The table in this module describes some of the possible situations and error messages that you might encounter during the interactive update process.
Situation Possible Message(s) What to Do
Updating from ... The specified source l. Ensure either the 9-track a local source. could not be verified. drive is online or the cartridge
Change the source specified, drive is finished loading the or ensure the media is loaded tape (the busy light is out).
and ready to read.
2. Ensure your source is correct:
• Series 300: Default source is /dev/update. src .
• Series 800: Default source is /dev/rmt/Om (Le., zerom).
If your system does not have the default device file, if you are updating from a different source, or if you are updating a Series 800 from cartridge tape, you must specify the correct name of the source device's device file.
See "Planning for an Update" in this chapter.
3-22 ,Updating HP-UX
Situation Possible Message( s) What to Do Updating from Cannot open source name: Ensure your source is correct:
a local source.
• Series 300: Default source is /dev/update. src.
• Series 800: Default source is /dev/rmt/Om (Le., zerom).
If your system does not have the default device file, if you are updating from a different source, or if you are updating a Series 800 from cartridge tape, you must specify the correct name of the source device's device file.
See "Planning for an Update" in this chapter.
This table is continued on the following page . ...
Updating HP-UX 3-23
Situation Possible Message(s) What to Do
Updating l. Netdist server host For each of these messages, first from a netdist name is not in the hosts check that the host name and
server. database. port number are correct. If
2. Cannot connect to netdist you do not know the correct server running on host x at name/number, see the network port y: Server not running or system administrator.
or connection refused. l. Either add an entry for the 3. Connection closed by server host to the hosts
netdist server on host database, or use the server name: Access to this host's internet address instead server is restricted. of its host name.
4. . .. Server has no filesets 2. The netdist server probably is for this architecture. not running on the specified
host. Contact the network administrator.
3. The network administrator must modify the server's security file so your system can use the netdist service.
4. The server specified is not distributing software for your system type. Either locate a server that can distribute software for your system type, or configure the server specified so it can distribute the appropriate software.
3-24 Updating HP-UX
Situation Possible Message( s) What to Do Updating a 1. The Series 300 software on 1. On a Series 800 cluster, cluster. this update media cannot update requires CDF
be loaded correctly on information that does not missing CDF information. intend to convert the system
into a cluster server, you can ignore this message.
Configuring a The software on this update Network distribution requires netdist server media cannot be distributed CDF information that does not (running by a netdist server due to exist on pre-7.0 media. Obtain a updist). missing CDF information. 7.0 version of this software.
Starting the 1. netdist/tcp is not a 1. Either add an entry to netdistd registered service the /etc/services file, program.
2. Another netdist server program is running on the
Situation Possible Message( s) What to Do You've l. . .. The media type l. You inserted a tape not in 7.0 inserted the appears to be Logical update format ( Series 800 install, first update Interchange Format Series 300 pre-7.0 update). See
tape. (LIF) .... update.6.5(lM) in the HP-UX
2. . .. The media is an Reference.
unrecognized (invalid) 2. Perhaps you inserted a tape not type. or it might be in 7.0 format. See update.6.5(lM)
Destination • It is recommended you See "Analyzing Disk Space" in this disk is free up n kbytes .... chapter. For instructions on mounting almost full.
• Loading the selected file systems to free disk space, see filesets would result in "Managing the File System" in this less free disk space ... manual. For a detailed discussion of
Situation Possible Message(s) What to Do You selected ... non-essential process You have several options:
filesets that (other than those expected
• Continue, and the processes will caused a at the time of system
system reboot) ... terminate eventually,· using disk
reboot, but space while update runs; users may
unexpected lose work in progress.
processes are • Do a shell escape, and run cat or
running. more on /tmp/update. procs to get
PIDs of nonessential processes. Kill those processes (kill -9 pid).
• Do a shell escape and run ps to inspect all processes running on the system.
• Exit update, and run shutdown;
then restart the program by typing / etc/update). You will lose any partition/fileset selections already made.
Updating HP-UX 3-27
Situation Possible Message( s) What to Do Series 800: You might not see any Probably a mismatch between The update messages on the display. your hardware configuration and program quit Messages will be logged to /etc/conf/gen/8800.
without /tmp/update .log.
Fix 8800. See "Reconfiguring the Kernel"
successfully
building a in the HP- UX System Administration
kernel. Tasks manual. Execute:
/etc/uxgen /etc/conf/gen/S800 to ensure that the file has no typing errors. Type exit to return to the update facility, and that facility will attempt to rebuild the kernel.
Series 800: Messages will vary. Perhaps due to a mismatch between
You are your hardware configuration file and the
given a S800 file (/etc/conf/gen/8800). See
shell and "Reconfiguring the Kernel" in the Series
instructed to 800 System Administration Tasks Manual;
fix a gen file. and perhaps the the hardware installation and configuration guide. Before you re-execute / etc/update, ensure that the running kernel, /hpux file and kernel generation file agree (see prerequisites).
A customize Type "exit" to return to Check /tmp/update .log, and re-run the script has update. customize script as indicated.
failed.
3-28 Updating HP-UX
Situation Possible Message(s) What to Do
Series 800: Any variety of kernel Use (CTRL
HD
to refresh the screen if Messages are messages. update is not loading filesets (do notoverwriting touch keyboard during loading).
the update
Series 800: Utili ty requires Reset the 1SL Jastsize parameter:
The process more memory than is
1. Cycle power on the processor (turn the quits at configured.
boot-up, processor off and then on again).
either during 2. When you see this prompt, interrupt
The autoboot should now succeed.
Garbled No error message You may have set TERM incorrectly.