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Designing Enterprise Decisions

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Designing Enterprise Decisions

Research contact: Victor Tang (Graduate Student), Massachusetts Institute of Technology

Research Advisor, Prof. Warren P. Seering Mechanical Engineering and Engineering Systems Division

victang@mit.edu MIT E60-256, Center for Innovation in Product Development, 30 Memorial Drive, Cambridge, MA 02142

Research goals

Enable executives to make high quality decisions by effective exploration of the decision and solution spaces using

engineering methods …

particularly, design of experiments (DOE)

A model of a real company, ADI

new product development

R&D spending

stock market market potential and market share

financial stress competitors management accounting manufacturing pricing product price costs competitors’ price unit cost

costs and expenses

market value of the firm

Total Quality Management new products shipments orders

industry growth balance sheet, I&E, flow of funds yield prod. price financial accounting % contribution 878.1 906.6 603.3 761.9 output Predictions best factor-levels 1,3,1,3 In best environment In worst environment BAU output best worst BAU 715.8 862.6 566.9 717.9 1 2 3 3 829.9 969.9 670.1 849.6 3 1 2 3 680.2 813.3 532.9 694.4 2 3 1 3 812.2 952.7 653.5 830.5 2 1 3 2 650.4 748.3 511.5 691.5 1 3 2 2 776.6 927.4 613.1 789.3 3 2 1 2 805.5 954.1 641.9 820.6 3 3 3 1 767.8 912.5 607.3 783.7 2 2 2 1 708.0 852.1 553.0 718.9 1 1 1 1 orders   = compt   = indust   = pr ice C O G S yie ld R & D environment price 59.5% COGS 24% yield 14.8% R&D 1.7%

9 experiments, 27 points  predictions

Configuration of controllable variables

can favorably impact a firm’s performance,

under good and bad environments

source: experiment L27 including full factorial Indicated Market Value of the firm

1.215 B 1.091 B 967.22 M 843.13 M 719.03 M 594.94 M 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 0 2 4 6 8 10 12 14 16 18 20 22 24 Time (Month)

Indicated Market Value of the firm : 110L81-61 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

Indicated Market Value of the firm : 110L81-41 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2

Indicated Market Value of the firm : 110L81-21 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3

best BAU worst output best worst BAU 848.4 982.6 689.8 872.7 3 1 3 3 864.4 989.9 693.2 910.0 3 1 3 2 817.2 965.7 650.7 835.2 3 1 1 1 870.1 1003. 707.5 899.8 3 1 3 1 781.5 931.3 617.3 795.9 3 3 2 1 812.5 960.7 647.7 829.1 3 2 2 1 736.1 885.8 581.8 740. 8 1 1 2 1 842.3 984.0 677.6 865.1 3 1 2 1 799.1 944.0 937.4 815.7 2 1 2 1 orders   = compt   = ind   = p ric e C O G S y ie ld R & D environment

9-step hill-climbing: a very effective process

Our study suggests that this engineering method for designing decisions can be applied to enterprise decisions.

Sparcity, hierarchy, and inheritance all properties of complex engineering

systems - are also exhibited by an enterprise – a socio-technical system.

Summary of key findings

Case studies underway

How to optimize client satisfaction for a risky Web-based development project for a global manufacturing company?

How to raise profit level by $xx M in the next six months for a global electronics outsourcing company?

Decisions … decisions

What can I control? How?

By how much?

What cannot be controlled? What can I do about that? Can I limit my down-side risks?

The problem in DOE normal form

uncontrollable variables controllable variables outcomes problem industry growth competitors’ attractiveness R&D IC yield firm value stock price gross profit

threat of hostile take-over

SG&A

op. income

ADI orders

COGS

Références

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