The background to the research work
appEndiX 2: survey’s questionnaire
The questionnaire is as follows:
1. in your company the ethical issues are __ Useful
__ Meaningless or not relevant __ A concern
2. Ethics is something that one __ Can learn at home
__ Can learn along your life
__ Can not change if you are elderly, you can not change atti-tudes and behaviours
3. does your company have any kind of code of ethics?
__ Yes __ No
4. does your company think about?
choose the answer, “yes” or “no”, that suit you best ___ A code of ethics or collection of principles
___ A clearly defined ethics and compliance policy
___ A key ethical risk mapping: sharing experiences, talking with experts, etc.
___ A dedicated team (ethics director, deontologist, etc.) ___ An ethical programme (courses, seminars, etc.)
5. if you answered “yes” in question 3, does your com-pany have plans or programmes to encourage the ethical issues among its workers?
__ Yes __ No
6. if your company has a code of ethics, does your com-pany, really, put it into practice?
__ Yes __ No
7. if your company give ethical plans or programmes to their workers, do you think that is, really, its responsibility?
__ No. It is not its responsibility because it interferes in per-sonal affairs
__ No. It is an investment involving a big expenditure for the company
__ Yes. It is necessary to encourage a new behaviour improv-ing social welfare and professional commitment
8. how often does your company give ethical plans or programmes?
__ At the beginning of the year __ On a regular and scheduled basis __ Rarely or never
9. Who has address ethical issues?
__ Only among Board members
__ Board members in collaboration with experts as: ethical committee, environmental department, social assistants, etc.
__ Collectively: users, suppliers, managers, Board members, stakeholders, experts, etc.
10. Who has to give and instil the importance of ethical plans or programmes?
__ School and university __ Human resources
__ Board members and experts __ No one
11. if you answered “school and university” in question number 10, which kind of contents should give these insti-tutions?
You can choose more than one option __ Theoretical business moral principles __ Case study analysis
__ Human’s relationships management (personal virtue) __ Law, standards and regulations
__ Management of the organization’s procedures and codes of ethics
__ Business strategies (commitment, responsibility, confi-dence) among customers, employees, stakeholders, suppliers, etc.
__ Others (What?)
12. thinking in workers’ welfare and to commit with cus-tomers’ satisfaction means business ethics?
__ No. It is not related with ethics
__ Yes. Because the company has a social and a labour responsibility with them
__ No. Because the company is not responsible for their actions and behaviours
13. does your company inform about social welfare plans and environmental protection plans among its workers?
__ Yes __ No
14. does your company have any kind of mechanism against unethical behaviours as: conflict of interests, unfair competition, power misuse, etc.?
__ Yes __ No
15. for your company which are the most important ethi-cal areas
rank the following in decreasing order of importance (from 1 to 9)
__ Enforcement of the company’s core values __ Respect and defence of human rights __ Sustainable development
__ Dialogue and communication transparency __ Social integrity and valuable social practices __ Compliance with rules and regulations
__ Welfare of people (users, stakeholders, managers, suppli-ers, etc.)
__ Cooperation among people solving a problem __ Take care over environmental concerns
16. the ethical position of your company depends on __ Customers and suppliers
__ Financial solidity to impose its values in the markets __ The values promoted by your company and never from the external agents
17. Your company has a business opportunity but it has to leave out some social and environmental regulations.
What does your company do?
__ Not do it
__ Try to find mechanisms to obviate regulations and do it __ It is a big opportunity, so, do it. In case of find out, try to sort it out with inspectors
__ Others (What?)
18. Ethical issues within a company requires __ State regulation
__ Corporate self regulation __ A balance between both __ No external regulation
19. the following reasons, to introduce in the business ethics of your company, are good enough for you?
choose the answer, “yes” or “no”, that suit you best ___ Protecting Board members from risks and penalties ___ Standing the pressure of external agents (employee, con-sumer, trade union, ecologist, stakeholders, etc.)
___ Reinforcing the regulations and the law ___ Implementing a set of corporation values ___ Contributing to human talent and excellence ___ Add others (What ?)
20. do you think that business ethics (declaration of principles, declaration of values, code of conduct, code of ethics), is the solution to avoid undesirable conducts within the company or is necessary to apply additional measures?
__ Yes __ No
21. if you answered “no” in question 19, what’s the meaning of the implementation of the ethical concept within your company?
You can choose more than one option __ An additional cosmetic marketing element
__ A deep conviction that ethical issues improve the relation-ships with costumers, users, suppliers, etc., also, the society (envi-ronmental, healthy, safety)
__ A set of principles and values that the company includes in its operation and anyone can notice in all their external and internal actions
__ An expenditure of time and economical effort
__ It is a way to establish a solid structure, mission, culture and goals of developing and economic growth based on mutual trust
22. in summary, do you think that the ethical principles of a company can improve the competitiveness and increase the confidence and, consequently, the loyalty of the work-ers, costumers and stakeholders?
__ Yes __ No
__ I don’t know