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Does quality affect patients' choice of doctors? Evidence from the UK - Discussion

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HAL Id: hal-01607934

https://hal.archives-ouvertes.fr/hal-01607934

Submitted on 5 Jun 2020

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Does quality affect patients’ choice of doctors? Evidence from the UK - Discussion

Rita Santos, Hugh Gravelle, Carole Propper, Fabrice Etilé

To cite this version:

Rita Santos, Hugh Gravelle, Carole Propper, Fabrice Etilé. Does quality affect patients’ choice of doc-tors? Evidence from the UK - Discussion. European Workshop of Health Economics and econometrics, 2014, Munich, Germany. 13 p. �hal-01607934�

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Does quality affect patients’ choice of

doctors?

Evidence from the UK.

Rita Santos, Hugh Gravelle & Carol

Propper

Discussion by Fabrice Etilé

(3)

Main research question

Are patients (consumers of health

care) responsive to variations in

doctors/practices quality?

In a fixed price/perfect information

setting, a positive quality elasticity is a

necessary (but not sufficient) condition for

competition to improve quality.

The quality elasticity is expressed in a

« distance metric »: trade-off between

quality and the patient-practice distance

(value of time?).

Earlier studies on patients’ demand for

quality have mainly examined choices

between hospitals.

Estimates of the demand curve might be

used in later work to calibrate theoretical

supply-side models, in the spirit of the

empirical IO literature, and address

issues such as the impact of reforms in

practice contracts, entry barriers etc.

(4)

Method

Random-utility choice model with three key

ingredients:

dij: distance from patient i to practice j.

Qj: quality of practice j.

Ca: set of practices j available for patients i living in LSOA a.

Estimation:

– Conditional logit:

– Mixed multinomial logit: more robust to violations of

the IIA. assumption, especially when differences in individual characteristics are not well-controlled.

, , , , ( ) . . . 1 , 1 max a a a a i a j C i ij i j ij ij i i i i i i i a j C i a j j C i a j C V t d Q i i d type Gumbel X X y V V α β ε ε α α α β β β ∈ ∈ ∈ ∈ ∈ ∈ ∈ ∈ = − + + = + = + = ⇔ = : % % ( )i ( ) 0i Var α% =Var β% =

(5)

Data (1)

Attribution Data Set (ADS): numbers of patients

by age/gender in each practice j (main id: j).

ADS expanded to get a data-set of patients’ choices

(one line = i living in a, age/gender, with choice yi=j).

– Matched with aggregate neighbourhood statistics for

a (Xi variable).

Several data sets giving various measures of

quality for j (Qj):

– QOF: an official and multi-dimensional measure of the

quality of cares.

– Alternative quality measures for robustness tests:

subjective evaluation by patients (not by i!); ASCS emergency admissions.

– Other dimensions of quality: characteristics of doctors

(6)

Data (2)

Distance dij?

Approximated by the distance between the nearest surgery

of a practice and the LSOA centroid.

Ca?

All practices within D=10 km of the centroid.

Play with D to test the robustness of the results.

dja dij

(7)

Main results

+one std in QOF => +0.83 pp for the probability of

being chosen (+15% patients) / +125 m in distance.

– Effects lower than the impact of +one std in the proportion

of female doctors or EU-trained doctors within the practice.

– Relative effects of various characteristics robust to the

specification of the distance function (t(d)), the potential endogeneity of Q, nonlinearities of the utility function and violations of the IIA assumption (mixed logit) etc.

(8)

Discussion/Questions

Difference between « objective » quality (QOF)

and subjective perceptions of quality?

– Some qualitative evidence that an increase in QOF in

a given practice may not correspond to an increase in quality as perceived by patients (Chew-Graham et al., 2013, BMC Family Practice) + some important quality aspects are learnt through experience (Gravelle and Masiero, JHE, 2000).

⇒ cross-sectional QOF elasticity may overestimate the

true quality elasticity of demand in a dynamic setting – is it possible to get at least two waves?

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Discussion/Questions

Difference between « objective » quality

(QOF) and subjective perceptions of

quality?

Document the heterogeneity and non-linearity of

the relationship between QOF and a subjective

measure such as « Overall patient satisfaction

2009 » (the CS correlation is only 0.2).

High-QOF practices may be more likely to

publicize their performances => reduced

uncertainty for (risk-averse) patients and the

positive QOF effect may partly reflect this.

• Interact QOF and « Practice in different PCT » as

PCTs provide information on the quality of practices within their boundaries.

• What would be the theoretical consequences for

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Discussion/Questions

Distance:

– Centroid OK if population uniformly distributed.

Otherwise, the distance is measured with important errors: how does this affect the results?

Example: the practice

in green has a larger

market share because

it settled in a densely

populated area. If the

latter are more likely to

be closer to the

centroid => upward

bias on the true

distance effect.

Hospitals seldom move while practices

endogenously choose their location to reduce

patients’ transportation costs (railway station

etc.) and to differentiate from competitors:

Discussion?

Instrumentation using the relative variations in

population density between postcodes in a

same LSOA? Or the distance to other

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Discussion/Questions

Modelling choices: why treating the data as

micro-data and not aggregate (market-level) micro-data?

– Market = LSOA*Gender*Age Band

– BLP (1995, Ecta): Mixed Multinomial Logit

– Identification through variations of the « market share » of

each practice between markets, with distance d explicitly playing the role of a price.

– Identification of the variance of the distance and quality

effects (Var(αi), Var(βi)) also requires that many different practices are observed to compete on more than a single market: variations in d and variations in the choice sets C for observationally identical individuals.

(12)

Discussion/Questions

Modelling choices: why treating the data as

micro-data and not aggregate (market-level) micro-data?

– Would perhaps avoid to enter too much in the discussion

about your approximation for d.

– You can easily instrument several variables, as estimation

uses a GMM approach.

(13)

Discussion/Questions

Various issues:

Endogeneity of quality due to patient valuation of

unobserved characteristics (ξij) that may be

correlated with QOF (e.g. presence of a coffee

machine, proximity to a railway station etc.).

• Instrument = average QOF of neighbouring

practices => likely to be correlated with ξij if practices also compete on these unobserved quality aspects.

• I would at least take the average QOF of

neighbouring practices not in the same LSOA (but not valid if the LSOA specific valuation of

unobserved characteristics are correlated across LSOA).

• Other instruments would be useful to tests the

exclusion restriction:

– Sources of variations in inputs required for producing

quality: postcode average rental prices, proximity of complementary health services etc…

– Time variations in practice QOF

– Sum of the values of characteristics (excl. distance &

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Discussion/Questions

Various issues:

– Distance: value of time? Interact with the average wage rate

in the LSOA if available…

– Link between changes in quality and changes in distance: if

QOF then demand/profit and probability to relocate ↗ ↗ closer to the centroid ?↗

• Attenuate the estimated distance/QOF tradeoffs?

• Document the QOF-distance relationship.

Structural model for practices’ strategic decisions?

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