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Preface

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Preface

In the era of continuous changes in the internal organizational settings and exter- nal business environments, such as new regulations and business opportunities, modern enterprises are subject to extensive research and study. A challenge that is already characterized as the futuristic aspect of the 21st century enterprise is complexity and agility. With globalization of economy, business processes are scattered not only throughout the labyrinth of their own enterprise, but also across different enterprises, and far beyond the national boundaries. The grow- ing phenomenon of business process outsourcing is an obvious manifestation of this trend. Increasing competition, customer demands, and emerging technolo- gies also take their tool on modern enterprise by requiring swift adaptation to the changes. Training of employees to learn their roles and see the role of oth- ers as they are enacted, imitating group decisions, and creating realistic virtual situations are other aspects of the overall study about modern enterprises. All this puts enterprises on ever-improving, redesigning, and adapting track that requires adequate tools, methods and approaches. As a complex socio-technical phenomenon, a profound understanding, analysis, and design of a modern en- terprise and its interwoven business processes require tools that are effective, efficient, and practice proven.

Modeling and simulation are the tools and methods that are effective, efficient, economic, and widely used in enterprise study and within the holis- tic approach of business process management. Complementary deliverables of modeling (conceptual modeling) and simulation in enterprise study constitute a whole cycle of study of these complex systems. In its turn, modeling and simu- lation also requires to be based on engineering principles, systematic approach, sound and rigorous theories and methodologies.

In order to monitor and study processes and interaction of actors in a realistic and interactive environment, animation and gaming are the other two rapidly growing fields associated with enterprise and organizational study, and business process management.

In order to address these challenges, find and improve solutions, and demon- strate application of modeling and simulation in the study of enterprise, its organization and underlying business processes, these proceedings include a col- lection of papers presented at EOMAS 2009. In addition, EOMAS also included a panel of experts on ”Simulation modeling and visualization for innovative teaching” and a keynote presentation.

June 2009 Joseph Barjis

Workshop Chair EOMAS 2009

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Organization

The EOMAS workshop is annually organized as an international forum for re- searchers and practitioners in the field of Enterprise & Organization Modeling and Simulation. Organization of this workshop, the panel, and peer review of the contributions made to this workshop are accomplished by an international team of outstanding experts in the fields of Enterprise Modeling and Simulation.

Workshop Organizers

Workshop Chair

Joseph Barjis Delft University of Technology, Netherlands

Program Co-chairs

Johann Kinghorn Stellenbosch University, South Africa Srini Ramaswamy University of Arkansas at Little Rock, USA

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Program Committee

Antonia Albani Delft University of Technology, Netherlands Anteneh Ayanso Brock University, Canada

Joseph Barjis Delft University of Technology, Netherlands Ygal Bendavid Polytechnic and Academia RFID, Canada Tatiana Bouzdine-Chameeva BEM - Bordeaux Management School, France Manuel I. Capel-Tu˜n´on University of Granada, Spain

Rodney Clarke University of Wollongong, Australia

Jan Dietz Delft University of Technology, Netherlands Samuel Fosso Wamba University of Wollongong, Australia

Ashish Gupta Minnesota State University Moorhead, USA Oleg Gusikhin Ford Research and Advanced Engineering, USA Johann Kinghorn Stellenbosch University, South Africa

Fabrice Kordon Universit Pierre and Marie Curie, France Peggy Daniels Lee Penn State Great Valley, USA

Selma Limam Mansar Carnegie Mellon University - Qatar, Qatar Mikael Lind University College of Boras, Sweden Oswaldo Lorenzo Instituto de Empresa, Spain

Prabhat Mahanti University of New Brunswick, Canada Yuri Merkuryev Riga Technical University, Latvia

Vojtech Merunka Czech University of Life Sciences Prague, Czech Republic

Martin Molhanec Czech Technical University in Prague, Czech Republic

Murali Mohan Narasipuram City University of Hong Kong, China Alta van der Merwe University of South Africa, South Africa Oleg V. Pavlov Worcester Polytechnic Institute, USA Viara Popova De Montfort University, UK

Ghaith Rabadi Old Dominion University, USA

Srini Ramaswamy University of Arkansas at Little Rock, USA Han Reichgelt Southern Polytechnic State University, USA Peter Rittgen University College of Boras, Sweden

Natalia Sidorova Eindhoven University, Netherlands Yutaka Takahashi Senshu University, Japan

Jos´e Tribolet Technical University of Lisbon, Portugal Alexander Verbraeck Delft University of Technology, Netherlands Gerald Wagner University of Nebraska at Omaha, USA

Auxiliary Reviewers

Rick van Krevelen Delft University of Technology, Netherlands Irina Rychkova Ecole Polytechnique Federale de Lausanne,´

Switzerland

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Sponsoring Institutions

– SIGMAS (SpecialInterestGroup onModeling AndSimulation of the Association for Information Systems)

– SIGSIM (SpecialInterestGroup onSimulation of the Association for Computing Machinery)

– CAiSE 2009 (InternationalConference onAdvancedInformationSystems Engineering)

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