LES CAHIERS DU NUMÉRIQUE SUMMARY VOLUME 14 – No 1/2018

(1)

LES CAHIERS DU NUMÉRIQUE SUMMARY

VOLUME 14 – No 1/2018

7 CONTRIBUTORS

9

Evolution of knowledge management and competitive intelligence systems. From a review of the English scientific literature to the presentation of French-points of view

STÉPHANE GORIA

The approaches of competitive intelligence and knowledge management emerged and were gradually formalized during the 1990s. They have given rise to various implementations, notably in the form of dedicated systems combining the two approaches or a few elements of one. From this time and more since the mid-2000s these systems have evolved considerably, at least from a technological point of view. We think very quickly of the importance taken by network and social media or big data in the strategy of companies. Research from the 1990s and early 2000s was already devoted to analyzing ways of understanding, designing, deploying, using or combining these systems. But, we don’t know very much about their evolution, even in terms of research thematics. This is why, we present here a study of the variations of vocabulary in the titles of the scientific papers writed in english which can be attached to competitive intelligence or knowledge management systems. This will then allow us to better consider the other papers oin this issue which each target certain aspects of the evolution of one or the other of these systems.

25

Positioning and vision of the Francophone community about the evolution and the incremental aspect of KM

MAHER SLOUMA

The purpose of this article is to study the evolutionary and incremental aspect of a Knowledge Management approach in organizations using a plural methodology. The first step is to identify the communities and actors of Knowledge Management on the Web via a netnographic study. The results will be used as a basis for a quantitative study by online questionnaire. Finally, a qualitative study on semi-open questions will benefit from the results of the two previous studies.

Cet article des Editions Lavoisier est disponible en acces libre et gratuit sur lcn.revuesonline.com

(2)

168 Les cahiers du numérique – n° 1/2018

63

Big data and knowledge management: establishing a conceptual foundation

SCOTT ERICKSON,HÉLÈNE ROTHBERG

This paper attempts to answer two questions that can be formulated in this way: what do we make of current trends related to big data, business intelligence, business analytics, cloud computing, and related topics?

Organizations are finding value in basic data and information as well. How does this trend s quare with the way we conceptualize intellectual capital and value it? Since, organizations are finding value in basic data and information as well. How does this trend square with the way we conceptualize intellectual capital and value it? To answer them, we will work through the accepted literature concerning knowledge management (KM) and intellectual capital (IC) to develop a view of big data in organizations. By clarifying some fundamental elements of big data as an asset to access additional and valuable knowledge (valuable asset closely related to knowledge), we develop our analysis based on the use of metrics from the CI and of KM tools.

83

Smart machines and digital economy.

Case study of an artificial agent in the field of market relational work

JEAN-SÉBASTIEN VAYRE

Artificial intelligence and machine learning are at the heart of the big data movement we know today. They cause a lot of enthusiasm from managers of the company. By automating some of the inferential work traditionally associated with management activities, artificial agents are innovations made in the field of economic intelligence. To better understand the forms of these innovations, we propose to study how machines can learn and decide. To do this, we will examine the case of an artificial agent applied to customer relationship management and mobilized by more than fifty e-tailers.

111

Leaders’ professional networks: new one management tool of the knowledge

AUDREY DE CEGLIE,NADIA HASSANI

This article presents the way women’s professional social networks leaders can be analyzed as socio-technical systems builders(manufacturers) of knowledge and collective intelligence. The network media will be observed as an artefactuel system, where the mediations and the social interactions produce shared knowledge. Through an analysis of the homepages of sites and pages Facebook, we show that genrées strategies develop.

129

The design of a decision support system and the weight of informal economy in collecting information

FLEUR NADINE NDJOCK

The main objective of competitive intelligence is reduction of uncertainty part in the decision-making by means of a synthetic representation of the

(3)

Summary 169

said information. But while the outcome of tool is assessed against the objective to be achieved (user decision-making), the appropriateness of process of collecting information in the design process tool is rarely appreciated because complex. In many cases, information used to design an information system is already internal or external to official databases and databases (international and ministerial bodies, working documents, national statistics, etc.) However, we believe that in an environment such as cameroonian educational system where informal sector is important, limiting only the macro data of the various official sources would reduce performance of the tool. We propose, from a territorial intelligence perspective, to take into account micro data at very local level (villages, neighborhoods ...) so that information system reflects as much as possible the reality of its environment.

145

Web 2.0 and information sharing : study in a multinational video game company (Ubisoft)

JOANNE DU HOMMET,MADJID IHADJANE,LUC GRIVEL

Video game companies are at the crossroads of creative and technological paths. Key elements of the “emerging category of creative industries”

(Cohendet & Simon, 2007), they face many organizational challenges and knowledge management is a corporate imperative. There is a balance to be struck between having to carry out large-scale projects in a timely manner and the need to encourage collaboration between its teams to facilitate innovation.

This article attempts to answer the following questions: How do video games employees access the information they need on a daily basis? How do Web 2.0 tools position themselves among all the existing sources in the company? Based on an empirical study conducted in one of the largest video game studios in the world, we show that web 2.0 digital tools are at the heart of employee practices. We interviewed twenty-nine actors based on the methodology and the theoretical framework of Diane Sonnewald called informational horizon. Our results show the diversity and importance of tools used for access to information. The Web 2.0 tools adapted in the company place the user at the heart of innovation and now appear as tools of an institutional vision in favor of information sharing.

167 Summary/Abstracts

(4)

B

ON DE COMMANDE D

’

ABONNEMENT

2018

2018 S

UBSCRIPTION FORM

Renvoyer à /

Return to

: Lavoisier SAS, Abonnements Revues 14, rue de Provigny – 94236 Cachan cedex – France

tel : (33) 01-47-40-67-00 – Fax : (33) 01-47-40-67-02 – abonne.lcn@lavoisier.fr

R

EVUE

LES CAHIERS DU NUMÉRIQUE

LCN–VOLUME 14/2018 4 N°/AN(4 issues/year)

Tarif d’abonnement TTC FRANCE HT ÉTRANGER (*)

Version imprimée

incluant la version on line 255 € 305 €

Version on line + archives 232 € 232 €

CONDITIONS D’ABONNEMENT /CONDITIONS OF SUBSCRIPTION

Les abonnements sont enregistrés à réception de leur règlement et sont acceptés pour l’année civile uniquement. / Subscriptions are entered upon receipt of payment and are accepted for a calendar year only.

(*) Pour les tarifs TTC étranger, merci de nous contacter / Other countries rates are available on our web site: http://www.revuesonline.com or on request (revues.abo@lavoisier.fr)

Nom / Name . . . Organisation / Organization . . . Adresse / Address . . . . . . Code postal – Ville / ZIP – City . . . Pays / State . . .



Règlement par chèque joint à l’ordre de Lavoisier /Cheque enclosed payable to Lavoisier



Règlement par carte VISA /Payment by VISA card

N°carte / Card No

               

Date d’expiration / Expiry Date

3 derniers chiffres du cryptogramme au dos de votre carte

  

The last 3 digits of the cryptogram on the reverse of your card Date et signature / Date and signature