May2014
CONFIDENTIEL PROPRIETE RENAULT DEA-IRM/ DES « Mobilité et Systèmes de Transport/
Denis Darmouni
RENAULT CONNECTED SERVICES
RENAULT
CGEDD - 21 mai 2014
1
Denis Darmouni : Expert référent sénior Services de mobilité , du Domaine d’Expertise Stratégique « Mobilité et Systèmes de
Transport » dirigé par Christian Rousseau
CAR CONNECTED SERVICES - PLAN
1. CONNECTED SERVICES PORTFOLIO
2. SCOOP@F
May2014
CONFIDENTIEL PROPRIETE RENAULT DEA-IRM/ DES « Mobilité et Systèmes de Transport/
Denis Darmouni
CONNECTED SERVICES PORTFOLIO
Service name RANGE CAR EV /ICE
B2C/B2B DATE
My ZE connect EV B2C Sept 2011
My ZE inter@ctive EV B2C April 2013
R-Link EV & ICE B2C April 2013
Fleet asset management
: uploaded raw data EV & ICE B2B (LTR &
KA) Dec 2013
LTR : Long Term Rental KA : Key Account
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Remote battery charging status
BATTERY STATUS & LEVEL,
REMAINING TIME,
ESTIMATED RANGE
Monitoring battery charging status
START, END, PROBLEM
LOW BATTERY ALERT, CHARGING HISTORY
Charge spot consulting off bord (Address or Zipcode)
EV chargng advice
Remote control
•REMOTE CHARGING
•PC CHARGING SCHEDULER eco2
•PLUG IN MISSING STATUS
•REMOTE A/C, HEATING Specific navigation
•AVAILABILITY, OF CHARGING 3 ePOI (1)
REMOTE BATTERY ACCESS
In My Hand
INTERACTIVE CONTROL SAVE TIME & ENERGY
“My Z.E. Connect”
pack
“My Z.E.
Inter@ctive ”
pack LIVE Services
(1): according to country
In My Hand + In My Car
In My Car
• HD Traffic
• Road safety alerts
• Google local search
• Weather
Contents :
• PREINSTALLED APPLICATIONS
•STORE ACCESS FROM MM2012 ALWAYS CONNECTED
“Discovery”
pack
In My Car Included in car
price for 3Y LIFE :Option
ZEN, INTENS : Standard 3Y ZEN, INTENS : Standard Options
ZOE PACKAGING
May2014
CONFIDENTIEL PROPRIETE RENAULT DEA-IRM/ DES « Mobilité et Systèmes de Transport/
Denis Darmouni 5
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E-Shopping On-Board Shopping Through the Network
Sales of packs Up-front payment
Sales of packs Monthly payment
including in battery lease
Via PC: On line
Top Apps Top Apps Selected
Selected CategoriesCategories
Parking
Renault 1,99 €
Caravan DevLabs Studio Pack Digital
Renault 49,99 €
R-Link Store R-Link Store
Pack My Z.E.
Inter@ctive Renault
89 €
Via Car: On board R-Link Store
Via Network: Activ’Service
R-LINK : DISTRIBUTION CHANNELS OF PACKS
RENAULT R-LINK
MY MULTIMEDIA EVERYWHERE
CALL SAFELY
VEHICLE INFO CONNECTED CUSTOMISATION
REAL TIME TRAVEL
RENAULT R-LINK, THE NEW GENERATION MULTIMEDIA SYSTEM
May2014
CONFIDENTIEL PROPRIETE RENAULT DEA-IRM/ DES « Mobilité et Systèmes de Transport/
Denis Darmouni
R-LINK REGARDING TO COMPETITORS
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SBD survey 2013
FLEET USAGE COST REDUCTION
• Fuel consumption
• Vehicles maintenance management & anticipation
• Fleet management (contract duration / mileage, renewal)
DEPLOY RESPONSIBLE DRIVING POLICY
• Eco driving indication
• Safety
REDUCE YOUR FLEET MANAGER ACTIVITY
• Automatic data feedback
• Daily feedback for your higher reactivity
• Reliable data for you to deploy appropriate actions
FLEET ASSET MANAGEMENT is a OEM on-board telematic service that allow Fleet Managers to get daily & automatically data over their fleet usage, without any action from vehicle drivers.
A TOOL TO SUPPORT YOUR FLEET MANAGER
WHAT IS « FLEET ASSET MANAGEMENT » ?
May2014 DEA-IRM/ DES « Mobilité et Systèmes de Transport/
Denis Darmouni
Raw data down-load (SFTP protocol)
(*)TCU : Telematic Control Unit TCU (line fit) gathers
raw data directly from the car CAN-Bus and provides daily to Global
Data Centre server Renault activates
the service
Raw data stored in server, in a dedicated
area.
Data stored 3 months, ready for pick-up by
customer.
Customer can download daily raw data from its fleet
VEHICLE
DEALER SERVER CUSTOMER
CUSTOMER
Vehicle order
Service contract
TCU
(*)
FLEET ASSET MANAGEMENT : PROCESS
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SCOOP@F - DEPLOYMENT – FIGURES
5 AREAS
Coverage : 2000 KM
3000 cars (1000 Renault, 1000 PSA, 1000 areas)
Cellular & G5 communication
Roll Out scheduled in 2016
Areas Partners Phase Coverage KM
Ile de France DIRIF Phase 1 520
Phase 2 90
East corridor SANEF Phase 1 470
Bretagne DIR Ouest Phase 1 210
Phase 2 : CG 22/CG35/CG29/St Brieuc/CR Bretagne
Phase 2 400
Bordeaux CUB Phase 1 : Compass4D 50
Isère CG 38 Phase 1 250
Total Phase 1 : EOY 2016 1500
Phase 2 : EOY 2017 1990
May2014
CONFIDENTIEL PROPRIETE RENAULT DEA-IRM/ DES « Mobilité et Systèmes de Transport/
Denis Darmouni
WHY DEPLOY G5 TECHNOLOGY ?
1. AUTOMOTIVE TOPIC
• Competitors (DCX,VAG, BMW, HONDA, GM, FORD, TOYOTA [US]
VOLVO, HYUNDAI)
2. REACTIVITY NECESSARY FOR THE COLLISION AVOIDANCE
• Primary road safety & the deployment of the autonomous car
3. BANDWIDTH DEDICATED TO AUTOMOTIVE
• Bandwidth dedicated and bigger than 3G (6MB/s vs 350 Kb/s [3G])
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AREAS : 5 DIFFERENT ROAD NETWORKS
100 RSU*
40 RSU
100 RSU
20 RSU 20 RSU
* : under construction
RSU : Road Side Unit
May2014
CONFIDENTIEL PROPRIETE RENAULT DEA-IRM/ DES « Mobilité et Systèmes de Transport/
Denis Darmouni
SERVICES SCHEDULED
13 Groupe de Service
Communs
Description et cas d'utilisation Customers benefits
Collecte de données véhicule
V2I
Collecte de données véhicules
Sharing Alerte Chantiers
V2I, V2V
- alerte chantier fixe ou mobile
- alerte intervention sur voie (engins de viabilité hivernale, véhicule de patrouille)
- alerte présence d'agent
Safety Signalisation
embarquée – Indication pour la
conduite
I2V- vitesse fixe contextuelle - vitesse dynamique contextuelle
- PMV embarqué
Comfort
Signalisation embarquée – événements inopinés
et dangereux
V2V et I2V
- alerte présence humaine sur les voies - alerte obstacle, animal sur les voies
- alerte véhicule arrêté, en panne - alerte véhicule à contre-sens
- alerte queue de bouchon - alerte freinage d'urgence - alerte accident non protégé
- alerte météo : visibilité,…
collision avoidance => Safety
Information trafic routier
I2V
- temps de parcours sur tronçon
- état de circulation
Save time
Parc relais
I2V
- localisation et disponibilité des parking-relais, horaires
des prochains départs transports collectifs
Economy
CONFIDENTIEL
MAIN STAKES
1. Assess the quality of service & the technical performance of the system.
2. Compare technical performance between cellular & G5 communication
3. Ensure interoperability at European level of deployed systems.
4. Prepare the autonomous driving (define the best conditions needed)
5. Understand usage by our customers in the context of interaction V2V and
V2I (urban & outskirt) Identify new cooperative service for Renault
May2014
CONFIDENTIEL PROPRIETE RENAULT DEA-IRM/ DES « Mobilité et Systèmes de Transport/
Denis Darmouni
APPENDIX
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Android Based system 7 inch Touchscreen Connected
Application Store
Use of car information Interior design element Drive adapted ergonomy Automobile related services
RENAULT R-LINK
RENAULT R-LINK, AN INTEGRATED TABLET IN THE CAR
May2014
CONFIDENTIEL PROPRIETE RENAULT DEA-IRM/ DES « Mobilité et Systèmes de Transport/
Denis Darmouni
17
MY Z.E. CONNECT
What is it?
My Z.E. Connect is a package that gives
customers (on Smartphone or on PC):
•Access to remote battery charging status
(status, level, remaining time, range)
•Access to monitor battery charging status
(start, end, problem : SMS or Email)
•Access to low battery alert (SMS or Email)
•Charge history , EV charging advice (Only on PC)
•QuickDrop and charge spot off- board consulting with address and ZipCode
(only on PC)
Can consult
my battery
charge level
What is it?
My Z.E. Inter@ctive is a package that gives
customers (on Smartphone or on PC):
•Access to remote charging (Start)
•Access to remote charging scheduler
(Plan your charging time) only on PC
•Access to remote Air Conditioning, Heating (Schedule/Start/Stop)
•Access to specific navigation : Availability of charging ePOI (1)
MY Z.E. INTER@CTIVE
(1): according to country