• Aucun résultat trouvé

Bargaining and the distribution of returns in the purchase of technology by developing countries

N/A
N/A
Protected

Academic year: 2022

Partager "Bargaining and the distribution of returns in the purchase of technology by developing countries"

Copied!
10
0
0

Texte intégral

(1)

BJ'RGJ~D'ING AND TI-L.:; DISTRIBUTION OF RErrururs IN THE PURCH/SE Qli' T::::CHNOLOGY BY. DEVELOPING COUN'I'EIJI;S

IDEP/REPRODUCTION/283 Page 1.

The intellectual tr~dition of most modern econondsts (et le= st in the "vJestern" >vorld)- is such' that they explici tly or iii!plici t ly associate the allocation of resources and (J_istribution of returns 1r~ith

the merket mechtnism and a. priee system. Aside of issues thet erise 1-1i th respect to the ùegree of "puri ty" and "perfection" of the :r.arkot- price syst em (a su"bject that has long been discm;sed) ecc:conjsts who e.ccept i t iu1plici tly assume 7 emong other thines thc:t (a) goods, services and factors of production ere "individüally owned'.' (by p.;rsons or firtnc) and (b) the parties prrticip<-tinG in an exchenge are able to esscss the

va lues of the economie uni ts tra.ns.s.cted. The marke-t 1o1i thin which tech- nology is being commercialized violates bath assumption rc:::la:ted to the priee system, 2s it is tr2.ditionall;y defined. Consequently, toch- nology cornnJercialization can best be ù.escribed through ether mecha- nism:;;, and one that a::Jpee,rs most appropria te is thE t of b rt;oining. Po licy mE:kers, therefore, 1-rho concentrate on the "priee mech2nism"

(fis teught to us iJy trr·ditionel economie theory) in arder t o meximize tbeir country's interests ~rhen teclmology is being purchaoed ëre mis-

orienting themselves con~)letely.

The reasons arc th.e following. 'rechnology, be in,:; " fo:'l.', or infor- mation, is "non-exhamtible". Its use contrasts Hith t1_e u::>')·.,,~ fo, consum:ption) of an item which is "incU vülually 01rmedil 1 in Fhi·vh cL ;.;;v

the ov<ülabili ty to ethers (or to the sA me persan in the future) is a.t le;:·st partially reduceù. through 'liorear and tear. 'rechnology, the 1,

is by nature "jointly" and hot "indivicluelly" 01•med. The usé ,~·c of information by a persan or firm does not in itself reduce its present or future availability. Inforr,1etion is "non-exhaustit h;11i the priee

rncchanis~;1 thé•t could satisfy 'the efficient transfer to "inJ_ivi<ll.'.ally"

owned goods is inappropriat u in this case.

3E C.V. Vaitsos works in Lima, on t echnical essistance contrc:ct to the ftndePn Pact Group.

(2)

IDEP/REPRODUCTION/283 Page 2.

The marginal cost of using or selling e.n already developod t och- nology is zero for tho owner of that t echnology. Tr,fhero ca'3es of adap- tation er ise the Ol•rner incurs ccrtein co:::::ts which can be est ill;a:ted ~:nd.

usually do not exceed a figure in the t ons of thousends of dollrrs. 1 In scverel industries the sellers of t echnology to developing countrios have thcmsclves copied such technology from the ori0inators VJho in- currod tho R. & .J. expanses. (A syst emc:tic study undsrtalœn in tho pc:trochomicals industry indicated that during the period é'fter original devclopment whcn technology sc:~les to dcveloping countries Nere r.1ost likely to occur th;:; ori,;inal proùucors of a product or proconc é'ccountod only for

1%

of the t otal liconsing. The rem~üüne 99f~ was divided

betv.rccn 11folloJ;,rers11 of commcrci.? l producers (

52;6)

and engineering firms

( 4 77b)).

2 On the other he nd, from the point of vicw of tho purchcsor the marginal cost ol dcveloping en alternat ive technology Nith his ov.m te chnical capaci ty ui.::;-ht éJn1ount to millions of dollars. Or lle rnight be

unable to develop i t 7 or at least think so 7 in which CE· SC his rel;:;t ivo marginal cost is infinite. Given market availabil it ios 7 tho priee botwecn zoro or t ans of thousrnds of dollErs , ~nd ~dllions of dollErs or infi- nite is Y in turn 7 detcrmuwù sol cly on tho i-Jasis a crude rclr>,t iv8 tar-

gaining pov.ror. There is no priee which a priori c2n be cl2-irnod t o be moro or loss appropriate within the two limits specified.

---~~---1

For en an:: lysis of illé"rgim 1 ve:rsus full cost consi:.._;:;r,c tions L1 the devclopment of nGliJ ns vJoll e.s the sc:lc of ç·lrc::r·dy dovolopcd tcchno-- logy th8t is purchesed by tho 11non-industri2l ü.cd." TrJorld soe C.V. V ai tsos: "Tre.nsfer of Resources .-:nd Preservat ion of l.ionopoly Ront s", pa,per proscntod e_t the Th:bronik Conference of the Development tdvi- sory Service of Ec::rw·rd University, June 20-267 19707 pp. 18- 21.

2 R. St obeugh "Ut ilizing ·rcchnicêl tno1.v-hoH in a .:.:'orei:::,·n Invust mcnt and Liconsing Progrm:111 7 pé·por clolivorod to t ho Né!.t ional I.ïoet inc , Chomicé'l r.ï:-rketing Hcsoé:rch !S80Ciat ion,

19707 P· 5·

(3)

IDEP/REPRODUCTION/283 Page 3.-

A furthor considere: tion erises ns to whGther inforntE·tion, technology or id8as aro 11oHncd", to str:·rt with, in accord2nce with the traditional definit ion of property. ·Ide as CE:n ccrte.inly be captive ci ther lc,~ally

(i~o. pdent privilegGs) or tcchnically (i.e. in case they arc kept secret, or when e. potentiel user docs not have the knouledge to 2.bsorb

· snd. u::;e certE.in iriformetion). But oan they be "owned"? It haa baan argued that " •• 0 0 property in idee.s once published is_ an inso.luble con- tra.dictiono... (He tvho ergues that his idcë,s hEwe been stolon) •• o o corn- plains that something h2s beon stolen which he still possesses, end he N<nts back something which 1 if ,si ven to hiw a thousend times, 1vould add nothing to his possession". 1

Furthormor01 how can "ownership" be claimed in inventions or idcas v;hen eny adv<'ncement in thought is e result of depehdence on end further elaborations of previous inventions or ideas?2 The distinction botwcen "o~ornership" ~nd "ceptivity" leads us to the follovJing consideration. In part of the market of technology commercia- lization an external mcche.nism is intcrposed so [lS to cr<.::ete, artifi- cially,

a

scarcity Nhich in turn rcsults in a priee system. Such inter- position is acl-iieved through patents. "Clearly the pa,tent system is our attempt to include th-3 production of inventions in the same framework of pricing <::s the prodUction G.f other things, r·nd to do this by creeting scerci ty - by linti ting the use of the invention. • • • So far as invcnt ions are concerned 2 priee i:::; put on them not boceuse they aro scarcc but in arder to ITk..,kc thom sc.: rcc to those who want · to use them". 3

1 Eormann Rent zsch, "Gcist i.;os Bigonthur.1" H.::,.ndlvortorbuch der Voll~swirts

chc:ft, Loip~ig 1866, p. 333.

2· "It is little short of <:bsurd.it;y to crll emy one of the inturreleted uni ts the invention 1 2nd i ts 'creator' tho invcntor. The ma.n tvho brought to <' cort<:ün str-·gu of fruition the efforts of myriad sucees- sors, c·nd whom thcreforc r.re cr 11 tho invontor, may have made a great contr ïbl:-Cion. But .se:on in i ts propcr sctting & perspoctivo, the con- t ribution is sor.icthi:.'l,;' lese; thr·n cataclysmic" Jl.lfrcd E. K&hn "l''unda-

!llc.ntal Dcf'icicncios of the: Amcricrn Pal;ont Lm·.r". Americ.:n Economie

Rcvie>-J, v. 30 (1940) p.

418. ' ·

3 :Cdi th

' r.

Ponrosc The Bconomics of th..; Intorné'.tional Patent System, The John Hopkins Press , 19511 p. 29.

' t

'

(4)

1

l

ID:CP/REPRODUCTION/283 Page 4•

'

l'he second assumption mé',do <:~bout the priee system e.s en efficient mo2ns of < llocE·ting rcsourcos irnplics thct "tho parties pcrticipe.ting in Pn oxchrmge éTC nblo to 2:3soss tho vcüuos of t.he economie units tre.n- so.ctod". llero <'oiSE~ in ths oxisting market of tochnology commorcialization not only differs from th2t of the priee system, but e.lso pleccs the pur- chaser in .c- structural position of br sic woalmoss. In thé form1:lé.1tion

o~ ';tc c:cE;·nd for tochnolo-;y, or for inform<tion in general, the pros- pective buycr neods information nbout tho propertios1 potontial r0sults,

!:lt~rnativc offcrs1 etc. of tho item ho intonds to purchaso. In this l'8Spcct tb3 t ;;chnology n:nrlœt ÜJ no different from <'11 othcr markets.

Y0t quito afton, the i tom i tsolf that one nocds to purchase (i.e. tcch-

no:og,y) in at tho snmo timo the inlormation thn.t is needed in order to make a ratiorc::-1 decision to buy i to ''Jhat is neoded is know1edgc ab?ut lmo\v- lcdgc, \·Jhich could 0ffcctivcly be ono and tho samo thing. As a result the <:>ssumocl rolcs of c:n offici::mt market mochanisr.1 bren.k down, at 1or>.st on tho p2,rt of tho buycr. In cvaluatiJ;lg contracts of technology purchase by dovcloping countrics one is imncdi~tely struck by the; total vo.gueness by which technical assistance is being acquirod contractunlly. The licen- sor is quito gcnorally loft with complete frcodom to transfor whatover he decides whilc the purch sor h2.s cxplici t c:nd fixcd conditions wi th respect l,o pc:ymcnts, terms of oblig:"'tions, etc. The buyer, quito often, does not know what to ask.

The proportios of the m<~rket of technology trr>nsfer are thercfore, such that the mochcnism th2.t bost describes its functioning is the pro- cess of b< rgaining (<md not the tradi t ional1y defined market-priee sys- t em). Tho buycr is, moroov:.,r, plc cod in a position of structurr>l wePk- ncss in tho formulPtion of his domr.-nd for inform::::.tion. lc!e now h2vo to considor why dov-.:1oping countries confront, in <·ddition, othor problems which furthor diminish the ir rolc·tivo berg::· ining power :-nd honcc in- crorse tho cost of tcchnology nc4uisition. I shall be briofly trcating three general aspects.

(5)

,

~ IDEP/REPRO')UCTIJlJ/283

Pr>go 5·

I. The proce:Js of industrialization through fin<'l product import substitution of the "late-late corners" has boen such th<t dev~loping

countries basic<:.lly confine themselvos to tho transformation (2nd not properly the production) of products that have beon imported from cbroad. 1h thin this context technology purch:·so involvcs 1 to ~ grr·2t extent, know~how embodiod in intormediato products <nd crpitr>l goods. As a rosult purchases of tho latter arc tiod-in with tho purch~so of technology. A study undertc·ken in Colombin sho1rJOd the. t all the contracts of technology commorcialization that providod inform2.tion on :intor-

mediate product purchases, oxplicitly requirod tho purchaso of ouch products from tho seller of tcchnology. In nddi tion, ovcn if contré'.c- tual terms do not so spocify, tho know-how purchaso oftcn definus ·~ 30: ... -..

times qui te uniquely) tho origin of intormodirt o proclucts. .!s ,.., 2 ·L J·:;

tho mErkvt of such produc-l;s becomcs monopolistic (i.e. the licew=et- of Pfiz-.:;r, Co. has to buy tetracycline from Pfizor sinco th<.; lr~tt·~r

is tho only one that can export tho product to n country if it owns thG pntont that covors tho product. P_ lic"'nseo of Toyotn h2s to im- port compononts from the licensor since tho tochnology cmbodicd in the ch2sis .~nd é'.SsCinblying of Toyota cars requiros specifie Toyota compo- nonts). From rosor:.rch in Colombin ê-nd extr<'pol;··ting from 2. ;_;r·mplo thr t includod 25% of th- imports of 40Îo-50% of tho pharmacoutic:--1 indus- try, it ,.r;:s ostimrtod th~t tho country pc:..id for intormodü-·t c products in 1968 close toUS$ •••• 20,000,000 solcly duo to ,E!'ico diff'-'ronti~ls

above thosc avoilrblo in the "intornation2l" mark'-'t for the Sé'rnc pro- ducts. Priee different ir ls è·r---rc obscrved in ooch one of th~ f:kctors studiod which includod chcmicals, electronico and rubb\.)r products.

1 The following discussion is bascd on C.V. Vo.itsos, OE· cit.

pp. 10ff. The quotation is from p. 11.

(6)

IDEP/REPROJUCTION/283 P2.ge

6.

"Dofining é'S effective roturns to tho parant corporation tho sum of rc- portod profits of ho subsidiary 1 royalty payments :_,nd int.:rmcdi;:oto pro- duct ovorpricing, tho folloNing dat2. con be inforrod from our samplo of tho Colombinn phr-rmc.ceutical industryc Reportod J?!'O~constituted

3c4%· of effective rcturn_~_ .. E~?

. ...

:Z:"l~s 1~QÎ <~.nd •overpricin~' ~?.:61~"0 In viow of such ovorpricing tho b2.sis for casting tochnology é'.nd/or cr:.pi- tal (in Cé!.se of foreign direct invostmcnt) c<::nnot bo found in royalty pé!.ymcnts or in doclé:,rcd profit ropctriation, but h2s ta rcut on tho priees paid for intermediate products 2nd c:-·pi té!.l goodsc Tic-in .:--.rr:-·nge- monts rcsulting from contractual torms é'nd/or techniccl roquin::ments and/or ovmership tics 1 h~·vo propertios which make the market priee system a poor mcchanism to distributo benofits whilo protecting the interosts of doveloping countriosc

Ile ~~rkots whoro priees are sottlod through barg2ining1 likc tho lr·bor m<'rkot 1 have gener<'.lly devolopcd Gxplici t insti tutional mGtlwc1f:

t'nd rulos which nGgotiations arc settlodc Such mothods. onablc the. ).-~.r­

ticipating parties to protect thcir intorosts by tho propcr dGfinitiJn of the nogotiable elements 1 maximum positions of barg<.ining 1 idontifi- cation of areas whore the othor p2rty is most or lo2st likoly to "give- in" etc. Industrializocl countrios 1 both boc.:mso of tho sophisticc.tion and sizo of thoir c-Jmpé'nios 1 <::.nd bocauso of tho existence of specialized govornment cgc.ncies (cf c LITI 2.nd JETRO in Jc..pc.n) h."vo cmablod tho ir tochnolJgy buyors to nogotiato with considorablo knowl~dge 2.nd intelli- gence c Doveloping countries, hoT,>rovcr, in spi tc of boing highly depen- dent upon foreign tochnology, have not yot shown an a1f,raronoss of the cri ticr.l probloms involvodc

(7)

IDEP/REPRODUCTION/283 Page

7•

To start with a lnrge pert of foreign know-how is introduced

through the establishment of foreign ownod companics. Such subsidiariea lc..ck ovon a minimum nogotiating position since thoir interests are, presume bly, id.ont ified \vi th thoso of the ir parent corporatio:n and not 1.vi th thG host country. (For cxample, i t is not uncommon to cmcounter c.:-;sos v-rher0 P foreign wholly-owned subsidiary has ce>.pi talized in i ts books t echnol.:;gy th.::.t originded from tho pc•r ont corporation. As a result it could be

( <:. )

paying roy~Ùios, (b) roducing its té'x payments tbrough depreciation "chc.rgos" of intangible <'ssots, ( c) h<-'ving lov-rer

tax coefficients in countrics Nhcro tcxnblo profits aro r eb.tod to

"invcstod" co.pi tal r!nd ( d) clé'irning highcr cr:pi tDl repntriations in countrios vri th oxchrngo controls, c.ll for tho s2.mo know-hoN·· Clenrly a foreign ownod subsidiary docs not nood to capitalizc technology sincc 100f:O of its c2pit2l is r'lrcndy owncd by its pe.ront).

Institution[·l mochanisms nnd procedures to h2ndlc êdoquate brr- gaining of foreign tcchnology purchr~ses are lncking not only in cases of pr:rcnt-subsidi2ry situati~ns, or with respect to the propcr difini- t ion of implicit costs that rosult from intcrmc;diato product ovcrpricing (c..n item which is usurlly loft out of the negotiatine procoss). Proce- dures are also inadequat e for tho cvrluction of even tho cxplicit , ncgot iable c;lcmonts in tcchnology purchasc such as royalty payments.

They arc usually nogoti['tod on the b.~sis of sales, rnd not with respect t o the ir.:.como genera ting affects of tcclmology, such as profits for firms and domostic vo.luo-c..ddcd for countrios. Js r rosult of this mis-sp,;cificction of the; "ocon,::mic affects"

o f

n particulrr know-how purchaso one oncounters cases wlwrc r:;ynl ty pr.ymcnts, which cppe,:-r quito "rc;é'sonc:.blo" wi th respect to snlos, amount to "· mul ti plo of pro- fits or vc..luo nddod. (One rosult of th;; present system is thnt a country's payments on tochn8lJgy thnt originatcd from n.bro::-..d risc proportionatcly with its :t'ind product tnriffs).

(8)

IDEP/REPRODUCT'ION/283

Pc~gc 8o

'rho j_nacl-clqunoy of the present b.:.rgr:ining sYstem stems pnrtly from -:;_.,_c 1:-ck of any àdüquato spocii'icat ions of whct is rncnnt by technology j_rrqort:·ti:m. \rJhon ovnluating contracts in dovclopi!lg countrics one genorally oncountcrs tho tautological definition that tochnological purchasco :i mplics tho import['.,tion of know-hot,r. Tho issue arises cs to Khat, r·t lGm~t opor.ationally, is tho t ochnol'ogy t,hr,t a cm;mtry is importing for r~ givcn industry, or procoss or product. It is tcchnical c::.ssistanco 1-;hich is transmi tt cd through personnel, or a rr.anuc_l wi th production spccific2.tions, or a liconso of a pdent (which clcrriy is not t ochnology but tho legal permission to_ use t ochnology), or know- h0\'1' 2lroacly ombodied in intcrmedLate products cnd machincry, or fnctory Lyouts1 or what? Each of thosc diffuront typos of t echnology impor- t2..tirm. hcs different potontir·l cltornctive sources of supply nnd hence different :•ltornr.tivc priccsj expresses different types nnd degrees of depcndonco bctwoon toclmology supplier and rccoivor; has attachod to it different typos of obligations 2nd rights for tho contracting po.rties, otco Tho typo of t ochnology nooded by dovcloping countrics in their present industrial stage is amply cvr.ilc..blc c-round the 1-1orld. Thercfo:re, tho brec•.kclov-m of whr·t is collcctivcly rofcrrcd to as tochnology impor- t,,.,tion e>..nd the exa::t spocificntion of cacH of its ports TrJOUld m<>ke it possible to transform mcrkot t-rhich is ë.t present almost totally mono- polistic, into r. competitive one. Tho dogroo of this compotitivoness

l

will dopond on the o.mount of information n potentia 1 buyor h~ in tho pursuit of information purchasCJo

III. It is not surprising th:· t a ITiLl.rket t,r~1oso basic propcrtios hr:v'-' bccn loft so inc~doquntcly dcfincd is also chnractorizod by a tot" lly incppropriatc l ege 1 fr ;imcwork at loast as far as doveloping countril:1s c-ore concernedo Tho c·::mtractual torms by which t ochnology is boing sold to dovolopint?; coun-trios viola~o tho b.:::.sic principlos of é:.nti-monopoly or anti-~rust legislations through vrhich clovolopod conn- trios r:ttompt to protoct the intorcsts of their national economies.

(9)

,

.

1

IDEP/REPRODUC'riOH/283 P<-go

For ex.-mple, n. clnuse which is most common in t()chnology s.~ los is thr•t of export prohibi tian. In the o.lready roferrod to scimple of natio:1<:.lly owncd firms c-.nd joint vent};l.J:'eS in tho Colombien chomical, toxtilo r.md.

ph..1.rmucouticol soctors, 85j~ of tho contra.cts studicd expli.ci tly prohi- bi tod cxports of products manufé'ctur--:d 1<Ji th the uso of ifl,portod t<:;c.;h~.1·J·-

logy. Plso 33 out of 35 contracts thn.t wcre c:mccrn(jd Hitl1 m2king i:r:.f.Jr- mdïon available, oxplicitly requirod tho purcho.se of intermodittc pro- ducts from tho techpology supplier. Similar cln.uscs oxist for tho pur-

. l '

chase of capital goods, hiring of k~y personnel, lovcl ond structure of production, priee fixing for so..lo or rcselo of goods etc. Log;:.l nnd administrativol pro.ceduros have beon set up in dovoloped countrL)s t o rogulnto such pr~ticcs. Tho baJic legislation that cxists in dcvcloping countries t-~i th respect to tho impo..ct 2-nd ramificr~tions of tochnology importo..tion is mostly. related to the limits imposod on the business prr:.c- ticcs of thoir own nc-.tioné"'.ls r~nd not thoso of tho sollers of t ochnology.

For ox2mple, logis ln. tion on teclmology imjJOrtat ion in dcvel )ping c1untricc is mostly idontifiod with industrid proporty lccisldion such r s p.-tcnt laws. No rolovo..nt economie <ma.lysis is boing :pu;reuGd as to whether

pntcnts really proto ct tho intorcsts of tho "non-industrializcd" countries, while logrl systems arc transplnntod from dcwulopcd nations (,>Jhoso nocds r-nd intcrosts arc totrlly different.2

1 Exnmplcs of lege l procedures arc Soct ion 1 of tho She;rncn !:ct , Section 3 of the Clr'yton Act, crticlo 85 (1) of the Romo 'I'rcr:ty, rrticlo 37 of tho Priee Ord:::nanco of J?rn.nce, the Economie Competition Act of

J958,

Nothorlrnds, etc.; of adr:~inistmtive procedures: US Inter- nal Revenue Service, Code 492.

'

2 " ••• Provisions (of the:: modern intorndioné'l patent system), it is ovidont, have al t crod the c~)tnploxion of tho pr-t ont grént from one dcsignGd primn.rily to stimula. to domostic industry to one in v-rhich the foreign p.<'t ontoo hr·s ['n incror:scd chenee cf producing whcrc ho chooses r•nd rotaining his pnt;:mt monopoly" United States Govornment, Committoo of the; Judiciary,

u. s.

Scnntc, 85th Congross, 1st Session, study on "Tho Intornc:,tiom l Patont System ;:::.nd Foreign Policy", i,Jcshin- ton,

1957,

P• 3.

(10)

IDEP/REPRODUCTION/283 ' Page 10.

Concluding Countries

..

ros ource nlloca. t ion on cduœ,t ion, defense, spacc pro&'rt·ms, pu'01ic hoal th, ote·. ·~n the basis of the m2tkct-pricc system. The particulnr chFrEctcristics of t'ho 111Ilérkcts" .in thuse a,r . .,;e.s

1

ar'ë 'quito distinc·t .. · om the propcrtios and ;ilïJego \-tc _i'nheritod

".çconomic itborialis.fit"

a.ttcmptad' to introdÙcc

.of tho prcvious ocntury.· Nnti,)ns hêV'~

.

. . ... . .,.·. ord.er to a.lloc<:•tc rcso

d,.:ï.r::tributc bonofit.s •

. ""' .

pric.e mech<:mism tot'ally in['

. '·interosts of

the

roce1v~ng .nn .... n.-r. .... •c.

countries to t a ke

'

Références

Documents relatifs

These agencies were the De- partment of National Health and Wel- fare, the National Research Council (Division of Building Research), the Department of Northern

Population-based studies and more focused case series have established age as a major risk factor for cancer- associated glomerulopathy, the highest prevalence be- ing observed

Brain tumor irradiations were performed using empirical irradiation fields [vertical microbeams, 10 mm  10 mm  10 mm (a)], using conformal MRT [Conf MRT (b)] where beam height

Ali Daoudi, Caroline Lejars (8 minutes) The rapid transformations of a long-standing agricultural area (case of the Saiss): 1) Vulnerabilities of farm holdings in a process of change

Abstract It is hypothesized that playfulness in adults is positively associated with relationship satisfaction and that specific types of attachment and love are related with

Patients with severe coronary artery disease (CAD) sched- uled for urgent major surgery such as for cancer are a particular challenge for anaesthetists: one can proceed with

L’archive ouverte pluridisciplinaire HAL, est destinée au dépôt et à la diffusion de documents scientifiques de niveau recherche, publiés ou non, émanant des

We discuss the strategies used by stakeholders during the implementation of the first state government owned agricultural marketing information system project in