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ASSET MANAGEMENT 101: A PRIMER

by

D.J. VANIER1

Institute for Research in Construction, National Research Council Canada 1500 Montreal Road, Ottawa, CANADA K1A 0R6

Abstract

This presentation provides a retrospective overview of asset management in the construction industry and emphasis is placed on assessing the decision-support tools for municipal infrastructure planning. The present study classifies levels of implementation of asset management using the six “Whats” for asset management, a proposed implementation plan for the domain. The study identifies the extent of the asset management market in North America according to these six “Whats”; addresses the need for decision-support tools for municipal-type organizations, and identifies the challenges for maintenance, repair and renewal planning faced by asset owners and managers. Integration with existing systems such as computerized maintenance management systems, geographic information systems and corporate legacy systems is the largest challenge for developing and using decision-support tools In reply to: asset management.

Résumé

Cet exposé offre une vue rétrospective sur la gestion des biens dans l’industrie de la construction, l’accent étant mis sur l’évaluation des outils d’aide à la décision en vue de la planification en matière d’infrastructures municipales. Dans l’étude en question, l’auteur établit une classification des niveaux de mise en oeuvre de la gestion des biens sur la base des six questions posées à ce sujet, qui constituent le plan de mise en oeuvre envisagé pour ce domaine. Il détermine, d’après ces six questions, la taille du marché nord-américain de la gestion des biens, traite de la nécessité des outils d’aide à la décision pour les organisations de type municipal, et met en évidence les défis auxquels sont confrontés les propriétaires et gestionnaires de biens en ce qui a trait à la planification des actions d’entretien, de réparation et de renouvellement. Le plus grand défi, sur le plan de la mise au point et de l’utilisation des outils d’aide à la décision, est l’intégration avec les systèmes existants, par exemple les systèmes informatisés de gestion de la maintenance, les systèmes d’information géographique ou les anciens systèmes d’entreprises.

1

Dr. Dana Vanier is a Senior Research Officer at the National Research Council Canada. He is currently investigating the use of Information Technologies in the field of service life asset management. He is an editor of ITCON, the Electronic Journal of Information Technology in Construction (www.itcon.org) and a member of the CIB W78 working commission on IT in construction. He can be reached at dana.vanier@nrc.ca or at (613) 993-9699. This paper can be obtained electronically at www.nrc.ca/irc/uir/apwa in the Louisville 2000 proceedings.

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1. Introduction

Managers of mixed urban infrastructure assets such as federal departments, state or provincial governments, municipalities and universities have to manage a diversified set of built assets, from complex underground networks (e.g. water distribution, sewers) to buildings, as well as roadway systems, parks and any other equipment necessary to maintain all these infrastructures. These built assets, however, are not protected from deterioration due to ageing, climate, geological conditions, and changes in use. Furthermore, and in particular, because of a lack of adequate funding and appropriate support technologies, certain components of the urban infrastructure have been neglected and receive only remedial treatments (Edmonton 1998; Winnipeg 1998; Burns et al 1999). Consequently, these built assets will not last their originally predicted service life (HAPM 1995): unless of course there are major “premature” maintenance and rehabilitation investments.

1.1 Definitions

Many different terms are used in the industry to explain the same concept, and some terms are used interchangeably. The following terms describe concepts that are used in this presentation relating to the domain of municipal infrastructure investment planning.

Asset managers and property managers are those responsible for managing substantial amounts of maintenance, repair and renewal work. It is their responsibility to maximize the effect of expenditures and to maximize the value of their assets over the asset’s service life. In many instances, the design and construction costs are small compared to both the asset management costs and service life costs.

The asset manager, by definition in this presentation, is responsible for major maintenance, repair and renewal decisions, as well as the long-term strategic planning (beyond five years) of a corporate asset portfolio. The property manager or facility manager primarily deal with day-to-day accommodation issues and the implementation of the strategic plan. All these managers work co-operatively to ensure an asset will attain its predetermined service life.

In this presentation, service life is defined as “the actual period of time during which [the asset] or any of its components performs without unforeseen costs of disruption for maintenance and repair” (CSA 1995). The term “unforeseen” is a key word in the definition: all components and materials require planned maintenance and they must be maintained to ensure that the service life is reached. There are two different types of service life, namely: technical service life and

economic service life. The term durability has ambiguous meanings in technical circles; its use is discouraged as durability has so many different meanings to so many different people.

The asset managers have to maintain all constructed facilities, either inhabited or not, and these can range from roadways and sewer systems to the building’s envelope and structural system. The term maintenance is normally used to cover a broad range of planned or

unplanned activities for “preserving the asset stock and its services in the condition and for the purpose for which it was originally intended” (Burns 1990, p. 6). Maintenance generally consists of: (1) inspections that are carried out periodically to monitor and record how systems are performing; (2) preventive maintenance that ensures that systems or components will continue to perform their intended functions throughout their service life (e.g. obstructions are removed and depleted protection fluids are replenished); (3) repairs that are required when

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component of a system when it fails at the end of its service life, and (5) capital renewal that replaces a system because of economic, obsolescence, modernization or compatibility issues.

Condition assessment surveys (CAS) are inspections used to assess the performance of a system, subsystem or component; this term can be used synonymously with technical audit. In many systems, the CAS provides a financial condition index (FCI) related to the cost of required repairs (NACUBO 1990; Earl 1997) or a technical condition index related to the technical performance of the asset (Bailey et al 1989). Deferred maintenance is the cost of the maintenance (and not capital renewal) required to bring the asset to its original potential; typically constituting work that has been postponed or phased for future action. This term is synonymous with maintenance backlog.

Six terms are used currently in asset management to describe the value of an asset. The

historical value is the original “book value” of the asset. The appreciated historical value of an asset is the historical value calculated in current dollars, taking into account annual inflation or deflation. The capital replacement value is the cost of replacing an asset in current dollars. The

performance in use value is the value of the actual asset for the user (Lemer 1998). The market

value is the value of the property if it were sold on the open market today. In many instances, the

market value cannot be used for municipal infrastructure; however, it is applicable to many types of assets such as buildings or unoccupied land. The deprival cost is the “cost that would be incurred by an entity if it were deprived of an asset and was required to continue delivering programs/services using the asset. The value is measured by the replacement cost of the benefits currently embodied in the asset. Deprival value may also represent an opportunity value i.e. the cost avoided as a result of having control of an asset” (ANAO 1996, p. 68). This term is used predominantly in Australia.

2. Background

Asset and property managers are faced with many difficult decisions regarding when and how to inspect, maintain, repair and renew their existing facilities in a cost-effective manner. In addition, managers have few tools, either literature or intelligent computer software, to assist them in the decision-making process (Melvin 1992; Coullahan and Siegried 1996; Earl 1997). Many of the major property owners in North America recognize these service life and asset management problems. Most have corrective measures for isolated problems, but none has an integrated, comprehensive solution to address the needs for maintaining their assets efficiently and effectively over their service life (IRC 1994; Kaiser 1996; Vanier 1999). In addition, there are Information Technology (IT) solutions claiming to address the full needs of municipalities; however, these are proving to be only isolated solutions to specific market niches (Vanier 1999).

2.1 Challenges

The National Research Council Canada (NRCC) has investigated the domain of asset management for the past five years (IRC 1994; Lacasse and Vanier 1996; Vanier and Lacasse 1996; Vanier et al 1997; Vanier and Danylo 1998; Vanier 1999). After numerous formal and informal workshops (http://www.nrc.ca/irc/miip), meeting and interviews with practitioners, researchers, and standards authorities, the following observations are made:

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aware of the potential future deferred maintenance (Melvin 1992; CERF 1996; NRC 1996; Vanier 1999);

• Many organizations are collecting enormous amounts of electronic data that can only be

used in limited arenas such as computerized maintenance management;

• There are few standards for the data collected or created for municipal infrastructure

applications (CICA 1989; Lemer 1998; MIDS 1999);

• There are many existing tools and techniques that address portions of strategic asset

management problems, but there is no one solution or panacea that could readily be adopted or implemented (Vanier 1999);

• Life cycle analysis is not a standard component of many applications (McElroy 1999);

• There is a lack of training in IT for asset management, specifically in database technology

and geographic information systems (GIS);

• There is a need technology transfer from “Best Practices” to the general asset

management audience (CMHC 1995; Felio 1998);

• Decision support tools are required to assist managers in strategic asset management.

3. What is Asset Management?

The asset managers' technical challenges, as identified in the first two sections, are indeed complex, but they are not intractable in the author's view. In an attempt to classify and to describe examples of decision-support tools for asset management as well as to juxtapose them opposite discrete levels for asset management implementation, the author presents his six “Whats” of asset management:

• What do you own?

• What is it worth?

• What is the deferred maintenance?

• What is its condition?

• What is the remaining service life?

• What do you fix first?

Anecdotal information from a number of typical organizations maintaining municipal infrastructure indicate that they fare well with the first two questions, then may fail miserably on the remaining four. Discussions with asset management professionals indicate that there is also a scattering of responses depending on the discipline domain (i.e. roadways, bridges, parks, buried utilities, buildings).

In the following section, the author presents examples of tools currently available to address these six levels for asset management implementation (Vanier and Danylo 1998). The author also suggests that practitioners can use this six level classification as a sequential roadmap for implementing an asset management plan.

3.1 What do you own?

Geographical information systems (GIS), CAD systems and relational database management systems provide accurate pictures of the extent of an asset management portfolio.

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map of the city or region (GIAC 1998). For example, the location of a specific lot can be viewed in the context of other lots in a neighbourhood; lot surface areas can be calculated, and distances to specific services can be accurately calculated. Satellite imagery data can also be included in GIS systems. System implementation costs for a comprehensive GIS can be expensive for municipal or regional governments (Oppman 1998).

Computer aided design (CAD) systems can also provide sources of asset management information for the engineering, technical and management staff (Sommerhoff 1999). Dimensional information, such as areas and lengths can be extracted from CAD drawings, and the drawings provide up-to-date information about the extent of the portfolio. However, there are considerable incompatible issues with data formats (Vanier 1998) from CAD and CADFM (facilities management) systems if they are also to be used for asset management.

Another tool that can be used to record what assets are owned is a computerized maintenance management system (CMMS). There is a large selection of “fully commercialized” CMMSs available; many of these are relational database applications that can be adapted to meet the data handling needs of asset managers. A quick search on the Internet (e.g. http://www.altavista.digital.com, http://www.excite.com) using “computerized maintenance management system” or “cmms” produces thousands of sites dedicated to this topic. Detailed information on over 300 CMMS packages can be obtained from the Plant Maintenance Resource Center (PM 2000). It is obvious from this information that the CMMS domain, at this time, is mature, and that many stable, comprehensive, useful tools exist. For example, any number of CMMS applications can manage work orders, trouble calls, equipment cribs, stores inventories and preventive maintenance schedules, and many programs include features such as time recording, inventory control and invoicing. The CMMS’s capability to store inventory data is formidable; however, their capacity with respect to life cycle economics, service life prediction and risk analysis is considerably less sophisticated. These systems are currently not able to assist the manager in analysing data or offering scenarios for long-term system readiness, capability, or performance; but the CMMS has become an essential tool for the asset manager in the new millenium.

3.2 What is it worth?

Once an organization identifies the extent of its assets, it is necessary to establish the asset “value”. Six terms are used to describe the “value” of an asset; these terms were described in Section 1.1.: historical value, appreciated historical value, current replacement value “performance in use” value, market value, and deprival cost. One can take the simple view of the value of an asset as one data field on the asset record; however, the calculation and the recording of the value are neither simple nor straightforward. In fact, any implementation of an asset management system could use this sequential ordering of values as a plan for data collection; that is, obtain the same level of detail across the portfolio or obtain the highest level in each domain.

Typically, large organizations store the historical values of assets, and bring this value forward to current dollars using well-known building economic principles (ASTM E917 1994), or calculate the replacement cost based on the area, volume or length of a system or component (www.rsmeans.com). However, many do not store the “value” of that asset, but only the cost. Asset managers require both value and cost to make educated decisions. Normally these numbers are impossible to find in the proliferation of electronic records and the variety of manual systems. For example in the case of a simple re-paving project, the asset manager may wish to know the

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original cost (for comparison), the annual maintenance costs (for projections), the life cycle costs of a specific type of system (to compare them to a proposed configuration that is more expensive but could have a longer service life and a higher reliability) or the current replacement value. In this case, the asset manager needs access to both value and cost of the asset.

Life cycle costing (LCC) is based on well-known standards in the domain (ASTM E917 1994). This is described in later in this presentation. A number of “off-the-shelf” commercial tools such as Building Life-Cycle Cost program (BLCC 1995) have been developed to implement these ASTM standards. However, there are reports indicating that practitioners do not make use of these well-established LCC tools (McElroy 1999). Except for these types of LCC tools, there is little to help the asset manager to establish the actual value of an asset and few systems are comprehensive enough to save all six types of asset values, described earlier.

3.3 What is the deferred maintenance?

In the definition section of this presentation 'deferred maintenance' is described as "the cost of the maintenance (and not capital renewal) required to bring the asset to its original potential;

typically constituting work that has been postponed or phased for future action".

The deferred maintenance cannot be treated simply a sum of past annual maintenance deficits; it must include the compounding effect of deferring maintenance from one year to the next. This compounding effect is similar to the interest on a debt: if the maintenance is not completed in year one, then the costs of maintenance, repair or replacement are significantly higher in subsequent years, as shown in Fig. 1. De Sitter’s “Law of Fives” (De Sitter 1984) approximates this effect: if maintenance is not performed, then repairs equaling five times the maintenance costs are required. In turn, if the repairs are not effected, then renewal expenses can reach five times the repair costs. Therefore, postponing the maintenance compounds the amount of deferred maintenance.

Spending on maintenance and repair as shown in Fig. 2 can reduce this deferred maintenance. Fig. 2 schematically illustrates the reduction of the deferred maintenance with various levels of maintenance funding. The asset manager should keep in mind that maintenance and repair funding should be applied first to those assets of the type in curve (b) of Fig. 1, i.e. those with the highest degradation curves.

De fe rre d Ma in te n a nc e ( $

) (a) Total for all assets types (b) Asset type i

(c) Asset type ii (d) Asset type iii

(a) (b)

(c)

(d)

Year

Fig. 1: Growing deferred maintenance

(a) $ 0 maintenance per year (b) $ 1 M per year (c) $ 2 M per year (d) $ 3 M per year (a) (b) (c) (d) Year De fe rre d Ma in te n a nc e ( $ )

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NACUBO uses the term “facility condition index” or FCI to provide comparisons for the amount of deferred maintenance between different facilities or systems. The FCI is the amount of deferred maintenance divided by the current replacement value (CRV). NACUBO studies (1990) indicate those facilities with FCI’s higher than 0.15 are problematic.

The NACUBO Model can be easily implemented in a spreadsheet. The FCI provides a general impression of the overall state of individual facilities (NACUBO 1990), as shown in Table 1. A higher FCI indicates a lower relative state of the facility. More granular data on specific disciplines can also be displayed if available, as in the example for Building X-2 in Table 1. This example illustrates some of the problems at this level of asset management; - a number of software applications are required to produce the numbers required to prioritize work.

Table 1: Deferred Maintenance

Facility Replacement Value Deferred Maintenance Facility Condition Index (FCI) Building X-2 $ 6,967,000 $ 640,509 9.19% Architectural $ 2,345,000 $ 216,011 9.21% Mechanical $ 1,267,000 $ 30,241 2.39% Structural $ 2,134,000 $ 242,234 11.35% Electrical $ 1,221,000 $ 152,023 12.45% Asset X-3 $ 1,241,000 $ 67,315 5.42% Asset X-20 $ 10,031,000 $ 326,239 3.25% Asset X-24 $ 23,359,000 $ 239,391 1.02% Asset X-50 $ 6,451,000 $ 956,000 14.82%

Data warehousing and trend analysis allows the asset managers to calculate both the current backlog of deferred maintenance, in addition to the projected levels of maintenance in the future. Traditionally, a relational database only maintains the most current information in its records; however, very often in asset management there is a need to save intermittent snapshots of the state of the assets. These snapshots could be in the form of data dumps from the CMMS database; for example, saving data about the repair dates, repair scope, labour costs, contract specifications and drawings. These data could be warehoused and mined in future years to extract the trends in the past years on issues such as deferred maintenance and recurring maintenance scenarios. These data could also be used to establish trends for strategic planning.

3.4 What is its condition?

Once the extent and value of an asset has been determined and a ballpark financial condition has been obtained using the FCI, the next step is to assess its technical condition. Engineered Management Systems (EMS), as implemented by the US Army Corps of Engineers, can be used to establish the physical condition and the deferred maintenance of the asset (Bailey et al 1989; Shahin 1992).

The US Army Construction Engineering Research Laboratory (CERL) has pioneered the use of engineered management systems in many construction sectors, such as paving, roofing and rail maintenance (http://www.cecer.army.mil/facts/sheets/fl08.html). Engineered management systems (EMS) assign a condition index (CI) to an asset based on a number of factors including

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the number of defects, physical condition and quality of materials or workmanship. The EMS software embodies the results of research studies that estimate the potential degradation of the CI with respect to the loads on the system or external agents acting on materials. With all of these data at hand, it is possible to estimate the future CI, given the current state and a likely degradation curve. A number of systems exist for municipal infrastructure including PAVER (Shahin 1992), ROOFER (Bailey et al 1989), BUILDER (http://www.cecer.army.mil/ facts/sheets/ FL25.html), and RAILER (http://www.cecer.army.mil/facts/sheets/FL44.html).

A condition assessment survey (CAS) is another decision-support tool used to establish an asset's existing condition. A CAS produces a benchmark for comparison; not only between different assets, but also for the same asset at different times (IRC 1994; NRC 1994; http://www.fm.doe.gov/fm-20/cais.htm). “Using CAS, a maintenance manager can formalize the assembly of basic planning elements such as deficiency-based repair, replacement costs, projected remaining life and planned future use” (Coullahan and Siegfried 1996). A CAS records the deficiencies of a system or component, the extent of the defect, as well as the urgency of the repair work. In some cases, the estimated cost of repair is also provided. Management, as a result of the data generated by CAS, is better able to develop optimal plans for maintenance and repair of their buildings (Coullahan and Siegfried 1996). The US Department of Energy has a significant program (Earl 1997) dealing with life cycle asset management and condition assessment surveys (LCAM/CAS) and publishes newsletters on the topic in both hardcopy

(Inside Infrastructure 1998) and electronic format (http://www.fm.doe.gov/fm-20/read.htm).

3.5 What is the remaining service life?

After the extent of an infrastructure portfolio is known, with its value and condition determined, the asset manager must establish the remaining service life in order to calculate the life cycle costs for alternative maintenance, repair and renewal strategies. There are different types of service life, such as the technical service life and the economic service life.

The “technical” service life can be calculated employing techniques such as Markov chain modeling (Lounis et al 1998), the factorial method (Arseth and Hovde 1999) or from life expectancy tables (HAPM 1995). Techniques employing databases such as EMS and sophisticated mathematical modelling using Markov Chain (Lounis et al 1998) provide estimates for the remaining service life of components and systems. These techniques predict remaining service life based on studies of similar construction forms under test conditions. Unfortunately these techniques require the collection of considerable amounts of data; only a few domains such as bridge (Frangopol et al 1997), pavement (Shahin 1992) and roofing (Bailey et al 1989; Lounis et al 1998) management have reliable service life prediction techniques.

Different data are required to calculate the economic life. Databases such as those from

R.S. Means (www.rsmeans.com) or Whitestone Research (www.whitestoneresearch.com) are

used to calculate the immediate costs of repairs and to compare these numbers to the costs of renewal. Computer estimating programs can also calculate the costs of maintenance, repair and replacement. The life cycle costs (LCC) of these expenditures can be calculated using standard formulae for building economics (ASTM E917 1994) as shown in Equations (1) and (2).

Ct

(1+i)t

N t=0

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Where PVLCC = present value of life cycle costs

Ct = sum of all relevant costs, occurring in year t

N = length of study

i = the discount rate

PVLCC=IC+PVM+PVR+PVF-PVS Equation (2)

Where PVLCC = present value of life cycle costs

IC = initial cost

PVM = PV of maintenance and repair cost

PVR = PV of replacement cost

PVO = PV of operations cost

PVS = PV of resale value

To populate data for Equations (1) and (2) is not an easy task; not only is it difficult to obtain all of the costs for future years on projected operations, maintenance, repair and resale, but it is very difficult to obtain projections on the discount rate to be used. In addition, the user must first approximate the technical service life, as described above.

Decisions regarding the maintenance, repair, renewal or do-nothing alternatives can be made based on this economic analysis. Costing, however, is only one dimension of decision making. Another factor must also be considered, namely risk; this is detailed in the next section.

3.6 What do you fix first?

Deferred maintenance is not the only challenge for asset managers; in addition, there are continually new maintenance and repair requirements. Fig. 3 illustrates the accumulated maintenance assuming hypothetical zero maintenance expenditures. The on-going maintenance curve (c) in Fig. 3 (assuming no maintenance expenditures) can fluctuate based on the corporate asset growth or reduction and the age of facilities. Curve (a) is the sum of the deferred maintenance (curve b) and the on-going maintenance (curve c). Fig. 4 provides the accumulated maintenance given a hypothetical budget of $ 3M/yr to eliminate the backlog.

(a) Accumulated Maintenance (b) Deferred Maintenance (c) Maintenance Requirements (2% of CRV)

(assuming $ 3M maintenance per year)

(a) (b) (c) A c c u mul a te d Mai n te na nce ($ ) Year

Fig. 4: Accumulated maintenance reduction (a) Accumulated Maintenance

(b) Deferred Maintenance (c) Maintenance Requirements (2 % of CRV) (a) (b) (c) (assuming no maintenance expenditures) A c c u mul a te d Mai n te na nce ($ ) Year

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In addition to maintenance and repair, there are also the related problems of cyclical capital renewal: -- nothing lasts forever and sooner or later it has to be renewed, either as a complete system or as a part-by-part rehabilitation. For example, if asset managers know that roofs should be replaced every 20 years, windows every 10 years and seals every five years (HAPM 1995), they should budget for these forecasts accordingly. NACUBO (1990) also provides a practical method to plan this rehabilitation, replacement or renewal. The methodology is related to the Facility Condition Index (FCI) discussed earlier and is called capital renewal (CR) analysis. The CR analysis calculates the renewal costs and spreads these future expenditures equally around the planned renewal date in a five-year time span, as shown in Fig. 5 (b). In this example, three renewal projects are planned and the costs for implementing Project (i) are amortized from year two through year seven. Using CR analysis, costs for the CR for each and every system or facility can be calculated well into the future (knowing the service life), and can be discounted as a present value or calculated as an annuity expense, as shown in curve (c) in Fig. 6. These calculations can also be used to establish “sinking funds” or “reserve funds” for the facility. Spreadsheets can be used to implement the NACUBO model. Not to be forgotten in any of these calculations are tax implications of commercial maintenance.

The Real Estate Capital Asset Priority Planning System or RECAPP™ (http://www.recapp.com) is a strategic database management system that can calculate the funding requirements for capital repair/renovations over a 25-year time horizon (Gordon and Shore 1998). It is a relational database that develops prioritized capital funding and renewal projections using life cycle costing strategies. It is also a tactical planning tool that allows tracking of capital budgets, project status, and the risks associated with deferred maintenance. RECAPP allows the user to input data at an organizational, regional, district, building or departmental level and permits the user to enter information about assets such as building location, gross area, tenancy, and asset type. It also stores additional data such as digital images of the facility, system and components or CAD drawings of the floor plan. It can save archival information such as construction cost, age of facility, and maintenance expenditures. The output of RECAPP includes sophisticated plotting routines with histograms, pie charts or line plots

(a) (b) (c) (a) Maintenance / Renewal Requirements (b) Accumulated Maintenance

(c) Projected Capital Renewal ($3 M maintenance per year)

(Capital Renewal amortized over 10 years)

Year M a int e nance / Rene wal ( $ )

Fig. 6: Maintenance and renewal reduction

Accumulate

d Ma

intenanc

e ($)

Project ii (a) Accumulated Maintenance (b) Projected Capital Renewal (Projects i, ii, and iii

spread over 5 years)

(a)

(b) Project i Project iii

Year

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depicting portfolio age profiles or 25 year expenditure projections.

Decision-support tools such as those suggested in the Building Envelope Life Cycle Asset Management Project (BELCAM) can provide standardized interfaces for asset managers (Lounis et al 1998). The sophisticated and complex calculations, integrated with numerous computer applications could provide answers to many maintenance, repair and renewal questions. The interface shown in Fig. 7 provides the decision-maker with the relevant data required to prioritize projects using multi-objective optimization.

Starting at the top of Fig. 7, the Windows (a), (b), and (c) provide a graphical aerial view of the existing “Condition Rating”, “Risk of Failure” and “Maintenance Cost” for a number of assets, respectively (roofs in this case). Depending on the optimization “Objective” selected by the user in Window (e), and a budget selected in Window (d), the user can view the projected condition of the assets after the selected priority projects have been implemented. Alternatively, the user can view the projected condition ratings, risk of failure and maintenance costs in future years by manipulating the “Time” slider in Window (d).

(a) (b) (c)

(d) (e)

Fig. 7: Decision support interface

4. Conclusions

This presentation discussed the challenges faced by the construction industry when it comes to maintaining, repairing and renewing its existing and its future assets, but cautions that the challenges are not intractable. A multilevel plan for the implementation of asset management is presented in the form of six questions: What do you own? What is it worth? What is the deferred maintenance? What is its condition? What is the remaining service life? What do you fix first? Each successive level describes currently available tools and techniques for asset management and each “What” establishes a growing framework for the implementation of an asset management plan. Unfortunately, few tools exist in the area of strategic asset management and managers of municipal infrastructure have considerable work ahead in order to implement the

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full six levels described. The investigation leading to this presentation located a limited number of decision-support applications in the domain of municipal infrastructure but did not find any comprehensive solution that addresses the current and future needs for investment planning for municipal engineers and managers. The presentation identifies the many opportunities faced by these asset managers: the need for seamless data integration, the requirement for enhancement and standardization of currently available tools, the need for information exchange and technology transfer, and requirement for addition research in areas such as life cycle analysis and service life prediction.

Based on the investigation completed to date and the experience learned from various related projects (Vanier and Lacasse 1996; Lounis et al 1998), the author identifies several administrative, financial and technical challenges to fully address the need of municipal infrastructure planning:

• seamless data integration of the software environment;

• enhancement and standardization of the currently available tools;

• central repository for the information;

• shared experiences and “best practices” such as proposed in the National Technical for

Municipal Infrastructure (Felio 1998);

• life cycle analysis and long-term service life prediction; and

• intercommunication between municipal infrastructure research and the field of service

life research.

The National Research Council Canada and the City of Montreal, in conjunction with the Regional Municipality of Hamilton-Wentworth, Greater Toronto Authority and the Regional Municipality of Ottawa-Carleton are cooperating on a “Municipal Infrastructure Investment Planning” (MIIP) Project (http://www.nrc.ca/irc/miip). This project addresses the need for decision-support tools and addresses some of the challenges identified earlier. The MIIP project builds on the existing service life and asset management information developed in the Building Envelope and Life Cycle Asset Management Project (Lacasse and Vanier 1996; Vanier and Lacasse 1996). The objectives of the MIIP Project are as follows:

• Serve as a clearinghouse for asset management for municipal infrastructure.

• Locate tools and techniques to assist municipal infrastructure investment planning.

• Develop prototype tools and techniques for asset managers to better manage their

municipal infrastructure.

• Cooperate with software vendors to develop useful, usable and reliable software.

5. References

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Arseth, L.I. and Hovde, P.J. (1999) A Stochastic Approach to the Factor Method for Estimating Service life, Proceedings of the Eighth International Conference on Durability of Building Materials and Components, Vancouver, Canada, May 30-Jun 3, National Research Council of Canada, Ottawa, Vol. 2, pp. 1247-1256.

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ASTM E917. (1994) Standard Practice for Measuring Life-Cycle Costs of Buildings and Building Systems, American Society for Testing and Materials, Philadelphia Pa. Bailey, D.M., Brotherson, D.E., Tobiasson, W. and Knehans, A. (1989) ROOFER: An

Engineered Management System for Bituminous Built-Up Roofs, Technical Report M-90/04/ ADA218529, US Army Construction Engineering Research Laboratory, Champaign, Ill. BLCC. (1995) The NIST "Building Life-Cycle Cost" Program, Version 4.3, User's Guide and

Reference Manual, NISTIR 5185-3, National Institute of Standards and Technology, Gaithersburg, Md.

Burns, Penny, (1990) Asset Management - A Global View, Building Asset Management (Don't Wait Until 2000), Building Science Forum of Australia, Randwick Racecourse, NSW, Australia, Jul. 25, pp. 1-15.

Burns, P., Hope, D. and Roorda, J. (1999) Managing Infrastructure for the Next Generation, Automation in Construction, Vol. 8, 689-703.

CERF. (1996) Level of Investment Study: Facility and Infrastructure Maintenance and Repair, Civil Engineering Research Foundation, Washington, D.C.

CICA. (1989) Accounting and Reporting for Physical Assets by Governments, Canadian Institute of Chartered Accountants, Toronto, Ontario, Canada.

CMHC (1995) An Assessment of Municipal Infrastructure Information Needs, Canada Mortgage and Housing Corporation, Internal Report, 27p plus appendices.

Coullahan, R. and Siegfried, C. (1996) Facilities Maintenance Using Life Cycle Asset Management, Facilities Engineering Journal, Mar/Apr, Association for Facilities Engineering, Cincinnati, Oh (http://www.afe.org/).

CSA (1995) CSA S478-1995: Guidelines on Durability in Buildings, Canadian Standards Association, Rexdale, ON., 93p.

De Sitter, W.R. (1984) Costs for Service Life Optimization: The Law of Fives, Durability of Concrete Structures, Workshop Report, Ed. Steen Rostam, 18-20 May, Copenhagen, Denmark, 131-134.

Earl, R. (1997) The Condition Assessment Survey: A Case Study for Application to Public Sector Organizations, Proc. Infrastructure Condition Assessment: Art, Science and Practice, American Society of Civil Engineers, Boston, Aug., 277-286.

Edmonton. (1998) Securing our Future: Edmonton’s Long Range Financial Plan, KPMG presentation to Council, Available from: The City of Edmonton, Alberta, Canada.

Felio, G.Y. (1998) A Framework for Innovation in Urban Infrastructure, Canadian Consulting Engineer Vol. 39(2) March/April, 31, 32, 41.

Frangopol, D.M., Lin, K.Y. and Estes, A.C. (1997) Life-cycle cost design of deteriorating structures, ASCE Journal of Structural Engineering., Vol. 123, No. 10, 1390-1401. GIAC. (1998) 1998 Canadian Geomatics Source Book, Third Edition, Geomatics Industry

Association of Canada, Ottawa, Canada (http://www.giac.ca/site/info/source.cfm).

Gordon, A.R. and Shore, K.R. (1998) Life Cycle Renewal as a Business Process, Innovations in Urban Infrastructure Seminar of the APWA International Public Works Congress, Las Vegas, USA, pp. 41-53, (http://www.nrc.ca/irc/uir/apwa/apwa98).

HAPM (1995) LifeSpans of Building Components, Technical Note 6, Housing Association Property Mutual, June, 1995, London (http://www.hapm.co.uk).

Inside Infrastructure. (1998) Inside Infrastructure Newsletter, Available from: Marsha Penhaker, FM-20, Department of Energy, Washington, D.C., 20585, Tel: (202) 586-0426.

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IRC. (1994) Protocols for Building Condition Assessment, Institute for Research in Construction, National Research Council Canada, Ottawa, Canada.

Kaiser, H.H. (1996) A Foundation to Uphold: A Study of Facilities Conditions at U.S. Colleges and Universities, Association of Physical Plant Administrators, Alexandria, Virginia.

Lacasse, M.A. and Vanier, D.J. (1996) A Review of Service Life and Durability Issues, Proc. 7th

International Conference of the Durability of Building Materials and Components, Stockholm, Sweden, Vol. 2, 857-866.

Lemer, A.C. (1998) Progress Toward Integrated Infrastructure-Assets-Management Systems: GIS and Beyond, Innovations in Urban Infrastructure Seminar of the APWA International Public Works Congress, Las Vegas, Nevada, pp. 7-24, (http://www.nrc.ca/irc/uir/apwa/apwa98). Lounis, Z. Vanier, D.J. Lacasse, M.A. and Kyle, B.R (1998) Effective decision-making tools for

roofing maintenance management, First International Conference on New Information Technologies for Decision Making in Construction, Montreal, Canada, pp. 425-436, (http://www.nrc.ca/irc/fulltext/nrcc42831.pdf).

McElroy, R.S. (1999) Update on National Asset Management Initiatives: Facilitating Investment Decision-Making, Innovations in Urban Infrastructure Seminar of the APWA International Public Works Congress, Denver, U.S.A, pp. 1-10, (http://www.nrc.ca/irc/uir/apwa/apwa99). Melvin, E. (1992) Plan, Predict, Prevent: How to Reinvest in Public Buildings, Special Report

#62, American Public Works Association Research Foundation, Chicago, IL.

MIDS (1999) http://www.ogra.org/mids/ and http://www.tricom.org/projects/mids/news/

NACUBO (1990) Managing the Facilities Portfolio, National Association of College and University Business Officers, Washington, DC, 100p.

NRC. (1994) Toward Infrastructure Improvement: An Agenda for Research, Building Research Board, National Research Council, National Academy Press, Washington, D.C.

NRC. (1996) Budgeting for Facilities Maintenance and Repair Activities, Standing Committee on Operations and Maintenance, Report 131, National Research Council, National Academy Press, Washington, D.C.

Oppman, R.S. (1998) A True Enterprise GIS: Oakland County, Michigan, Municipal GIS, Sep-Oct, The Sanborn Map Company, Inc., 629 Fifth Avenue, Pelham, NY, 1,4-6.

(http://www.sanbornmap.com/municipa.htm).

PM. (2000) Plant Maintenance Resource Center, Winthrop, Western Australia (http://www.plant-maintenance.com/maintenance_software.shtml).

Shahin, M.Y. (1992) 20 Years Experience in the PAVER Pavement Management System: Development and Implementation, Pavement Management Implementation, F.B. Holt and W.L. Gramling, editors, ASTM, Philadelphia, Pa.

Sommerhoff, E.W. (1999) World Wide Work, Facilities Design and Management, Chicago, IL, May.

Vanier, D.J. (1998) Product Modeling: Helping Life Cycle Analysis of Roofing Systems, Proceedings of W78 Conference on The Life-Cycle of Construction IT Innovations: Technology Transfer from Research to Practice, Stockholm, Jun, 423-435.

Vanier, D.J. and Danylo, N. (1998) Municipal Infrastructure Investment Planning: Managing the Data, First International Conference on New Information Technologies in Civil Engineering, Montreal, Oct., 587-600.

Vanier, D.J., Lacasse, M.A. and Danylo, N. (1997) Innovation in Infrastructure Asset Management: the Need for Business Process Re-Engineering, Innovations in Urban

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Infrastructure Seminar of the APWA International Public Works Congress, Minneapolis, MN, USA, (http://www.nrc.ca/irc/uir/apwa/apwa97).

Vanier, D.J. and Lacasse, M.A. (1996) BELCAM Project: Service Life, Durability, and Asset

Management Research Proc. 7th International Conference on the Durability of Building

Materials and Components, Stockholm, Sweden, Vol. 2, 848-856.

Vanier, D.J. (1999) Why Industry Needs Asset Management Tools, Innovations in Urban Infrastructure Seminar of the APWA International Public Works Congress, Denver, U.S.A,

pp. 11-25, (http://www.nrc.ca/irc/uir/apwa/apwa99).

Winnipeg. (1998) Strategic Infrastructure Reinvestment Policy: Report and Recommendations, Available from: Strategic Infrastructure Reinvestment Policy, City of Winnipeg, 100 Main Street, Winnipeg, Manitoba, Canada R3C 1A4, Tel: (204) 986-7997.

Figure

Fig. 1: Growing deferred maintenance
Table 1: Deferred Maintenance Facility Replacement Value Deferred Maintenance Facility ConditionIndex (FCI) Building X-2 $ 6,967,000 $ 640,509 9.19% Architectural $ 2,345,000 $ 216,011 9.21% Mechanical $ 1,267,000 $ 30,241 2.39% Structural $ 2,134,000 $ 24
Fig. 4: Accumulated maintenance reduction(a) Accumulated Maintenance
Fig. 6: Maintenance and renewal reduction
+2

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