Beyond Interactions

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Beyond Interactions

José Abdelnour Nocera, Antigoni Parmaxi, Marco Winckler, Fernando

Loizides, Carmelo Ardito, Ganesh Bhutkar, Peter Dannenmann

To cite this version:

José Abdelnour Nocera, Antigoni Parmaxi, Marco Winckler, Fernando Loizides, Carmelo Ardito, et

al.. Beyond Interactions: INTERACT 2019 IFIP TC 13 Workshops 2019, Revised Selected Papers.

Springer, 11930, 2020, Lecture Notes in Computer Science book series (LNCS),

�10.1007/978-3-030-46540-7�. �hal-03138795�

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Lecture Notes in Computer Science

11930

Founding Editors

Gerhard Goos

Karlsruhe Institute of Technology, Karlsruhe, Germany Juris Hartmanis

Cornell University, Ithaca, NY, USA

Editorial Board Members

Elisa Bertino

Purdue University, West Lafayette, IN, USA Wen Gao

Peking University, Beijing, China Bernhard Steffen

TU Dortmund University, Dortmund, Germany Gerhard Woeginger

RWTH Aachen, Aachen, Germany Moti Yung

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Jos

é Abdelnour Nocera

•

Antigoni Parmaxi

•

Marco Winckler

•

Fernando Loizides

•

Carmelo Ardito

•

Ganesh Bhutkar

•

Peter Dannenmann (Eds.)

Beyond Interactions

INTERACT 2019 IFIP TC 13 Workshops

Paphos, Cyprus, September 2

–6, 2019

Revised Selected Papers

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Editors

José Abdelnour Nocera University of West London London, UK

ITI/Larsys Funchal, Portugal

Antigoni Parmaxi

Cyprus University of Technology Limassol, Cyprus

Marco Winckler

Nice Sophia Antipolis University Sophia Antipolis, France

Fernando Loizides Cardiff University Cardiff, UK

Carmelo Ardito

Polythecnic University of Bari Bari, Italy

Ganesh Bhutkar

Vishwakarma Institute of Technology Pune, India

Peter Dannenmann

RheinMain University of Applied Sciences Wiesbaden, Germany

ISSN 0302-9743 ISSN 1611-3349 (electronic) Lecture Notes in Computer Science

ISBN 978-3-030-46539-1 ISBN 978-3-030-46540-7 (eBook)

https://doi.org/10.1007/978-3-030-46540-7

LNCS Sublibrary: SL3– Information Systems and Applications, incl. Internet/Web, and HCI © IFIP International Federation for Information Processing 2020

This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, speciﬁcally the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microﬁlms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed.

The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a speciﬁc statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use.

The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional afﬁliations.

This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

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Foreword

This volume presents a series of revised papers selected from workshops organized by IFIP TC 13 Working Groups (WGs) during the 17th IFIP TC13 International Conference on Human-Computer Interaction, INTERACT 2019, which was held in September 2019 in Paphos, Cyprus. INTERACT 2019 was hosted by the Cyprus University of Technology (CUT) and Tallinn University. The conference was co-sponsored by the Research Centre on Interactive media, Smart systems and Emerging technologies (RISE) and Springer. It was in cooperation with ACM and ACM SIGCHI.

The contents of this volume vary from descriptions of design products to design solutions with users’ needs at heart. For both researchers and designers in the ﬁeld of human-computer interaction (HCI), the question is to design products and services that would have a direct impact on their users. Thus, in the era of emerging economies, HCI contributions in terms for products and services are timely and necessary. The IFIP TC 13 WGs brings together different facets of HCI with an eye to discuss practices and strategies employed by practitioners and instructional designers as well as their impact on the design of products and services.

This post-proceeding presents the outcome of a thorough and competitive selection process which started with the selection of workshops for INTERACT 2019. The IFIP TC13 WGs were challenged to propose workshops that match the main topics of the INTERACT conference. We were open to welcome workshops in diverse formats, including paper and poster presentations followed by forum discussions with partici-pants. The selection process of workshops was juried by workshop co-chairs and members of the International Program Committee of INTERACT 2019.

Workshops preceded the main conference, running September 2–6, 2019. Only participants that submitted contributions were allowed to attend workshops. However, a dedicated session called“Workshops Summary Section” was held during the last day of INTERACT 2019 so that workshop organizers and contributors could report the outcomes of each workshop, receive comments, and interact with participants of the main conference.

Accepted workshops were allowed to establish their own reviewing process. However, to ensure the scientiﬁc quality of these post-proceedings we requested that papers selected for this volume should be peer reviewed by an international committee. After the workshop, authors were requested to revise their contributions including the comments and remarks they received during the event. Extended versions were then scrutinized again by the editors of the present volume.

The selected papers show advances in the ﬁeld of HCI and they demonstrate the maturity of the work performed by IFIP TC13 WGs. We have selected 12 papers that are organized in 3 sections that correspond to IFIP TC13 workshops at INTERACT 2019.

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It is important to mention that IFIP TC13 WGs are open to welcome new members. The full list of IFIP TC13 WGs is available athttp://iﬁp-tc13.org/working-groups/and we invite the interested readers to contact the ofﬁcers for further information on how to get enrolled in WG activities such as the workshops organized at the INTERACT conference.

March 2020 José Abdelnour Nocera Antigoni Parmaxi Marco Winckler Fernando Loizides Carmelo Ardito Ganesh Bhutkar Peter Dannenmann vi Foreword

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IFIP TC13 -

http://i

ﬁp-tc13.org/

Established in 1989, the International Federation for Information Processing Technical Committee on Human–Computer Interaction (IFIP TC 13) is an international committee of 35 member national societies and 10 Working Groups (WGs), representing specialists of the various disciplines contributing to the ﬁeld of Human-Computer Interaction (HCI). This includes (among others) human factors, ergonomics, cognitive science, computer science, and design. INTERACT is its flagship conference of IFIP TC 13, staged biennially in different countries in the world. Theﬁrst INTERACT conference was held in 1984 running triennially and became a biennial event in 1993.

IFIP TC 13 aims to develop the science, technology, and societal aspects of HCI by encouraging empirical research; promoting the use of knowledge and methods from the human sciences in design and evaluation of computer systems; promoting better understanding of the relation between formal design methods and system usability and acceptability; developing guidelines, models, and methods by which designers may provide better human-oriented computer systems; and cooperating with other groups, inside and outside IFIP, to promote user-orientation and humanization in system design. Thus, TC 13 seeks to improve interactions between people and computers, to encourage the growth of HCI research and its practice in industry, and to disseminate these beneﬁts worldwide.

The main orientation is to place the users at the center of the development process. Areas of study include: the problems people face when interacting with computers; the impact of technology deployment on people in individual and organizational contexts; the determinants of utility, usability, acceptability, and user experience; the appropriate allocation of tasks between computers and users especially in the case of automation; modeling the user, their tasks, and the interactive system to aid better system design; and harmonizing the computer to user characteristics and needs.

While the scope is thus set wide, with a tendency toward general principles rather than particular systems, it is recognized that progress will only be achieved through both general studies to advance theoretical understanding and speciﬁc studies on practical issues (e.g., interface design standards, software system resilience, documen-tation, training material, appropriateness of alternative interaction technologies, guidelines, the problems of integrating multimedia systems to match system needs and organizational practices, etc.).

In 2015, TC 13 approved the creation of a Steering Committee (SC) for the INTERACT conference. The SC is responsible for:

• Promoting and maintaining the INTERACT conference as the premiere venue for researchers and practitioners interested in the topics of the conference (this requires a reﬁnement of the topics above)

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• Setting up the bidding process to handle the future INTERACT conferences (the decision is made up at TC 13 level)

• Providing advice to the current and future chairs and organizers of the INTERACT conference

• Providing data, tools, and documents about previous conferences to the future conference organizers

• Selecting the reviewing system to be used throughout the conference (as this impacts the entire set of reviewers)

• Resolving general issues involved with the INTERACT conference • Capitalizing history (good and bad practices)

In 1999, TC 13 initiated a special IFIP Award, the Brian Shackel Award, for the most outstanding contribution in the form of a refereed paper submitted to and delivered at each INTERACT. The award draws attention to the need for a comprehensive human-centered approach in the design and use of information technology in which the human and social implications have been taken into account. In 2007 IFIP TC 13 also launched an Accessibility Award to recognize an outstanding contribution in HCI with international impact dedicated to theﬁeld of accessibility for disabled users. In 2013 IFIP TC 13 launched the Interaction Design for International Development (IDID) Award that recognizes the most outstanding contribution to the application of interactive systems for social and economic development of people in developing countries. Since the process to decide the award takes place after papers are sent to publisher for publication, the awards are not identiﬁed in the proceedings.

IFIP TC 13 also recognizes pioneers in the area of HCI. An IFIP TC 13 Pioneer is one who, through active participation in IFIP Technical Committees or related IFIP groups, has made outstanding contributions to the educational, theoretical, technical, commercial, or professional aspects of analysis, design, construction, evaluation, and use of interactive systems. IFIP TC 13 pioneers are appointed annually and awards are handed over at the INTERACT conference.

IFIP TC 13 stimulates working events and activities through its WGs. WGs consist of HCI experts from many countries, who seek to expand knowledge andﬁnd solutions to HCI issues and concerns within their domains. New WGs are formed as areas of signiﬁcance in HCI arise.

Further information is available at the IFIP TC13 website:http://iﬁp-tc13.org/. viii IFIP TC13

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IFIP TC13 Members

Of

ﬁcers

Chairperson

Philippe Palanque, France

Vice-chair for Awards Paula Kotze, South Africa

Vice-chair for Communications Helen Petrie, UK

Vice-chair for Growth and Reach Out INTERACT Steering

Committee Chair

Jan Gulliksen, Sweden

Vice-chair for Working Groups Simone D. J. Barbosa, Brazil

Treasurer

Virpi Roto, Finland

Secretary

Marco Winckler, France

INTERACT Steering Committee Chair Anirudha Joshi, India

Country Representatives

ACM

Gerrit van der Veer Association for Computing Machinery, USA

Australia

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Austria

Geraldine Fitzpatrick Austrian Computer Society

Belgium

Bruno Dumas IMEC– Interuniversity Micro-Electronics Center Brazil

Milene Selbach Silveira Brazilian Computer Society (SBC)

Bulgaria

Stoyan Georgiev Dentchev Bulgarian Academy of Sciences

Canada

Lu Xiao Canadian Information Processing Society

CLEI

Jaime Sánchez Centro Latinoamericano de Estudios en Informatica, Chile

Croatia

Andrina Granic Croatian Information Technology Association (CITA)

Cyprus

Panayiotis Zaphiris Cyprus Computer Society

Czech Republic

Zdeněk Míkovec Czech Society for Cybernetics and Informatics Finland

Virpi Roto Finnish Information Processing Association

France

Philippe Palanque Société informatique de France (SIF) Germany

Tom Gross Gesellschaft fur Informatik e.V.

Hungary

Cecilia Sik Lanyi John V. Neumann Computer Society

India

Anirudha Joshi Computer Society of India (CSI) x IFIP TC13 Members

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Ireland

Liam J. Bannon Irish Computer Society

Italy

Fabio Paternò Italian Computer Society Japan

Yoshifumi Kitamura Information Processing Society of Japan

The Netherlands

Regina Bernhaupt Nederlands Genootschap voor Informatica

New Zealand

Mark Apperley New Zealand Computer Society

Norway

Frode Eika Sandnes Norwegian Computer Society

Poland

Marcin Sikorski Polish Academy of Sciences

Portugal

Pedro Campos Associacão Portuguesa para o Desenvolvimento da Sociedade da Informação (APDSI) Serbia

Aleksandar Jevremovic Informatics Association of Serbia

Singapore

Shengdong Zhao Singapore Computer Society

Slovakia

Wanda Benešová The Slovak Society for Computer Science Slovenia

Matjaž Debevc The Slovenian Computer Society INFORMATIKA South Africa

Janet L. Wesson The Computer Society of South Africa Paula Kotze The Computer Society of South Africa

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Sweden

Jan Gulliksen Swedish Interdisciplinary Society for Human-Computer Interaction Swedish Computer Society

Switzerland

Denis Lalanne Swiss Federation for Information Processing

Tunisia

Mona Laroussi École Supérieure des Communications De Tunis (SUP’COM)

UK

José Abdelnour Nocera British Computer Society (BCS) UAE

Ghassan Al-Qaimari UAE Computer Society

Expert Members

Carmelo Ardito, Italy Orwa, Kenya

David Lamas, Estonia Dorian Gorgan, Romenia Eunice Sari, Australia/Indonesia Fernando Loizides, UK/Cyprus Ivan Burmistrov, Russia

Julio Abascal, Spain Kaveh Bazargan, Iran

Marta Kristin Larusdottir, Iceland Nikolaos Avouris, Greece Peter Forbrig, Germany

Torkil Torkil Clemmensen, Denmark Zhengjie Liu, China

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IFIP TC13 Working Groups

WG 13.1 - Education in HCI and HCI Curricula

The Working Group 13.1 aims to improve HCI education at all levels of higher education, coordinate and unite efforts to develop HCI curricula, and promote HCI teaching.

Chair

Konrad Baumann FH Joanneum University of Applied Sciences, Austria

Vice-chairs

Jean Vanderdonckt Université catholique de Louvain (UCL), Belgium Carlo Giovannella University of Rome Tor Vergata, Italy

Secretary

Konrad Baumann FH Joanneum University of Applied Sciences, Austria

WG 13.2 - Methodologies for User-Centered System Design

The Working Group 13.2 provides an umbrella for academia researchers, students, and industry practitioners, who have an interest in fundamental theory, practices, and technology related to the user-centered design philosophy.

Chair

Marco Winckler Université Nice Sophia Antipolis (Polytech), France

Vice-chairs

Marta Kristin Larusdottir Reykjavik University, Iceland Cristian Bogdan KTH, Sweden

Secretary

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WG 13.3 - Human-Computer Interaction and Disability

The Working Group 13.3 aims to make designers of information and communications technologies and complementary tools aware of the needs of these groups in order to encourage the development of more appropriate tools for accessibility and usability. As a result, systems will become more universally accessible and the market for them will increase.

Chair

Helen Petrie University of York, UK

Vice-chair

Gerhard Weber Technical University Dresden, Germany

Secretary

David Sloan University of Dundee, UK

WG 13.4/2.7 - User Interface Engineering

The Working Group 2.7/13.4 encompasses activities of the Technical Committees on Human-Computer Interaction (TC13) and Software: Theory and Practice (TC2). It aims to investigate the nature, concepts, and construction of interactive systems. Advancing the state of the art in user interface engineering and science through meetings and collaborations between researchers who are experts in the system and user aspects of the engineering design of interactive systems. Engineering emphasizes the application of scientiﬁc knowledge and rigorous structured design methods to, predictably and reliably improve the consistency, usability, scalability, economy, and dependability of practical problem solutions.

Chair

José Creissac Campos Universidade do Minho, Portugal

Vice-chair

Gaëlle Calvary Laboratoire d’Informatique de Grenoble, France

Secretary

Judy Bowen University of Waikato, New Zealand xiv IFIP TC13 Working Groups

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WG 13.5 - Resilience, Reliability, Safety and Human

Error in System Development

The Working Group 13.5 aims to support practitioners, regulators, and researchers to develop leading edge techniques in hazard analysis and the safety engineering of computer-based systems.

Chair

Christopher Johnson University of Glasgow, UK

Vice-chairs

Michael Feary NASA, Ames Research Center, USA Asaf Degani General Motors R&D, Israel

Secretary

Philippe Palanque ICS-IRIT, University Paul Sabatier, France

WG13.6 - Human-Work Interaction Design (HWID)

The Working Group 13.6 aims to encourage empirical studies and conceptualizations of the interaction among humans, their variegated social contexts and the technology they use both within and across these contexts. It also aims to promote the use of knowledge, concepts, methods, and techniques that enables user studies to procure a better apprehension of the complex interplay between individual, social, and organizational contexts and thereby a better understanding of how and why people work in the ways they do.

Chair

Barbara Rita Barricelli Università degli Studi di Milano, Italy

Vice-chairs

Pedro Campos University of Madeira, Portugal Torkil Clemmensen Copenhagen Business School, Denmark

José Abdelnour Nocera University of West London, UK and ITI/Larsys, Portugal Arminda Guerra Lopes Polytechnic Institute of Castelo Branco, Portugal

Dinesh Katre Centre for Development of Advanced Computing, India

Secretary

Frederica Gonçalves University of Madeira, Portugal

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WG 13.7 - Human-Computer Interaction and Visualization (HCIV)

The Working Group 13.7 aims to provide a creative work environment for performing innovative research at the interface between Human-Computer Interaction and Visualization.

Chair

Peter Dannenmann RheinMain University of Applied Sciences, Germany

Vice-chairs

Gerrit van der Veer Association for Computing Machinery (ACM), USA Nahum Gershon The MITRE Corporation, USA

Secretary

Achim Ebert University of Kaiserslautern, Germany

WG 13.8 - Interaction Design and International Development

The aims of the Working Group 13.8 is to support and develop the research, practice, and education capabilities of HCI in institutions and organizations based around the world taking into account their diverse local needs and cultural perspectives.

Chair

José Abdelnour Nocera University of West London, UK and ITI/Larsys, Portugal

Vice-chairs

Andy Dearden Shefﬁeld Hallam University, UK Torkil Clemmensen Copenhagen Business School, Denmark

Christian Sturm Hamm-Lippstadt University of Applied Sciences, Germany

Secretary

Anirudha Joshi IIT Bombay, India

WG 13.9 - Interaction Design and Children

The Working Group 13.9 aims to support practitioners, regulators, and researchers to develop the study of interaction design and children across international contexts. xvi IFIP TC13 Working Groups

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Chair

Janet Read University of Central Lancashire, UK

Vice-chair

Panos Markopoulos Eindhoven University of Technology, The Netherlands

Secretary

Matthew Horton University of Central Lancashire, UK

WG 13.10 - Human-Centred Technology for Sustainability

The Working Group 13.10 aims to promote research, design, development, evaluation, and deployment of human-centered technology to encourage sustainable use of resources in various domains. These technologies would include interaction techniques, interfaces, and visualizations for applications, tools, games, services, and devices.

Chair

Masood Masoodian Aalto University, Finland

Vice-chairs

Elisabeth André Augsburg University, Germany Nuno J. Nunes University of Madeira, Portugal

Secretary

Thomas Rist University of Applied Sciences Augsburg, Germany

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Workshops Organized by IFIP TC13 Working Groups

at INTERACT 2019

Workshop Jointly Organized by Working Group 13.2

and Working Group 13.5

Workshop on Handling Security, Usability, User Experience and Reliability in User-Centered Development Processes

Carmelo Ardito Politecnico di Bari, Italy

Regina Bernhaupt Eindhoven University of Technology, The Netherlands Philippe Palanque Université Paul Sabatier, France

Stefan Sauer Paderborn University, Germany

Website:https://sites.google.com/site/iﬁpwg132workshopinteract19/home

Workshop Organized by Working Group 13.6

User Experiences and Wellbeing at Work (UX@Work)

Ganesh Bhutkar Vishwakarma Institute of Technology (VIT) Pune, India Virpi Roto Aalto University, Finland

Pedro Campos Madeira Interactive Technologies Institute (M-iti), Portugal

Torkil Clemmensen Copenhagen Business School, Denmark Alexander

Meschtscherjakov

Salzburg University, Austria

Barbara Rita Barricelli Università degli Studi di Milano, Italy

José Abdelnour Nocera University of West London, UK and ITI/Larsys, Portugal

Arminda Lopes Madeira Interactive Technologies Institute (M-iti), Portugal

Frederica Gonçalves Madeira Interactive Technologies Institute (M-iti), Portugal

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Workshop Organized by Working Group 13.7

Beyond Computers: Wearables, Humans, and Things - WHAT! Organizers

Gerrit van der Veer Association for Computing Machinery (ACM), USA Achim Ebert University of Kaiserslautern, Germany

Nahum Gershon The MITRE Corporation, USA

Peter Dannenmann RheinMain University of Applied Sciences, Germany

Website:http://www.hciv.de/what19/index.html xx

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Sponsors and Partners

Partners

International Federation for Information Processing

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