In North America,, a 1.19 book-to-bill ratio and a better g growth rate than in Q2 &bull
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(2) Margin resistance in a tough environment Guidance on margin reiterated. Demand D d still till weak, k but b t some encouraging i signs i • Outsourcing continuing to play a stabilizing role • In North America,, a 1.19 book-to-bill ratio and a better g growth rate than in Q2 • In the financial sector, good sequential growth in North America and Asia Pacific, positive trends in capital markets • Hiring resumed to satisfy demand for specific skills or in specific markets. In this context, all efforts being mobilized towards profitable growth, supported by a strong set of initiatives | 2009 Q3 Revenues Together. Free your energies. Financial analysts © 2009 Capgemini. All rights reserved 2. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. • Tight management with utilization rates remaining high • Continuous offshore leverage, offshore penetration ratio increasing at 29% (20 432 employees in India and 5 (20,432 5,431 431 in other offshore locations) • Strong cash position maintained.
(3) Revenues Quarterly Evolution 2200. 2238. 2189. 2185. 2205. 2098. in M€. 2171 1946. 2000 1800 1600 1400. 1000. Q1 2008 Q2 2008 H1 2008 M€ (Published). 2 185. 2 189. 4 374. Q1 08. Q2 08. Q3 2008. Q4 2008. 2 098. 2 238. Q3 08. Q4 08. Q1 09. H2 2008 FY 2008 Q1 2009 4 336. 8 710. Q2 09. Q3 09. Q2 2009. H1 2009. Q3 2009. 2 205. 2 171. 4 376. 1 946. Sequential Current Growth. 0.2%. - 4.1%. 6.6%. - 1.5%. - 1.5%. - 10.4%. S Sequential i l Organic O i Growth G h. 2 1% 2.1%. - 4.7% 4 7%. 6 1% 6.1%. - 3.1% 3 1%. - 1.6% 1 6%. - 10.1% 10 1%. Year-on-Year Current Growth. 0.9%. - 0.8%. - 7.3%. Year-on-Year Organic Growth. 0.0%. - 3.6%. - 9.0%. | 2009 Q3 Revenues Together. Free your energies. Financial analysts © 2009 Capgemini. All rights reserved 3. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. 1200.
(4) Sequential. Year-on-year. Q3 09 / Q2 09. Q3 09 / Q3 08. Consulting Services. - 17.0%. - 17.1%. Technology Services. - 11.5%. - 11.1%. - 8.7% 8 7%. - 13.9% 13 9%. - 11.4%. - 12.5%. - 8.0% 8 0%. - 2.7% 2 7%. - 10.1%. - 9.0%. L Local lP Professional f i lS Services i. CS / TS / LPS Outsourcing Services. TOTAL GROUP. At constant rates and perimeter | 2009 Q3 Revenues Together. Free your energies. Financial analysts © 2009 Capgemini. All rights reserved 4. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. Q3 2009 Revenue Growth by Discipline.
(5) Q3 2009 Revenue Growth by Main Geographies. CURRENT. M€. Q3 2008. Q2 2009. Q3 2009. Organic. Sequential. Year on year. Sequential. Year on year. Q3 09/ Q2 09. Q3 09/ Q3 08. Q3 09/ Q2 09. Q3 09/ Q3 08. North America. 402. 414. 388. - 6.5%. - 3.6%. - 2.7%. - 7.3%. UK & IIreland l d. 482. 516. 450. - 12.8% 12 8%. - 6.7% 6 7%. - 13.9% 13 9%. 1 5% 1.5%. France. 480. 484. 431. - 11.0%. - 10.3%. - 10.9%. - 9.9%. Benelux. 326. 348. 325. - 6.7%. - 0.2%. - 6.7%. - 18.4%. Rest of Europe, Asia & Latin America. 408. 409. 352. - 13.8%. - 13.7%. - 14.6%. - 12.1%. TOTAL O GROUP G O. 2 098. 2 171. 1 946. - 10.4% %. - 7.3% %. - 10.1% %. - 9.0% %. | 2009 Q3 Revenues Together. Free your energies. Financial analysts © 2009 Capgemini. All rights reserved 5. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. Current.
(6) Q3 2009 Revenues by Main Geographies Q3 2008 North America. 18 7% 18.7%. 19.6%. 22.4% F France. Rest of Europe, Asia & Latin America. 18.1%. 20.7% 18.6%. North America. 19.9%. UK & Ireland. 23.1%. 22 2% 22.2% France. 16.7% Benelux. At constant rates and perimeter. Benelux. UK & IIreland l d. Q3 2009 | 2009 Q3 Revenues. Together. Free your energies. Financial analysts © 2009 Capgemini. All rights reserved 6. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. Rest of Europe, Asia & Latin America.
(7) Q3 2009 Revenues by Sector. 18.2% Other. Telecom, M di & Media Entertainment. 6.8%. Energy & Utilities. 13.2%. Manufacturing, Retail & Distribution. Financial Services. 27.8%. 9.8% 24.2%. Public Sector. 16 1% 16.1%. Other. Energy & Utilities. 13 5% 13.5%. 7.1% Telecom, Media & Entertainment. 26 9% 26.9%. 8.0%. At constant rates & perimeter. 28.4%. P bli S Public Sector t. Manufacturing, Retail & Distribution. Q3 2009 | 2009 Q3 Revenues. Together. Free your energies. Financial analysts © 2009 Capgemini. All rights reserved 7. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. Q3 2008. Financial Services.
(8) Headcount Evolution (Q3 only). Recr its Recruits. 89 453 (*) 2 974. Acquisitions / Outsourcing Deals. (**). 422. 60% Offshore (*) out of which :. - 204. Disposals Layoffs. - 1 048. Leavers. - 2 319. Headcount as of Sept. 30, 2009. (**) out of which :. 1 304 in India 299 in Sogeti (excl. India) 255 in Poland production centers 213 in BPO Latam 39 in BPO China 36 in Argentina production centers 26 in Morocco 207 for IACP. 89 278. Attrition QTD. Q3 2008. Q3 2009. Consulting Services Technology Services Outsourcing Services Local Professional Services. 20.9% 19.7% 17.5% 19.9%. 12.0% 10.4% 10.1% 9.6%. Total Group. 19 2% 19.2%. 10 2% 10.2% | 2009 Q3 Revenues. Together. Free your energies. Financial analysts © 2009 Capgemini. All rights reserved 8. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. Headcount as of June 30, 2009.
(9) Group Headcount by Geography • Opening: 8,379 8 379 • Closing: 8,100 7 943 • Change in Person: - 436 279 • Change Ch in i %: % - 5,2 5 32 3.3 3%. NORDIC :. TOTAL GROUP:. NORTH AMERICA : Opening: 91 621. Closing: 89 278. Δ in P: - 2 343. Δ in %: - 2,6 %. • Opening: 4,049 4 049 • Closing: 4,008 3 790 •• Change in Person: Change in Person: -259 - 41 • Change in %: - 6,4 6 14 1.0 0%. CENTRAL EUROPE :. • Opening: 7 985 • Closing: C 8 087 • Change in Person: + 102 • Change in %: + 1,3 %. IBERIA & Latin America: • Opening: 6 451 • Closing: 6 451 • Change in Person: 0 • Change in %: 0%. ASIA PACIFIC : • Opening: 22 078 • Closing: 22 157 • Change in Person: + 79 • Change in %: + 0,4 %. FRANCE :. ITALY :. BENELUX :. • Opening: 21 392 • Closing: 20 161 • Change g in Person: - 1 231 • Change in %: - 5,8 %. • Opening: 1 462 • Closing: 1 484 • Change g in Person: + 22 • Change in %: + 1,5%. • Opening: 12 291 • Closing: 11 509 • Change g in Person: - 782 • Change in %: - 6,4%. | 2009 Q3 Revenues Together. Free your energies. Financial analysts © 2009 Capgemini. All rights reserved 9. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. • Opening: 7 534 • Closing: 7 696 • Change g in Person: + 162 • Change in %: + 2,2 %. UK & IRELAND :.
(10) Utilization Rates - Quarterly Evolution by Discipline Consulting Services. 90. Technology Services. 81 79. 80. 82 80. 80. 67. 67. 67. 65 63. 83. 83. 83 81. 80 77. 70. Local Professional Services. 81. 81. 78. 68. 63. 60. 50. Q1 Q2 Q3 Q4 Q1 Q2 Q3 2008. Q1. 2009. Q2. Q3. 2008. Q4 Q1 Q2 Q3 2009. Q1 Q2 Q3 Q4 Q1 Q2 Q3 2008. 2009. Note : at constant rates and perimeter | 2009 Q3 Revenues Together. Free your energies. Financial analysts © 2009 Capgemini. All rights reserved 10. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. (%).
(11) Charge-Out Rate Technology Services 500. 450. Consulting Services. 400. 1200 350. 1100 1000. 511 508. 489. 511. 498. 497. 464. Q1. Q3. Q4. Q1. Q2. Q3. 300. Q2. 2008. 800 700 600. 1 169 1 171 1 162 1 169 1 137 1 113 1 011 Q1. Q2. Q3 2008. Q4. Q1. Q2. Q3. 500. 2009. Local Professional Services. 450. 2009 400. 350. 474. 481. 481. 484. 477. 479. 470. Q4. Q1. Q2. Q3. 300. At constant rates and perimeter. Q1. Q2. Q3 2008. Together. Free your energies. 2009 | 2009 Q3 Revenues Financial analysts © 2009 Capgemini. All rights reserved 11. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. 900.
(12) Bookings Evolution by Discipline M€ 4 500. Outsourcing. 4 000. Consulting / Technology / Local Professional Services. 3 500. 2 912. 3 000. 2 000. 2 254. 2 047 565. 1 784. Q1 08. Q2 08. 500 0. 756. 658. 1 689. 1 389. Q3 08. 2 159. 1 259. 455. 1 500 1 000. 2 274. 2 239. 620. 1 653. 1 518. 1 539. Q4 08. Q1 09. Q2 09. 1 981 704. 1 277. Q3 09. At constant rates & perimeter | 2009 Q3 Revenues Together. Free your energies. Financial analysts © 2009 Capgemini. All rights reserved 12. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. 2 500.
(13) Book-to-bill CS / TS / LPS – Q3 2009. Consulting / Technology / Local Professional Services Bookings. Revenues. BBR. North America. 290. 243. 1.19. Rest of the World. 987. 997. 0.99. 1 277. 1 240. 1.03. TOTAL At budget rates. | 2009 Q3 Revenues Together. Free your energies. Financial analysts © 2009 Capgemini. All rights reserved 13. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. M€.
(14) Preparing 2010 and beyond: strong initiatives for unusual times Three key areas Strong top line push on high-growth market segments • Business Information Management (BIM) launch last week – the first of global offers to be launched over the next two q quarters a series of g. • New efficient working g methods being gp piloted: optimized production¾saving of delivery hours¾increased price competitiveness • Leaner sales process through improved pre-sales and deals working methods • Acceleration on indirect costs reduction and support pp functions transformation. Stronger people management to reinforce the foundations of the “Talented company” • Performance culture and merit-based rewards to drive excellence in competencies • Global HR alignment as a vector of further cohesion, e.g. cross-country and cross-discipline di i li career paths th | 2009 Q3 Revenues Together. Free your energies. Financial analysts © 2009 Capgemini. All rights reserved 14. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. Margin focus through our “Supply chain” reengineering.
(15) A strong top line push targeting more than €800M bookings 5 global offers selected for their growth potential and competitive advantage Business Information Management (BIM) Application Development and Maintenance (ADM) I f t t Infostructure Transformation T f ti Services S i (ITS) Smart-X, smart metering and smart grids Testing. Large offshore lever to drive profitable growth for each global offer • Solutioning centers for rapid responses • Integrated factories for top quality and competitive delivery • Centers of expertise to drive capabilities development. Marketing g and Communications investments and strong g sales mobilization • Offensive go-to-market strategy, driven globally with local roll-out • Dedicated teams around the world actively engaged in top pursuits • Further intimacy efforts through greater Country Boards leverage | 2009 Q3 Revenues Together. Free your energies. Financial analysts © 2009 Capgemini. All rights reserved 15. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. • • • • •.
(16) Outlook. Reiterated guidance on our profitability Full year operating margin : around 7% of revenues Full-year. | 2009 Q3 Revenues Together. Free your energies. Financial analysts © 2009 Capgemini. All rights reserved 16. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. Q4 organic revenue decrease equivalent to that of Q3.
(17) Paris, 5 November 2009. | 2009 Q3 Revenues Together. Free your energies. Financial analysts © 2009 Capgemini. All rights reserved 17. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. 2009 Q3 Revenues Back-up.
(18) Q3 2009 Revenues by Discipline Q3 2008 Consulting Services. 7.0% 17.4%. Local Professional Services. 16.4%. 39.9%. Consulting Services. 6.4%. 35.7% 39.0%. Outsourcing Services. 38.2% Technology Services Outsourcing Services. Technology Services. Q3 2009. At constant rates and perimeter. | 2009 Q3 Revenues Together. Free your energies. Financial analysts © 2009 Capgemini. All rights reserved 18. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. Local Professional Services.
(19) Q3 2009 Revenues by Geography CURRENT. M€. Q3 2008. North America. Q2 2009. Q3 2009. Organic. Sequential. Year on year. Sequential. Year on year. Q3 09 / Q2 09. Q3 09 / Q3 08. Q3 09 / Q2 09. Q3 09 / Q3 08. 402. 414. 388. - 6.5%. - 3.6%. - 2.7%. - 7.3%. 1 696. 1 757. 1 558. - 11.3%. - 8.2%. - 11.8%. - 9.4%. UK & Ireland. 482. 516. 450. - 12.8%. - 6.7%. - 13.9%. 1.5%. France. 480. 484. 431. - 11.0%. - 10.3%. - 10.9%. - 9.9%. Benelux. 326. 348. 325. - 6.7%. - 0.2%. - 6.7%. - 18.4%. Central Europe. 150. 137. 124. - 9.4%. - 17.4%. - 9.7%. - 17.6%. Nordic Countries. 126. 130. 98. - 24.6%. - 22.4%. - 26.7%. - 17.8%. Southern Europe & Latin America. 103. 110. 99. - 10.1%. - 4.2%. - 10.0%. - 3.3%. Asia Pacific. 29. 32. 31. - 1.8%. 9.7%. - 0.4%. 8.5%. TOTAL. 2 098. 2 171. 1 946. - 10.4%. - 7.3%. - 10.1%. - 9.0%. Europe & Asia of which :. | 2009 Q3 Revenues Together. Free your energies. Financial analysts © 2009 Capgemini. All rights reserved 19. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. Current.
(20) Q3 2009 Revenues by Geography Q3 2008 Southern Europe & Latin America. Asia Pacific. 4.8%. Southern Europe & L ti America Latin A i. 19.6%. Asia Pacific. 22.4% France. 20.7%. 7.0% Central Europe. 18.6%. North America. 1.6% 5.1% 22.2%. UK & IIreland l d. 5.5%. Benelux Nordic Countries. 19 9% 19.9%. 23.1%. 6.4%. Central Europe. 16 % 16.7%. UK & Ireland. 5.0%. Benelux Nordic Countries. At constant rates and p perimeter. | 2009 Q3 Revenues Together. Free your energies. Financial analysts © 2009 Capgemini. All rights reserved 20. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. 1.4% France. Q3 2009. North America.
(21) Headcount Evolution. Recr its Recruits. 91 621 (*) 8 560. Acquisitions / Outsourcing Deals. (**). 462. 52% Offshore (*) out of which :. - 231. Disposals Layoffs. - 4 137. Leavers. - 6 997 (**) out of which :. Headcount as of Sept. 30, 2009. 3 017 in India 925 in Sogeti (excl. India) 681 in Poland production centers 526 in BPO Latam 123 in BPO China 108 in Argentina production centers 34 in Morocco 207 for IACP. 89 278. Attrition YTD. Sept. 2008. Sept. 2009. Consulting Services Technology Services Outsourcing Services Local Professional Services. 21.4% 19.0% 16.8% 19.5%. 13.0% 9.4% 9.5% 10.2%. Total Group. 18 6% 18.6%. 9 8% 9.8% | 2009 Q3 Revenues. Together. Free your energies. Financial analysts © 2009 Capgemini. All rights reserved 21. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. Headcount as of Dec. 31, 2008.
(22) Evolution of Headcount by Discipline Sept 09 / D Dec. 08. Sept 09 / S t 08 Sept. Dec. ec 08. Sept 09. 4 329. 4 407. 4 036. - 8.4%. - 6.8%. Technology Services. 38 635. 40 340. 38 350. - 4.9 %. - 0.7%. Outsourcing Services. 24 854. 26 397. 27 878. 5.6%. 12.2%. Local Professional Services. 20 047. 20 216. 18 785. - 7.1%. - 6.3%. 88 130 91 621 89 278. - 2.6%. 1.3%. Consulting Services. TOTAL GROUP* * including not classified Headcount. | 2009 Q3 Revenues Together. Free your energies. Financial analysts © 2009 Capgemini. All rights reserved 22. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. Sept 08.
(23) www.capgemini.com. WorldReginfo - 6f16c2d1-5558-4b66-bee1-6f21bca4bbac. Together. Free your energies.
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