If you are configuring offline files and folders, and you don’t see the Make Available Offline option available as a folder property, check the following:
Are you connected to a network share on a computer that uses SMB (Server Message Blocks)? Offline files and folders won’t work from a network computer that does not use SMB.
Have you configured your computer to use offline files and folders? Before you can make a file or folder available offline, this feature must be enabled through the Offline Files tab of the Folder Options dialog box (select Tools Folder Options in Windows Explorer).
Has the folder that you want to access been shared, and do you have proper permissions to access the folder? If you don’t see a folder that you want to configure for offline use, it may not be shared or you may not have proper share (and NTFS) permissions to the folder.
Are files using the extensions .mdb, .ldb, .mdw, .mde, or .db, which are not synchronized by default?
If you are a member of the Active Directory, is group policy configured to specify that file extensions you are using are not to be synchronized?
Do you have network errors that are preventing synchronization?
Is there sufficient disk space on the client computer to support synchronization?
Does the user have Read or Write permissions to the files they want to synchronize?
Exam Essentials
Be able to configure, use, and troubleshoot offline folders. Know what steps are required to use offline folders. Configure caching for offline folders. Know how to troubleshoot offline folders.
Review Questions
1. You are the network administrator of a large network. One of your users is running out of disk space on her Windows XP computer. You implement file compression as a way to manage the disk space until you can upgrade her disk drive. Currently the file Test.doc is compressed and the user wants to use Microsoft Word to edit the file. What is the easiest way to edit the file?
A. The user should uncompress the file using Windows Explorer before she edits it.
B. The user should use the Extract command on the file before editing it.
C. The user should use the Compact –u command on the file before editing it.
D. The file will automatically be uncompressed by Word when it is accessed.
2. Which of the following statements are true when using disk quotas with Windows XP Profes-sional? Choose all that apply.
A. Disk quotas can be used on NTFS or FAT32 volumes.
B. Disk quotas can be applied on a per folder basis.
C. If a user takes ownership of a folder, the space taken up by the folder will be applied to their disk quota.
D. A user will only see the free space on the disk allowed by their quota settings, not the actual free disk space that is physically available.
3. You are the network administrator of a large network. One of your users recently left the com-pany and you now need to access files on their Windows XP Professional computer. Which of the following statements best describes what will happen when you take ownership of the users NTFS folders?
A. The NTFS permissions will default to the group Everyone having Full Control permissions.
B. The new owner will have Full Control permission and all other permissions will be lost.
C. The new owner will have Full Control permission and all other permissions will be retained.
D. The NTFS permissions will default to the group Everyone having Read permission and the new owner will have Full Control permission.
4. You use Windows XP Professional within a small workgroup. When you try to share a folder, you don’t see a Sharing tab on the folder properties. Which of the following options would allow you to share a folder? Choose all that apply.
A. Being a member of the Administrators group for the computer B. Being the owner of a folder
C. Having Full Control permissions to the folder
D. Being a member of the Server Operators group for the computer
Review Questions 77
5. Your network has three printers that are used by the accounting department. You want the users to be able to send their print jobs and have them printed by the first available printer. Which of the following requirements must be met before you can implement a printer pool?
A. All of the printers have to be attached directly to the network as opposed to a local computer.
B. All of the printers have to be able to use the same port.
C. All of the printers have to be configured with the same IP address.
D. All of the printers have to be able to use the same print driver.
6. You have just created a shared printer for the Sales group within a Windows XP Professional workgroup. What are the default permissions that will be applied to the new printer? Choose all that apply.
A. Group Everyone will have Print and Manage Documents permissions applied.
B. The Administrators group will have all permissions applied by default.
C. The Creator Owner of a document can print and manage their own documents.
D. No permissions will be applied to group Everyone.
7. Your company has two offices that connect to each other via the Internet. You want to create a printer that can be accessed through the Internet so a user from a remote office can send print jobs to a printer in the local office. Which of the following options is used to support Internet printers?
A. IIS
B. Active Directory C. DNS
D. IEP
8. You want to implement file compression on your D: drive to maximize disk space. The drive is currently configured as FAT32. You want to configure the drive as NTFS without losing any data. Which of the following options should you use?
A. Convert the drive through the Disk Administrator utility.
B. Convert the drive through the Windows Explorer utility.
C. Convert the drive through the NTFSConfig utility.
D. Convert the drive through the Convert utility.
9. You have configured Offline folders on a Windows 2003 Server within your network. Your Windows XP Professional users should be able to use offline folders with the shares on the server, with the exception of the \\Server2\Contacts folder, which should only be able to be accessed from the network. How do you disable offline folders for the Contacts folder?
A. From the Sharing tab, click the Caching button and do not allow caching of files within this folder.
B. From the Sharing tab, unclick the following option: Allow This Folder to Be Accessed Offline.
C. Modify the NTFS permissions of the folder to disallow offline access.
D. Modify the share permissions of the folder to disallow offline access.
10. You use Windows XP Professional on a laptop computer. You use offline files to manage your data when you work from home. Your disk has been partitioned with a C: and D: drive. Your C: drive is running out of disk space and you are having trouble with the offline files. You want to move the offline file storage from your C: drive to your D: drive. Which of the following options should you use?
A. Windows Explorer utility B. Offline command line utility C. Cachemov command line utility D. Disk Administrator utility
Answers to Review Questions 79
Answers to Review Questions
1. D. Access to compressed files by DOS or Windows applications is transparent. For example, if you access a compressed file through Microsoft Word, the file will be uncompressed automati-cally when it is opened, and then automatiautomati-cally compressed again when it is closed.
2. C, D. Disk quotas can be specified only for NTFS volumes. Disk quotas apply only at the vol-ume level, even if the NTFS partitions reside on the same physical hard drive. Disk usage is cal-culated on file and folder ownership. When a user creates, copies, or takes ownership of a file, that user is the owner of the file. When a user installs an application, the free space that will be seen by the application is based on the disk quota availability, not on the actual amount of free space on the volume. The user also only sees the space available as defined by the quota limita-tion. The calculation of disk quota space used is based on actual file size. There is no mechanism to support or recognize file compression.
3. B. While the owner of an object can set the permissions of an object so that the administrator can’t access the object, the administrator or any member of the Administrators group can take ownership of an object, and thus manage the object’s permissions. When you take ownership of an object, you can specify whether you want to replace the owner on subdirectories and objects of the object. The new owner of the NTFS object will have Full Control permission and any existing permissions that have been applied to the object will be lost.
4. A, D. To share a folder, you must be logged on as a member of the Administrators or Power Users group (or Server Operators if you are a part of a domain). You enable and configure shar-ing through the Sharshar-ing tab of the folder’s Properties dialog box.
5. D. Printer pools are used to associate multiple physical print devices with a single logical printer.
You would use a printer pool if you had multiple physical printers in the same location that were the same type and could use a single print driver. The advantage of using a printer pool is that the first available print device will print your job. This is useful in situations where a group of print devices is shared by a group of users, such as a secretarial pool.
6. B, C. By default Administrators and Power Users have Print, Manage Printers, and Manage Doc-uments print rights when a printer is created. The Creator Owner has Print and Manage Documents (for their own documents). The Everyone group has print permission.
7. A. To install an Internet printer on a Windows Server 2003 or Windows XP Professional client, you must first install IIS.
8. D. In Windows XP, you can convert both FAT16 and FAT32 partitions to NTFS. File system conversion is the process of converting one file system to another without the loss of data.
9. A. To configure the offline folder’s caching, access the share’s Properties dialog box (Folder Properties, Sharing tab). Click the Caching button. In the Caching Settings dialog box, uncheck the option Allow Caching of Files in This Shared Folder. With this option disabled, users can access the data while they are on the network, but they can’t use the share offline.
10. C. The CSC folder can be moved through the Cachemov command-line utility. If you move the CSC folder, you must ensure that the location that the cached files will be moved to has adequate disk space and that the user who is using offline files has appropriate permissions to the new location.
Chapter
3
Implementing and Conducting Administration of Resources
MICROSOFT EXAM OBJECTIVES COVERED IN THIS CHAPTER:
Implement, manage, and troubleshoot disk devices.
Install, configure, and manage DVD and CD-ROM devices.
Monitor and configure disks.
Monitor, configure, and troubleshoot volumes.
Monitor and configure removable media, such as tape devices.
Implement, manage, and troubleshoot display devices.
Configure multiple-display support.
Install, configure, and troubleshoot a video adapter.
Configure Advanced Configuration Power Interface (ACPI).
Implement, manage, and troubleshoot input and output (I/O) devices.
Monitor, configure, and troubleshoot I/O devices, such as printers, scanners, multimedia devices, mouse, keyboard, and smart card reader.
Monitor, configure, and troubleshoot multimedia hardware, such as cameras.
Install, configure, and manage modems.
Install, configure, and manage Infrared Data Association (IrDA) devices.
Install, configure, and manage wireless devices.
4362.book Page 81 Wednesday, August 18, 2004 1:56 PM
Install, configure, and manage USB devices.
Install, configure, and manage hand held devices.
Install, configure, and manage network adapters.
Manage and troubleshoot drivers and driver signing.
Monitor and configure multiprocessor computers.
In this chapter you will learn how to manage resources. Resources include disk devices, display devices, power options, I/O devices, drivers and driver signing, and multiple processors.