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Dostie : Institute of Applied Economics, HEC Montréal, University of Montréal, Montréal (Québec) H3T 2A7 ; IZA, CIRANO and CIRPÉE

benoit.dostie@hec.ca

Jayaraman : ESMT Berlin

jayaraman@esmt.org

Cahier de recherche/Working Paper 09-23

The Effect of Adversity on Process Innovations and Managerial

Incentives

Benoit Dostie

Rajshri Jayaraman

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Abstract:

This paper asks whether adversity spurs the introduction of process innovations and

increases the use of managerial incentives by firms. Using a large panel data set of

workplaces in Canada, our identification strategy relies on exogenous variation in

adversity arising from increased border security along the 49

th

parallel following 9/11.

Our longitudinal difference-in-differences estimates indicate that firms responded to

adversity by introducing new or improved processes, but did not change their use of

managerial incentives. These results suggest that the threat of bankruptcy may provide

impetus for improving efficiency.

Keywords: Process innovation, managerial incentives, efficiency, natural experiment

JEL Classification: L20, O31, M52, J33

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1

Introduction

It is commonly thought that when faced with adversity, characterized by lower profits and the threat of bankruptcy, firms are compelled to innovate in order to reduce costs. The influential work of Porter (1990) arguing that competition compels firms to become more efficient is predicated upon this notion, and the

sentiment is widely echoed in business practice.1 Of course it is not firms per

se, but rather managers working in these firms who typically introduce process innovations. Managerial effort, which is thought to spur innovation, is however non-contractible and once agency considerations are taken into account the effect of adversity on innovation becomes ambiguous.

The reason for this, in the theoretical agency literature, is as follows.2

Man-agers bear a personal cost of bankruptcy – at the very least, they have to find a new job. Hence, when effort is non-contractible, the threat of liquidation in-duces managers to work harder in order to innovate, reduce costs, and avert bankruptcy.

At the same time, if profits are reduced, a profit maximizing firm may or may not push harder for managers to innovate by offering them higher-powered incentives. Process innovations lower costs and increase profits; However, this increase in profits may be higher in the presence of adversity, or lower in the presence of adversity. If the profitability of process innovation decreases with adversity, a firm faced with adversity will be less inclined to offer its man-agers incentives in order to spur effort and innovation. If the profitability of process innovation increases with adversity, then adversity will induce a firm to offer its managers more incentives. The net effect of adversity on process innovation therefore depends on whether or not firms increase managerial

in-1A recent example in the context of the current financial crisis is Janet Rae-Dupree, “It’s

No Time to Forget About Innovation”, New York Times, Nov. 2, 2008.

2Our treatment follows Schmidt (1997). Aghion, Dewatripont, and Rey (1999) furnish a

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centives, and whether this effect dominates managers’ intrinsic motivation to avert bankruptcy. (We elaborate upon this in the next section.)

This ambiguity leaves room for empirical analysis. In this paper we ask two main questions: Do firms faced with adversity (i) introduce new or improved processes and (ii) offer their managers more performance-based incentives? We also, more peripherally, examine managers’ effort responses to adversity. We find that the net effect of adversity on introduction of innovation is positive, that is, firms respond to adversity by introducing more new and improved pro-cesses. At the same time, firms do not alter their use of performance-based pay to managers, suggesting that this increased use of process innovations is driven by greater managerial effort, motivated by their desire to avert potential bankruptcy. This finding is corroborated by data at the manager level, which suggests that managers working in some firms faced with adversity respond by exerting more effort.

Endogeneity is clearly a challenge in our empirical analysis. It is likely, for example, that a failure to reduce costs through process innovations lowers profits and increases the threat of liquidation. This type of reverse causality would lead to an upward bias in our estimates for the effect of adversity. We deal with potential endogeneity by using a quasi-experiment, which generates exogenous variation in adversity facing firms.

Our data come from the Canadian Workplace and Employee Survey (WES), a rich nationally representative panel of workplace. The periods of observa-tion span September 11, 2001. On that day, the U.S. locked its borders and thereafter, instituted substantially stricter security measures at border cross-ings. Over eighty percent of the value of Canada’s merchandize exports was transported to the U.S. directly across the 49th parallel via truck or rail in that year, and these new border security measures have culminated in considerable

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cost increases for Canadian manufacturers exporting to the U.S.3(We elaborate

on this in section 3.)

Exogenous variation from increased border security comes from the fact that firms were only exposed to adversity if they operated in the manufacturing sector and exported their goods to the U.S.. Treatment assignment in this context is determined by whether or not Canadian manufacturers exported goods to the U.S. directly prior to 9/11. We exploit this by using a basic difference-in-differences (double-difference) approach, comparing the changes in innovation as well as the use of managerial incentives between Canadian manufactured goods exporters and non-exporters to the U.S. before and after September, 2001.

In additional robustness checks, we account for unobserved idiosyncratic shocks faced by exporters by estimating a triple-difference, wherein changes in outcomes pertaining to the manufacturing sector are compared with analo-gous changes pertaining to service sectors, whose exporters are unlikely to have confronted a physical border hinderance but are likely to have faced similar idiosyncratic shocks to exporters in the manufacturing sector. Since (as has been documented in the trade literature) exporters tend to be observationally different from non-exporters, we also conduct our longitudinal double-difference estimation on a matched sample of exporters and non-exporters.

Our analysis is useful for a number of reasons. First, although the use of process innovations is a seemingly natural response to adverse cost shocks, we are (to the best of our knowledge) the first to examine whether this is indeed the case. Second, by examining not only innovation responses, but also responses in terms of the use of managerial incentives and (by exploiting the fact that WES is a matched employer-employee data set) managers’ effort, we are able to scrutinize whether the channels through which the theoretical agency literature

3Calculated from the North American Transportation Statistics Database, Table 6 - 1a,

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suggest cost reductions take place find support in the data. In so doing, we bring together two literatures – one on innovation and the other on managerial incentives – which have been otherwise treated separately in the empirical

lit-erature.4 Third, our empirical design deals with the potential endogeneity of

adversity by using border security measures as a source of exogenous variation in this explanatory variable. Moreover, since WES is longitudinal, we are able to account for time-invariant unobserved heterogeneity in our workplace-level estimations.

Finally, most of the empirical literature to date has concentrated on the effect

of competition on managerial incentives or innovation.5 Increased competition

is, however, only one of many potential sources of adversity, i.e. lower profits and an increased threat of bankruptcy. This paper broadens the scope of the discussion by looking at an alternative source of adversity. At the same time, competition is clearly important, and we account for this by allowing heteroge-neous treatment effects, permitting the effect of adversity to vary depending on the degree of (ex-ante) competition faced by the firm.

The paper proceeds as follows. Section 2 describes a theoretical framework within which to analyze our question. Section 3 describes the U.S. border secu-rity change which is the source of exogenous variation in adversity. Our empir-ical strategy and data are described in sections 4 and 5, respectively. Section 6 outlines the empirical model, while section 7 presents our results and section 8 concludes.

4Vives (2008) in his model explicitly treats them as conceptually interchangeable

instru-ments by which to achieve cost reduction.

5Recent contributions include Burgess and Metcalfe (2000), DeFond and Park (1999),

Cunat and Guadalupe (2005) for incentives, and (Geroski (1995), Nickell (1996) Blundell, Griffith, and van Reenen (1999), and Aghion, Bloom, Blundell, Griffith, and Howitt (2005) for innovation.

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2

Theoretical Framework

Our theoretical framework is borrowed from Schmidt (1997), who examines the effect of competition on managerial incentives. Rather than replicate his model here, we provide a verbal description of its salient features, applied to our particular context. Our aim is to provide some intuition for the main result of that model in our particular application.

Consider a risk-neutral firm which is run by a manager. The firm is interested in maximizing net profits, which are equal to gross profits minus the wage offered to the manager. Adversity induces lower gross profits and increases the probability that the firm has to be liquidated. Gross profits are decreasing in production costs, which may be either high or low. The firm has the option of liquidating, in which case gross profits are equal to 0.

Adversity in this context is understood in its broadest sense as an exoge-nous reduction in profits regardless of production cost regime. Production costs may, however, be influenced by the manager. In particular, managers increase the probability of a production cost reduction by exerting effort and thereby introducing process innovation. The risk-neutral manager is concerned with his wage, net of effort costs. He is protected by limited liability which implies that he must be paid at least at wage of 0 in all states of the world. In addition he incurs a utility loss (for example search costs associated with having to find a new job), in the event that the firm gets liquidated. By assumption liquida-tion never occurs when the manager was successful in reducing costs. If he was unsuccessful, the probability of liquidation is increasing in adversity.

The agency problem in this context arises from the fact that the firm cannot observe managerial effort. However, the firm does observe the production cost realization (i.e. whether it is in a high or low production cost regime) and so, according to the revelation principle, it should offer wages which are conditional

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on this.

The optimal contract sets wages equal to 0 when the realized production cost is high. When the realized cost is low, the wage leaves a non-negative rent to the manager, so his expected wage may exceed his effort cost. At the same time, disutility associated with a potential liquidation gives an additional incentive to the manager to work harder. This threat of liquidation makes it “cheaper” for firms to induce managerial effort. However, if the probability of liquidation becomes so large that the manager’s expected rent shrinks to zero, the firm has to increase the wage to satisfy the manager’s participation constraint.

To summarize, adversity has two effects on the probability of a successful production cost reduction (see Schmidt (1997), Proposition 3). First, there is the “threat-of-liquidation” effect. Adversity increases the probability that a firm has to be liquidated if production costs are high. This offers a direct incentive for managers to work harder. At the same time wages in the low production cost regime may have to be increased, in order to compensate the manager for the increased expected utility loss associated with potential liquidation. Both of these work in the same direction, so the threat-of-liquidation effect unam-biguously points to an increase in managerial effort.

The second effect is the “a-cost-reduction” effect. The value-of-a-cost-reduction refers to the difference in profits between the low and high production cost regimes, i.e. how much a cost reduction is worth to the firm. Note that whereas the model assumes that adversity results in reduced profits in both the high and low production cost regimes, it is agnostic about whether this decrease is higher or lower in one regime compared to the other. If the value of a cost reduction is decreasing in adversity, the firm has less of an incentive to offer high-powered incentives to the manager. If this value is increasing in adversity, the firm is more likely offer high-powered incentives to the manager.

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This paper investigates the effect of adversity on three main outcomes: man-agerial incentives offered by firms to their managers, manman-agerial effort, and pro-cess innovation. According to the theory the value of a cost reduction effect determines how firms adjust managerial incentive pay in response to increased

adversity. This response may be zero, positive or negative.6

Whether or not adversity increases innovation and managerial effort de-pends, however, on the sum of this value-of-a-cost-reduction effect and the threat-of-liquidation effect. The latter has an unambiguously positive sign. If the former effect is positive or zero, therefore, we expect the aggregate effect of adversity on innovation and managerial effort to be positive. If on the other hand it is negative, then the aggregate effect can be either positive or negative depending on whether this effect of the threat-of-liquidation effect dominates. Empirical work is necessary to find out which effect dominates.

3

Border security after 9/11

Our data come from a large panel of Canadian workplaces, spanning Septem-ber 11, 2001. Canada and the U.S. share a 5,525 mile border. Prior to 9/11, this border was manned by 334 U.S. agents (compared to the 9,000 U.S. agents stationed at the at the 2,062-mile Mexican border) and the expected border crossing delay for transport to the U.S. was 1-2 minutes (Andreas (2005)). On 9/11 the U.S. sealed its borders, effectively imposing an embargo upon itself. This was followed by an extended border clampdown whose immediate conse-quence was a dramatic slowing of cross-border traffic. In the weeks following 9/11 the media reported border crossing delays from Canada to the U.S. of 10-15 hours. (No comparable delays were reported in the press for border crossings

6Raith (2003) has a similarly ambiguous result arising from the value-of-a-cost-reduction

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from the U.S. to Canada.) Under the Patriot Act which was signed into law on October 26, 2001, the number of U.S. agents at the Canadian border tre-bled, and an additional $50 million was allotted towards improving monitoring

technology.7 Exporters are required to submit cargo manifests at least 1 hour

prior to border crossing in order to permit risk assessments, examination rates of trucks crossing the U.S. border from Canada increased from close to zero

percent prior to 9/11 to almost 20 percent in 2003, and delays average 1 hour.8

Canadian authorities were understandably concerned that the border secu-rity issues would prove problematic for Canadian manufacturers. Trade between Canada and the United States constitutes the world’s largest bi-lateral trade relationship ever. The U.S. constitutes, by far, Canada’s most important inter-national market: 87% of the value of Canadian merchandize exports (estimated at 240 billion dollars) in 2000 were U.S.-bound, and 40% of Canada’s GDP in that year derived from exports to the U.S.. The vast majority of Canadian merchandize exports to the U.S. are carried via surface modes of transport – approximately 60% (by value) via truck and almost 25% via rail (Globerman and Storer (2006)).

As the 2001 Budget Plan, presented on December 12, 2001 by the then-finance minister Paul Martin noted, “A well-functioning Canada-U.S. border is critical to the Canadian economy, and to the manufacturing sector in partic-ular... Since September 11 concern has arisen about predictable and efficient access at the Canada-U.S. border... Unless addressed, unpredictable border delays would hinder production, export growth and investment.” (The Bud-get Plan, Department-of-Finance-Canada (2001), p. 38). On that same day, Canada’s Minister of Foreign Affairs, John Manley, and Tom Ridge, the Amer-ican Homeland Security director, signed the “Smart Border Declaration” (also

7U.S. Patriot Act, Title IV: Protecting the Border, Section 402. 8http : //cbp.gov/linkhandler/cgov/trade/cargo

−security/ctpat/ctpat−benef its.ctt/ctpat−benef its.pdf ,

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known as the Manley-Ridge accord), which launched 30 major initiatives aimed

at strengthening border security, while trying not to discourage trade.9

Canadian manufacturers exporting to the U.S. have complained bitterly about the higher costs associated with the new border restrictions. A recent survey of 60 prominent Canadian manufacturers, commissioned by the Confer-ence Board of Canada, points to considerable increases in both direct as well as indirect costs (Goldfarb (2007)). Direct cost increases coincide with higher transportation, freight, insurance, production and compliance costs; and higher indirect costs derive from continued delays, altered delivery patterns (depending on the congestion situation at any given border crossing), driver qualification requirements, and uncertainty regarding the terrorist threats as well as the se-curity policy environment.

It is difficult to attribute a precise cost associated with the new border control measures. However, a recent trucking industry survey suggest that transport-related components of the costs alone are non-negligible (Transport-Canada (2005)). In particular, the survey estimates that for just the trucking indus-try, minimum total costs associated with increased border security measures amounts to approximately CAN$ 255 million per annum, or a 4% increase in

expenses.10

There are three important points to note for the purpose of our empirical design. First, 9/11 was unforseen and this allows us to treat the policy change as exogenous from the point of view of Canadian companies. Second, only

9Chief among these has been Free and Secure Trade (FAST) launched in December 2002.

As the acronym suggests, it is designed to fast-track pre-approved cargo across the border. Another, the Customs-Trade Partnership Against Terrorism (C-TPAT) is a security audit by U.S. customs officials which inspects the entire supply chain and is a pre-requisite to participation in the U.S. FAST. Participation in these and other compliance programmes has, however been meagre: in 2003, only 4% of shipments were FAST-compliant (OCC (2003)). Moreover, Canadian companies have complained that FAST’s efficacy in fast-tracking has been mixed at best (see Goldfarb (2007), p. 15.)

10Transport-Canada (2005), p. 37 & p. ES-4. This comprises CAN$ 231 mil. for truck

delay, 3.4 for driver compliance, 5 for C-TPAT compliance, 2.5 for computer systems, and 14 for administration.

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those firms whose business relies on surface goods transportation are subject to costs associated with heightened border security. This means that the potential for treatment in this setting is restricted to the manufacturing sector. Third, Canadian manufacturers who were exporting to the U.S. in 2001 experienced adversity in the sense described in the theoretical framework above: they faced an exogenous reduction in profits as a consequence of heightened border security.

And this is true regardless of production cost regime.11

4

Empirical Strategy

We use a difference-in-differences (double-difference) approach. Our main re-sults compare the changes in two outcomes – the introduction of process in-novation and the provision of managerial incentives – between Canadian man-ufacturing exporters (the treatment group) and manman-ufacturing non-exporters (control group) to the U.S. before and after September, 2001. Export status is measured at the firm level by the proportion of total sales generated from the U.S. market. Treatment assignment in most of our estimates pertains to 25%+ cutoff for this variable. That is, firms are assigned to the treatment group if directly prior to September 2001, 25% or more of their sales were generated from the U.S. market; they were assigned to the control group otherwise. In our robustness checks, we see whether the main results hold at alternative cutoffs.

Although treatment assignment is based on a predetermined variable, namely export status prior to 9/11, we may still worry that Canadian firms responded to increased border regulation by withdrawing from the U.S. market. If so, this would result in a second-order effect of border regulation on the control group.

11It is also true regardless of export status following 9/11. This is pretty uncontroversial

for those companies exporting goods across the 49th parallel both before and after 9/11: they faced the higher costs alluded to earlier, and profits are decreasing in costs. Of course, some Canadian exporters may have chosen not to export after 9/11 in light of the increased costs of so-doing. Since this option – i.e. not exporting to the U.S. – was also available prior to 9/11, by a revealed preference argument, these manufacturers are also worse off.

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In particular, if Canadian exporters responded to increased border regulation by focusing more on the domestic market, this may have resulted in increased competitive pressure faced by non-exporters following 9/11. In that case, our double-difference estimates may be picking up a response to competitive pres-sure in the control group rather than a response to adversity in our treatment group.

In the event, exports to the U.S. did not wane in the year following 9/11. Figure 1 shows the value of Canadian exports to the U.S. from 1998-2007. The data shown in the figure are aggregate numbers from Trade Canada, pertaining to those 3-digit NAICS manufacturing industries actually covered in our data. As can be seen, the value of exports rose steadily between 2001 and 2002, when security measures were arguably at their most stringent in the direct aftermath of 9/11. In 2003 they dipped but, as can be seen in lower curve in figure 1, this dip was directly associated with the sharp appreciation of the Canadian dollar,

starting in Feb, 2003.12 This suggests little evidence of externalities associated

with reduction in exporters by Canadian manufacturers over our sample period, particularly as the questions pertaining to innovation and managerial incentives following 9/11 are posed specifically for the period between April 1, 2002 and March 31, 2003.

A key identifying assumption in this, as in all difference-in-differences (DD) models, is that outcomes for exporters and non-exporters (the treatment and control group) followed parallel trends. Although this assumption is untestable, we try to get some indication for whether it may be reasonable in our context by calculating a DD estimate for periods prior to 9/11, for the same treatment

12This appreciation has been attributed by the Bank of Canada to lower inflation and higher

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.6

.7

.8

.9

1

Exchange Rate (Can$/US$)

24

26

28

30

32

Exports (bil. CAN$)

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 Year

Value of exports to U.S. Exchange rate

Export data represen aggregate value of Canadian exports for all 3−digit manufacturing industries covered in WES. Exchange rate data are calculated from the Bank of Canada’s monthly average exchange rates Canadian Exports to U.S and Exchange Rate

Figure 1

and control group sample used in our main pre/post 9/11 DD analysis. An in-significant DD estimate for this placebo period would be consistent with parallel trends in outcomes prior to treatment.

The Canadian and U.S. economies have historically been very well inte-grated, which suggests that general economic environment faced by our treat-ment and control groups are very similar. This is reflected in Figure 2, which shows that growth in both countries have mirrored one another for at least 30 years prior to 9/11, including parallel dips in growth following the dotcom bust. Still, we may worry that Canadian exporters to the U.S. have been con-fronted with other idiosyncratic shocks since 9/11. We account for this possi-bility by estimating a triple-difference. This estimate essentially involves com-paring changes in innovation and managerial incentives between exporters and non-exporters in the manufacturing sector relative to analogous changes in the

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−2 0 2 4 6 8 Growth (%) 1971 1972 1973 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 year

Canadian Growth U.S. growth

Source: OECD Factbook 2008, Economic, Environmental and Social Statistics Economic Growth

Figure 2

services sector.13 The intuition is that whereas exporters in both sectors are

likely to be subject to the same types of idiosyncratic shocks, only exporters in the manufacturing sector resort to surface transport across the 49th paral-lel. This distinction enables us to isolate the effect of adversity associated with border control.

In addition to unobserved idiosyncratic shocks, we know that exporters and

non-exporters tend to be different.14 Although we control for a large number of

observed characteristics, as well as unobserved workplace heterogeneity in our DD estimation, differences between exporters and non-exporters may still be problematic to the extent they are associated with different trends in innovation. We account for this eventuality by conducting our longitudinal DD estimation on a matched sample of exporters (treatment group) and non-exporters (control group).

13Unfortunately, small sample problems preclude the possibility of using exporters to

non-U.S. destinations as a control group.

14Bernard, Eaton, Jensen, and Kortum (2003) and Bernard and Jensen (2004) for example,

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We also explore the potential for heterogeneity in treatment effects by ex-amining whether adversity is more likely to spur innovation and managerial incentives among firms which face more intense competition. The idea here is that an increased threat-of-liquidation following from adversity is unlikely to be material for firms which face few competitors. However, this threat is likely to be much more real for a firm operating in a more competitive environment (with smaller profits.) This suggests that we may be more likely to see adversity resulting in increased innovation among firms operating in a more competitive environment.

Finally, we estimate a cross-sectional DD model using our manager-level data to see whether direct proxies of managerial effort corroborate our findings per-taining to innovation, which according to the theory is increasing in managerial effort.

5

Data

Our data are from the Workplace and Employee Survey (WES) conducted by

Statistics Canada.15 The survey is both longitudinal and linked in that it

docu-ments the characteristics of workers and workplaces over time. The longitudinal feature allows us to examine within-unit changes in outcomes, thereby correct-ing for time-invariant workplace unobserved heterogeneity. The linked feature of the data allows us to examine effort responses of managers employed in these workplaces.

Our main results pertain to 2001 and 2003, and additional robustness checks also exploit data from 1999. Survey data were collected from April-July, so our 2001 data correspond to the period just before September 11, and our 2003

15This is a restricted-access data set available in Statistics Canada Research Data Centers

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data correspond to the period shortly thereafter. Questions pertaining to our main outcomes of interest refer to the period between April 1, of the previous year and March 31 of the current year in both 2001 and 2003. This size of this window minimizes the possibility that relative changes in outcomes are driven by confounding events. At the same time, the timing of the survey permits 6-18 month lag in firms’ process innovation responses to 9/11.

The target population for the workplace component of the survey is de-fined as the collection of all Canadian establishments which paid employees in March of the year of the survey. The nationally representative sample of ap-proximately 6,000 workplaces per year comes from the “Business Register” of Statistics Canada, which contains information on every business operating in

Canada.16

Since the potential for treatment in this empirical setting pertains only to those firms whose business relies on surface goods transportation, our core double-difference analysis pertains all to manufacturers in the WES data. These workplaces operate in 4 manufacturing sectors: (i) primary products, compris-ing wood products, petroleum and coal, non-metallic minerals, and primary metals; (ii) secondary products, comprising chemicals, plastic and rubber, and fabricated metal products; (iii) labor intensive tertiary products, comprising food, beverages and tobacco, textiles and textile products, clothing, leather, and furniture; and (iv) capital intensive tertiary products, comprising printing, machinery, computer and electronics, electric equipment/appliance/component, and transportation equipment.

Our triple-difference estimates compare the double difference estimates in these manufacturing sectors to analogous estimates in service sectors: commu-nication and other utilities, retail trade and consumer service, real estate, rental

16The survey is therefore nationally representative of Canadian businesses, except for those

located in Yukon, the Northwest Territories and Nunavut and firms operating in fisheries, agriculture and cattle farming.

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and leasing operations, and information and cultural industries. In our choice of control industries, we try to be as inclusive as possible, while avoiding using in-dustries such as airlines and financial sector services which suffered idiosyncratic shocks during our sample period.

Assignment to treatment, as described in the previous section, is based on the answer to part (C) of the following question in the workplace survey: “Between April 1 [of 2000] and March 31 [of 2001], what percentage of your total sales from all products and services were in each of the following market areas?”. The respondent then fills in the percentages associated with: “(A) Local market (same municipality or county), (B) Rest of Canada, (C) U.S.A. and (D) Rest of the world.” So, at a 25% cutoff, a workplace (or the manager therein) is assigned to the treatment group if the answer to (C) is at least 25% and to the control group otherwise.

Table 1 describes the sample sizes in the treatment and control groups used in most of our estimations. We construct a balanced panel of 1105 workplaces. At the 25% cutoff, 34% of these are in the treatment group, and at the 50% cutoff, this proportion drops to 22%. An additional 204 workplaces were part of the sample in 2001 but are no longer present in 2003. While this attrition rate is small compared to most firm surveys, a key concern remains that if attrition is not random, our balanced sample might be self-selected and the estimated coefficient might not be generalizable.

In order to investigate this concern, we ran regressions for 2001 in which the dependent variable was equal to 1 if the workplace is part of our balanced panel sample and 0 otherwise. Explanatory variables included our dependent variables (innovation and the use of incentives), the number of competitors, percentage of sales deriving from U.S. exports, workplace size, workforce characteristics and investments. It would be especially problematic if, say, innovation was

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found to be closely related to sample selection. In the event, we found that only workplace size had any explanatory power in sample selection, with larger workplaces being more likely to be selected in our sample. This underscores the importance of both controlling for size when estimating treatment effects, and accounting for size in our matched sample estimation.

Table 2 summarizes the mean characteristics disaggregated by treatment and control groups in our sample, according to the 25% cutoff. The first four rows present time-invariant characteristics pertaining to the manufacturing sec-tor in which the workplace operates. There is a significantly higher proportion of workplaces operating in the primary manufacturing sector, but otherwise, the proportion of firms in each sector is similar in the treatment and control groups. The first three columns correspond to 2001. Workplaces in the treatment group are, on average significantly larger, as reflected in total employment and rev-enues. They also invest more in software and computer assisted devices (cad), although there is no significant difference in their investment in other technology or machinery (other equip). There is also no significant difference in the number of competitors faced by workplaces in the treatment and control groups in their

most important market.17 In terms of workforce characteristics, firms in the

treatment group have a significantly higher proportion of employees covered by a collective bargaining agreement (CBA), a (marginally) smaller proportion of managers, and an indistinguishable proportion of computer users.

As columns 4-6 indicate, the differences (and similarities) between treatment and control groups, described in the previous paragraph, were very consistent in 2001 and 2003. This is confirmed in the last column, which presents the double-differences corresponding 2001 and 2003: with only one exception, these

17More specifically, this question asks: “Please indicate how many firms (whether based in

Canada or not) offer products/services directly competing with yours in your most important market.” The options are 0, 1-5, 6-20, and more than 20. There are no reported monopolists in our sample.

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are insignificant.

This suggests that any differences in our outcomes of interest are unlikely to reflect differential changes in characteristics such as workplace size or work-force characteristics, between treatment and control groups. The only excep-tion is investment in computer assisted devices. However, the fact that this double-difference is significantly negative and DD estimates for IT investment in software and other equipment are insignificant is comforting, since it allevi-ates potential concerns that process innovation may reflect investment in direct compliance responses to new border security measures, which would be con-sistent with positive and significant DD estimates for IT investment variables. Still, we control for those variables summarized in table 2 which can reasonable be treated as exogenous in our DD framework, and use these variables as a basis of matching in our in our matched sample estimates.

At the workplace level, WES contains uniquely detailed information on two types of outcomes which are important for our purposes. First, we know whether or not workplaces offer their managers a variety of different forms of incentive pay. These include high-powered individual incentive systems (such as bonuses, piece-rate, commissions or merit- or skill-based pay) as well as lower-powered group-based incentives (based on group performance or profit-sharing). Second, in a section entitled “Innovation”, the survey asks whether between April 1 of the previous year and March 31 of the current year, the workplace introduced new or improved processes, where new processes are defined explicitly as the “adoption of new methods of goods production”, and is distinct from a separate question the introduction of new products.

Our sample of managers contains all the managers who were surveyed as part of the employee-component of WES. Since a different sample of workers is drawn in odd years, we do not have a panel but rather a repeated cross section

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of workers for our sample period. We use two proxies for managerial effort from the employee survey: a dummy variable for whether or not a manager puts in overtime, and the proportion of eligible vacation days the manager actually takes. Our underlying assumption is that managerial effort in increasing in overtime and decreasing in vacation.

In summary, our panel data enable us to compare changes process innova-tion and managerial incentives within a workplace before and after September, 2001 between exporters and non-exporters in manufacturing, and relative to service sector firms, and allowing for heterogenous treatment effects. It also allows to compare average changes in managerial effort in workplaces exposed to treatment relative to workplaces which were not.

6

Empirical Model

We use a longitudinal double-difference model (Imbens and Wooldridge (2009).) At the workplace level, we estimate the following equation:

yjt= α + ηDt+ τ wjt+ xjtγ + ψj+ ²jt (1)

where yjt is the outcome of interest in workplace j at time t = 2001, 2003. α is

a constant, and Dtis a time dummy equal to 1 in 2003; wjt= Dt× Tj, where

Tj denotes whether j belongs to the treatment group – it a dummy variable

equal to 1 if sales to the U.S. of workplace j in 2001 exceed the relevant cutoff

(25% in most specifications) and 0 otherwise. In effect, wjtis equal 1 in 2003 for

those workplaces which, in 2001, exported goods to the U.S. and were therefore exposed to adversity associated with heightened border security; it is equal to

zero otherwise. xjt is a vector of controls, ψj is an fixed workplace effect, and

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Our parameter of interest in equation (1) is τ , which provides an estimate

of the effect of adversity on yjt. In our main results, yjtmeasures (i) innovation

as a dummy variable equal to one if the workplace introduced new or improved processes and (ii) managerial incentives as a dummy variable equal to 1 if the workplace offered its managers any of the individubased or group-based al-luded to in the previous section. Under the assumption that in the absence of tightened border-security measures introduced following 9/11, outcome changes for exporters would have been the same as that for non-exporters.

Most of our results come from fixed effects (FE) estimation of equation (1) using the the full sample described in table 1. There has been much discussion about the computation of standard errors in difference-in-difference models, so it is worth mentioning how we treat this issue. Most serious criticisms underline the importance of taking into account possible autocorrelation in the error term in models with more than two time periods (Bertrand, Duflo, and Mullainathan (2004)). Since we have only 2 periods, we do not make corrections for autocor-relation in the FE estimates we present in this paper. Donald and Lang (2007) have, however, raised the possibility that residual clustering in the error term could lead to biased tests for statistical significance even in 2-period models. FE estimates with bootstrapped errors, which we also calculated but do not present here, leave the results intact. The standard errors for the DD estimates for innovation fall and those for incentives are virtually unchanged.

In addition to our full sample estimates, we also estimate equation (1) using a matched sample. To construct our matched sample, we estimate a propensity score model in which the probability of being part of the treatment group in 2001 depends on the introduction of innovation, use of managerial incentives, work-place size, workforce characteristics, competition and IT investments. Then, for each workplace in the treatment group, we matched the closest workplace from

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the control group based on the estimated propensity score, and did likewise for workplaces in the control group. We then estimate fixed-effects DD model on various subsamples based how closely we succeeded in matching workplaces in the treatment and control groups.

At the manager level, we estimate the following model:

yijt= β + ηDt+ δTj+ τ wjt+ xijtγ + ²ijt (2)

where yijtis a measure of effort exerted by manager i in workplace j at time t, β

is an intercept, and Dt, Tj and wjt are defined as before. Our double difference

estimate is the coefficient τ . It measures managers’ effort response to adversity. x denotes a vector of manager characteristics, including age, gender, marital status, race, foreign birth, union status, education, seniority, and workplace characteristics including firm size and sub-industry dummies. ² is an error term. Since a new sample of workers in any given workplace is chosen every 2 years, we do not observe the same managers before and after the border policy change. We therefore estimate equation (2) using pooled OLS with repeated cross-sections. Note that the sampling procedure precludes us from incorporat-ing workplace fixed effects in the managers-level regression. Since employees are sampled at random, we do not have information on managers for all workplaces present in our previous sample. Moreover, in order to include workplace fixed effects, we would have to observe a manager in the same workplace for both 2001 and 2003.

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7

Results

7.1

Basic Results

Table 3 presents the percentage of workplaces which introduced process inno-vations and offered managerial incentives. For each outcome, we present results separately for treatment assignment according to the 25% cutoff and the 50% cutoff. The treatment (control) group in each case corresponds to those work-places which, in 2001, had exports to the U.S. above (below) the cutoff. The top half of the table presents averages and differences between 2001, directly before 9/11, and 2003. The bottom half of the table presents analogous averages and differences for the two periods directly prior to 9/11 (2001 and 1999).

Consider first, the top half of the table. The first column indicates that when treatment assignment is determined at the 25% cutoff, 50% of the treatment group introduced a new or improved process in 2001, and this proportion held steady in 2003. In the control group, by contrast, this proportion decreased from 44% in 2001 to 28% in 2003 – a significant 16 percentage point reduction depicted in row 3. At the 50% treatment assignment cutoff in columns 3 and 4, we observe a similar pattern. The proportion of process innovators in the treatment group increased by 7 percentage points (from 43% to 50%) between 2001 and 2003, whereas it decreased by 15 percentage points in the control group (from 45% to 30%).

Columns 5-6 show that the use of managerial incentives decreased slightly in the treatment group from 51% to 50% and from 29% to 22% in the control group. In contrast to innovation, the latter change was not significant. At the 50% cutoff, 46% of workplaces in the treatment group offered managerial incentives in 2001, and this proportion was unchanged in 2003. In the control group, the analogous proportion at the 50% cutoff declined from 31% in 2001 to 24% in 2003. However, as before, this 7 percentage point decrease is not

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statistically significant.

Row 4 (DD) presents the double-difference estimate one would obtain if equation (1) were estimated using pooled OLS, that is ignoring the workplace fixed effect and treating observations in 2003 as a repeated cross section. The estimates suggest that post-9/11 border security measures resulted in a (signifi-cant) 16 percentage point increase in process innovation with the 25% treatment assignment cutoff. This amount represents a 32% increase in the introduction of process innovation relative to the proportion of exporting workplaces who introduced new process innovation in 2001. At the 50% cutoff, this estimate is an even higher 22 percentage points, representing a 51% increase over the 2001 proportion for the treatment group. The double-difference estimate for managerial incentives is also positive, amounting to 6 percentage points at both the 25% and 50% cutoffs. However, this increase is not significantly different from zero.

The bottom half of table 3 conducts an analogous exercise, but comparing average outcomes for a balanced panel of workplaces in 1999 and 2001, instead of 2001 and 2003. (Differences in average outcomes in 2001 in the top and bottom halves of the table are due to sample differences in the balanced 1999-2001 panel and 2001-2003 panel.) Since both these periods of observation precede 9/11, this provides a useful check on our results: if a similar pattern of outcomes emerges during this “placebo” period, our results presented in the top half of the table may simply reflect trends in outcomes particular to Canadian exporters rather than any effects of heightened border security. The results indicate that the pattern is quite different.

Columns 1-2 indicate that innovation fell in both the treatment and control groups at the 25% cutoff, by 15 and 8 percentage points, respectively. At the 50% cutoff, in columns 3-4, the analogous decreases are 20 and 8 percentage

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points. Comparing these averages with those to the top of the table suggests that this downward trend in innovation continued for the control group, but was stymied after 9/11 for the treatment group.

The same general pattern holds in 1999 and 2001 for managerial incentives. The proportion of workplaces offering managerial incentives fell from 60% to 52% (61% to 49%) in the treatment group and from 32% to 26% (34% to 28%) in the control group at the 25% (50%) cutoff. Between 2001 and 2003, these reductions were of comparable magnitude for the control group, but were much smaller for the treatment group.

The DD estimates in the last row of table 3 are negative and insignificant, in contrast to the positive and, for innovation, significant coefficients for 2001-2003. This suggests that in the period prior to 9/11, trends in outcomes between exporters and non-exporters were statistically indistinguishable.

Table 4 presents FE estimates of equation (1), with treatment assignment at the 25% cutoff. The first row presents the double-difference estimate. The DD coefficient in column 1, is significant and of similar magnitude to the OLS estimate in row 4 of table 3. It suggests that adversity following from more strin-gent border regulation resulted in a significant 15.7 percentage point increase in process innovation, amounting to a 31.4% increase relative to the average proportion of process innovators for the treatment group prior to 9/11. Cor-recting for workplace size and workforce characteristics in column 2 leads to only a small drop in the double-difference point estimate. As columns 3-4 in-dicate, managerial incentives are unresponsive to adversity: FE DD estimate is not significantly different from zero, whether or not we correct for workplace size and workforce characteristics.

In sum, our basic results suggest that adversity leads workplaces to introduce more process innovations, but has no significant impact on use of managerial

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incentives.

7.2

Robustness Checks

One of our mains concern is that the results presented above reflect trends which are particular to exporters rather than any effect of adversity arising from increased border security per se. If this were the case, then we would expect to see a similar pattern of outcomes in time periods unaffected by increased border security. Our first robustness check is therefore to replicate the analysis presented in table 4 for 1999-2001 – the period directly prior to the exogenous security policy change. The results, presented in table 5 reflect a very different pattern: the FE DD estimates in row 1 are negative for both innovation and managerial incentives; They are, moreover, not statistically different from zero. This suggests that prior to 9/11, incentives and innovation were decreasing in a roughly proportional manner for both exporters and non-exporters, which would be consistent with parallel trends in 1999-2001.

Another potential cause of concern is that exporters and non-exporters differ along some observable dimensions. Although we control for these in our basic DD regressions, such differences may still be problematic if they are associated with different trends in outcomes. This concern is tackled in Table 6, which presents FE DD estimates for our propensity score-based matched sample. The sample is constructed by matching every observation from the treatment group to a counterpart in the control group and vice-versa based on values for the propensity score. The difference in propensity scores for every match is then calculated. In columns 1 and 3 (2 and 4) of 6, the sample comprises the 25% (50%) closest matches based on that difference.

The DD estimates presented in column 1 indicate that our basic results go through in this restricted sample with observationally similar exporters and

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non-exporters: Adversity spurs the introduction of process innovations but has no significant effect on the use of managerial incentives. This suggests that our basic results are unlikely to be driven by different trends in outcomes associated with observed differences between exporters and non-exporters.

Table 7 examines how robust our FE DD findings are to sample selection in treatment assignment due to our choice of cutoff, by presenting FE double-difference estimates analogous to those presented in columns 2 and 5 in row 1 of table 4, using 3 different treatment cutoffs. Each cell in the table corresponds to a FE DD estimate for a different regression.

The dependent variable in column 1 is process innovation. The FE double-difference estimates in rows 2 and 3 indicate that when treatment assignment is based on a 50% or 75% cutoff process innovation remain significant and are even higher than when this cutoff is set at 25%. Although this difference is not statistically significant, to the extent that greater reliance on exports is associated with greater adversity associated with border regulation, this would seem to support our basic result that adversity spurs process innovation.

Column 2 indicates that the same cannot be said for product innovation. Although the sign of the estimates are also positive, they are not statistically significant. This suggests that the forces that drive product and process innova-tion are very different, and would be consistent with the possibility that product innovation may be a longer-term endeavor and more subject to noise (where luck plays a large role), whereas process innovation can be more easily manipulated as a short-term response to cost shocks. It also lends some credence to the theoretical framework, which assumes that firms respond to adversity through process innovations aimed at reducing production costs.

The dependent variable in column 3 is the same measure of managerial incentives used heretofore. The estimates indicate that our results are robust to

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our choice of cutoff for treatment assignment: the point estimates at the 50% and 75% cutoffs are not very different from that in the first row, and remain positive, but statistically insignificant.

It is possible, of course, that firms respond to adversity by changing their use of only high-powered incentives. If so, the fact that our measure of managerial incentives is an aggregate of both high-powered individual incentives (bonuses, piece-rate, commissions or merit- or skill-based pay) and low-powered group-based incentives may explain the fact that we do not observe a significant effect of adversity on managerial incentives. We explore this possibility in column 4, by measuring the use of managerial incentives as a dummy variable equal to 1 if the workplace offers its managers high-powered individual based incentives and zero otherwise. As the point estimates indicate, this does not change the results: workplaces do not respond to adversity by resorting to any significant change in their use of solely high-powered managerial incentives either.

Table 8 presents our triple-difference estimates, which measure changes in in-novation and managerial incentives between exporters and non-exporters in the manufacturing sectors relative to analogous changes in service sectors. Treat-ment assignTreat-ment in this table is set at the 25% cutoff.

The triple-difference estimates are reported in row 1. They suggest that our two broad results from the previous section, namely that process innovation increases and managerial incentives do not in response to adversity, are unal-tered after we account for potential idiosyncratic shocks among exporters in this manner. At the same time, magnitude of the triple-difference estimate needs to be treated with caution. Those in column 2 and 3 indicate an approximately 35-37 percentage point increase in process innovation, which amounts to an ap-proximately 70 percent increase over the 2001 base level, and this seems to be too large. There are at least three possible reasons for this. One may be that

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changes process innovation are much less ubiquitous in the service sector, so it is easier for the manufacturing sector to cut costs through innovation. Another is that estimates here capture short-run responses followed by a reversion to the negative trend observed in the 1999-2001 data. Finally since service sector tends to be less reliant on exports to the U.S. than the manufacturing sector, they may not feel as much pressure to cut costs as workplaces operating in the manufacturing sector.

7.3

The role of competition

Our results so far have suggested that adversity increases innovation but leaves managerial incentives unchanged. This lends support to the idea that firms’ response to adversity is driven by the threat of liquidation. Since this threat of liquidation is arguably stronger for firms facing a large number of competitors, we expect the effect of adversity on innovation to be larger for such firms. By contrast, we have no priors regarding how the change in the value of a cost reduction’s with respect to adversity, varies at different levels of competition. Hence, it is unclear whether the use of managerial incentives exhibits hetero-geneous treatment responses with respect to the number of competitors a firm faces.

In table 9 we allow for heterogenous treatment effects by including

interac-tion terms between wjt, the treatment status variable in equation (1), and three

dummy variables denoting the number of competitors a workplace faced in 2001,

prior to 9/11.18 The results are consistent with our priors. The DD estimate

for process innovation in the first row of column 1, where the treatment cutoff is at 25%, indicates that workplaces with 5 or fewer competitors do not alter process innovation in response to adversity, whereas those which face sufficient competitive pressure – with 6 or more competitors – respond with statistically

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significant increases in innovation. Although the confidence intervals for the coefficient estimates of each of the interaction terms overlap, our results do sug-gest that competitive pressure is a necessary condition for the increased use of process innovation.

At a 50% treatment cutoff, depicted in column 2, these results are confirmed, if somewhat magnified. For workplaces with 1-5 competitors, the point estimate for innovation is virtually unchanged and not statistically significant. But it is significantly different from zero at the 5% level (compared to the 10% level in column 1) and approximately 7 percentage points higher compared to analogous estimates for workplaces with 6-20 or 20+ competitors at the 25% cutoff in column 1. This suggests that the innovation response observed in the aggregate sample is likely to be driven by those workplaces which operated in a competitive environment and relied heavily on exports to the U.S.

The dependent variable in the last 2 columns of table 9 capture heteroge-neous treatment responses in managerial incentives. As before, none of the estimates are significant. This, coupled with the positive effect of adversity on process innovation in competitive environments suggests, suggests that compet-itive pressure mediates the threat of liquidation effect on introduction of process innovations in these data.

7.4

Managerial Effort

The agency model presented in section 2 assumes that process innovation is increasing in managerial effort. Our finding that innovation is increasing in adversity would therefore be consistent with this theoretical framework agency theory if managers do actually exert more effort in response to adversity. In this section, we examine if this is indeed the case. Table 10 presents double-difference OLS estimates for proxies of managerial effort for the repeated cross

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section of managers in our data for 2001 and 2003. The dependent variable in the first two rows is a dummy variable equal to 1 if the manager worked overtime and 0 otherwise. The dependent variable in columns 3 and 4 is the proportion of eligible vacation days the manager has actually taken.

The sign of DD estimates in row 1 are consistent with managers responding to adversity by exerting more effort. The estimate in column 1 indicates that they are more likely to put in overtime, and that in column 3 indicates that they take less of their eligible vacation time. Both coefficients are, however, statistically insignificant. One possible explanation for this is that managerial response to adversity depends on firm size and failure to account for this results in a downward estimate of the effort response. In particular, managers in smaller firms may be (a) more likely to be residual claimants and (b) more likely to be able to directly influence firm performance and thereby survival. Both of these effects suggest that managers in smaller firms may be exhibit a larger effort response to adversity.

In columns 2 and 4, we allow for heterogenous responses based on the num-ber of employees in the workplace. The results weakly support the possibility that managers in relatively small workplaces may exert greater effort in response to adversity. For overtime, the interaction term is statistically insignificant for mid-sized workplaces and is only marginally statistically significant for work-places in the largest quartile. The interaction term for the smallest workwork-places, however, is significant at the 1 percent level, with a point estimate which is more than twice the magnitude of that for firms in the largest size quartile. With the proportion of vacation days taken, the evidence is somewhat less compelling. The data do suggest that managers in the largest workplaces exhibit no statis-tically significant effort response to adversity while managers at workplaces in the 25th to 75th percentile of the size distribution significantly cut down on the

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number of vacation days to which they are entitled. However, managers in the smallest do not appear to cut down on the proportion of eligible vacation days

they take either.19

Interestingly, where coefficient estimates for the interaction terms are statis-tically significant, they are consistent with managers exerting increased effort in response to adversity. This, combined with the fact that the use of process innovations also increases, would be consistent with the model assumptions that process innovation derives from increased managerial effort.

8

Conclusion

This paper has exploited a quasi-natural experiment to examine the effect of adversity on process innovation and the use of managerial incentives. In our data, we find that manufacturers respond to adversity by introducing new and improved processes in goods production. However, there is no change in their use of managerial incentives.

In the agency theoretic framework we adopt, process innovation is increas-ing in managerial effort. Managerial effort is, in turn, driven both by man-agers’ intrinsic incentives to avoid personal costs associated with their employ-ers’ bankruptcy, as well as explicit incentive payments offered by firms to their managers. The fact that we observe an innovation response despite observing no change in firms’ use of performance-based incentives to managers suggests that the implicit incentive, proffered by the threat of bankruptcy, may provide important impetus to reducing organizational and managerial slack. This in-tuition is corroborated by results which show that workplaces only respond to adversity by innovating if they face a relatively large number of competitors.

19One possible reason for this is that in these firms, the management may agree to cut

down on eligible vacation days, thereby changing the denominator of the dependent vari-able in columns 3 and 4. Increased effort in terms of fewer vacation days taken would be underestimated in this proxy of effort.

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It also finds some direct support in our manager-level data, which suggest that managers respond to adversity by exerting more effort.

Our results indicate that the threat of bankruptcy spurs firms to improve efficiency through process innovation. The fact they seem to this so readily begs the question of whether these firms were really operating at minimum cost to begin with, or whether they are characterized by what Leibenstein (1966) famously dubbed as X-inefficiency. If so, our results would be consistent with Leibenstein’s contention that X-efficiency may be reduced by “competitive pres-sure, as well as other motivational factors” (Leibenstein (1966), p.412).

The “motivational factor” for improving efficiency in our context was a nega-tive profit shock associated with increased border regulation. For a much larger shock, however, process innovation may not reduce costs by enough to avert bankruptcy. Conversely, if the motivational factor is weak and does not present firms with a serious threat of bankruptcy, they may not have sufficient incentive to engage in process innovation. In general, our results would be consistent with

an inverted U-shaped response of process innovation.20

Our results support the popular contention that, when under pressure, firms respond by introducing innovations which reduce costs – that necessity is the mother of process innovation, if you will. An interesting question is where these process innovations come from. Here, our data are opaque. Successful innovation is characterized by a great deal of uncertainty. So, it seems unlikely that these process innovations reflect new inventions on the part of the firm. Rather, these innovations seem more likely to reflect the adoption of extant innovations and this, in turn, presents the intriguing possibility that adversity may spur innovation diffusion.

20Aghion, Bloom, Blundell, Griffith, and Howitt (2005) present such a relationship between

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Table 1: Sample sizes, 2001 and 2003, Manufacturing

25% cutoff 50% cutoff

Group Control Treatment Control Treatment

Number of workplaces 728 377 863 242

Total 1105 1105

Manufacturing includes primary manufacturing, secondary manufacturing, capital intensive tertiary manufacturing and labor intensive tertiary manufacturing. Workplaces are assigned to the treatment group if the proportion of total sales revenue derived from exports to the U.S. to is above the corresponding cutoff.

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T able 2: Summary statistics, con trol variables for treatmen t and con trol groups 2001 2003 Diff. (2003) -Con trol T reatmen t (25%+) Difference Con trol T reatmen t (25%+) Difference diff. (2001) Exp orts to USA (%) 3.1 62.9 59.8*** 6.4 50.9 44.6*** -15.3* Sub-industry Primary man ufacturing 0.14 0.18 0.04*** -Secondary man ufacturing 0.21 0.25 0.03 -T ertiary man uf (K) 0.29 0.31 0.02 -T ertiary man uf (L) 0.35 0.26 -0.09 -Size Total emplo ymen t 23.4 107.9 84.4*** 23.7 104 80.3*** -4.2 Rev en ue (000,000) 5.5 32.5 27.0*** 5.1 32 26.9*** 0.0 IT Investments IT in vest (soft w are) (000) 12.3 43.9 31.6*** 0.5 43.4 38.0** 6.3 IT in vest (cad) (000) 11.3 74.8 63.6*** 14.4 18.6 4.3 -59.3** IT in vest (other equip) (000) 12.8 102.9 90 7.2 126.4 119.2 29.2 L evel of comp etition 1-5 comp etitors 0.35 0.38 0.03 0.41 0.38 -0.03 -0.06 6-20 comp etitors 0.26 0.28 0.02 0.28 0.27 -0.01 -0.02 More than 20 comp etitors 0.26 0.26 0.00 0.21 0.26 0.05 0.05 Workfor ce char acteristics Prop. CBA 0.09 0.17 0.08*** 0.10 0.21 0.11 0.03 Prop. MNG 0.20 0.14 -0.05** 0.19 0.12 -0.07* -0.01 Prop. CPU 0.37 0.4 0.04 0.39 0.41 0.02 -0.02 T ests for whether difference is statistically differen t from zero: *significan t at 10%; ** significan t at 5%; ***significan t at 1% The sum do es not add up to 100% b ecause of some missing values

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T able 3: Man ufacturing Industries P ercen tage of w orkplaces with new or P ercen tage of w orkplaces with an y impro ved pro cesses managerial incen tiv es Cutoff: 25% Cutoff: 50% Cutoff: 25% Cutoff: 50% Group T reatmen t Con trol T reatmen t Con trol T reatmen t Con trol T reatmen t Con trol 2001 & 2003 2001 0.50 0.44 0.43 0.45 0.51 0.29 0.46 0.31 (0.05) (0.01) (0.02) (0.01) (0.08) (0.03) (0.08) (0.03) 2003 0.50 0.28 0.50 0.30 0.50 0.22 0.46 0.24 (0.04) (0.02) (0.10) (0.02) (0.06) (0.02) (0.09) (0.01) 2003-2001 0.00 -0.16*** 0.07 -0.15*** -0.01 -0.07 0.00 -0.07 (0.08) (0.01) (0.08) (0.01) (0.03) (0.04) (0.02) (0.03) DD 0.16*** 0.22*** 0.06 0.06 (0.05) (0.05) (0.03) (0.02) 1999 & 2001 1999 0.63 0.48 0.64 0.49 0.60 0.32 0.61 0.34 (0.08) (0.03) (0.11) (0.03) (0.06) (0.03) (0.06) (0.03) 2001 0.48 0.40 0.44 0.41 0.52 0.26 0.49 0.28 (0.03) (0.02) (0.03) (0.03) (0.06) (0.01) (0.07) (0.01) 2001-1999 -0.15 -0.08 -0.20 -0.08 -0.08 -0.06 -0.12 -0.06 (0.07) (0.05) (0.14) (0.05) (0.11) (0.03) (0.13) (0.03) DD -0.06 -0.12 -0.02 -0.05 (0.06) (0.11) (0.08) (0.09) The sample p ertains to man ufacturing sector w orkplaces. Cutoffs refer to the criterion for assignmen t to treatmen t group. 25%, for example indicates that a w orkplace w as assigned to the treatmen t group if 25% or more of sales rev en ue deriv ed from exp orts to the U.S. Estimates in ro ws titled “DD” are effectiv ely the OLS estimates for τ in equation (1). Bo ostrapp ed standard errors are in paren theses, sampling w eigh ts are used in the calculations In tests for whether difference is statistically differen t from zero: *significan t at 10%; ** 5%; *** 1%

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Table 4: Fixed Effects double-difference estimates of the impact of adversity on process innovation and use of incentives

innovation incentives Double-diff estimate 0.157** 0.148** 0.054 0.056 (0.061) (0.059) (0.066) (0.063) Year = 2003 -0.153*** -0.149*** -0.063** -0.069*** (0.039) (0.035) (0.025) (0.025) Constant 0.446*** 0.567*** 0.320*** 0.147** (0.024) (0.095) (0.016) (0.058)

Controls NO YES NO YES

Observations 2210 2210 2210 2210

R-squared 0.65 0.65 0.73 0.74

Standard errors in parentheses

* significant at 10%; ** significant at 5%; *** significant at 1% Assignment to the treatment group is at the 25% cutoff

Control variables include: firm size dummies, prop. of managers, prop. of computer users and prop. of employees covered by a collective bargaining agreement (CBA)

Table 5: Fixed effects double-difference placebo (1999-2001) estimates of the impact of adversity on process innovation and use of incentives

innovation incentives Double-diff estimate -0.066 -0.069 -0.022 -0.027 (0.061) (0.061) (0.075) (0.067) Year = 2001 -0.074** -0.074** -0.062* -0.049** (0.031) (0.032) (0.036) (0.022) Constant 0.501*** 0.473*** 0.365*** 0.278*** (0.020) (0.051) (0.022) (0.051)

Controls NO YES NO YES

Observations 2224 2224 2224 2224

R-squared 0.66 0.66 0.74 0.76

Standard errors in parentheses

* significant at 10%; ** significant at 5%; *** significant at 1% Assignment to the treatment group is at the 25% cutoff “Controls” refer to those variables mentioned in table 4

Figure

Table 1: Sample sizes, 2001 and 2003, Manufacturing
Table 5: Fixed effects double-difference placebo (1999-2001) estimates of the impact of adversity on process innovation and use of incentives
Table 6: Fixed effects double-difference estimates of the impact of adversity on process innovation and use of incentives on matched samples
Table 8: Fixed Effects triple-difference estimates of the impact of adversity on process innovation and use of incentives
+2

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