Towards Improving e-Government Services Using Social Media-Based Citizen's Profile Investigation

Our research aims to address this gap by drawing on quantitative primary data collected from over 1200 citizens across three African countries (Nigeria, Ethiopia and South Africa)

1) Infrastructure as a Service (IaaS): this service model offers the end-user outsourced processing, storage, networks, and other fundamental computing resources by

To discern how various factors affect user satisfaction, the available methods such as SERVQUAL and e-government satisfaction index models only account for the

To discern how various factors affect user satisfaction, the available methods such as SERVQUAL and e-government satisfaction index models only account for the e-service

Although in recent years a multitude of European programs and initiatives have been implemented to mature the existing cross-border systems technologically and

The fourth one is that properly conceptualized APIs enable creation of new business models and even new industries [9, 20], while successful penetration of

These services use cloud computing technology fighting the incompatibility of diverge environments and thus facilitating the provision of primary health care services,

Having IOP platform running, a portal can be built over it to offer different online services at one single entry for public.. In a single entry we can offer to