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Queueing System

Freek VerdonckB[0000−0002−8889−1009], Herwig Bruneel[0000−0002−3739−327X], and Sabine Wittevrongel[0000−0001−6985−8361]

Ghent University (UGent), Department of Telecommunications and Information Processing (TELIN), SMACS Research Group, Sint-Pietersnieuwstraat 41, 9000

Gent, Belgium

{freek.verdonck,herwig.bruneel,sabine.wittevrongel}@ugent.be

Abstract. In this work we look at a discrete-time multiserver queueing system where the number of available servers is distributed according to one of two geometrics. The arrival process is assumed to be general independent, the service times deterministically equal to one slot and the buffer capacity infinite. The queueing system resides in one of two states and the number of available servers follows a geometric distribution with parameter determined by the system state. At the end of a slot there is a fixed probability that the system evolves from one state to the other, with this probability depending on the current system state only, resulting in geometrically distributed sojourn times.

We obtain the probability generating function (pgf) of the system con- tent of an arbitrary slot in steady-state, as well as the pgf of the system content at the beginning of an arbitrary slot with a given state. Fur- thermore we obtain an approximation of the distribution of the delay a customer experiences in the proposed queueing system. This approxi- mation is validated by simulation and the results are illustrated with a numerical example.

Keywords: Queueing theory·Discrete-time·Multiserver·Geometric

·System content·Delay.

1 Introduction

In many queueing situations the number of servers is not constant. Moreover, the expected number of available servers can vary over time. In this respect, this paper focusses on a discrete-time queueing model with two system states.

The number of available servers in a slot follows a geometric distribution with a parameter that is determined by the system state. The arrival process is as- sumed to be general and independent, service times are deterministically equal to one slot and the buffer capacity is infinite. State changes are assumed to occur according to a first-order Markov process.

Discrete-time multiserver queueing systems have received considerable at- tention in the past in several settings [5,6,7,8,13]. Specifically, [13] handles a

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multiserver queueing system with priorities. Multiserver queueing systems with batch arrivals are considered in [5,6] for geometric, respectively deterministic service times, while [7,8] deal with multiserver systems with general indepen- dent arrivals and geometric and constant service times. These papers all have in common that the number of servers present in the system is constant.

Also queues with a varying number of servers have been studied in literature.

In the most simple case, the number of available servers changes independently from slot to slot [1,9]. In [9] either all m servers are available or none, while in [1] the number of available servers can take any value between 0 and m. In [4] correlation over time is introduced on the number of available servers by combining a permanently available server with an extra server with generally distributed off-times and geometrically distributed on-times. The analysis of [4], however, is limited to the system content. In the current paper, we focus on a discrete-time multiserver queueing model that is general enough to include variability and time correlation on the number of available servers, but yet simple enough to lend itself to a full queueing analysis of not only the system content but also the delay, and to have a limited number of easily interpretable model parameters. Specifically, our model considers two possible system states, each with their own geometric distributions for state sojourn time and for the number of available servers during a slot.

The main contribution of the current paper is the delay analysis for the considered queueing model. Multiserver queueing systems are notoriously hard when considering the delay analysis, especially when dealing with a varying number of available servers. Some earlier results can be found in [12] where all mservers are subject to independent interruptions and no correlation is present on the server availability.

The study of this model is motivated by the many applications of queueing theory where the number of servers is not constant over time and a certain corre- lation exists in the number of available servers. Examples include the modelling of the airport checkin process [14] or supply chains in production facilities [11].

The outline of the paper is as follows. In the next section we provide a detailed mathematical description of the queueing model under study. In Section 3 we obtain the steady-state distribution of the system content at the beginning of an arbitrary slot and at the beginning of a slot with a given state. In Section 4 we look at the delay analysis for this queueing system. Section 5 provides a numerical example and Section 6 concludes the paper.

2 Mathematical Model

In this paper we study a discrete-time queueing system; the time horizon is divided into slots of equal length. The arrival process is general and independent and is described by

c(n),Prob[ncustomers arrive during a slot], n≥0 ; (1)

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C(z),

X

n=0

c(n)zn; (2)

λ,

X

n=0

nc(n) =C0(1). (3)

If we denote byck the number of arrivals in thekth slot, then the series{ck}is a set of independent and identically distributed (i.i.d.) stochastic variables. The service time of every customer equals 1 slot.

The system resides in state-A or state-B and the number of available servers during a slot follows a geometrical distribution, with parameter determined by the system state during that slot. Specifically, we have that

Prob[nservers available during A-slot] = (1−β11n, n≥0 ; (4) Prob[nservers available during B-slot] = (1−β22n, n≥0, (5) with0< β12 <1. The expected number of available servers during an A-slot is 1β1β1 and during a B-slot 1β2β2. We easily obtain

Prob[more than nservers available during A-slot] =β1n+1, n≥0 ; (6) Prob[more thannservers available during B-slot] =β2n+1, n≥0. (7) If we denote by sA,k andsB,k the number of available servers in the kth A-slot and thekth B-slot respectively, then we have that the series{sA,k}and {sB,k} are two different sets of i.i.d. stochastic variables.

State changes can only occur at the end of a slot, and the probability of a state change occurring is fixed and depends solely on the current state:

Prob[A-slot is followed by B-slot],1−α1; (8) Prob[B-slot is followed by A-slot],1−α2. (9) with 0 < α12 < 1. Let us introduce σ to denote the probability that an arbitrary slot is an A-slot, then standard probability theory leads to:

σ= 1−α2

2−α1−α2

. (10)

This paper handles the steady-state situation of the queueing system as described and it is therefore assumed that the stability condition is fulfilled. For the queue to be stable it is required that the average number of arrivals during a slot is strictly smaller than the average number of customers that can be served. This can be expressed as:

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λ < σβ1

1−β1

+(1−σ)β2

1−β2

= (1−α1)(1−β12+ (1−α2)(1−β21

(1−β1)(1−β2)(2−α1−α2) . (11) We assume a First In First Out (FIFO) policy. The delay of a customer is defined as its total system time, excluding the remainder of the slot in which the customer arrives. The delay is thus always an integer number of slots and includes the service time.

The setup as described is also referred to as a Late Arrival System with Delayed Access (LAS-DA).

A schematic overview of the system can be found in Figure 1.

ArrivalsC(z)

A B System state

Queue

1α1

1α2

α1 α2

Server 1 Server 2 Servern

Server 1 Server 2 Servern Prob[nservers]

=(1β1n1

Prob[nservers]

=(1β22n

Departures

Fig. 1.Illustration of the considered queueing system

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3 Analysis of System Content

In this section we first analyze the system content. Let us look at an arbitrary A- slotSAand an arbitrary B-slotSBin steady state. We denote the system content at the beginning of these slots as uA and uB respectively, while we denote the system content at the end of these arbitrary slots as u+A and u+B respectively.

These system contents are related to each other through the following system equations:

u+A=max(uA−sA,0) +cA; (12) u+B =max(uB−sB,0) +cB, (13) with sA and sB the number of available servers in SA and SB, and with cA

and cB the number of customers arriving in these respective slots. Due to the Markovian transitions between the system states we get that in steady state there is a probability α1 that the slot beforeSAis an A-slot (and a probability (1−α1)that the slot before SA is a B-slot). If we introduceUA(z) andUB(z) as the probability generating functions (pgfs) ofuAanduB respectively, we can write:

UA(z) =α1Eh zu+Ai

+ (1−α1)Eh zu+Bi

1C(z)

X

k=0

Prob[uA=k] Prob[sA> k]

1C(z)

X

k=0 k

X

l=0

Prob[uA=k] Prob[sA=l]zk−l

+ (1−α1)C(z)

X

k=0

Prob[uB=k] Prob[sB> k]

+ (1−α1)C(z)

X

k=0 k

X

l=0

Prob[uB=k] Prob[sB=l]zk−l

1C(z)β1UA1) + (1−α1)C(z)β2UB2) +α1C(z)

X

k=0

Prob[uA=k]zk(1−β1)1−β

1

z

k+1

1−βz1

+ (1−α1)C(z)

X

k=0

Prob[uB=k]zk(1−β2) 1−

β2

z

k+1

1−βz2

1C(z)UA11

z−1 z−β1

+ (1−α1)C(z)UB22

z−1 z−β2

1C(z)UA(z)(1−β1)z z−β1

+ (1−α1)C(z)UB(z)(1−β2)z z−β2

. (14)

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A similar derivation can be made for the pgfUB(z)ofuB leading to

UB(z) =α2C(z)UB22

z−1 z−β2

+ (1−α2)C(z)UA11

z−1 z−β1

2C(z)UB(z)(1−β2)z

z−β2 + (1−α2)C(z)UA(z)(1−β1)z

z−β1 . (15) The set of linear equations (14) and (15) can be solved for UA(z) and UB(z) which leads to the following explicit expressions:

UA(z) =

(z−1)C(z)

β2(1−α1)(z−β1)UB2) +β1α1(z−β2)UA1) +β1(1−β2)(1−α1−α2)zC(z)UA1)

(z−β1)(z−β2)−(1−β1)(1−β2)(1−α1−α2)z2C(z)2

−[α1(1−β1)(z−β2) +α2(1−β2)(z−β1)]zC(z)

; (16)

UB(z) =

(z−1)C(z)

β1(1−α2)(z−β2)UA1) +β2α2(z−β1)UB2) +β2(1−β1)(1−α1−α2)zC(z)UB2)

(z−β1)(z−β2)−(1−β1)(1−β2)(1−α1−α2)z2C(z)2

−[α1(1−β1)(z−β2) +α2(1−β2)(z−β1)]zC(z) ,

(17) in which two unknown constants appear, UA1)andUB2). These unknowns cannot be straightforwardly determined since the substitutions z =β1 in (16) and z=β2 in (17) lead to two identities. However, we can determine them by relying on the properties of pgfs, namely that they are analytical within the complex unit disk and normalized.

Let us first take a look at the denominator ofUA(z)andUB(z). It can easily be seen that the first part,(z−β1)(z−β2), has exactly 2 zeros within the complex unit disk. By application of Rouché’s theorem we can conclude that the whole denominator also has 2 zeros within the complex unit disk (for more information on Rouché’s theorem, see for example [10]). It can easily be verified thatz= 1 is one of these zeros. Let us call the other zero z1. As UA(z) and UB(z) are pgfs, they cannot have singularities within the complex unit disk and thus their numerators must also vanish atz= 1 andz=z1. This is obviously the case for z = 1, irrespectively of the unknown constants. Expressing that the numerator must also vanish for z = z1 leads to one relation linking the 2 unknowns. A second relation can be obtained by expressing the normality condition of pgfs:

zlim1UA(z) = 1. (18)

After applying L’Hôpital’s rule and using (10), we obtain σβ1(1−β2)UA1) + (1−σ)(1−β12UB2) (1−β1)(1−β2)λ+σβ1(1−β2) + (1−σ)(1−β12

= 1. (19)

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We can thus determine the 2 unknowns in the expressions forUA(z)andUB(z) and obtain the pgfs of the system contents at the beginning of an arbitrary A- slot and B-slot. The system content u at the beginning of an arbitrary slot is then determined by its pgfU(z), with

U(z) =σUA(z) + (1−σ)UB(z). (20) From the pgf of the system content we can easily obtain the (central) moments of its distribution, leading to the mean and variation of the system content. Also higher order moments can be calculated.

4 Delay Analysis

Now that we have expressions for the pgfs of the system contents at the beginning of an arbitrary A-slot and arbitrary B-slot, we are in a position to study the delay that a customer experiences in the queueing system. First, we condition the delay of a customer on the state of its arrival slot and on the number of customers waiting in the queue in front of it, where we exclude the customers that are receiving service at the moment of arrival. Then, we combine this with the results of the previous section to obtain an expression for the pgf of the delay of an arbitrary customer. Finally, we use the obtained pgf to derive an approximation for the tail probabilities of the delay.

4.1 Delay of a Customer With k Customers Ahead

We look at an arbitrary customer PA, arriving during an arbitrary A-slot. We introduce the stochastic variabledA,k for its delay, given that there arek cus- tomers in front of PA in the queue at the moment of its arrival (thus excluding the customers receiving service). The corresponding pgf isDA,k(z). Analogously we study the arbitrary customerPB, arriving during an arbitrary B-slot. Given that there arekcustomers in the queue in front ofPB, its delay is denoted by the stochastic variabledB,k, with corresponding pgfDB,k(z). By looking at the sys- tem state and the number of available servers during the slot after the considered customer’s arrival slot, we can obtain the following relations (fork≥0):

DA,k(z) =(1−α1)zProb[sB> k] + (1−α1)z

k

X

l=0

DB,kl(z) Prob[sB=l]

1zProb[sA> k] +α1z

k

X

l=0

DA,kl(z) Prob[sA=l] ; (21)

DB,k(z) =(1−α2)zProb[sA> k] + (1−α2)z

k

X

l=0

DA,k−l(z) Prob[sA=l]

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2zProb[sB> k] +α2z

k

X

l=0

DB,k−l(z) Prob[sB=l], (22) with sA and sB the numbers of available servers in an A-slot or B-slot. Let us now introduce some auxiliary functions:

DA(x, z),

X

k=0

DA,k(z)xk; (23)

DB(x, z),

X

k=0

DB,k(z)xk. (24)

Using (21) and (22) to work out these definitions we get

DA(x, z) =(1−α1)z

X

k=0

β2k+1xk+ (1−α1)z

X

k=0

xk

k

X

l=0

DB,kl(z) (1−β22l

1z

X

k=0

βk+11 xk1z

X

k=0

xk

k

X

l=0

DA,k−l(z) (1−β11l

=(1−α12z

1−β2x +(1−α1)(1−β2)z

1−β2x DB(x, z) + α1β1z

1−β1x+α1(1−β1)z

1−β1x DA(x, z), (25)

and in a similar way

DB(x, z) =(1−α21z

1−β1x +(1−α2)(1−β1)z

1−β1x DA(x, z) + α2β2z

1−β2x+α2(1−β2)z

1−β2x DB(x, z). (26) The set of linear equations (25) and (26) can be solved forDA(x, z)andDB(x, z). This leads to the following explicit expressions:

DA(x, z) = fA(x, z)

g(x, z) ; (27)

DB(x, z) =fB(x, z)

g(x, z) , (28)

with

fA(x, z),β1β2zx−[(1−α12+ (1−β2)(1−α1−α21z−α1β1]z; (29)

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fB(x, z),β1β2zx−[(1−α21+ (1−β1)(1−α1−α22z−α2β2]z , (30) and

g(x, z),−1 + [α1(1−β1) +α2(1−β2)]z+ (1−β1)(1−β2)(1−α1−α2)z2 + [(1−α1z)β2+ (1−α2z)β1+ (α121β2z]x−β1β2x2. (31)

(32) We can considerDA(x, z)andDB(x, z)as rational functions inxwith numerator of degree 1 and denominator of degree 2. A partial fraction expansion can be made based on the poles in xwhich we denote as x1 and x2 and assume to be distinct. We can then rewrite (27) and (28) as

DA(x, z) =

2

X

i=1

fA(xi, z)

gx(xi, z) (x−xi); (33) DB(x, z) =

2

X

i=1

fB(xi, z)

gx(xi, z) (x−xi) , (34) with

gx(x, z), ∂

∂xg(x, z). (35)

We obtain an expression forDA,k(z)by evaluating thekth derivative with respect toxofDA(x, z)at x= 0:

DA,k(z) =1 k!

k

∂xkDA(x, z) x=0

=

2

X

i=1

−fA(xi, z)

gx(xi, z)xk+1i . (36) In a similar way we find the following expression forDB,k(z):

DB,k(z) =

2

X

i=1

−fB(xi, z)

gx(xi, z)xk+1i . (37) 4.2 Delay of an Arbitrary Customer

We consider the arbitrary packet PA, arriving in the system during the A-slot SAand we denote the number of customers in the queue at its moment of arrival

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by the stochastic variable tA, with corresponding pgfTA(z). Upon arrival, the customers waiting in the queue are those that were present in the queueing system at the beginning of SA, minus those that receive service during SA and plus those that arrived duringSA, but before the arrival ofPA. The pgfF(z)of this last number of arrivals is well known in the literature, see e.g. [2]:

F(z) =C(z)−1

λ(z−1) . (38)

We get forTA(z):

TA(z) =F(z) (

X

k=0

Prob[uA=k] Prob[sA> k]

+

X

k=0

Prob[uA=k]

k

X

l=0

Prob[sA=l]zkl )

=F(z) (

X

k=0

Prob[uA=k]βk+11

+

X

k=0

Prob[uA=k]zk

k

X

l=0

(1−β1) β1

z l)

=F(z) (

β1UA1) + (1−β1)

X

k=0

Prob[uA=k]zk+1−βk+11 z−β1

)

=F(z)(1−β1)zUA(z) + (z−1)β1UA1) z−β1

. (39)

In a similar manner we can definetB as the queue content seen by an arbitrary customerPB, arriving during a B-slot. The corresponding pgfTB(z)is given by

TB(z) =F(z)(1−β2)zUB(z) + (z−1)β2UB2) z−β2

. (40)

The arrival slot of an arbitrary packet P is an A-slot with probability σ and a B-slot with probability(1−σ). We can therefore express the pgf of its delay W(z)as

W(z) =σ

X

k=0

Prob[tA=k]DA,k(z) + (1−σ)

X

k=0

Prob[tB=k]DB,k(z). (41) Substitution of (36) and (37) into the above expression yields

W(z) =σ

2

X

i=1

−fA(xi, z) gx(xi, z)xiTA

1 xi

+ (1−σ)

2

X

i=1

−fB(xi, z) gx(xi, z)xiTB

1 xi

. (42)

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The above equation is fully determined, the xi are functions of z, but can be easily obtained as they are the roots of a quadratic equation. However, it is not easy to invert this pgf. In the following subsection we use these results to obtain a tail approximation of the delay of an arbitrary customer.

4.3 Tail Approximation

We can use the technique of the dominant singularity, see e.g. [3,15], to obtain the tail distribution of the delay of an arbitrary customer. For sufficiently large kwe have that

Prob[delay =k slots]≈ −w0

z0

z0k; (43)

Prob[delay > kslots]≈ − w0

z0(z0−1)z0k, (44) withz0 the pole ofW(z)with the smallest modulus and with

w0= lim

z→z0

[W(z) (z−z0)]. (45)

Note that z0 is real-valued and larger than 1 and that w0 is real-valued and negative. As thexiare non-zero and distinct we have thatz0can only be found as a pole ofTA

1 xi

, or equivalently as a pole ofTB

1 xi

. In view of (16), (38) and (39),z0 must be found as a pole ofC

1 xi

or as a zero of

f(z) =(1−β1xi)(1−β2xi)−(1−β1)(1−β2)(1−α1−α2)C 1

xi

2

−[α1(1−β1)(1−β2xi) +α2(1−β2)(1−β1xi)]C 1

xi

. (46)

5 Numerical Examples

In this section we illustrate the method developed in this paper with some nu- merical examples. For the arrivals we take a Poisson process:

C(z) =eλ(z−1). (47)

In an initial example we take the following values for the parameters:α1= 0.6, α2= 0.7,β1= 0.4 andβ2= 0.6. The average number of servers available in an arbitrary slot equals 1.14 and thus the system is stable if λ <1.14. In Figure 2 we plot the average system content in function of the arrival intensity λ for this system based on the method developed in this paper, as well as based on

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simulation. It must be noted that for the simulation the required computation time is much larger than the time required to compute the unknowns UA1) andUB2), which involves finding the root of a non-polynomial function within the complex unit disk and solving a set of 2 linear equations. The system content shows an expected vertical asymptote forλ→1.14. The simulation validates the results obtained by the method of this paper.

0 0.25 0.5 0.75 1

10 20 30 40 50

λ

E[u]

Formula Simulation

Fig. 2.Average system content in function ofλ, forα1 = 0.6,α2= 0.7,β1= 0.4and β2= 0.6.

In Figure 3 we look at the delay characteristics for this example. We set λ= 1 and we plot the probability that the delay of a customer equals k slots for increasingk. The mean system content in this situation equals 12.88 customers.

We see that already for smallkthe obtained tail approximation is very close to the simulation results. For large k the simulation would need to run for a very long time in order to get reliable results, while our formula immediately gives an excellent approximation for all k.

In a second example we introduce a larger difference between the two states:

α1= 0.61, α2= 0.3, β1= 0.1andβ2= 0.75. The parameters have been chosen in such a way that the expected number of servers available during an arbitrary slot is the same as in the previous example. In the A-state there is now a high probability that no servers are available, while in state-B we expect on average 3 available servers. However, the system does not reside for long periods in the B-state asα2is small. In Figure 4 the system content is plotted in function of the arrival intensityλ. Note that the vertical axis now goes until 100. The curve of the system content shows the same shape and has the same vertical asymptote for λ → 1.14, but for a given λ the system content is higher as compared to

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0 20 40 60 80 100

105 10−3 101

k

Prob[delay=kslots]

Formula Simulation

Fig. 3.Delay characteristics forλ= 1,α1= 0.6,α2= 0.7,β1= 0.4andβ2= 0.6.

the first situation. This is expected in view of the increased irregularity in the service process for the second example. The difference is also larger for higherλ.

We now also look at the delay characteristics for this situation. We choose λ = 0.9157in order to have the same mean system content of 12.88 as in the previous example. The delay characteristics are plotted in Figure 5. The slope of the delay curve in this situation is less steep than before, the characteristic singularity being closer to 1. In particular we now have z0 = 1.0769, while for Figure 3 we had z0 = 1.0843. This means that even though the mean system content remains the same, the delay characteristics are different. For large values of k, there is a higher probability that the delay of a customer exceeds k as compared to the situation of Figure 3. This is again in accordance with the increased irregularity in the service process.

6 Conclusion

In this paper we have studied an all geometric discrete-time multiserver queueing system. The system resides in one of two different states, and does so for a geometrically distributed number of slots, with a different parameter for each state. The number of servers available during a slot also follows a geometric distribution, with a parameter depending on the system state. The model can be used in many applications of queueing theory where the expected number of available servers fluctuates over time and is fairly simple in terms of the number of parameters that needs to be matched. We have obtained expressions for the probability generating functions of the system content at the beginning of an arbitrary slot and at the beginning of an arbitrary slot with a given state.

Furthermore we have obtained an approximation for the tail probabilities of the delay that an arbitrary customer experiences in the queueing system. This

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0 0.25 0.5 0.75 1 10

20 30 40 50 60 70 80 90 100

λ

E[u]

Formula Simulation

Fig. 4.Average system content in function ofλ, forα1= 0.61,α2= 0.3,β1= 0.1and β2= 0.75.

approximation is based on the theory of the dominant singularity. Numerical examples have shown that our tail approximation is also accurate for smaller delay values. The numerical examples have further illustrated that more variation in the number of available servers leads to higher system contents. Moreover, for a given system content, there is a higher probability that a customer experiences larger delays when more variability is present in the system.

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0 20 40 60 80 100

105 10−3 101

k

Prob[delay=kslots]

Formula Simulation

Fig. 5. Delay characteristics for λ = 0.9157, α1 = 0.61, α2 = 0.3, β1 = 0.1 and β2= 0.75.

8. Gao, P., Wittevrongel, S., Walraevens, J., Moeneclaey, M., Bruneel, H.: Calcula- tion of delay characteristics for multiserver queues with constant service times.

European Journal of Operational Research199(1), 170–175 (2009)

9. Georganas, N.D.: Buffer behavior with poisson arrivals and bulk geometric service.

IEEE Transactions on Communications24, 938–940 (1976) 10. Gonzalez, M.: Classical Complex Analysis. CRC Press (1991)

11. Kerbache, L., Smith, J.: Queueing networks and the topological design of supply chain systems91, 251–272 (2004)

12. Laevens, K., Bruneel, H.: Delay analysis for discrete-time queueing systems with multiple randomly interrupted servers. European Journal of Operations Research 85, 161–177 (1995)

13. Laevens, K., Bruneel, H.: Discrete-time multiserver queues with priorities. Perfor- mance evaluation33, 249–275 (1998)

14. Stolletz, R.: Analysis of passenger queues at airport terminals. Research in Trans- portation Business & Management (2011)

15. Woodside, C., Ho, E.: Engineering calculation of overflow probabilities in buffers with markov-interrupted service. IEEE Transactions on Communications 35(12), 1272–1277 (December 1987)

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