SUMMARY OF THE CONTENT

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P´ERIODE D’ACCR´EDITATION : 2016 / 2021

UNIVERSIT´E PAUL SABATIER

SYLLABUS MASTER

Mention Management des syst`emes d’information M2 International Management of Air Transport and

Tourism

http://www.fsi.univ-tlse3.fr/

2021 / 2022

7 MARS 2022

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SUMMARY OF THE CONTENT

PRESENTATION . . . . 3

PRESENTATION OF THE SPECIALTY . . . 3

Speciality . . . 3

PRESENTATION OF THE YEAR OF M2 International Management of Air Transport and Tourism . . . 3

Liste of courses giving access to : . . . 4

CONTACTS SECTION . . . . 5

CONTACT INFORMATION CONCERNING THE SPECIALTY. . . 5

CONTACT INFORMATION CONCERNING THE DISCIPLINE . . . 5

CONTACT INFORMATION FOR THE DEPARTMENT : FSI.LVG-Gestion . . . 5

Table summarizing the modules that make up the training program . 6 LIST OF THE MODULES . . . . 9

GLOSSARY . . . . 33

GENERAL TERMS . . . 33

TERMS ASSOCIATED WITH DEGREES . . . 33

TERMS ASSOCIATED WITH TEACHING . . . 33

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PRESENTATION

PRESENTATION OF THE SPECIALTY

SPECIALITY

Parcours type : Management de l’Entreprise en R´eseau (MER) Mention de rattachement : Management des syst`emes d’information

Mots Clés : Management, Ingénierie de projets, Systèmes d’information, Organisations en réseau Etablissement : UNIVERSITE TOULOUSE III PAUL SABATIER

PRESENTATION OF THE YEAR OF M2 INTERNATIONAL MANAGEMENT OF AIR TRANSPORT AND TOURISM

Activités visées par le parcours-type, en complément de celles décrites pour la mention : Ingénierie de projets au sein d’organisations réseaux et transverses

Accompagnement et support fonctionnel au déploiement de solutions SI intégrées

Elaboration et mise en œuvre de stratégies nationales et internationales pour des organisations réseaux Contrôle et coordination d’organisations en réseau

Compétences attestées spécifiques au parcours-type Ingénierie de projets

Concevoir et piloter un projet dans un contexte d’entreprise ´etendue et d’organisation r´eseau

Elaborer et mettre en œuvre des mécanismes de contrôle et de coordination de projets inter-organisationnels Accompagnement et support fonctionnel au déploiement de solutions SI intégrées

Piloter la conception de solutions SI adaptées à des besoins utilisateurs/clients Conduire des projets de déploiement de SI au sein de structures réseaux Elaboration et mise en œuvre de stratégies nationales et internationales

Appréhender la complexité managériale liée à des organisations en réseau dans des contextes nationaux et inter- nationaux

Identifier les différents types de structures organisationnelles des entreprises en réseau national et international Concevoir et piloter des stratégies de partenariat nationales et internationales

Contrˆole et coordination d’organisations en r´eseau

Maitriser et mettre en œuvre des méthodes et outils de contrôles et de pilotage adaptés aux organisations en réseau

Prendre en compte et respecter des valeurs sociétales : environnement et dévelopØpement durable, éthique Secteurs d’activités :

M. Activités spécialisées, scientifiques et techniques

Spécifiquement M70 Activités des sièges sociaux ; conseil de gestion.

J. Information et Communication

Sp´ecifiquement J62 Programmation, conseil et autres activit´es informatiquesTypes d’emplois accessibles avec la certification

- Chef de projet en entrepreneuriat, SI ou d´eveloppement manag´erial - Assistant PMO (bureau de projet)

- Consultant fonctionnel et organisationnel - Coordonnateur/animateur de réseaux - Contrôleur de gestionCodes ROME : - H1102 Management et ingénierie d’affaires - M1201 Analyse et ingénierie financière - M1204 Contrôle de gestion

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- M1402 Conseil en organisation et management d’entreprise - M1703 Management et gestion de produit

- M1801 Administration de syst`emes d’information

- M1806 Conseil et maˆıtrise d’ouvrage en syst`emes d’information

LISTE OF COURSES GIVING ACCESS TO :

M1 ENTREPRENEURIAT ET MANAGEMENT DES PMO (TARBES) (EMMSEE), M1 MANAGEMENT DE L’ENTREPRISE EN RESEAU (TOULOUSE) (EMMSRE)

Students who have not followed the previous year of the course, please contact the person in charge of the degree.

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CONTACTS SECTION

CONTACT INFORMATION CONCERNING THE SPECIALTY

PERSON IN CHARGE OF TEACHING AFFAIRS OF M2 INTERNATIONAL MANAGEMENT OF AIR TRANS- PORT AND TOURISM

NAPOLI Jocelyne

Email : [email protected]

SECRETARY OF STUDENT AFFAIRS OF WASEK Maelle

Email : [email protected] T´el´ephone : +33 561557483

CONTACT INFORMATION CONCERNING THE DISCIPLINE

PERSON IN CHARGE OF THE DISCIPLINE MANAGEMENT DES SYST`EMES D’INFORMATION JEAN-AMANS Carole

Email : [email protected] MARTINEZ Isabelle

Email : [email protected] T´el´ephone : 0686384929

CONTACT INFORMATION FOR THE DEPARTMENT : FSI.LVG-GESTION

HEAD OF DEPARTMENT JEAN-AMANS Carole

DEPARTMENT SECRETARY ANDISSAC Pauline

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TABLE SUMMARIZING THE MODULES THAT MAKE UP THE TRAINING PROGRAM

page Code Title of the module ECTS Mandatory Optional Cours TD Projet Stage

First semester

EIMSI3AM KEYS TO SUCCESS 6 O

10 EIMSI3A1 Tutorial 24

11 EIMSI3A2 Professional skills assessement 16

12 EIMSI3A3 Information System Management & Organisational Piloting 10 10

13 EIMSI3A4 Projects Management 10 10

EIMSI3BM METHODOLOGY AND COMMUNICATION TOOLS 8 O

14 EIMSI3B1 English applied to Business Comm. in a Professional Context 40 15 EIMSI3B2 Scientific and Technical English in a professional context 40

16 EIMSI3B3 TOIEC or other language option 24

EIMSI3CM ECONOMIC AND SOCIAL ENVIRONMENT OF AIR TRANS- PORT AND TOURISM

6 O

17 EIMSI3C1 Economics applied to Air Transport 10 10

18 EIMSI3C2 Economics applied to Tourism 10 10

19 EIMSI3C3 Personal Internship Preparation 7 7

EIMSI3DM RESEARCH & PROJECTS (EDUCATION- RESEARCH- AC- TION)

4 O

20 EIMSI3D1 Research Design 6 6

21 EIMSI3D2 Training-action : presentation & coordination 30

22 EIMSI3D3 Real Operational Projects 150

23 EIMSI3EM IN-DEPTH DISCIPLINARY RESEARCH 3 F 20

EIMSI3FM AIR TRANSPORT AND TOURISM : STRATEGY AND DE- VELOPMENT

6 O

24 EIMSI3F1 Sécurité et sûeté du transport aérien 10 10

25 EIMSI3F2 Airport Management 10 10

26 EIMSI3F3 Air Transport and Tourism Regulations 10 10

Second semester

EIMSI4GM ENVIRONMENT, CULTURE & HERITAGE 9 O

27 EIMSI4G1 Gestion des sites du patrimoine mondial (WHS) 10 10

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page Code Title of the module ECTS Mandatory Optional Cours TD Projet Stage

28 EIMSI4G2 Airlines Management and Marketing 10 10

29 EIMSI4G3 World Heritage Sites : Environnement and culture (WHS) 10 10

EIMSI4HM PROFESSIONAL INTERNSHIP 21 O

Choose 1 module among the following 3 modules :

30 EIMSI4H1 Internship in a Company 3

31 EIMSI4H2 Research Paper 150

32 EIMSI4H3 Internship as Student-Self Manager 3

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LIST OF THE MODULES

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UE

KEYS TO SUCCESS 6 ECTS 1st semester

Sous UE Tutorial

EIMSI3A1 TD : 24h

TEACHER IN CHARGE OF THE MODULE NAPOLI Jocelyne

LEARNING GOALS

Master the prerequisites in the 3 core fields of the course (namely : international communication, professionali- zation process and management) to use them professionally in the sectors of air transport and tourism.

SUMMARY OF THE CONTENT

Customised sessions : speaking in public and language remedial

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UE

KEYS TO SUCCESS 6 ECTS 1st semester Sous UE Professional skills assessement

EIMSI3A2 TD : 16h

TEACHER IN CHARGE OF THE MODULE ALLARD Fr´ed´erique

LEARNING GOALS

The PEC system (Portefeuille d’Exp´erience et de Comp´etence) professionally guides the students by enhancing their skills and training and organising their internship and job search.

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UE

KEYS TO SUCCESS 6 ECTS 1st semester Sous UE Information System Management & Organisational Piloting

EIMSI3A3 Cours : 10h , TD : 10h

Email : [email protected] NAPOLI Jocelyne

LEARNING GOALS

What is at stake and what are the guidelines in a company’s information systems, how to manage them via the roll-out of new technologies.

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UE

KEYS TO SUCCESS 6 ECTS 1st semester

Sous UE Projects Management

EIMSI3A4 Cours : 10h , TD : 10h

LEARNING GOALS

Through case studies, this course aims at showing the operational and strategic principles of project manage- ments.

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UE

METHODOLOGY AND COMMUNICATION

TOOLS ⁸ ^ECTS ¹^st ^semester

Sous UE English applied to Business Comm. in a Professional Context EIMSI3B1 TD : 40h

LEARNING GOALS

Rules and uses of English in a professional context : Academic research or job search or operational preparations.

Case studies, presentations, conferences on current professional topics with experts in the field of tourism and air transport management. Practical applications within a professional context.

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UE

Sous UE Scientific and Technical English in a professional context EIMSI3B2 TD : 40h

LEARNING GOALS

Practical scientific and technical English : analyses of current economic topics within a professional context.

Summary of documents, oral presentations. Assorted supporting materials : articles, audio, documents, video, multimedia, etc.

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UE

Sous UE TOIEC or other language option EIMSI3B3 TD : 24h

LEARNING GOALS

Learning or improving a second foreign language depending on the country of origin (French, German, Spa- nish)

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UE

ECONOMIC AND SOCIAL ENVIRONMENT OF

AIR TRANSPORT AND TOURISM ⁶ ^ECTS ¹^st ^semester Sous UE Economics applied to Air Transport

EIMSI3C1 Cours : 10h , TD : 10h

TEACHER IN CHARGE OF THE MODULE FRANCIUS Darnel

LEARNING GOALS

Present economic issues within air transport and international tourism, emphasizing the economic choices that companies face and how to carry them out.

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UE

AIR TRANSPORT AND TOURISM ⁶ ^ECTS ¹^st ^semester Sous UE Economics applied to Tourism

TEACHER IN CHARGE OF THE MODULE GUY Jean-Louis

LEARNING GOALS

Who are the key stakeholders ? Companies, airports, aerial navigation...

Economics and development of international air transport.

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UE

AIR TRANSPORT AND TOURISM ⁶ ^ECTS ¹^st ^semester Sous UE Personal Internship Preparation

LEARNING GOALS Improve personal skills

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UE

^RESEARCH ^& ^PROJECTS (EDUCATION-

RESEARCH- ACTION) ⁴ ^ECTS ¹^st ^semester

Sous UE Research Design

EIMSI3D1 Cours : 6h , TD : 6h

LEARNING GOALS

learn how to design and implement a scientific research scheme or a professional engineering project within the allotted time

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UE

RESEARCH- ACTION) ⁴ ^ECTS ¹^st ^semester Sous UE Training-action : presentation & coordination

EIMSI3D2 TD : 30h

LEARNING GOALS

Project follow-up and feedback.

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UE

RESEARCH- ACTION) ⁴ ^ECTS ¹^st ^semester

Sous UE Real Operational Projects

EIMSI3D3 Projet : 150h

LEARNING GOALS

A team operational project for an organisation or a research laboratory.

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UE

IN-DEPTH DISCIPLINARY RESEARCH 3 ECTS 1st semester EIMSI3EM TD : 20h

TEACHER IN CHARGE OF THE MODULE REMY Eric

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UE

AIR TRANSPORT AND TOURISM : STRA-

TEGY AND DEVELOPMENT ⁶ ÊCTS ¹^st ^semester Sous UE Sécurité et sûeté du transport aérien

EIMSI3F1 Cours : 10h , TD : 10h

LEARNING GOALS

Liberalization of air traffic and globalization : global consequences in terms of security, continual progress. Case studies.

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UE

TEGY AND DEVELOPMENT ⁶ ^ECTS ¹^st ^semester

Sous UE Airport Management

LEARNING GOALS

International and European civil aviation law, airport administrative and legal management.

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UE

TEGY AND DEVELOPMENT ⁶ ^ECTS ¹^st ^semester Sous UE Air Transport and Tourism Regulations

TEACHER IN CHARGE OF THE MODULE PAPON Norbert

LEARNING GOALS

Transportation Security guidelines. Passenger support. Special procedures. Intelligence-driven strategy designed to improve both security and passenger experience.

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UE

ENVIRONMENT, CULTURE & HERITAGE 9 ECTS 2nd semester Sous UE Gestion des sites du patrimoine mondial (WHS)

EIMSI4G1 Cours : 10h , TD : 10h

LEARNING GOALS

Monitoring WH sites around the world.

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UE

ENVIRONMENT, CULTURE & HERITAGE 9 ECTS 2nd semester Sous UE Airlines Management and Marketing

LEARNING GOALS

Marketing and financial management of airlines : Special features of Ølow costØ airlines ; global alliances, air transport distribution, commercial policies and marketing practices according to domestic, regional, or foreign companies. Managing World Heritage Sites : identifying needs for capacity building for WHS conservation and management activities.

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UE

ENVIRONMENT, CULTURE & HERITAGE 9 ECTS 2nd semester Sous UE World Heritage Sites : Environnement and culture (WHS)

LEARNING GOALS .

To learn to Ømanage marketsØ by acquiring basic knowledge and studying the tools and specific practices of air transport.

To become aware of strategic issues linked to sales, marketing and quality standards.

To have a general outlook on the exploitation of airports and service quality in airports and on their strategies, issues and perspectives.

Practical case studies : Heritage conservation and management activities. Human factors and aerial security, certification, software programs, procedures, maintenance, continual training.

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UE

PROFESSIONAL INTERNSHIP 21 ECTS 2nd semester

Sous UE Internship in a Company

EIMSI4H1 Stage : 3 mois minimum

LEARNING GOALS

Carry out a 4-month mission within a company or organization and be able to comply with the local rules and regulations and to draw up a formal internship report.

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UE

PROFESSIONAL INTERNSHIP 21 ECTS 2nd semester

Sous UE Research Paper

EIMSI4H2 Projet : 150h

LEARNING GOALS

Research students have to engage in research seminars, scientific investigation and have to draw up a research report.

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UE

PROFESSIONAL INTERNSHIP 21 ECTS 2nd semester Sous UE Internship as Student-Self Manager

EIMSI4H3 Stage : 3 mois minimum

LEARNING GOALS

Their main concern will be to set up their own company and reach the objectives fixed beforehand.

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GLOSSARY

GENERAL TERMS

DEPARTMENT

The departments are teaching structures within components (or faculties). They group together teachers lecturing in one or more disciplines.

MODULE

A semester is structured into modules that may be mandatory, elective (when there is a choice) or optional (extra). A module corresponds to a coherent teaching unit whose sucessful completion leads to the award of ECTS credits.

ECTS: EUROPEAN CREDITS TRANSFER SYSTEM

The ECTS is a common unit of measure of undergraduate and postgraduate university courses within Europe, created in 1989. Each validated module is thus assigned a certain number of of ECTS (30 per teaching semester).

The number of ECTS depends on the total workload (lectures, tutorials, practicals, etc.) including individual work.

The ECTS system aims to facilitate student mobility as well as the recognition of degrees throughout Europe.

TERMS ASSOCIATED WITH DEGREES

Degrees have associated domains, disciplines and specialities.

DOMAIN

The domain corresponds to a set of degrees from the same scientific or professional field. Most of our degrees correspond to the domain Science, Technology and Health.

DISCIPLINE

The discipline corresponds to a branch of knowledge. Most of the time a discipline consists of several specialities.

SPECIALITY

The speciality constitutes a particular thematic orientation of a discipline chosen by a student and organised as a specific trajectory with specialised modules.

TERMS ASSOCIATED WITH TEACHING

LECTURES

Lectures given to a large group of students (for instance all students of the same year group) in lecture theatres.

Apart from the presence of a large number of students, lectures are characterized by the fact they are given by a teacher who defines the structure and the teaching method. Although its content is the result of a collaboration between the teacher and the rest of the educational team, each lecture reflects the view of the teacher giving it.

TD : TUTORIALS

Tutorials are work sessions in smaller groups (from 25 to 40 students depending on the department) led by a teacher. They illustrate the lectures and allow students to explore the topics deeper.

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TP : PRACTICALS

Teaching methods allowing the students to acquire hands-on experience concerning the knowledge learned during lectures and tutorials, achieved through experiments. Practical classes are composed of 16 to 20 students. Some practicals may be partially supervised or unsupervised. On the other hand, certain practicals, for safety reasons, need to be closely supervised (up to one teacher for four students).

PROJECT

A project involves putting into practice in an autonomous or semi-autonomous way knowledge acquired by the student at the university. It allows the verification of the acquisition of competences.

FIELD CLASS

Field classes are a supervised teaching method consisting of putting into practice knowledge acquired outside of the university.

INTERNSHIPS

Internships are opportunities enabling students to enrich their education with hands-on experience and to apply lessons learned in the classroom to professional settings, either in industry or in research laboratories. Internships are strongly regulated and the law requires, in particular, a formal internship convention established between the student, the hosting structure and the university.

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