Age management: a new
challenge for HRM?
Cornet Annie- Hec - Ulg (Université de Liège) 2
Challenges
More efficiency (means):
People implication
Organizational commitment
Workers satisfaction / special needs Intergenerational cooperation
Knowledge and expertise transfert Competencies Management
More effectiveness (goals):
Relations and satisfaction of customers / users
Products and services linked with the needs of people of different
Paradox ….
Some academic researchers think that
age don’t generate differential behaviors
/ age is not a criteria for HRM
In the field, managers said that they
observe differential behaviors between
the generations / they don’t understand
some generations, like Y generations !
Looking for difference …
Cornet Annie- Hec - Ulg (Université de Liège) 4
• < 30
• youth
• 30- 50
• mediors
50
seniors
Chronological age
Generations approach (values,
history, norms)
Y > 1978-1981 X 1962-1964 1978-1981 Baby-boomers (<1962-1964)• Work sense
• Worlife balance
• Gender / linked
between sex
• Organisational
structure
• Workforce
market
• Internationalisa
tion /
mondialisation
Living same events …
War
After-war (growing)
May 68 – 70th
Crisis 1973-1980
Growing – mondialisation / IT time
WTC – 2011 : terrorism / religion radicalisation
> 2008 : financial crisis / social network
Cycle Life
<35 ans 35-50 +50 (seniors) Single X X X Couple without children X X X Couple with children <12 X X X Couple with children >12 X X Others families (older parents, etc.) X X XImplication for HRM
Age management
Some specificities / but also some similarities
General / specific needs (linked with age, cycle life, etc.)
Intersectionnality : age / generation
X gender (W /M)
X socio-culturel class / race
X level of qualification
Legislation and socio-culturel context
Références
Pichault, F., & Pleyers, M. (2010). Pour en finir avec la génération Y...
Enquête sur une représentation managériale. Paper presented at the
Nouveaux comportements, nouvelle GRH, St Malo.
Tremblay, D. G. (2005). De la conciliation emploi-famille à une
politique des temps sociaux. Montréal: Presses de l’Université du
Québec.
Twenge, J. M. (2010). A review of the empirical evidence on
generational differences in work attitudes. . Journal of Business and
Psychology, 25(2), 201-210.
Vendramin, P. (2007). Temps, rythmes de travail et conciliation des
temps sociaux Rapport de l’enquête « Temps et travail », . Namur: FTU Namur, Belgique.