• Aucun résultat trouvé

Modèle des risques pour les soumissionnaires aux appels d’offres

N/A
N/A
Protected

Academic year: 2021

Partager "Modèle des risques pour les soumissionnaires aux appels d’offres"

Copied!
9
0
0

Texte intégral

(1)Open Archive Toulouse Archive Ouverte (OATAO) OATAO is an open access repository that collects the work of Toulouse researchers and makes it freely available over the web where possible.. This is an author-deposited version published in: http://oatao.univ-toulouse.fr/ Eprints ID: 10041. To cite this version:. Botero, Juan Diego and Noyes, Daniel and Béler, Cédrick Modèle des risques pour les soumissionnaires aux appels d’offres. (2013) In: 10e Congrès International de Génie Industriel CIGI2013, 12 June 2013 - 14 June 2013 (La Rochelle, France).. Any correspondence concerning this service should be sent to the repository administrator: [email protected].

(2) 0RGqOHGHVULVTXHVSRXUOHVVRXPLVVLRQQDLUHVDX[ DSSHOVG¶RIIUHV -8$1',(*2%27(52'$1,(/12<(6&('5,&.%(/(5 /DERUDWRLUH*pQLHGH3URGXFWLRQ,13(1,7±8QLYHUVLWpGH7RXORXVH $YHQXHG¶$]HUHL[7DUEHV&HGH[)UDQFH (PDLOMXDQERWHURORSH]#HQLWIUFHGULFNEHOHU#HQLWIUGDQLHOQR\HV#HQLWIU  Résumé ± /H SULQFLSH JOREDO G¶XQ DSSHO G¶RIIUHV $2

(3)  HVW O¶H[SUHVVLRQ SDU XQ FOLHQW G¶XQH GHPDQGH GH WUDYDLO RX GH VHUYLFH SXLV VXU UHWRXU GHV UpSRQVHV GHV VRXPLVVLRQQDLUHV OH FKRL[ GX SUHVWDWDLUH TXL VHUD UHWHQX 3RXU OHV VRXPLVVLRQQDLUHVLOH[LVWHSOXVLHXUVULVTXHVORUVTX LOVUpSRQGHQWSDUFHTX LOVGRLYHQWIRUPXOHUXQHUpSRQVHEDVpHVXUXQ GpYHORSSHPHQWIXWXU'HSOXVLHXUVW\SHVFHVULVTXHVGRLYHQWrWUHFDUDFWpULVpVDILQGHPLHX[OHVLGHQWLILHUHWGHOHVSUHQGUH HQ FRPSWH SRXU OD PLVH HQ °XYUH G¶XQH PpWKRGRORJLH GH JHVWLRQ GHV ULVTXHV 1RXV SURSRVRQV XQH FDUDFWpULVDWLRQ GHV ULVTXHV GDQV OH FRQWH[WH GX SURFHVVXV GH UpSRQVH j DSSHO G¶RIIUHV 35$2

(4)  YLD XQ PRGqOH PXOWLFRPSRVDQWH VXU OHTXHO QRXV QRXV DSSX\RQV SRXU UHQVHLJQHU OHV ULVTXHV ORUV G¶XQ 35$2 1RXV SUpVHQWRQV HQVXLWH OD GpPDUFKH JpQpUDOH TXL V¶DSSXLHVXUFHPRGqOHGHULVTXHV35$2HWTXLLQWqJUHXQSURFHVVXVGHUHWRXUG¶H[SpULHQFH 5([

(5) jODJHVWLRQGHVULVTXHV Abstract ±7KHRYHUDOOSULQFLSOHRIDFDOOIRUWHQGHUVSURFHGXUH &7'

(6) LVWKHH[SUHVVLRQE\DFOLHQWRIDUHTXHVWIRUDZRUN RUVHUYLFHWKHQE\UHWXUQRIELGGHUV UHVSRQVHVWKHFKRLFHRISURYLGHUZKRZLOOEHDFFHSWHG)RUELGGHUVWKHUHDUHVHYHUDO ULVNVZKHQUHVSRQGLQJEHFDXVHWKH\PXVWGHYHORSDUHVSRQVHEDVHGRQIXWXUHGHYHORSPHQW'LIIHUHQWLQQDWXUHWKHVHULVNV PXVWEHFKDUDFWHUL]HGLQRUGHUWREHWWHULGHQWLI\DQGWDNHWKHPLQWRDFFRXQWIRUWKHLPSOHPHQWDWLRQRIDULVNPDQDJHPHQW PHWKRGRORJ\:HSURSRVHDULVNFKDUDFWHUL]DWLRQLQWKHFRQWH[WRIELGGLQJSURFHVV %3

(7) YLDDPXOWLFRPSRQHQWPRGHORQ ZKLFKZHUHO\WRLGHQWLI\ULVNGXULQJ%37KHQZHSUHVHQWWKHJHQHUDODSSURDFKWKDWUHOLHVRQWKLV%3ULVNPRGHODQGWKDW LQWHJUDWHVDQH[SHULHQFHIHHGEDFNSURFHVV ()

(8) WRWKHULVNPDQDJHPHQW  Mots clés ±DSSHOG¶RIIUHVDQDO\VHGHVULVTXHVF\FOHGHGpYHORSSHPHQWJHVWLRQGHSURMHWUHWRXUG¶H[SpULHQFH Keywords ±ELGGLQJSURFHVVULVNDQDO\VLVGHYHORSPHQWF\FOHSURMHFWPDQDJHPHQWH[SHULHQFHIHHGEDFN. .  $SUqVDYRLUSUpVHQWpOHVUDLVRQVGHVRQpWDEOLVVHPHQWQRXV SURSRVRQVGDQVODWURLVLqPHVHFWLRQXQPRGqOHGHVULVTXHV /H SURFHVVXV GH UpSRQVH j DSSHO G¶RIIUHV 35$2

(9)  HVW XQH 35$2 1RXV PRQWURQV O¶LPSRUWDQFH GH GpILQLU XQH SUDWLTXH LQFRQWRXUQDEOH SRXU TXDVLPHQW WRXV OHV VHFWHXUV FDUDFWpULVDWLRQ JpQpUDOH GHV ULVTXHV 35$2 HW QRXV SURIHVVLRQQHOV &HWWH SURFpGXUH UHSRVH VXU OD PLVH HQ GpYHORSSRQVFKDFXQHGHVGLPHQVLRQVLGHQWLILpHV FRQFXUUHQFHGHSUHVWDWDLUHVSRWHQWLHOV&KDTXHDFWHXUFRQVDFUH  1RXV SUpVHQWRQV GDQV OD GHUQLqUH VHFWLRQ OD GpPDUFKH GX WHPSV HW GHV UHVVRXUFHV SRXU IDLUH GHV SURSRVLWLRQV TXL QH JpQpUDOHG¶H[SORLWDWLRQGHFHPRGqOHGHVULVTXHVFRXSOpHj VHURQW SDV WRXMRXUV UHWHQXHV 3RXU rWUH DFFHSWpHV OHV XQ SURFHVVXV GH UHWRXU G¶H[SpULHQFH 1RXV PRQWURQV LFL SURSRVLWLRQV GRLYHQW UpSRQGUH DX[ DWWHQWHV GX FOLHQW HQ O¶LPSRUWDQFH GH FHWWH PpWKRGRORJLH GDQV OHV SURFHVVXV PLQLPLVDQWOHFR€WHWOHGpODLHWHQJDUDQWLVVDQWXQERQQLYHDX GpFLVLRQQHOVHQJDJpVGDQVOHVSKDVHVGX35$2 GHTXDOLWp  (QILQ QRXV UHSUHQRQV HQ FRQFOXVLRQ OHV SULQFLSDX[ /H 35$2 HVW XQH SUDWLTXH ULVTXpH 'H IDoRQ JpQpUDOH OH DSSRUWV TX¶RIIUH O¶LQWpJUDWLRQ GHV PpFDQLVPHV GH JHVWLRQ SUHPLHU QLYHDX GH ULVTXH HVW TXH O¶RIIUH QH VRLW SDV UHWHQXH GHV ULVTXHV j FHX[ GX UHWRXU G¶H[SpULHQFH HW QRXV (QVXLWH HQ FDV G¶DFFHSWDWLRQ VL OD SURSRVLWLRQ D pWp PDO SUpVHQWRQVOHVSHUVSHFWLYHVGHSRXUVXLWHGHFHWUDYDLO pODERUpHHOOHSHXWHQJDJHUOHSUHVWDWDLUHGDQVXQSURFHVVXVWUqV SpQDOLVDQW GpSDVVHPHQWV GH EXGJHWV QRQ FRQIRUPLWpV DX[  /(352&(6686'(5(3216($$33(/'¶2))5(6 35$2

(10)  H[LJHQFHV WHFKQLTXHV QRQUHVSHFW GHV GpODLV«

(11)  $ILQ GH 8Q DSSHO G¶RIIUHV HVW XQH SURFpGXUH TXL SHUPHW DX FOLHQW GH PLQLPLVHU FHV ULVTXHV QRXV SUpYR\RQV G¶LQWpJUHU XQ UHWRXU FKRLVLUO¶HQWUHSULVHODSOXVjPrPHGHUpDOLVHUXQHSUHVWDWLRQGH G¶H[SpULHQFHjFHWWHSURFpGXUHHQDVVRFLDWLRQDYHFOHF\FOHGH WUDYDX[IRXUQLWXUHVRXVHUYLFHV>%HQDEHQ@&HSURFHVVXV GpYHORSSHPHQW SURGXLWSURMHW DILQ GH OD UHQGUH SOXV HVW WUqV FRQWUDLJQDQW SDUFH TXH SRXU rWUH DFFHSWpHV OHV SHUIRUPDQWHDXWDQWSRXUOHFOLHQWTXHSRXUOHSUHVWDWDLUH SURSRVLWLRQVGRLYHQWUpSRQGUHDX[VSpFLILFDWLRQVFOLHQWWRXWHQ UHVWDQW pFRQRPLTXHPHQW YLDEOHV SRXU OH SUHVWDWDLUH &HV &HGRFXPHQWHVWRUJDQLVpHQTXDWUHVHFWLRQV SURSRVLWLRQV VRQW VRXYHQW GLFWpHV SDU OD UHFKHUFKH G¶XQ  'DQV OD SUHPLqUH VHFWLRQ QRXV SUpVHQWRQV OHV SULQFLSHV FRPSURPLVHQWUHFR€WPLQLPXPHWUpDOLVDWLRQGHVIRQFWLRQVGH JpQpUDX[ GX SURFHVVXV GH UpSRQVH j DSSHO G RIIUHV 1RXV VHUYLFHVGXFDKLHUGHFKDUJHV &G&

(12) /H35$2FRUUHVSRQGjOD VLWXRQVOH35$2GDQVXQFDGUHGHJHVWLRQGHSURMHWHWQRXV SUHPLqUH SKDVH GX F\FOH GH YLH GX SURGXLW HW FRPSRUWH OHV OHSRVLWLRQQRQVFRPPHODSKDVHLQLWLDOHGHFHOXLFL pWDSHVVXLYDQWHV>&KDODOHW*KRPDUL@  1RXV SUpVHQWRQV GDQV OD VHFWLRQ VXLYDQWH OD QRWLRQ GH ULVTXHHWQRXVSURORQJHRQVFHFRQFHSWYHUVODGpILQLWLRQGX  UpFHSWLRQ GH O $2 HW GHV GRFXPHQWV DVVRFLpV FDKLHU GHV FKDUJHVFOLHQWV &G&

(13)

(14)  ULVTXH35$2.  ,1752'8&7,21.

(15)  IDLVDELOLWp pWXGH GHV SRVVLELOLWpV GH UpSRQVH LQFOXDQW XQH DQDO\VHWHFKQLTXHHWILQDQFLqUHSULPDLUH

(16)   GpFLVLRQ GH SRXUVXLWH FRXSOpH DX[ FKRL[ VWUDWpJLTXHV G HQWUHSULVH  pODERUDWLRQGHODUpSRQVHFRWDWLRQHWpYDOXDWLRQ  QpJRFLDWLRQ  8QH FDUDFWpULVWLTXH GX 35$2 HVW VD FRXUWH GXUpH /H SUHVWDWDLUH Q¶D VRXYHQW TXH SHX GH WHPSV SRXU pODERUHU OD UpSRQVH DX FOLHQW FH TXL LPSRVH GH IRUWHV FRQWUDLQWHV HW O¶H[SRVH j SOXVLHXUV ULVTXHV /H 35$2 VH GpURXOH GDQV XQ FDGUHLQFHUWDLQSXLVTXHOHSURGXLWQ¶H[LVWHSDVHQFRUHHWTXHOHV LQIRUPDWLRQV GRQW O¶HQWUHSULVH GLVSRVH VRQW VRXYHQW SDUFHOODLUHV ,O IDXW GRQF DQWLFLSHU OH GpYHORSSHPHQW SRWHQWLHO GX SURGXLW HQ pODERUDQW OH IXWXU VFpQDULR SRXU pWDEOLU HQ FRKpUHQFH DYHF OHV UqJOHV ILQDQFLqUHV HW FRPPHUFLDOHV GH O HQWUHSULVH OD SURSRVLWLRQ TXL VHUD HQYR\pH DX FOLHQW $ FHV ILQVLOHVWQpFHVVDLUHGHFRQQDvWUHO HQVHPEOHGHVLQIRUPDWLRQV VXU OHV H[LJHQFHV FOLHQW PDLV DXVVL VXU OHV PpWKRGHV HW OHV SURFpGXUHVGHGpYHORSSHPHQWGXSURGXLW. GpYHORSSHPHQW SURGXLWSURMHW FDU OHV GpFLVLRQV SULVHV GDQV FHWWH SKDVH SHXYHQW DYRLU GHV FRQVpTXHQFHV j GLIIpUHQWV QLYHDX[GXF\FOHGHYLH&HWWHDSSURFKHLQWpJUpHHVWG¶DLOOHXUV FRPSDUDEOH j O¶LQJpQLHULH V\VWqPH TXL HVW XQ GRPDLQH LQWHUGLVFLSOLQDLUH SRXUODJHVWLRQHWODFRQFHSWLRQGH V\VWqPHV FRPSOH[HV GDQV OH F\FOH GH YLH JOREDOH >*RRGH HW 0DFKRO @ (Q HIIHW OH 35$2 FRUUHVSRQG WRXW j IDLW j OD SKDVH LQLWLDOH GX F\FOH GH GpYHORSSHPHQW HW V¶DSSXLH PrPH VXU XQH ©VLPXODWLRQSUpYLVLRQQHOOHªGHFHF\FOHGHGpYHORSSHPHQWYLD XQH UHSUpVHQWDWLRQ DJUpJpH GDQV OH 35$2 V\PEROLVpH VXU OD ILJXUHSDUODIOqFKHEODQFKHUpGXLWH

(17)  Cycle de développement. PRAO.   0RGpOLVDWLRQGX35$2 )LJXUH(QVHPEOH35$2±&\FOHGHGpYHORSSHPHQWGXSURGXLW >%HQDEHQ @ SURSRVH XQ PRGqOH GHVFULSWLI GX 35$2 FI 3RXU GpILQLU OHV DFWLRQV VXFFHVVLYHV TXH QpFHVVLWH OD FUpDWLRQ ILJXUH

(18)  PRGqOH TXL V\QWKpWLVH ELHQ OHV DFWLYLWpV VXFFHVVLYHV G XQ FRQFHSW GH VROXWLRQ HQ UpSRQVH j XQ $2 QRXV QRXV UpDOLVpHVGXUDQWOH35$2 VRPPHVDSSX\pVVDQVSHUWHGHJpQpUDOLWpVXUOHVpWDSHVGHOD JHVWLRQ GH SURMHW TXL VRQW WUqV SURFKHV GH FHOOHV GX 35$2 Réception Prise de 1RXVDYRQVIDLWXQHFRPSDUDLVRQHQWUHOHVSKDVHVGX35$2HW Faisabilité No go d’un AO décision FHOOHV GH JHVWLRQ GH SURMHW WHOOHV TXH GpFULWHV GDQV >)' ;  @ >'HVURFKHV HW DO @ >7XUQHU @ HW go >1JX\HQ @ /H 35$2 SHXW rWUH FRQVLGpUp FRPPH XQH SKDVHDPRQWGXF\FOHSURMHW/HVULVTXHVSURMHWVVXUOHVTXHOVGH Elaboration Estimation des QRPEUHXVHV pWXGHV RQW pWp PHQpHV SRXUURQW QpDQPRLQV rWUH réponse coûts Technique SULVHQFRPSWHGDQVOH35$2DYHFFHX[SURSUHVDX35$2  /$127,21'(5,648((7621(92/87,219(56/(5,648( 35$2. AO gagné. Négociation AO perdu )LJXUH0RGqOH35$2. . &H PRGqOH FRPSUHQG XQH SKDVH G DQDO\VH GH O RIIUH GH OD UpFHSWLRQ GH O $2 j OD GpFLVLRQ GH SRXUVXLWH

(19)  GDQV ODTXHOOH O¶DXWHXU VpSDUH O pWXGH GH IDLVDELOLWp GH OD SULVH GH GpFLVLRQ OLpH&HWWHGpFLVLRQHVWSULVHjSDUWLUGHO¶DSWLWXGHjVDWLVIDLUHOD GHPDQGH FOLHQW PDLV DXVVL j SDUWLU GH OD VWUDWpJLH FRQFXUUHQWLHOOH HW FRPPHUFLDOH GX SUHVWDWDLUH /D SKDVH VXLYDQWH HVW FHOOH G pODERUDWLRQ GH OD UpSRQVH TXL FRQVLVWH j GpILQLUODSURSRVLWLRQjVRXPHWWUHDXFOLHQW&HWWHSKDVHHVWWUqV LPSRUWDQWH SDUFH TXH F¶HVW Oj TX¶LO IDXW LPDJLQHU OH IXWXU VFpQDULRGHFRQFHSWLRQDILQG¶pODERUHUXQHSURSRVLWLRQDGDSWpH DX[ EHVRLQV HW FRQWUDLQWHV GX FOLHQW PDLV DXVVL GX SUHVWDWDLUH 1RXV WURXYRQV HQVXLWH OD SKDVH G¶HVWLPDWLRQ GHV FR€WV FRQVLVWDQWjpWDEOLUOHSUL[GHO¶RIIUHHQIRQFWLRQGHVUHVVRXUFHV TXLVHURQWXWLOLVpHVHWGXJDLQDWWHQGX/DSKDVHGHQpJRFLDWLRQ FRUUHVSRQGjO HQYRLGHO RIIUHDXFOLHQWHWjODGLVFXVVLRQDYHF FH GHUQLHU VXU GHV SRLQWV WHFKQLTXHV RX pFRQRPLTXHV VXVFHSWLEOHV GH PRGLILFDWLRQV &HWWH GHUQLqUH SKDVH GpERXFKH ILQDOHPHQW VXU OD UpSRQVH SRVLWLYH RX QpJDWLYH GH OD SDUW GX FOLHQW.  5LVTXH*pQpULTXH 8QH YLVLRQ FODVVLTXH GX ULVTXH HVW DVVRFLpH j OD SHUFHSWLRQ FDXVHVFRQVpTXHQFHVG¶XQpYpQHPHQWUHGRXWp/HULVTXHHVWOLp j O¶RFFXUUHQFH GH FHW pYpQHPHQW FRUUpOpH j O¶LPSRUWDQFH GHV FRQVpTXHQFHV TX¶LO LQGXLW 'H IDoRQ JpQpUDOH OH ULVTXH HVW SHUoX FRPPH O DVVRFLDWLRQ GH FDUDFWpULVWLTXHV GHV FDXVHV G¶DSSDULWLRQ G¶XQ RX SOXVLHXUV pYpQHPHQWV UHGRXWpV HW GHV FRQVpTXHQFHV GH OHXU RFFXUUHQFH >*RULYHDX HW 1R\HV @ FRPPHUHSUpVHQWpVXUOHVFKpPDGHODILJXUH Niveau de Risque R=f(P,I). Conséquences. Causes Occurrence (P). Impact (I). )LJXUH0RGqOHFODVVLTXHGXULVTXH. . /H ULVTXH SHXW VH PDQLIHVWHU VRXV SOXVLHXUV IRUPHV XQ pYpQHPHQW XQH PHVXUH XQH LQFHUWLWXGH RX XQ pWDW >6LHQRX @ /H ULVTXH SHXW pJDOHPHQW rWUH FRQVLGpUp FRPPH XQH PHQDFHRXXQGDQJHU3DUUDSSRUWjFHWWHGHUQLqUHDSSURFKHOD OLWWpUDWXUH PRQWUH TXH OH GDQJHU HVW XQ SRWHQWLHO GH QXLVDQFHV HQ WHUPHV GH GRPPDJH SRXU XQH DFWLYLWp FRQVLGpUpH  /LHQHQWUH35$2HWJHVWLRQGHSURMHW >'HVURFKHV HW DO @ 6L FH SRWHQWLHO GH QXLVDQFH HVW %LHQTXH QRWUH REMHFWLIVRLWGH SURSRVHUXQH PpWKRGRORJLHGH FRQVLGpUp FRPPH GpWHUPLQLVWH F¶HVWjGLUH GH SUREDELOLWp JHVWLRQ GHV ULVTXHV GDQV OH 35$2 LO HVW pYLGHPPHQW pJDOHj

(20) LOHVWpWDEOLFRPPHXQHPHQDFH QpFHVVDLUH GH FRQVLGpUHU O¶HQVHPEOH GX F\FOH GH.

(21) /HFRQWH[WHG XQpYpQHPHQWLQGpVLUDEOHpWDEOLWOHGDQJHUHWHQ IRQFWLRQ GH FHOXLFL OHV FRQVpTXHQFHV SHXYHQW rWUH SOXV RX PRLQVJUDYHV'DQVODILJXUHQRXVLQWURGXLVRQVQRWUHSURSUH SRLQW GH YXH GX ULVTXH &H PRGqOH SUHQG HQ FRPSWH OHV IDFWHXUV H[WHUQHV SUpVHQWV GDQV OH FRQWH[WH TXL SHXYHQW DJJUDYHU OHV FRQVpTXHQFHV

(22)  FRPPH XQ pOpPHQW UDMRXWp OHV FDXVHV G DJJUDYDWLRQ /H GDQJHU SHXW LQIOXHQFHU j OD IRLV O RFFXUUHQFHG XQpYpQHPHQWHWO LPSDFWGHVFRQVpTXHQFHV &DXVHVDSSDUWHQDQW DX[GHX[pOpPHQWV. Contexte du risque. &DXVHV G¶DJJUDYDWLRQ &RQVpTXHQFHV &DXVHVGH O¶pYpQHPHQW. pYpQHPHQW. Contrôle. )LJXUH0RGqOHGXULVTXHSURSRVp. . FHUWDLQH HW GRQW OD PDQLIHVWDWLRQ HVW VXVFHSWLEOH G DIIHFWHU OHV REMHFWLIVGXSURMHWª6HORQ>*RXUF@OHULVTXHSURMHWSHXW rWUH GpILQL FRPPH pWDQW ©OD SRVVLELOLWp TXH VXUYLHQQH XQ pYpQHPHQW GRQW O¶RFFXUUHQFH HQWUDvQHUDLW GHV FRQVpTXHQFHV SRVLWLYHV RX QpJDWLYHV

(23)  VXU OH GpURXOHPHQW GH O¶DFWLYLWp GX SURMHWª &HV WURLV GpILQLWLRQV H[SULPHQW ELHQ TXH OH ULVTXH SURMHW HVW DVVRFLp j OD VXUYHQDQFH G¶XQ pYpQHPHQW GRQW O¶RFFXUUHQFH FRPSURPHWOHVREMHFWLIVGXSURMHW/HVWURLVULVTXHVSURMHWOHV SOXV FRXUDQWV VRQW  

(24)  OD QRQ DWWHLQWH GHV SHUIRUPDQFHV FRQWUDFWXHOOHVVSpFLILpHVGDQVOHFDKLHUGHVFKDUJHV

(25) OHUHWDUG GHOLYUDLVRQGXSURGXLWSDUUDSSRUWjODGDWHFRQWUDFWXHOOH

(26) OH VXUFR€W j OD OLYUDLVRQ GX SURGXLW SDU UDSSRUW DX FR€W FRQWUDFWXHO  5LVTXH35$2 3RXU TX¶XQH SURSRVLWLRQ HQ UpSRQVH j XQ DSSHO G¶RIIUHV VRLW RSWLPDOH LO IDXW SUHQGUH HQ FRPSWH OH IXWXU VFHQDULR GH GpYHORSSHPHQWDILQGHPHWWUHHQSODFHXQHVWUDWpJLHGHJHVWLRQ GHV ULVTXHV >%RWHUR HW DO @ 1RXV DYRQV PRQWUp GDQV OD VHFWLRQ$TXHFHSURFHVVXVHVWWUqVULVTXp3RXUSRXYRLUPHQHU GHV DFWLRQV GH JHVWLRQ GHV ULVTXHV ORUV GX 35$2 LO HVW WUqV LPSRUWDQWGHGpILQLUOHULVTXHGDQVFHFRQWH[WH. &HPRGqOHFRQVHUYHODSULPLWLYHFODVVLTXHGXULVTXHLOOXVWUpVXU ODILJXUH RYDOHURXJHHQSRLQWLOOp

(27) PDLVLOUDMRXWHOHVFDXVHV G¶DJJUDYDWLRQ TXL VRQW HQ UHODWLRQ GLUHFWH DYHF OH QLYHDX G LPSDFW GHV FRQVpTXHQFHV ,O HVW j VRXOLJQHU TX¶XQH FDXVH G¶DJJUDYDWLRQ SHXW DXVVL rWUH XQH FDXVH G¶RFFXUUHQFH G XQ pYpQHPHQW 'H SOXV O¶DVSHFW ©FRQWU{OHª D pWp LQWpJUp SRXU (WDQWGRQQpTXHOH35$2HVWXQHSKDVHDPRQWG¶XQSURMHWHW UHSUpVHQWHU OH IDLW TXH QRXV SRXYRQV PHQHU GHV DFWLRQV GH TXH QRXV FRQVLGpURQV WRXW OH F\FOH GH GpYHORSSHPHQW SRXU IDLUH OD JHVWLRQ GHV ULVTXHV QRXV QRXV DSSX\RQV VXU OD FRQWU{OHDXWDQWVXUOHVFDXVHVTXHVXUOHVFRQVpTXHQFHV GpILQLWLRQ JpQpULTXH GX ULVTXH HW FHOOH GH ULVTXH SURMHW SRXU /H ULVTXH Q HVW SDV XQH VLWXDWLRQ LVROpH PDLV XQ HQVHPEOH GH pWDEOLUQRWUHGpILQLWLRQGXULVTXH35$21RXVFRQVLGpURQVTXH VLWXDWLRQV OLpHV TXL GRQQHQW OLHX DX ULVTXH UpHO >*RULYHDX HW OH ULVTXH GDQV OH SURFHVVXV GH UpSRQVH j DSSHO G¶RIIUHV HVW 1R\HV@/HULVTXHHVWGLUHFWHPHQWOLpjO H[SRVLWLRQG XQ DVVRFLp j OD ©VXUYHQDQFH G¶XQ pYpQHPHQW LQGpVLUDEOH GRQW V\VWqPH j XQ GDQJHU FH TXL FRQGXLW j XQH VLWXDWLRQ O RFFXUUHQFH SRUWH DWWHLQWH GDQV XQ SUHPLHU WHPSV DX[ GDQJHUHXVH (Q O DEVHQFH GH FHWWH H[SRVLWLRQ OD QRWLRQ GH REMHFWLIV G¶DFFHSWDWLRQ HW GDQV XQ GHX[LqPH WHPSV VL OD ULVTXHQ DSOXVGHVHQV SURSRVLWLRQHVWUHWHQXH

(28) DX[REMHFWLIVGHTXDOLWpGHFR€WHWGH UHVSHFWGHVGpODLVª 'DQV OH PRGqOH GH OD ILJXUH  RQ SHXW YRLU OD VpTXHQFH GHV VLWXDWLRQV ULVTXH HIIHW HQ FDVFDGH

(29)  TXL UHSUpVHQWH WRXV OHV ULVTXHV TXL VRQW DVVRFLpV j XQ V\VWqPH GHSXLV OHV FDXVHV  02'(/,6$7,21'85,648(35$2 /DSUHPLqUHSKDVHGHODGpPDUFKH35$2SURSRVpHFRQVLVWHj LQLWLDOHVMXVTX¶DX[FRQVpTXHQFHVILQDOHV LGHQWLILHU HW UHQVHLJQHU OHV ULVTXHV DVVRFLpV j FHWWH SUDWLTXH &DXVHV 3RXU FHOD QRXV pWDEOLVVRQV XQ ©PRGqOHª JpQpULTXH GHV G¶DJJUDYDWLRQ &DXVHV  ULVTXHV35$2TXLSUHQGHQFRPSWHOHVGLIIpUHQWHVIDFHWWHVGH G¶DJJUDYDWLRQ  FHW\SHGHULVTXH &RQVp  &RQVpTXHQFHV  TXHQFHV. &DXVHVGH O¶pYpQHPHQW. i. pYpQHPHQW. . &DXVHVGH O¶pYpQHPHQW. Contrôle. i+1. pYpQHPHQW. Contrôle. &DXVHVGHO¶pYpQHPHQWFDXVHVG¶DJJUDYDWLRQGHO¶pYpQHPHQW(i) &RQVpTXHQFHVGHO¶pYpQHPHQW(i)FDXVHVSRVVLEOHVGHO¶pYpQHPHQW(i +1) &RQVpTXHQFHVGHO¶pYpQHPHQW(i)FDXVHVSRVVLEOHVG¶DJJUDYDWLRQGHO¶pYpQHPHQW i +1) &RQVpTXHQFHVGHO¶pYpQHPHQW(i)FDXVHVSRVVLEOHVGHO¶pYpQHPHQW(i +1) FDXVHVSRVVLEOHVG¶DJJUDYDWLRQGHO¶pYpQHPHQW i +1).  )LJXUH(IIHWHQFDVFDGHGXULVTXH. 1RXV YRXORQV GLVSRVHU G¶XQH UHSUpVHQWDWLRQ GpWDLOOpH GHV ULVTXHV DGDSWpH j QRWUH GpPDUFKH (Q HIIHW QRXV YLVRQV OH FRXSODJH GHV PpWKRGHV GH JHVWLRQ GHV ULVTXHV j XQ SURFHVVXV GH UHWRXU G¶H[SpULHQFH 5([

(30)  GDQV O¶REMHFWLI GH IRXUQLU XQH PpWKRGRORJLH HIILFDFH GH JHVWLRQ GHV ULVTXHV SRXU DLGHU OD SULVHGHGpFLVLRQGDQVOH35$2  &DUWRJUDSKLHGHVULVTXHV35$2 1RXV DYRQV pWDEOL XQH WUDPH JpQpULTXH GHV ULVTXHV 35$2 FDUDFWpULVpV j SDUWLU G¶XQH DSSURFKH $35 $QDO\VH 3UpOLPLQDLUHGHV5LVTXHV

(31) VHORQOHW\SHGHVFDXVHV>'HVURFKHV HW DO @ &HWWH WUDPH SHXW rWUH DIILQpH HQ IRQFWLRQ GX V\VWqPHjGpYHORSSHU/HEXWHVWG¶H[SORLWHUFHWWHFDUWRJUDSKLH GDQVOH V

(32) SURFHVVXVGpFLVLRQQHO V

(33) HQJDJpVGDQVOHVSKDVHVGX 35$2. $LQVL XQpYpQHPHQWLQGpVLUDEOH L

(34) FRPSRUWH XQHQVHPEOHGH FDXVHVSURSUHVGHVFDXVHV G¶DJJUDYDWLRQHWGHVFRQVpTXHQFHV WHO TXH PRQWUp VXU OD ILJXUH 

(35)  /HV FRQVpTXHQFHV GH FHW pYpQHPHQW L

(36)  SHXYHQW IDLUH SDUWLH DXWDQW GHV FDXVHV G RFFXUUHQFH G XQ pYpQHPHQW QRXYHDX L

(37)  TXH GHV FDXVHV >$OTXLHUHWDO@SURSRVHXQHFODVVLILFDWLRQGHVULVTXHVHQ G DJJUDYDWLRQGHFHWpYpQHPHQWHWDLQVLGHVXLWH SKDVH LQLWLDOH GH SURMHW ,O UHJURXSH FHV ULVTXHV HQ GHX[ 6XUOHSODQGHVULVTXHVSURMHW>'HVURFKHVHWDO@DVVRFLH FODVVHVOHVULVTXHVH[WHUQHV FRQFHUQDQWOHVVLWXDWLRQVSRUWDQW OH ULVTXH j XQ pYpQHPHQW GRQW O RFFXUUHQFH SHXW FRQWUDULHU DWWHLQWHDXJDLQG¶XQ$2HWOHVULVTXHVLQWHUQHVFRQFHUQDQWOHV O DWWHQWH GHV REMHFWLIV GX SURMHW HQ WHUPHV GH SHUIRUPDQFHV VLWXDWLRQV SRUWDQW DWWHLQWH j OD UpXVVLWH GX SURMHW 1RXV QRXV FR€WVHWGpODLV/DQRUPH>)';@GpILQLWOHULVTXH VRPPHVDSSX\pVVXUFHSULQFLSHGHGpFRPSRVLWLRQSRXUpWDEOLU SURMHW FRPPH ©XQ pYqQHPHQW GRQW O DSSDULWLRQ Q HVW SDV XQH SDUWLWLRQ ©ULVTXHV H[WHUQHV  ULVTXHV LQWHUQHVª VXU.

(38) O¶HQVHPEOH GHV ULVTXHV 35$2 'DQV QRWUH DSSURFKH OHV  OHV ULVTXHV HQYLURQQHPHQW 5HY

(39)  VH UDSSRUWHQW DX[ pYpQHPHQWV GDQJHUHX[ OLpV DX FRQWH[WH HW FRQFHUQDQW OHV ULVTXHVH[WHUQHV 5([W

(40) UHJURXSHQWO¶HQVHPEOHGHVULVTXHVGRQW IDFWHXUVpFRQRPLTXHVODUpJOHPHQWDWLRQOHSRVLWLRQQHPHQW OHV FDXVHV VRQW LVVXHV GX PRQGH H[WpULHXU HQ UHODWLRQ DYHF OH JpRJUDSKLTXH HW OHV PRXYHPHQWV VRFLDX[ 4XDWUH VRXV SUHVWDWDLUH SRXUOH35$2HQ FRXUV/HVULVTXHV LQWHUQHV 5 ,QW

(41)  FODVVHV GH ULVTXHV VSpFLILTXHV RQW pWp GpILQLHV 

(42)  OHV UHJURXSHQWO¶HQVHPEOHGHVULVTXHVGRQWOHVFDXVHVVRQWSURSUHV ULVTXHV pFRQRPLTXHV 

(43)  OHV ULVTXHV MXULGLTXHV 

(44)  OHV jO¶HQWUHSULVHHOOHPrPH ULVTXHVJpRJUDSKLTXHV

(45) OHVULVTXHVVRFLDX[ /HV ULVTXHV 35$2 SDU W\SH GHV FDXVHV VRQW GRQF UpSDUWLV  OHV ULVTXHV VWUDWpJLH 5VW

(46)  FRUUHVSRQGHQW DX[ pYpQHPHQWV VXLYDQW GDQJHUHX[ OLpV j OD VWUDWpJLH G¶DFWLRQ GX VRXPLVVLRQQDLUH 535$2 5([W‫ڂ‬5,QW  5

(47)  YLVjYLVGX35$22Q\SHXWGLVWLQJXHUFLQTVRXVFODVVHV 1RXVGRQQRQVVXUODILJXUHOHVFODVVHVGHULVTXHVFRQVWLWXDQW GHULVTXHVVSpFLILTXHV

(48) OHVULVTXHVOLpVjO¶RUJDQLVDWLRQ FHV GHX[ FDWpJRULHV 1RXV LGHQWLILRQV UHVSHFWLYHPHQW OHV 

(49)  OHV ULVTXHV OLpV DX PDQDJHPHQW 

(50)  OHV ULVTXHV OLpV DX ULVTXHV FOLHQW 5FO

(51)  FRQFXUUHQFH 5FF

(52)  HW HQYLURQQHPHQW 5HY

(53)  IDFWHXUKXPDLQ

(54) OHVULVTXHVFRPPHUFLDX[

(55) OHVULVTXHV SRXU OHV ULVTXHV H[WHUQHV HW OHV ULVTXHV VWUDWpJLH 5VW

(56)  SURMHW ©SROLWLTXHª 5SM

(57) HWPpWLHU 5PW

(58) SRXUFHX[LQWHUQHVDYHF  OHV ULVTXHV SURMHW 5SM

(59)  VRQW DVVRFLpV DX GpURXOHPHQW GX 5([W 5FO‫ڂ‬5FF‫ڂ‬5HY  5

(60)  SURMHWORUVTXHODSURSRVLWLRQGX35$2DXUDpWpUHWHQXH,OV HW  5,QW 5VW‫ڂ‬5SM‫ڂ‬5PW  5

(61)  VHUDSSRUWHQWDX[pYpQHPHQWVGDQJHUHX[OLpVjODFRQGXLWH  GX SURMHW HWGHV PR\HQV QpFHVVDLUHV SRXU OH UpDOLVHU7URLV 1RXV GpFULYRQV FLDSUqV FHV VL[ FODVVHV GH ULVTXHV &KDFXQH VRXVFODVVHVGHULVTXHVVSpFLILTXHVRQWpWpLGHQWLILpV

(62) OHV GHV FODVVHV FRPSRUWH HOOHPrPH GHV VRXVFODVVHV GH ULVTXHV ULVTXHVILQDQFLHUV

(63) OHVULVTXHVFDOHQGDLUHV

(64) OHVULVTXHV VSpFLILTXHV1RXVDYRQVGDYDQWDJHGpWDLOOpFKDFXQGHVULVTXHV GHGpYHORSSHPHQW LGHQWLILpVGDQV>%RWHURHWDO@  OHV ULVTXHV PpWLHU 5PW

(65)  FRQFHUQHQW OHV pYpQHPHQWV %HVRLQV GDQJHUHX[ OLpV DX VDYRLUIDLUH DX[ PR\HQV WHFKQLTXHV &RPPXQLFDWLRQ HQJDJpV HW DX[ HIIHWV VXU OHV SHUIRUPDQFHV DWWHQGXHV GX ,PDJH Client SURGXLWOLYUp'HX[VRXVFODVVHVGHULVTXHVVSpFLILTXHVRQW &RQWUDFWXHOV 1DWXUH$2 pWp GpILQLHV  

(66)  OHV ULVTXHV WHFKQLTXHV 

(67)  OHV ULVTXHV GH 0R\HQVILQDQFLHUV VRXVWUDLWDQFH  /HPRGqOHGHVULVTXHV35$2 'LIIpUHQWV DWWULEXWV SHUPHWWHQW SDU UDSSRUW j XQ pYpQHPHQW UHGRXWpGHFDUDFWpULVHUOHVULVTXHVDIIpUHQWV. &RPSpWHQFHV (;7(51(. Concurrence. &RQILGHQWLDOLWp ([LJHQFHV 0DOYHLOODQFH. (Q QRXV DSSX\DQW VXU OHV UpVXOWDWV GX SDUDJUDSKH FLGHVVXV HW VXU FHX[ SUpVHQWpV GDQV OD VHFWLRQ  QRXV DYRQV pWDEOL XQH UHSUpVHQWDWLRQ DGDSWpH GX ULVTXH 'pYHORSSpH VXU SOXVLHXUV ©GLPHQVLRQVª TXL UHJURXSHQW FKDFXQH SOXVLHXUV DWWULEXWV FHWWH UHSUpVHQWDWLRQ SHUPHW G¶DSSUpKHQGHU O¶HQVHPEOH GHV FDUDFWpULVWLTXHVXWLOHVSRXUUHQVHLJQHUOHVSURFHVVXVLPSOLTXpV GDQVQRWUHPpWKRGRORJLH&LQTDVSHFWVVRQWPLVHQUHOLHIGDQV FHWWH UHSUpVHQWDWLRQ LOV IRUPHURQW OHV FLQT FRPSRVDQWHV GX PRGqOHLQWURGXLWGDQVODILJXUH. (FRQRPLTXH Environnement. RISQUE PRAO. -XULGLTXH *pRJUDSKLTXH 6RFLDO 2UJDQLVDWLRQQHO. Stratégie. 0DQDJHPHQW )DFWHXUKXPDLQ 3ROLWLTXH. ,17(51(. Projet. )LQDQFLHU. . &DOHQGDLUH 'pYHORSSHPHQW Métier. 7HFKQLTXH 6RXVWUDLWDQFH. . )LJXUH/HVFDXVHVSRVVLEOHVGX5LVTXH35$2. /HVULVTXHV35$2SDUW\SHGHVFDXVHVVRQW  OHV ULVTXHV DVVRFLpV DX FOLHQW 5FO

(68)  IRQW UpIpUHQFH DX[ pYpQHPHQWV GDQJHUHX[ OLpV DX FOLHQW HW UHODWLIV j VD FUpGLELOLWpjVRQRUJDQLVDWLRQjODQDWXUHHWjO¶H[SUHVVLRQ GHVEHVRLQV6L[VRXVFODVVHVGHULVTXHVVSpFLILTXHVRQWpWp GpILQLHV

(69) OHVULVTXHVOLpVDX[EHVRLQV

(70) OHVULVTXHVOLpVj OD FRPPXQLFDWLRQ 

(71)  OHV ULVTXHV ©LPDJHª 

(72)  OHV ULVTXHV FRQWUDFWXHOV

(73) OHVULVTXHVOLpVjODQDWXUHGHO¶$2 PDUFKp SXEOLFSULYp

(74) 

(75) OHVULVTXHVOLpVDX[PR\HQVILQDQFLHUV  OHV ULVTXHV FRQFXUUHQFH 5FF

(76)  FRQFHUQHQW OHV pYpQHPHQWV GDQJHUHX[OLpVDX[FRQFXUUHQWVj OHXUVDYRLUIDLUHj OHXUV SUDWLTXHV HW j OHXUV VWUXFWXUHV 4XDWUH VRXVFODVVHV GH ULVTXHVVSpFLILTXHVRQWpWpGpILQLHV

(77) OHVULVTXHVOLpVDX[ FRPSpWHQFHV 

(78)  OHV ULVTXHV OLpV j OD FRQILGHQWLDOLWp 

(79)  OHV ULVTXHV OLpV j XQ ©GXUFLVVHPHQWªGHV H[LJHQFHV FOLHQW 

(80)  OHVULVTXHVOLpVjODPDOYHLOODQFH. 7\SHGHV FDXVHV GH O¶pYpQHPHQW GpFOHQFKHXU 7F!

(81). 1DWXUHGHV HIIHWVRXGHV FRQVpTXHQFHV 1H!

(82). )RUPH RX PDSSLQJ )P!

(83). &DUDFWpULVWLTXHV &DWpJRULH 5([ GHVFULSWLYHV &[!

(84) &G!

(85). )LJXUH0RGqOHGHVULVTXHV35$2. 1RXVH[SRVRQVEULqYHPHQWFHVFRPSRVDQWHV /HW\SHGHVFDXVHVGHO¶pYpQHPHQWGpFOHQFKHXU 7F!

(86)  ,O V¶DJLW Oj GHV FDXVHV TXH QRXV DYRQV UpSHUWRULpHV GDQV OD FDUWRJUDSKLHTXHQRXVYHQRQVGHSUpVHQWHU FIILJXUH

(87) HWTXH QRXVQHUHSUHQRQVSDVLFL /DQDWXUHGHVHIIHWVRXGHVFRQVpTXHQFHV 1H!

(88)  /HV FRQVpTXHQFHV RX OHV HIIHWV GH O¶RFFXUUHQFH G¶XQ pYpQHPHQWLQGpVLUDEOHSHXYHQWrWUHGHGLIIpUHQWHQDWXUHHQOLHQ GLUHFW DYHF OH FDGUH SDUWLFXOLHU FRQFHUQp &HSHQGDQW FODVVLTXHPHQW OHV HIIHWV FRQVLGpUpV VRQW SULQFLSDOHPHQW GH QDWXUHWHFKQLTXHKXPDLQHILQDQFLqUHRXMXULGLTXH. .

(89) /DIRUPHRX©PDSSLQJª )P!

(90)  &HWWH FRPSRVDQWH SHUPHW G¶H[SOLFLWHU OH QRPEUH HW OD IRUPH GHV GpSHQGDQFHV HQWUH G¶XQH SDUW OHV FDXVHV SRVVLEOHV GH O¶pYpQHPHQW UHGRXWp HW G¶DXWUH SDUW HQWUH VHV HIIHWV /H WDEOHDX  PRQWUH OHV TXDWUH IRUPHV GH EDVH TXL SHXYHQW rWUH FRQVLGpUpHV SDU UDSSRUW j OD UHSUpVHQWDWLRQ JpQpULTXH GH OD ILJXUH 7DEOHDX)RUPHG¶DVVRFLDWLRQGHVFDXVHVHWGHVHIIHWV. XQHFDXVHHWXQHIIHW FDVOHSOXVVLPSOH

(91) . FBH

(92) . XQHFDXVHHWSOXVLHXUV HIIHWV. FB0H

(93) . SOXVLHXUVFDXVHVHWXQ VHXOHIIHW. 0FBH

(94) . SOXVLHXUVFDXVHVHW SOXVLHXUVHIIHWV. 0FB0H

(95) .    .  3RXU OHV FDV 0F FDXVHV PXOWLSOHV

(96)  HW 0H HIIHWV PXOWLSOHV

(97)  LO HVW pYLGHQW TXH OHV RSpUDWHXUV G¶DVVRFLDWLRQ GRLYHQW rWUH UHQVHLJQpV FDU LOV SHXYHQW LQIOXHU VXU OD VWUDWpJLH GH PDvWULVH GHV ULVTXHV j DGRSWHU 3DU H[HPSOH O¶DSSOLFDWLRQ GHV WHFKQLTXHVG¶pYLWHPHQWGHVFDXVHVHVW jSULRULSOXVIDYRUDEOH DX[ VLWXDWLRQV G¶‫ ځ‬GHV 0F TX¶j FHOOHV G¶‫ ڂ‬GHV 0F GDQV OH SUHPLHUFDVO¶pYLWHPHQWG¶XQHVHXOHGHVFDXVHVSRVVLEOHVVXIILW SRXUpFDUWHUO¶RFFXUUHQFHGHO¶pYpQHPHQWLQGpVLUDEOH

(98)  /HVFDUDFWpULVWLTXHVGHVFULSWLYHV &G!

(99)  /HVSULQFLSDOHVFDUDFWpULVWLTXHVGHVFULSWLYHVDXSODQTXDQWLWDWLI VRQWFODVVLTXHPHQW  OH OHV

(100)  DWWULEXW V

(101)  G¶RFFXUUHQFH VRXYHQW H[SULPp V

(102)  VRXV IRUPHGHSUREDELOLWpV

(103)   FHOXL FHX[

(104) G¶LPSDFWRX GH JUDYLWp OLpVj GHVpFKHOOHVGH YDOHXUVRXYHQWQRUPpHVj

(105)   FHOXL FHX[

(106) GHGpWHFWDELOLWp. $X ILQDO OH PRGqOH JpQpULTXH GHV ULVTXHV 35$2 HVW GRQF H[SULPpSDUODUHODWLRQ5FLDSUqV 535$2 ^7F!1H!)P!&G!&[!` 5

(107)  &H PRGqOH JpQpULTXH GHV ULVTXHV 35$2 SHXW rWUH DIILQp HQ IRQFWLRQ GX V\VWqPH j GpYHORSSHU SURGXLWVHUYLFH

(108)  1RXV DOORQV H[SORLWHU FHWWH UHSUpVHQWDWLRQ GDQV OH V

(109)  SURFHVVXV GpFLVLRQQHO V

(110) HQJDJpVGDQVOHVSKDVHVGX35$2  '(0$5&+(*(1(5$/(3285/$0$,75,6('(65,648(6 '$16/(35$2 1RXVQRXVDSSX\RQVVXUOHPRGqOHGHVULVTXHVSUpVHQWpGDQVOD VHFWLRQ  SRXU pWDEOLU XQH GpPDUFKH RULJLQDOH SRXU OD JHVWLRQ GHV ULVTXHV 35$2 &HOOHFL H[SORLWHUD O¶H[SHUWLVH DFTXLVH GHV 35$2 V

(111)  SDVVpV SDU O¶DSSOLFDWLRQ G¶XQ V\VWqPH GH UHWRXU G¶H[SpULHQFH 5([

(112) DSSOLTXpDX[35$2HWSURMHWVDQWpULHXUV  /HV\VWqPHGHUHWRXUG¶H[SpULHQFH5([ 8QH SUpVHQWDWLRQ GpWDLOOpH GX V\VWqPH GH UHWRXU G¶H[SpULHQFH 5([ FRXSOp DX 35$2 HVW IRXUQLH GDQV >%RWHUR HW DO @ 5DSSHORQV TXH OH 5([ HVW XQH GpPDUFKH HPSOR\pH SRXU YDORULVHU OHV H[SpULHQFHV FUppHV ORUV GX WUDLWHPHQW G¶XQ pYpQHPHQW DYpUp RX G¶XQH VLWXDWLRQ SDVVpH DILQ G¶HQ WLUHU GHV HQVHLJQHPHQWV SRXU OHV GpYHORSSHPHQWV RX DFWLRQV IXWXUHV >5DNRWRHWDO@5DSSHORQVDXVVLOHVWURLVW\SHVG DFWLYLWpV TXLIRUPHQWXQV\VWqPHGHUHWRXUG¶H[SpULHQFH FIILJXUH

(113) LO V¶DJLWGHVDFWLYLWpVGH  FDSLWDOLVDWLRQ  SHUPHWWDQW GH ORFDOLVHU HW GH VWRFNHU OHV GRQQpHVSHUWLQHQWHVFDUDFWpULVDQWXQHH[SpULHQFH  WUDLWHPHQW FRUUHVSRQGDQW j O¶DQDO\VH GHV H[SpULHQFHV VWRFNpHVHWjOHXUWUDQVIRUPDWLRQHQFRQQDLVVDQFHV  H[SORLWDWLRQ YLVDQW O XWLOLVDWLRQ GHV H[SpULHQFHV HW GHV FRQQDLVVDQFHVGH ODEDVHGDQVOHVSURFHVVXVPpWLHUHQYXH G¶HQDPpOLRUHUOHVSHUIRUPDQFHV ([SORLWDWLRQ. 7UDLWHPHQW. ~. ~. ~. ~. ~. ~. ~. ~. ~. ~. ~. ~. 3DUWDQWGXULVTXH5LDVVRFLpjXQpYpQHPHQWLpJDOj. ~. /HV FDUDFWpULVWLTXHV TXDOLWDWLYHV VRQW FHOOHV GpFULYDQW OHV ,QIRUPDWLRQV &RQQDLVVDQFHV DFWLRQV GH PDvWULVH HQJDJpHV RX VXVFHSWLEOHV GH O¶rWUH

(114)  /D GHVFULSWLRQFRQFHUQHFODVVLTXHPHQWOHVFKRL[HWDFWLRQVGH &DSLWDOLVDWLRQ   FRQVHUYDWLRQ DFFHSWDWLRQSDVVLYHGXULVTXH

(115)  )LJXUH$FWLYLWpVGX5HWRXUG¶([SpULHQFH  pYLWHPHQW HQJDJHPHQWG¶DFWLRQVG¶pYLWHPHQWGHVFDXVHV

(116)   UpGXFWLRQ HQJDJHPHQW G¶DFWLRQV GH UpGXFWLRQ OLPLWDWLRQ 'DQV QRWUH FDV QRXV DYRQV FRQVLGpUp GHX[ SURFHVVXV 5([ GHVFRQVpTXHQFHV

(117)  FRPSOpPHQWDLUHV  WUDQVIHUW GpSRUW GHV FRQVpTXHQFHV VXU XQH DXWUH HQWLWp  XQ 5([ GLUHFW UDSSRUWDQW O¶H[SpULHQFH VXU OHV GLIIpUHQWHV DVVXUDQFH

(118)  SKDVHVGHV35$2VSDVVpV /DFDWpJRULH5([ &[!

(119)   XQ 5([ JOREDO DSSOLTXp DX[ GLIIpUHQWHV SKDVHV GHV F\FOHV GHGpYHORSSHPHQWVGHVSURMHWVSDVVpV &HWWH GHUQLqUH FRPSRVDQWH IDLW UpIpUHQFH DX[ VFpQDULRV GH ULVTXH GpMj UHQFRQWUpV GDQV OHV $2 DQWpULHXUHV HOOH HVW HQ &HV GHX[ 5([ VRQW VFKpPDWLVpV VXU OD ILJXUH  SDU OHV GHX[ UDSSRUW GLUHFW DYHF OH 5([ 'DQV OH FDGUH GHV H[SpULHQFHV IOqFKHV YHUWHV PRQWUDQW OD UpFXSpUDWLRQ GHV pYpQHPHQWV SDVVpHV TXH QRXV DERUGHURQV GDQV OD VHFWLRQ VXLYDQWH UHGRXWpVGHVH[SpULHQFHVSDVVpHV FRQVDFUpH DX 5([ QRXV LGHQWLILRQV SOXVLHXUV VFpQDULRV GH PRAO Cycle de développement ULVTXHSRXUOHGpURXOHPHQWGXSURMHWLVVXGHO¶$2. ~. M. M. M. ~. M. ~. ~. REX “Global”. ~. M. REX “Direct”. RQSHXWGLVWLQJXHUWURLVFDV  XQpYpQHPHQWSUpYX ~

(120) TXLQHV¶HVWSDVSURGXLW 3LSĺ

(121)   XQpYpQHPHQWSUpYX M

(122) TXLV¶HVWSURGXLW 3LSĺDYHFXQ LPSDFW,LH LQGLFHHSRXUHIIHFWLI

(123) jFRPSDUHUj,LS

(124)   XQ pYpQHPHQW QRQ SUpYX M

(125)  TXL V¶HVW SURGXLW 3LS ĺ DYHFXQLPSDFW,LH

(126) . ~. 5LS 3LS ,LS LQGLFHSSRXUSUpYLVLRQQHO

(127)  5

(128) . M. Expériences passées. )LJXUH/H5([35$2. .

(129) /H5([GLUHFWSHUPHWWUDGHFDSLWDOLVHUOHVGLIIpUHQWVULVTXHVTXL DXURQWpWpLGHQWLILpVDXFRXUVGHV35$2VSDVVpVHWG¶H[SORLWHU FHWWHFRQQDLVVDQFHSRXUpWDEOLUOHVULVTXHVFRUUHVSRQGDQWVGDQV OH 35$2 FRXUDQW /H 5([ JOREDO SHUPHWWUD G¶LGHQWLILHU OHV ULVTXHVVXUYHQXVDX[GLIIpUHQWHVSKDVHVGHGpYHORSSHPHQWGHV SURMHWVSDVVpV,OSHUPHWWUDHQVXLWHGH©UDSSRUWHUªFHVULVTXHV VXU OH F\FOH GH GpYHORSSHPHQW GX IXWXU SURMHW DVVRFLp DX 35$2FRXUDQW. SKDVHTXLH[SORLWHODSURMHFWLRQHWODWUDQVSRVLWLRQGHVULVTXHV 35$2 FDUWRJUDSKLpV VRXV IRUPH G¶XQH FRQQDLVVDQFH JpQpULTXH &HV GHX[ SUHPLqUHV SKDVHV FRQGXLVHQW j OD FRQVWUXFWLRQ GX PRGqOH GHV ULVTXHV GX F\FOH GH YLHLQFOXDQW OH 35$2 /D SKDVHSHXWrWUHJpQpULTXH. 

(130)  7UDQVSRVLWLRQGHVULVTXHVGX F\FOH GH GpYHORSSHPHQW YHUV OHV SKDVHV GH 35$2 VFKpPDWLVp VXU OD ILJXUH  SDU OH 1RXV QH GpYHORSSRQV SDV LFL OH YHFWHXU G¶H[SpULHQFH WUDQVIHUW GHV pYpQHPHQWV UHGRXWpV YHUV OH 35$2 YLD OHV (L

(131) VXSSRUWGHVpOpPHQWVHQUHJLVWUpVGDQVODEDVHGHGRQQpHV IOqFKHVURXJHV

(132)  GX V\VWqPH 5([ 6RXOLJQRQV VHXOHPHQW TX¶LO HVW GpILQL GDQV >5HQDXG HW DO @ FRPPH FRPSRVp GH WURLV FKDPSV OH 

(133)  $GDSWDWLRQ HW SDUDPpWUDJH GX PRGqOH DX FDV 35$2 FRQWH[WH &L

(134)  GpFULYDQW OH SUREOqPH OHV DQDO\VHV $L

(135)  PHQpHV FRQVLGpUp HW OD VROXWLRQ 6L

(136)  PLVH HQ °XYUH (L  ^&L $L 6L` 1RXV OH FRQVLGpURQVGDQVXQHIRUPHpWHQGXHjVL[FRPSRVDQWHVSUHQDQW /D UpDOLVDWLRQ GH OD SKDVH  IRXUQLW OH PRGqOH JpQpULTXH DXVVLHQFRPSWHOHSURFHVVXV HQJDJp 3L

(137)  OHGpSORLHPHQW 'L

(138)  5LVTXHV35$2 GLIIpUHQWVRXWLOVGH IRUPDOLVDWLRQSHXYHQWrWUH XWLOLVpVJUDSKHVFRQFHSWXHOVPRGqOHVZRUNIORZ«

(139)  HWOHVUpVXOWDWVREWHQXV 5L

(140) >%HUWLQ@ /DUpDOLVDWLRQGHODSKDVHFRQGXLWXQHLQVWDQFHGXPRGqOHVXU (L ^&L3L$L6L'L5L` 5

(141)  ODTXHOOH SRXUUD rWUH PHQpH O¶DQDO\VH GHV ULVTXHV SURSUHPHQW 3DUUDSSRUWjO¶LQJpQLHULHGHVULVTXHVFHWWHIRUPHSHUPHWWUDGH GLWHHWVXUODTXHOOHV¶DSSXLHURQWOHVSURFHVVXVGpFLVLRQQHOV GX UHQVHLJQHU OHV WHFKQLTXHV GH PDvWULVH GHV ULVTXHV D\DQW pWp VRXPLVVLRQQDLUH HQJDJpHV HW GH PDQLqUH FRUUpOpH OD FDWpJRULH GX ULVTXH  $PpQDJHPHQWVGHODPpWKRGH FRQFHUQp 8Q REMHFWLI LPSRUWDQW HVW GH PHWWUH HQ °XYUH OD PpWKRGH  0pWKRGRORJLHGHJHVWLRQGHVULVTXHV35$2 SURSRVpH GDQV XQ RXWLO LQWHUDFWLI G¶DLGH j OD GpFLVLRQ /D /D GpPDUFKH JpQpUDOH TXH QRXV SURSRVRQV HVW EDVpH VXU VSpFLILFDWLRQG¶XQWHORXWLOQpFHVVLWHG¶DYRLUUpVROXDXSUpDODEOH O¶HQJDJHPHQWGHVPpWKRGHVG¶DQDO\VHHWGHJHVWLRQGHVULVTXHV OHVWURLVSUREOqPHVVXLYDQWV XWLOLVDQW OH PRGqOH 5LVTXHV 35$2 FRXSOpH DX V\VWqPH GH  OD GpILQLWLRQ GX SULQFLSH GH WUDQVSRVLWLRQ GHV ULVTXHV GX UHWRXU G¶H[SpULHQFH TXH QRXV YHQRQV G¶LQWURGXLUH &HWWH F\FOHGHGpYHORSSHPHQWYHUVOHVSKDVHVGX35$2 GpPDUFKH HVW SUpVHQWpH VXU OH VFKpPD GH OD ILJXUH  HW HVW  OH GpYHORSSHPHQW GH PpFDQLVPHV GH UHFKHUFKH SDU IRUPpHGHTXDWUHSKDVHVTXHQRXVDOORQVGpFULUH VLPLODULWpGDQVODEDVH5([ RISQUE PRAO. ~. ~. ~. ~. ~. ~. ~. ~. ~. ~. ~. Métier. ~. 1RXVSUpFLVRQVFLDSUqVFHVGLIIpUHQWVSRLQWV. Projet. Stratégie. Environnement. Concurrence. Client. ~. ,17(51(. (;7(51(. Projection des risques PRAO « cartographiés ». Cycle de vie produit/projet.  OD FRQVLGpUDWLRQ HW OD SULVH HQ FRPSWH GHV WHFKQLTXHV G¶pYLWHPHQWHWRXGHWROpUDQFHORUVGHODUpSRQVHjO¶$2 3ULQFLSHGHWUDQVSRVLWLRQ 3RXUSRXYRLUDLGHUjODSULVHGHGpFLVLRQORUVGX35$2LOHVW DEVROXPHQWQpFHVVDLUHGHUHSRUWHUOHVULVTXHVLGHQWLILpVGDQVOH IXWXU F\FOH GH GpYHORSSHPHQW VXU O¶pWDSH GX 35$2 FRUUHVSRQGDQW j O¶pODERUDWLRQ GH OD UpSRQVH WHFKQLTXH &HWWH WUDQVSRVLWLRQSHXWrWUHHIIHFWXpHGHSOXVLHXUVPDQLqUHV. 7RXW G¶DERUG LO VHUD QpFHVVDLUH GH ILOWUHU OHV ULVTXHV VLJQLILFDWLIV TXH FH VRLW SDU UDSSRUW j OHXU LPSDFW OHXU IUpTXHQFH RX XQH GLPHQVLRQ SDUWLFXOLqUH ULVTXH KXPDLQ Processus de retour WHFKQRORJLTXH«

(142)  (QVXLWH QRXV SRXYRQV HQYLVDJHU SOXVLHXUV d’expérience IRUPHV GH UHVWLWXWLRQ ,O HVW SDU H[HPSOH SRVVLEOH GH QH Experiences Connaissances FRQVHUYHUTX¶XQVRXVHQVHPEOHGHVULVTXHV SDUH[HPSOHFHX[ BASE DE REx  TXL VRQW LGHQWLILpV FRPPH OHV ULVTXHV FOpV

(143)  ,O HVW DXVVL HQYLVDJHDEOHGHGpYHORSSHUGHVPRGqOHVDJUpJpVGXULVTXH SDU )LJXUH0pWKRGRORJLHGHJHVWLRQGHVULVTXHV35$2 H[HPSOHOHULVTXHPR\HQRXOHULVTXHPD[LPXPSDUFDWpJRULH

(144)  

(145)  3URMHFWLRQ GHV ULVTXHV ©FDUWRJUDSKLpVª GDQV OD VHFWLRQ  RXVLPSOHPHQWXQHYXHJOREDOHV\QWKpWLTXH VXU OHV GLIIpUHQWHV SKDVHV GX F\FOH GH YLH GX SURGXLW VFKpPDWLVp VXU OD ILJXUH  SDU OD GLVWULEXWLRQ GHV 1RXVQ¶DYDQoRQVSDVXQFKRL[SDUPLFHVGLIIpUHQWHVPpWKRGHV 1RXVSURSRVRQVVHXOHPHQWGHGpYHORSSHUXQRXWLOLQWHUDFWLIGH pYpQHPHQWVUHGRXWpV ~

(146) YLDOHVIOqFKHVQRLUHV

(147)  YLVXDOLVDWLRQ GHV ULVTXHV DVVRFLDQW FHV GLIIpUHQWHV SRVVLELOLWpV 

(148)  ([SORLWDWLRQYLDOH5([GHODFRQQDLVVDQFHGHVULVTXHVGHV /RUVTXH O¶RXWLO VHUD FRQILJXUp SDU UDSSRUW DX SURMHW HQ FRXUV FDV SDVVpV VFKpPDWLVp VXU OD ILJXUH  SDU OD IOqFKH YHUWH G¶pWXGH HW DSUqV LQWpJUDWLRQ GHV ULVTXHV SRWHQWLHOV LO VHUD DVFHQGDQWHLOOXVWUDQWODUpFXSpUDWLRQGHVH[SpULHQFHVHWGHV SUpVHQWpDXFRQFHSWHXUXQHYXHV\QWKpWLTXHJOREDOHGHVULVTXHV FRQQDLVVDQFHV

(149)  TXL SRXUUD rWUH GpFOLQpH HQ XQH YXH DJUpJpH SDU FDWpJRULH HW HQILQ DX EHVRLQ OH FRQFHSWHXU SRXUUD FRQVXOWHU SOXV 6RXOLJQRQV TXH O¶DSSURFKH ©DVFHQGDQWHª GH OD SKDVH  R SUpFLVpPHQW O¶HQVHPEOH GHV ULVTXHV LQIpUpV UHODWLYHPHQW DX[ VRQWH[SORLWpHVOHVFRQQDLVVDQFHVIDFWXHOOHVVSpFLILTXHVSDVVpHV SRXUpWDEOLUOHVULVTXHVFRQVWLWXWLIVGX35$2FRXUDQWHVWWRXWj H[SpULHQFHVSDVVpHVFRUUHVSRQGDQWHV. REx. IDLW FRPSOpPHQWDLUH GH O¶DSSURFKH ©GHVFHQGDQWHª GH OD.

(150) 0pFDQLVPHGHUHFKHUFKHSDUVLPLODULWp /¶H[SORLWDWLRQ GHV LQIRUPDWLRQV SRXYDQW rWUH H[WUDLWHV GHV 35$2 V

(151)  SDVVpV pWHQGX DX F\FOH GH GpYHORSSHPHQW D\DQW VXLYL GDQV OH FDV GH SURMHWV DFFHSWpV

(152)  SHUPHW GH UHQIRUFHU OH PRGqOHGX35$2FRXUDQW. SURFHVVXV GH WUDQVSRVLWLRQ DX[ SKDVHV GX 35$2 GHV ULVTXHV SRWHQWLHOVLGHQWLILpVVXUOHVSKDVHVGXF\FOHGHGpYHORSSHPHQW IXWXUOHIRUPDOLVPHGHUHVWLWXWLRQGXPRGqOHULVTXHV35$2HQ DGpTXDWLRQ DYHF OHV GLIIpUHQWV PpFDQLVPHV G¶DFTXLVLWLRQ WUDLWHPHQWH[SORLWDWLRQGXSURFHVVXV5([O¶LQVWDQFLDWLRQGHOD PpWKRGRORJLH SURSRVpH GDQV XQ V\VWqPH LQWHUDFWLI G¶DLGH j OD &HWWH UHPRQWpH G¶LQIRUPDWLRQ QpFHVVLWH GH WURXYHU OHV GpFLVLRQ 6,$'

(153) HWVRQDSSOLFDWLRQjGHVFDVG¶pWXGH H[SpULHQFHV SDVVpHV VXIILVDPPHQW VLJQLILFDWLYHV SDU UDSSRUW j XQ QRXYHO DSSHO G¶RIIUH F¶HVW j GLUH VHORQ OD SUR[LPLWp HQWUH  5()(5(1&(6 OHV FRQWH[WHV FRQVLGpUpV OHV FOLHQWV OHV REMHWV GHV 35$2« 3RXU FHOD QRXV DOORQV XWLOLVHU GHV PpFDQLVPHV GH UHFKHUFKH $OTXLHU $0 &DJQR ( &DURQ ) /HRSRXORV 9 5LGDR 0$ 

(154)  $QDO\VLV RI H[WHUQDO DQG LQWHUQDO ULVNV LQ SDUVLPLODULWpXWLOLVpVHQ5DLVRQQHPHQWj3DUWLUGH&DV 5j3&

(155)  SURMHFW HDUO\ SKDVH 3URFHHGLQJ RI 30, 5HVHDUFK /HPRGqOHGHULVTXH35$2SURSRVpFRUUHVSRQGjXQHQVHPEOH &RQIHUHQFHSS G¶DWWULEXWV FODVVpV VHORQ GLIIpUHQWHV FDWpJRULHV &HWWH %HQDEHQ $ 

(156)  0pWKRGRORJLH G LGHQWLILFDWLRQ HW IRUPDOLVDWLRQ HVW DVVLPLODEOH DX[ DSSURFKHV FODVVLTXHV G pYDOXDWLRQ GH OD V€UHWp GH IRQFWLRQQHPHQW HQ SKDVH GH ©DWWULEXWVYDOHXUV FRPSRVLWHVª XWLOLVpH HQ 5j3& XQ DWWULEXW UpSRQVH j DSSHO G RIIUH 7KqVH GH GRFWRUDW ,QVWLWXW SHXW FRQWHQLU G¶DXWUHV DWWULEXWV

(157)  /HV PpWKRGHV GH VLPLODULWp 1DWLRQDO3RO\WHFKQLTXHGH7RXORXVH )UDQFH

(158)  XWLOLVpHV VRQW EDVpHV VXU OH SULQFLSH ORFDO JOREDO >%XUNKDUG HW %HUWLQ $ 

(159)  ,QWpJUDWLRQ G XQ V\VWqPH GH 5HWRXU 5LFKWHU @ /RUV G¶XQH FRPSDUDLVRQ GH GHX[ YHFWHXUV G ([SpULHQFHV j XQ 3/0 7KqVH GH GRFWRUDW ,QVWLWXW G¶DWWULEXWV YDOXpV GHV PHVXUHV FODVVLTXHV GH VLPLODULWp HQWUH 1DWLRQDO3RO\WHFKQLTXHGH7RXORXVH )UDQFH

(160)  GRPDLQHG¶DWWULEXWVVLPSOHV VLPLODULWpORFDOH

(161) HWGHVIRQFWLRQV %RWHUR -' %pOHU & 1R\HV ' 

(162)  5LVN DQDO\VLV LQ G¶DJUpJDWLRQ SHUPHWWHQW GH FRPELQHU FHV GLIIpUHQWHV PHVXUHV SURMHFW HDUO\ SKDVH WDNLQJ LQWR DFFRXQW WKH SURGXFW SRXU GRQQHU XQ VFRUH JOREDO VLPLODULWp JOREDOH

(163)  1RWRQV OLIHF\FOH 7RZDUGV D JHQHULF ULVN W\SRORJ\ IRU ELGGLQJ QpDQPRLQV TX¶XQH DSSOLFDWLRQ GLUHFWH GH FHV PHVXUHV SURFHVV ,)$& &RQIHUHQFH RQ 0DQXIDFWXULQJ 0RGHOOLQJ FODVVLTXHV VHUD GLIILFLOHPHQW UpDOLVDEOH HQ SDUWLFXOLHU SRXU OH 0DQDJHPHQW DQG &RQWURO 0,0 

(164)  6DLQW 3HWHUVEXUJ ©5([ *OREDOª (Q HIIHW OH F\FOH GH GpYHORSSHPHQW IXWXU 5XVVLD (QFRXUVGHVRXPLVVLRQ

(165)  DVVRFLp DX 35$2 pWXGLp HVW ©K\SRWKpWLTXHª DX PRPHQW GH %RWHUR -' %pOHU & 1R\HV ' *HQHVWH / 

(166)  O¶pWXGH FH TXL LPSOLTXH XQ IRUW QLYHDX G¶LQFHUWLWXGH HW ,QWHJUDWLRQ RI H[SHULHQFH IHHGEDFN LQWR WKH SURGXFW G¶LQFRPSOpWXGHGDQVOHVYDOHXUVG¶DWWULEXWVTXLVHUYLURQWjIDLUH OLIHF\FOH $Q DSSURDFK WR EHVW UHVSRQG WR WKH ELGGLQJ OD UHFKHUFKH ,O IDXGUD GRQF DGDSWHU RX WURXYHU GDQV OD SURFHVV,QIRUPDWLRQ&RQWURO3UREOHPVLQ0DQXIDFWXULQJ OLWWpUDWXUH GHV PHVXUHV ORFDOHJOREDOH TXL LQWqJUHQW FHWWH YROXPHSS GLPHQVLRQG¶LQFHUWLWXGHpSLVWpPLTXH %XUNKDUG +' 5LFKWHU 00 

(167)  2Q WKH QRWLRQ RI VLPLODULW\ LQ FDVH EDVHG UHDVRQLQJ DQG IX]]\ WKHRU\ 6RIW ,QWpJUDWLRQGHVSULPLWLYHVGHWUDLWHPHQWVGHULVTXH FRPSXWLQJ LQ FDVH EDVHG UHDVRQLQJ 6SULQJHU9HUODJ /RUVTXHOHVULVTXHVSRWHQWLHOVVRQWLGHQWLILpVHWYDOLGpVLOIDXW /RQGRQ SURSRVHU DX[ XWLOLVDWHXUV GHV IRQFWLRQV GH WUDLWHPHQWV GHV &KDODO5*KRPDUL$5 

(168) $Q$SSURDFKIRUD%LGGLQJ ULVTXHV HQ UDSSRUW DYHF OHV WHFKQLTXHV FODVVLTXHV TXH O¶RQ 3URFHVV .QRZOHGJH &DSLWDOL]DWLRQ 3URFHHGLQJV RI ZRUOG UHWURXYH HQ JHVWLRQ GHV ULVTXHV 3DU H[HPSOH LO IDXGUD WUDLWHU DFDGHP\RIVFLHQFH(QJLQHHULQJDQG WHFKQRORJ\YROXPH FKDFXQ GHV ULVTXHV HW FRQVLJQHU FHV WUDLWHPHQWV GDQV OD ,661 FRPSRVDQWH 6L 5

(169)  GH OD QRXYHOOH H[SpULHQFH HQ FRXUV GH 'HVURFKHV$0DUOH)5DLPRQGR(9DOOpH) 

(170) /H FDSLWDOLVDWLRQ FRUUHVSRQGDQWDXQRXYHDX35$2

(171) /¶pYDOXDWLRQ PDQDJHPHQW GHV ULVTXHV GHV HQWUHSULVHV HW GH JHVWLRQ GH GH FHWWH VROXWLRQ VHUD HOOH FRQVLJQpH D SRVWHULRUL GDQV OD SURMHW+HUPHV6FLHQFH3XEOLFDWLRQV3DULV FRPSRVDQWH5L/HVGLIIpUHQWHVSULPLWLYHVTX¶LOIDXWGpYHORSSHU 'HVURFKHV $ %DXGULQ ' 'DGRXQ 0 

(172)  / DQDO\VH VHURQW EDVpHV VXU OHV WHFKQLTXHV G¶pYLWHPHQW GH WROpUDQFH GH SUpOLPLQDLUH GHV ULVTXHV +HUPHV 6FLHQFH 3XEOLFDWLRQV WUDQVIHUW« 8QH IRLV SRVLWLRQQpHV LO IDXGUD LQIpUHU XQH 3DULV QRXYHOOH PHVXUH GX ULVTXH DPRLQGULH VHORQ GHV UqJOHV TX¶LO )'; 

(173) 3URMHFWPDQDJHPHQW5LVNPDQDJHPHQW IDXGUDGpILQLU 0DQDJHPHQWRIWKHULVNVRIDSURMHFW )'; 

(174) 3URMHFWPDQDJHPHQW5HFRPPHQGDWLRQV  &21&/86,21 IRUWKHPDQDJHPHQWRIDSURMHFW 1RXV DYRQV SUpVHQWp GDQV FHWWH FRPPXQLFDWLRQ XQH *RRGH + 0DFKRO 5( 

(175)  6\VWHP (QJLQHHULQJ $Q LQWURGXFWLRQ WR WKH GHVLJQ RI ODUJHVFDOH V\VWHPV PRGpOLVDWLRQGHVULVTXHV35$21RXVDYRQVLQVFULWFHPRGqOH 0F*UDZ+LOO1HZ<RUN GDQV XQH GpPDUFKH GH PDvWULVH GHV ULVTXHV FRXSOpH j XQ SURFHVVXVGHUHWRXUG¶H[SpULHQFHDSSOLTXpDX[35$2 V

(176) SDVVpV *RXUF ' 

(177)  9HUV XQ PRGqOH JpQpUDO GX ULVTXH SRXU OH SLORWDJHHWODFRQGXLWHGHVDFWLYLWpVGHELHQVHWGHVHUYLFHV HW DX[ F\FOHV GH GpYHORSSHPHQW DVVRFLpV DILQ G¶DLGHU OHV 3URSRVLWLRQVSRXUXQH FRQGXLWHGHVSURMHWVHWXQH JHVWLRQ VRXVFULSWHXUVGHV$2GDQVODFRQVWUXFWLRQGHOHXUUpSRQVH GHV ULVTXHV LQWpJUpHV 0pPRLUH SRXU O +DELOLWDWLRQ j $XGHOjGHODPpWKRGRORJLHJpQpUDOHGDQVODTXHOOHV¶LQVFULWFH 'LULJHU OD 5HFKHUFKH +'5

(178)  ,QVWLWXW 1DWLRQDO WUDYDLO GH PRGpOLVDWLRQ OHV UpVXOWDWV LPSRUWDQWV GH OD 3RO\WHFKQLTXHGH7RXORXVH )UDQFH

(179)  FRPPXQLFDWLRQVRQWGDQVODIRUPHPrPHGXPRGqOHGHULVTXHV *RXULYHDX 5 1R\HV ' 

(180)  5LVN PDQDJHPHQW 35$2 HW GDQV OHV SRWHQWLDOLWpV G¶H[SORLWDWLRQ DX[ GLIIpUHQWV GHSHQGDELOLW\ WRROV DQG FDVHEDVHG UHDVRQLQJ LQWHJUDWLRQ QLYHDX[GHFHWWHPpWKRGRORJLH XVLQJ WKH REMHFW IRUPDOLVP &RPSXWHUV LQ LQGXVWU\ YROXPHSS &HV WUDYDX[ VRQW HQ FRXUV HW SOXVLHXUV DFWLRQV G¶DPpOLRUDWLRQ VRQW PHQpHV SDUDOOqOHPHQW VXU OHV DPpQDJHPHQWV TXH QRXV 1JX\HQ7+ 

(181) &RQWULEXWLRQjODSODQLILFDWLRQGHSURMHW 3URSRVLWLRQ G XQ PRGqOH G¶pYDOXDWLRQ GHV VFHQDULRV GH DYRQV GpFULWV GDQV OH † (OOHV FRQFHUQHQW QRWDPPHQW OH.

(182) ULVTXHSURMHW 7KqVH GH GRFWRUDW ,QVWLWXW 1DWLRQDO 3RO\WHFKQLTXHGH7RXORXVH )UDQFH

(183)  5DNRWR + +HUPRVLOOR - 5XHW 0 

(184)  ,QWHJUDWLRQ RI H[SHULHQFHEDVHGGHFLVLRQVXSSRUWLQLQGXVWULDOSURFHVVHV ,((( ,QWHUQDWLRQDO &RQIHUHQFH RQ 6\VWHPV 0DQ DQG &\EHUQHWLFVYROXPHSS 5HQDXG-%RQMRXU(&KHEHO0RUHOOR%)XFKV%0DWWD 1 

(185)  5HWRXU HW FDSLWDOLVDWLRQ G H[SpULHQFH RXWLOV HW GpPDUFKHV$)125pGLWLRQV 6LHQRX $ 

(186)  $ 0HWKRG IRU ,QWHJUDWHG 0DQDJHPHQW RI 3URFHVVULVN3URFHHGLQJVRI*5&,6YROXPHSS  7XUQHU - 

(187)  7RZDUGV D WKHRU\ RI SURMHFW PDQDJHPHQW 7KH QDWXUH RI WKH SURMHFW JRYHUQDQFH DQG SURMHFW PDQDJHPHQW ,QWHUQDWLRQDO -RXUQDO RI 3URMHFW 0DQDJHPHQWYROXPHSS. . . .

(188)

Références

Documents relatifs