l' d now like to tum to Section A of the online information, Creating a quit plan, which you were asked to read in its entirety.
4. Did you read the entire section, inc1uding an the subsections? If not, why not? What parts did you read? NOTE: COMPLETION OF THIS ACTIVITY SHOULD BE NOTED IN THE TRACKlNG FORM. THE QUESTION IS TO CONFIRM THAT PARTICIPANT READ ENTIRE SECTION.
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5. *Overall, what's your impression ofthis section? Why do you say that?1 ,1 1
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6 .. *Was the information c1ear and easy to understand? Were there any sections or parts that were confusing or difficult to understand? If so, which ones?
Probe: -ask participants if they printed/made notes on any pages -get references to specifie pages/sections
-query any comments re c1arity noted in tracking form
Interview Guide 1
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Health Canada Smoking Cessation Study
7. Was the information easy to foIlow? That is, do the various sub-sections link together in a logical, coherent way? If not, why not? How could this be improved?
8. *What information was particularly useful or relevant to you? Why?
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Probe: -query comments re value/usefulness noted in tracking form
9. *How much of the information in this section was new information to you or provided ideas that you would not have not thought of doing? PROBE FOR SPECIFICS
10. *Is the information in this section comprehensive? Does
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provide enough information about how to create/maintain a quit plan? If not, what is missing?Probe: -issues/challenges that are neglected
QUICK REVIEW OF SUE-SECTIONS (TIME PERMITTING):
Il. Were the following sub-sections useful to you ... ? If so, why? If not, why not?
(mscuss EACH ONE IN TURN)
• Make the short-term rewards of quitting worthwhile
• Keep a record
• Create a difficulty ladder (includes confidence questionnaire)
• Create smoke- free strategies
• Write down your plan
• Plan to prevent relapse
• Common reasons why quit plans don't work
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12. *How could this section be improved to make it more useful or effective for you to enable you to create/maintain a quit plan? Anything else?
Review of Worksheets for 'Creating a Quit Plan'
ENSURE THAT YOU HAVE: 1) COPIES OF PARTICIPANT'S WORKSHEETS; 2) PAPER COPIES OF WORKSHEETS IN ORDER TO RECORD ANYTHING P ARTICIP ANT DRA WS ATTENTION TO.
l' d now like to ask you about the worksheets associated with the Creating a quit plan section.
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13. *What is your overall impression of the worksheets associated with this section? Why do you say this? In general, did you find them useful? Why/why not?
Probe: -overall value/usefulness of worksheets/ exercises
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14. Are the worksheets well integrated with the information provided in this section (i.e.
do they complement each other)? If not, why not?
Interview Guide 2
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Health Canada Smoking Cessation Study
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15. In what order did you complete the worksheets? Is there a reason why you completed the worksheets in the order that you did? NOTE: IF THE ORDER OF COMPLETION IS CLEAR FROM THE TRACKING FORM, SIMPLY ASK ABOUT THE RATIONALE BEHIND THIS ORDER (E.G. DID EASIEST ONES FIRST, ETC.)
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Let's discuss the specifie worksheets you completed in this section starting with ...
DISCUSS EACH WORKSHEET IN TURN. FOR EACH, ASK THE FOLLOWING QUESTIONS.
REFER TO COMMENTS ON TRACKING FORM WHENEVER APPROPRIATE. WORJ(SHEETS:
• Confidence Questionnaire (to Create Your Difficulty Ladder)
• Daily Record (to be completed by former smokers only)
• Tracking Form (to be completed by CUITent smokers only)
• Rewards List
• Graph
• Motivation
• Associations
16. *What's your overall impression ofthis worksheet? Why do you say that?
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17. *Did you c1early understand the purpose of this worksheet and what you were being asked to do? Was anything confusing or difficult to understand? If so, what?
Probe: -ask about c1arity of instructions wherever this applies
-probe any problems identified through a review of the worksheet 18. *How difficult was it to complete this worksheet? Why?
Probe: -query difficulties/problems encountered (both related to form or level of effort required)
19. *Do you have any suggestions for improving this worksheet? If so, what?
20. *How useful/relevant is this worksheet in terms of helping you develop strategies for quitting smoking/staying smoke-free? Why do you say this?
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Review of Additional Information Sections
ENSURE THAT YOU HAVE A PAPER COPY OF ALL ADDITIONAL SECTIONS IN ORDER TO NOTE ANYTHING THE P ARTICIP ANT DRA WS ATTENTION TO.
l' d now like to tum to the other two information sections you w~re asked to read.
21. Which additional sections did you read? THIS SHOULD BE NOTED IN THE TRACKING FORM BUT SHOULD BE CONFIRMED.
22. Why did you choose to read these two sections?
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Interview Guide 31
Health Canada Smoking Cessation Study1
FOR EACH SECTION, ASK:1
23. *Overall, what's your impression ofthis section? Why do you say that?1
24. *Was the information clear and easy to understand? Were there any sections or parts that were confusing or difficult to understand? If so, which ones?
Probe: -ask participants if they printedlmade notes on any pages -get references to specifie pages/sections
-query any comments re clarity noted in tracking form
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25. *What information was particularly useful or relevant to you? Why?
Probe: -query comments re value/usefulness noted in tracking form
26. *How much of the information in this section was new information to you or provided ideas that you would not have not thought of doing? PROBE FOR SPECIFICS
27. *Is the information in this section comprehensive? Does it provide enough information about how to create/maintain a quit plan? If not, what is missing?
Probe: -issues/challenges that are neglected
28. *How could this section be improved to make it more useful or effective for you to enable you to create/maintain a quit plan? Anything else?
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Review of Additional Worksheet(s)
ENSURE THAT YOU HAVE: 1) COPIES OF PARTICIPANT'S WORKSHEET(S); 2) PAPER COPIES OF WORKSHEET(S) TO RECORD ANYTHING PARTICIPANT DRAWS ATTENTION TO.
PLURALIZE EVERYTHING IF PARTICIPANT DID MORE THAN 1 WORKSHEET AND ASK ABOUT ALL.
In addition to the worksheets associated with the 'Creating a quit plan' section, you chose to complete the worksheet(s) entitled ('Problem Solving'/ 'What would you buy?'/
'Dealing with Lack of Support')
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29. Why did you choose this worksheet?30. *Overall, what's your impression ofthis worksheet? Why do you say that?
31. *Did you clearly understand the purpose of this worksheet and what you were being asked to do? Was anything confusing or difficult to understand? If so, what?
Probe: -ask about clarity of instructions if this applies
-probe any problems identified through a review of the worksheet
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Interview Guide 41
Health Canada Smoking Cessation Study32. *How difficult was it to complete this worksheet? Why?
Probe: -query difficulties/problems encountered (both related to form or level of effort required)
33. *Do you have any suggestions for improving this worksheet? If so, what?
34. *How useful/relevant is the worksheet in terms of helping you develop strategies for quitting smoking/staying smoke-free? Why do you say this?
Related Issues
Finally, l'd like to ask you a few questions of a more genera1 nature.
35. Did you have any technical problems accessing this information online or downloading/printing the worksheets that we haven't ta1ked about? If so, what prob1ems?
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36. Did you ever get lost trying to navigate through the information and tools to find what you needed? If so, please explain.
37. How would you normally use this website ifyou weren't required to do it in a 3-week period as part of this research? That is, how would you use the website if you came to the site on your own?
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38. To what extent does this website help you understand what yOuf persona1 obstacles to quitting are?
39. *Overall, how effective do you think these tools and information are in terms of helping you quit smoking and remain quit? Why do you say that? How could they be improved to make them more effective? Anything else?
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40. * Are there any other challenges or issues faced by CUITent or former smokers that are not addressed by this set of too1s and information? If so, which ones? How cou1d they best be addressed?
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41. *Do you think you will you return to this website in the future and use it again?
Why/why not?
42. *Would you recommend this website to others? Why/why not?
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43. Is having this set oftools and information available online an effective way for you to access it, or is there another way that you would prefer to receive this information? If so, what would you prefer?
Interview Guide 5
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Health Canada Smoking Cessation Study
ASK SMOKERS:
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44. As part of this exercise, did you try to quit smoking? If so, were you successful?Why/why not? If not, why not?
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45. When you do try to quit smoking, do you think this information and tools will help you? Why/why not?1
ASK FORMER SMOKERS:1
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46. Do you think this online information and worksheets will help you to keep smoke- free? Why/why not?
Conclusion
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47. Do you have any final comments or ideas you'd like to offer before we conclude the interview?
THANK YOU VERY MUCH FOR YOUR TIME AND THOUGHTFUL FEEDBACK. IT IS VERY MUCH APPRECIATED.
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CONFIRM MAll.ING ADDRESS FOR SENDING CHEOUE. REMIND PARTICIPANTS THAT THERE MAY BE A SHORT FOLLOW-UP INTERVIEW IN APPROXIMATELY 6 MONTHS.