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Maîtrise des risques dans le processus de réponse à appel d’offres

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(1)Open Archive Toulouse Archive Ouverte (OATAO) OATAO is an open access repository that collects the work of Toulouse researchers and makes it freely available over the web where possible.. This is an author-deposited version published in: http://oatao.univ-toulouse.fr/ Eprints ID: 10039. To cite this version:. Botero, Juan Diego and Béler, Cédrick and Noyes, Daniel Maîtrise des risques dans le processus de réponse à appel d’offres. (2013) In: QUALITA'2013 10ème Congrès International Pluridisciplinaire Qualité et Sûreté de Fonctionnement, 19 March 2013 - 22 March 2013 (Compiègne, France).. Any correspondence concerning this service should be sent to the repository administrator: [email protected].

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