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A Touching Agent : Integrating Touch in Social Interactions between Human and Embodied Conversational Agent in an Immersive Environment

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HAL Id: hal-02359879

https://hal.archives-ouvertes.fr/hal-02359879

Submitted on 12 Nov 2019

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A Touching Agent : Integrating Touch in Social Interactions between Human and Embodied Conversational Agent in an Immersive Environment

Fabien Boucaud, Indira Thouvenin, Catherine Pelachaud

To cite this version:

Fabien Boucaud, Indira Thouvenin, Catherine Pelachaud. A Touching Agent : Integrating Touch in Social Interactions between Human and Embodied Conversational Agent in an Immersive Environ- ment. 3rd International Association for the Study of Affective Touch Congress (IASAT 2019), Sep 2019, Linköping, Sweden. �hal-02359879�

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A Touching Agent :

Integrating Touch in Social Interactions between Human and Embodied Conversational Agent in an

Immersive Environment

Fabien Boucaudˡ - PhD Student

Supervisors : Indira Thouveninˡ & Catherine Pelachaud²

ˡSorbonne Université, Université de Technologie de Compiègne, CNRS UMR 7253 Heudiasyc

²Sorbonne Université, CNRS UMR 7222 ISIR, UPMC Campus Jussieu

Embodied Conversational Agents (ECA)

Social Touch & Technology

The immersive room

Main research questions

- Artificial social agent with a body, or at least part of a body, designed to interact and talk with humans or other agents.

- Can use non verbal communication (gestures, facial expressions) and generate rapport.

To which extent granting an ECA the ability to touch and be touched would enhance its ability to communicate emotions and to build and maintain a social and emotional relationship with a human?

From the agent's perspective : when and how to touch the human, and how to react to being touched?

- Social touch is particularly useful to communicate emotions, and essential to individuals' well-being. Yet, only few communication technologies include it.

- Three kinds of social touch technologies: detection and sensing, mediation and simulation.

- However, very difficult to imitate natural haptic sensations via technology : vibrations feel unnatural, force- feedback can be heavy in terms of equipment, temperature is hard to set up (esp. in real time), etc.

The virtual environment and the agent are projected on the walls and the floor in stereoscopic 3D. The user can then see everything in 1:1 scale through the glasses.

Giving the agent a sense of touch Haptic feedback device

- Voice coils can be used to produce richer vibration patterns on our pre-defined hit, caress and tap touch types.

- More diversified and detailed frequencies for interesting noises (white, pink, ...)

- Implemented in a tactile sleeve device.

Integrating touch to the interactive loop

The agent's body can detect whether the human is touching the agent or not, and how (where, for how long, velocity,...), based on the spatial coordinates.

However, the agent is intangible and thus we need to provide haptic feedback to make it able to touch the human.

A traditional interactive loop between human and autonomous social agent is based on the ability of the agent to perceive the human's behaviour in the environment, to then reason and decide how to answer, and to eventually provide his answer to the human via some kind of interface.

The place of social touch in such a loop with, in red, our main interests and contributions.

Has touch happened? If so, what type of touch could it have been (hit, caress,...)? If not, is it likely soon?

Social

interpretation of the

perceived

touch based on context and

knowledge of the agent.

Decision of whether to touch or not, how, and overall answering behaviour.

Références

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Keywords: Virtual Reality, Immersive Environment, Human-Agent Interaction, Immersive Room, Embodied Conversational Agents, Social Touch, Empathic