9.4 Software and electronic content
9.4.21 Focus indicator
3-8 Information describing the layout of the operational
parts Potential gap - see clause 10
8.1.4 Perception of signals
Source: ISO/IEC PDTR 29138-1 [i.118], section 5.4.
User
need ID User need summary Relevant functional requirement
4-1 A non-visual equivalent to any visual indicators or operational cues, designed (power light) or intrinsic (e.g. visual movements)
9.2.5 Alternatives to Visual Information 6.4.3 Perceptual characteristics 4-2 A non-audio indicator for any auditory indicators or
operational cues, designed (e.g. beeps, lights) or intrinsic (e.g. machine sounds, visual movements)
9.2.4 Alternatives to Audio Information 6.4.3 Perceptual characteristics 4-3 A non-tactile alternative to any subtle tactile
feedback
9.3.3 Mechanical controls 4-4 Alternatives that are different, when different
signals are used (e.g. different ring tones, or tactile or visual indicators)
9.2.4 Alternatives to Audio Information
4-5 Visual indicators (e.g. LEDs, on screen indicators, mouse cursors) that are visible with low vision
9.2.6 Colour 9.2.7 Text Size 9.4.20 Focus Indicator 4-6 Controls and indicators that are perceivable without
relying on colour 9.4.1 Colour
4-7 Sufficient quality (e.g. volume, direction, clarity,
frequency) for audio cues Potential gap - see clause 10 4-8 Tactile indicators (i.e. for those who need indicator
to be both non-visual and non-auditory)
9.2.4 Alternatives to Audio Information in combination with 9.2.5 Alternatives to Visual Information
9.4.6 Text Alternatives 4-9 Information within viewable range of those of short
stature or seated in wheelchairs
9.3.6 Installed or Free Standing Products
8.1.5 Perception of feedback
Source: ISO/IEC PDTR 29138-1 [i.118], section 5.5.
User
need ID User need summary Relevant functional requirement
5-1 Feedback to be audio or tactile (i.e. non-visual) 9.2.5 Alternatives to Visual Information 9.4.6 Text Alternatives
5-2 Feedback to be tactile (i.e. both non-visual and non-auditory)
9.2.5 Alternatives to Audio Information 9.4.6 Text Alternatives
5-3 A visual or auditory alternative to any subtle tactile feedback
9.3.3 Mechanical controls 5-4 Alternatives that are different, when different
signals are used (e.g. different ring tones, or tactile or visual indicators)
9.2.4 Alternatives to Audio Information
5-5 Visual feedback that is obvious with low vision 9.2.7 Text Size 9.4.20 Focus Indicator
9.4.16 User Interface Components 5-6 Feedback that is perceivable without relying on
colour 9.2.6 Colour
5-7 To adjust the colours to make things easier to read 9.4.4 User preferences 9.4.5 Colour adjustment 5-8 Sufficient quality (e.g. volume, direction, clarity,
frequency) for audio feedback
Potential gap - see clause 10 5-9 Audio feedback that does not require tone
differentiation Potential gap - see clause 10 (see clause 5.2.2.1) 5-10 Visual or tactile feedback to occur at the same
location as the control Potential gap - see clause 10 5-11 Clear feedback of connector engagement
(e.g. power cord, PC card, USB connector, etc.) Potential gap - see clause 10
8.1.6 Performing actions
Source: ISO/IEC PDTR 29138-1 [i.118], section 5.6.
User
need ID User need summary Relevant functional requirement
6-1 To operate all functionality using only tactilely discernable controls coupled with non-visual feedback
9.4.19 Keyboard operation - potential gap for products without keyboards
9.2.5 Alternatives to Visual Information 9.3.3 Mechanical controls
9.4.6 Text Alternatives 6-2 To access all functionality without having to use
touch or very light touch activated controls
9.3.3 Mechanical controls 9.3.4 Touch operation
9.4.16 User Interface Components 9.4.21 AT Interoperability
6-3 To fully operate the product that does not require a
pointing device 9.4.19 Keyboard operation
9.4.16 User Interface Components 9.4.21 AT Interoperability
6-4 To access all computer software functionality from the keyboard (or keyboard emulator) with only visual feedback
9.4.19 Keyboard operations
6-5 An alternative method to operate any speech controlled functions
9.2.8 Speech operation alternatives 6-6 A method to fully operate the product that does not
require simultaneous actions
9.3.3 Mechanical controls 6-7 A method to fully operate the product that does not
require much force
9.3.3 Mechanical controls 6-8 A method to fully operate the product that does not
require much continuous force 9.3.3 Mechanical controls 6-9 A method to fully operate the product that does not
require much stamina (includes sustained or repeated activity without sufficient rest)
9.3.3 Mechanical controls
6-10 A method to fully operate the product that does not require much reach (weakness, stature or
wheelchair)
9.3.3 Mechanical controls
6-11 A method to fully operate the product that does not require tight grasping
9.3.3 Mechanical controls 6-12 A method to fully operate the product that does not
require pinching
9.3.3 Mechanical controls 6-13 A method to fully operate the product that does not
require twisting of the wrist
9.3.3 Mechanical controls 6-14 A method to fully operate the product that does not
require direct body contact Potential gap - see clause 10 6-15 A method to fully operate the product that does not
require much accuracy of movement 9.3.3 Mechanical controls 9.4.31.5 User preferences 6-16 To adjust the speed and acceleration of input
devices
9.3.3 Mechanical controls 6-17 To operate the product with only a left or only a
right hand
9.3.3 Mechanical controls 6-18 To operate the product without use of hands 9.3.3 Mechanical controls 6-19 To operate the product using only speech Potential gap - see clause 10 6-20 Alternatives to biometric means of identification 9.2.2 Biometric ID
6-21 Alternative modalities to text input 9.4.19 (non standard keyboard)
8.1.7 Time to complete actions
Source: ISO/IEC PDTR 29138-1 [i.118], section 5.7.
User
need ID User need summary Relevant functional requirement
7-1 Much more time to read displayed information 9.4.18 Timing 7-2 Much more time to complete actions - and no
feeling of time pressure 9.4.18 Timing
7-3 Information necessary to plan their actions in
advance 9.4.26 Labels or Instructions
7-4 Ability to avoid visual or auditory distractions that prevent focusing on a task
9.4.12 Audio turn-off
8.1.8 Intentional activation
Source: ISO/IEC PDTR 29138-1 [i.118], section 5.8.
User need ID
User need summary Relevant functional requirement 8-1 Products designed so they can be tactilely explored
without activation 9.3.3 Mechanical controls
9.3.4 Touch operation 8-2 To operate controls with tremor or spasmodic
movements without inadvertent entries 9.3.3 Mechanical controls 9.3.4 Touch operation 8-3 Controls that are not so easy to activate that they
are activated by a slight brush of hand
9.3.3 Mechanical controls 9.3.4 Touch operation
8.1.9 Recovery from errors
Source: ISO/IEC PDTR 29138-1 [i.118], section 5.9.
User need ID
User need summary Relevant functional requirement 9-1 Notification when the product detects errors made
by the user 9.4.29 Error Identification
9-2 Unambiguous guidance on what to do in the event
of a reported error 9.4.29 Error Identification
9-3 A means (e.g. a mechanism) to go back and undo the last thing(s) they did
9.4.31.3
9-4 To reset (to initial condition) 6.3.7.6 Volume reset 9.4.31.3
8.1.10 Security and privacy
Source: ISO/IEC PDTR 29138-1 [i.118], section 5.10.
User
need ID User need summary Relevant functional requirement
10-1 Private listening capability, when using audio
alternatives to visual information in public places 9.3.7.3 Audio connection 10-2 Protection of the privacy of their information, even if
they are not able to do the "expected" things to protect it themselves
Potential gap - see clause 10
10-3 Security of their information, even if they are not able to do the "expected" things to protect it themselves
Potential gap - see clause 10
8.1.11 Safety
Source: ISO/IEC PDTR 29138-1 [i.118], section 5.11.
User
need ID User need summary Relevant functional requirement
11-1 Products where hazards are obvious, easy to
avoid, and difficult to trigger Potential gap - see clause 10 11-2 Products that do not rely on specific senses or fine
movement to avoid injury
Potential gap - see clause 10 11-3 To use products safely without seeing hazards or
warnings
9.2.5 Visual information alternatives 6.3.7.6 Volume reset
11-4 To use products safely without hearing hazard warnings
9.2.4 Audio information alternatives 11-5 To avoid visual patterns that causes them to have
seizures 9.3.2 Flashing
9.4.10 Flashing 11-6 To avoid auditory patterns that causes them to
have seizures Potential gap - see clause 10
11-7 Products that do not give off electromagnetic radiation that they are allergic to
ETSI does not consider this to be a safety issue 11-8 Products that do not give off chemicals that they
are allergic to
Potential gap - see clause 10
8.1.12 Efficient operation
Source: ISO/IEC PDTR 29138-1 [i.118], section 5.12.
User
need ID User need summary Relevant functional requirement
12-1 Alternate modes of operation that are effective
given the time constraints of the task Potential gap - see clause 10 12-2 Cursor movement that is controlled by keyboard to
follow data entry or control order
9.4.19 Keyboard operation 12-3 To increase the rate of audio alternatives (unless
there are minimal audio alternatives)
Potential gap - see clause 10 12-4 System level accessibility preference settings that
apply across applications 9.4.4 User preferences
12-5 To have applications not override or defeat built-in
accessibility features 9.4.17 Disruption of access features 12-6 Accessibility preference settings preserved unless
explicitly changed 9.4.17 Disruption of access features
12-7 Preference settings to change immediately preferably without requiring system reboot
Potential gap - see clause 10 12-8 To save and restore individual preference settings 9.4.4 User preferences
9.4.31.5 User preferences (non visual) 12-9 Accessibility functions that can be returned to an
initial state individually or together after each user Potential gap - see clause 10 12-10 Hardcopy documents to be usable with one hand or
mouth-stick 9.9.1 Accessible documentation
12-11 Structure when navigating long audio material Potential gap - see clause 10
8.1.13 Understanding how to use
Source: ISO/IEC PDTR 29138-1 [i.118], section 5.13.
User
need ID User need summary Relevant functional requirement
13-1 To get overview and orient themselves to product and functions/parts without relying on visual presentation or markings on product
9.2.5 Visual information alternatives 9.3.3 Mechanical controls
13-2 Wording, symbols, and indicators used on products that are as easy to understand as possible given the device and task
Potential gap - see clause 10
13-3 Products or services to use standard conventions, words and symbols for their culture (cross-cultural if possible)
Potential gap - see clause 10
13-4 Clear and easy activation mechanisms for any
access features Potential gap - see clause 10 (but see
clause 9.5.3)
13-5 Navigation that supports different thinking styles Potential gap - see clause 10 13-6 To understand product if they have trouble thinking
hierarchically Potential gap - see clause 10
13-7 Any text read aloud to them 9.2.5 Visual information alternatives 6.4.7 Human (natural) language 6.4.8 Language of parts 9.4.13 Reading sequence 13-8 Steps for operations that are minimized and clearly
described
Potential gap - see clause 10 13-9 Interfaces that limit the memorization required of
the user to operate them successfully
Potential gap - see clause 10 13-10 Cues to assist them in multi-step operations 9.4.25 Labels and instructions
9.4.26 Multiple ways 13-11 Simple interfaces that only require them to deal
with the controls they need (advanced or optional controls removed in some fashion)
Potential gap - see clause 10
13-12 Each function on its own key rather than having keys change their functions but look/feel the same
Potential gap - see clause 10 (but see clause 9.4.11)
13-13 To know that a product is usable by them and how
to set it up to work for them Potential gap - see clause 10 13-14 Information presented in an alternative to text
based representation Potential gap - see clause 10 (but see clause 9.4.22)
8.1.14 Understanding output
Source: ISO/IEC PDTR 29138-1 [i.118], section 5.14.
User
need ID User need summary Relevant functional requirement
14-1 Textual material to be worded as clearly and simply
as possible Potential gap - see clause 10
14-2 Text, illustrations and diagrams in spoken form 9.4.6 Non-text objects
6.4.7 Human (natural) language 6.4.8 Language of parts 14-3 To not have device noise or regular audio output
interfere with ability to understand accessibility audio
9.4.12 Audio turn-off
14-4 Visual information generated by access features (such as captions) not to occur simultaneously with other visual information that they "must" (see Foreword) view
Potential gap - see clause 10
14-5 Image resolution and speed be sufficient to
understand any sign language presented 9.7.5 Video support 14-6 To slow audio, video, or animated information down
slightly 9.4.9 Pausing
14-7 To replay, pause, change speed in order to
understand information 9.4.9 Pausing
14-8 To replay auditory information 9.4.9 Pausing 14-9 Enlargeable text word-wrap that stays on screen
and is understandable 9.2.7 Text size
9.4.4 User preferences 14-10 Feedback using pictures or symbols Potential gap - see clause 10
14-11 To silence audio output 9.4.12 Audio turn-off
14-12 Information presented in an alternative to text Potential gap - see clause 10 (but see clause 9.4.22) 14-13 Textual information presented using figures of
speech (such as abbreviations, idioms, metaphors, etc.) is also presented in a way that does not require understanding of those figures of speech
Potential gap - see clause 10
14-14 Information to be available regarding the meaning associated with colours and symbols
Potential gap - see clause 10 (but see clause 9.4.1)
8.1.15 Using assistive technology
Source: ISO/IEC PDTR 29138-1 [i.118], section 5.15.
User
need ID User need summary Relevant functional requirement
15-1 That the product not interfere with AT 9.3.2.7 Interference with hearing device 9.4.17 Disruption of access features 15-2 To use their AT with the device
(e.g. Alternate display, amplifiers, or alternate controls)
6.3.7.1 Magnetic coupling