• Aucun résultat trouvé

Group and outline

Dans le document LibreOffice 4.1 Calc Guide (Page 71-75)

A nível mais pessoal considero que os objetivos no geral foram alcançados e que o estágio foi sem dúvida uma experiência rica em conhecimento e crescimento. Apesar de nunca ter tido contacto com a área da segurança rodoviária, e deste estudo ter sido um grande desafio, posso dizer que o terminei de forma satisfeita e com o sentido de missão cumprida. Claro que nada disto teria sido possível se a Ascendi não me tivesse dado todas as ferramentas necessárias e o constante apoio, vindo nomeadamente do gabinete de marketing. Tudo contribuiu para que este estágio tenha corrido da melhor forma, apesar das dificuldades, o que acabou por contribuir adicionalmente para o meu interesse na área do marketing.

55

REFERÊNCIAS BIBLIOGRÁFICAS

Adamos, G., & Nathanail, E. (2016). Predicting the effectiveness of road safety campaigns through alternative research designs. Journal of Safety Research, 59, 83-95.

doi:https://doi.org/10.1016/j.jsr.2016.10.003

Andreasen, A. R. (2012). Rethinking the Relationship Between Social/Nonprofit Marketing and Commercial Marketing. Journal of Public Policy & Marketing, 31(1), 36-41. doi:10.1509/jppm.09.035

ANTRAM. (2017). Associação Nacional de Transportadores Públicos Rodoviários de Mercadorias. Acedido em https://antram.pt/ a 22 de fevereiro de 2018.

Ascendi. (2018). Ascendi. Acedido em http://www.ascendi.pt/ a 21 de março de 2018.

Assailly, J. P. (2017). Road safety education: What works? Patient Education and Counseling, 100, S24- S29. doi:10.1016/j.pec.2015.10.017

Autoridade Nacional de Segurança Rodoviária [ANSR]. (2016). Plano Estratégico Nacional de Segurança

Rodoviária - PENSE 2020. Acedido em http://www.ansr.pt/Noticias/Pages/PENSE-

ANSR-2020.aspx a 10 de outubro de 2017.

Autoridade Nacional de Segurança Rodoviária [ANSR]. (2018). Relatório Anual de Sinistralidade

Rodoviária - 2017. Acedido em

http://www.ansr.pt/Estatisticas/RelatoriosDeSinistralidade/Documents/2017/RELAT %C3%93RIO%20ANUAL%20-

%20V%C3%8DTIMAS%20A%2024%20HORAS/Relat%C3%B3rio%20Anual%20Sinis

tralidade%20Rodovi%C3%A1ria%202017_24horas.pdf a 15 de março de 2018.

Banco de Portugal. (2017). Boletim Económico - Dezembro de 2017. Acedido em

https://www.bportugal.pt/sites/default/files/anexos/pdf-boletim/be_dez2017_p.pdf a

23 de fevereiro de 2018.

Binney, W., Hall, J., & Oppenheim, P. (2006). The nature and influence of motivation within the MOA

framework: Implications for social marketing (Vol. 11).

Brennan, L., & Parker, L. (2014). Beyond behaviour change: social marketing and social change (Vol. 4). Carey, G., & Crammond, B. (2015). Systems change for the social determinants of health. BMC

Public Health, 15(1), 662. doi:10.1186/s12889-015-1979-8

Carneiro, J. S., Ramos, R. R., Carreiro, J. B. X., & Brasil, M. V. d. O. (2017). Determinant Factors Leading to Tobacco Consumption: Implica-tions for Social Marketing. REBRAE; Vol 10,

No 3 (2017)DO - 10.7213/rebrae.10.003.AO03.

Carvalho, H. C., & Mazzon, J. A. (2015). A better life is possible: the ultimate purpose of social marketing. Journal of Social Marketing, 5(2), 169-186. doi:10.1108/jsocm-05-2014-0029 Cronin, C. (2014). Using case study research as a rigorous form of inquiry. Nurse Researcher, 21(5),

19-27. doi:10.7748/nr.21.5.19.e1240

Da Silva, E. C., & Mazzon, J. A. (2016). Developing Social Marketing Plan for Health Promotion.

International Journal of Public Administration, 39(8), 577-586. doi:10.1080/01900692.2015.1023447

56 Dann, S. (2010). Redefining social marketing with contemporary commercial marketing definitions.

Journal of Business Research, 63(2), 147-153. doi:10.1016/j.jbusres.2009.02.013

Decreto-Lei n.º 132/2017 de 11 de outubro do Ministério do Planeamento e das Infraestruturas, 132 C.F.R. § Diário da República : I Série (2017).

Delhomme, P., De Dobbeleer, W., Sonja, F., Simoes, A., Adamos, G., Areal, A., . . . Walter, E. (2009). Manual for Designing, Implementing and Evaluating Road Safety Communication Campaigns. Dibb, S., & Carrigan, M. (2013). Social marketing transformed Kotler, Polonsky and Hastings reflect on social marketing in a period of social change. European Journal of Marketing, 47(9), 1376-1398. doi:10.1108/ejm-05-2013-0248

DN. (2017). Diário de Notícias. Trabalhadores dos transportes de mercadorias querem aumento salarial e

regulamentação do setor. Acedido em https://www.dn.pt/lusa/interior/trabalhadores-dos- transportes-de-mercadorias-querem-aumento-salarial-e-regulamentacao-do-setor-

8879445.html a 7 de fevereiro de 2018.

DN. (2018). Diário de Notícias. Economia portuguesa cresce 2,7% em 2017. Acedido em

https://www.dn.pt/dinheiro/interior/pib-cresce-27-em-2017-9116657.html a 27 de

fevereiro de 2018.

Dominic, B., & Tony, P. (2009). The nature, role and value of marketing within the road safety team in a City Council: A social marketing approach. Management Research News, 32(8), 707- 715. doi:10.1108/01409170910977924

Douglas, M. A., & Swartz, S. M. (2017). Knights of the Road: Safety, Ethics, and the Professional Truck Driver. Journal of Business Ethics, 142(3), 567-588. doi:10.1007/s10551-015-2761-7 Elizabeth, E., Erin, R., Siobhan, M., Barry, R., Katherine, C., Stephanie, W., & Susan, P. L. (2016).

Identifying New Strategies to Assess and Promote Online Health Communication and Social Media Outreach: An Application in Bullying Prevention. Health Promotion Practice,

17(3), 448-456. doi:10.1177/1524839915620392

Elvik, R. (2016). A theoretical perspective on road safety communication campaigns. Accident

Analysis and Prevention, 97, 292-297. doi:10.1016/j.aap.2015.04.027

European Commission. (2017). Traffic Safety Basic Facts on Heavy Goods Vehicles and Buses. Acedido em

https://ec.europa.eu/transport/road_safety/sites/roadsafety/files/pdf/statistics/dacota

/bfs20xx_hgvs.pdf a 2 de março de 2018.

Evgenikos, P., Yannis, G., Folla, K., Bauer, R., Machata, K., & Brandstaetter, C. (2016). Characteristics and Causes of Heavy Goods Vehicles and Buses Accidents in Europe.

Transportation Research Procedia, 14, 2158-2167.

doi:https://doi.org/10.1016/j.trpro.2016.05.231

Firestone, R., Rowe, C. J., Modi, S. N., & Sievers, D. (2017). The effectiveness of social marketing in global health: a systematic review. Health Policy and Planning, 32(1), 110-124. doi:10.1093/heapol/czw088

Forbus, R., & Snyder, J. (2013). Use of Comforting to Enhance Social Marketing Success A Case Study (Vol. 19).

French, J., & Russell-Bennett, R. (2015). A hierarchical model of social marketing. Journal of Social

57 Girotto, E., Andrade, S. M. d., González, A. D., & Mesas, A. E. (2016). Professional experience and traffic accidents/near-miss accidents among truck drivers. Accident Analysis &

Prevention, 95, 299-304. doi:https://doi.org/10.1016/j.aap.2016.07.004

Goniewicz, K., Goniewicz, M., Pawłowski, W., & Fiedor, P. (2016). Road accident rates: strategies and programmes for improving road traffic safety. European Journal of Trauma and Emergency

Surgery, 42(4), 433-438. doi:10.1007/s00068-015-0544-6

Gordon, R. (2012). Re-thinking and re-tooling the social marketing mix. Australasian Marketing

Journal (AMJ), 20(2), 122-126. doi:https://doi.org/10.1016/j.ausmj.2011.10.005

Guttman, N. (2016). Persuasive appeals in road safety communication campaigns: Theoretical frameworks and practical implications from the analysis of a decade of road safety campaign materials (Reprinted from vol 84, pg 153-164, 2015). Accident Analysis and

Prevention, 97, 298-308. doi:10.1016/j.aap.2016.11.004

Hakkert, A. S., & Gitelman, V. (2014). Thinking about the history of road safety research: Past achievements and future challenges. Transportation Research Part F-Traffic Psychology and

Behaviour, 25, 137-149. doi:10.1016/j.trf.2014.02.005

Hastings, G. (2003). Relational Paradigms in Social Marketing. Journal of Macromarketing, 23(1), 6- 15. doi:10.1177/0276146703023001006

Hoekstra, T., & Wegman, F. (2011). Improving the effectiveness of road safety campaigns: Current

and new practices. IATSS Research, 34(2), 80-86.

doi:https://doi.org/10.1016/j.iatssr.2011.01.003

Hong Cheng, P. K., and Nancy R. Lee. (2009). Social Marketing for Public Health An Introduction. Hughes, B. P., Newstead, S., Anund, A., Shu, C. C., & Falkmer, T. (2015). A review of models

relevant to road safety. Accident Analysis and Prevention, 74, 250-270. doi:10.1016/j.aap.2014.06.003

Jamroz, K. (2008). Review of Road Safety Theories And Models (Vol. 1).

Jay, M. B., Darren, M., & Amanda, K. H. (2012). Social marketing at the right place and right time with new media. Journal of Social Marketing, 2(2), 130-137. doi:10.1108/20426761211243964 Jeanine, P. D. G., Richard, D. W., & Gregory, D. S. (2014). Moving social marketing beyond personal change to social change: Strategically using Twitter to mobilize supporters into vocal advocates. Journal of Social Marketing, 4(3), 240-260. doi:10.1108/JSOCM-02-2014- 0014

Jeong, J.-Y., & Ham, S. (2018). Application of the Health Belief Model to customers' use of menu

labels in restaurants. Appetite, 123, 208-215.

doi:https://doi.org/10.1016/j.appet.2017.12.012

Jiang, K., Ling, F., Feng, Z., Wang, K., & Shao, C. (2017). Why do drivers continue driving while fatigued? An application of the theory of planned behaviour. Transportation Research Part A:

Policy and Practice, 98, 141-149. doi:https://doi.org/10.1016/j.tra.2017.02.003

Key, T. M., & Czaplewski, A. J. (2017). Upstream social marketing strategy: An integrated marketing communications approach. Business Horizons, 60(3), 325-333.

doi:https://doi.org/10.1016/j.bushor.2017.01.006

Kockum, S., Örtlund, R., Ekfjorden, A., & Wells, P. (2017). Volvo Trucks Safety Report 2017. Acedido

58

group/markets/global/en-en/about-us/traffic-safety/Safety-report-170627.pdf a 6 de

março de 2018.

Kotler, P., & Zaltman, G. (1971). Social Marketing: An Approach To Planned Social Change (Vol. 35). Lefebvre, R. C. (2007). The New Technology: The Consumer as Participant Rather than Target

Audience. Social Marketing Quarterly, 13(3), 31-42. doi:10.1080/15245000701544325

Lefebvre, R. C. (2011). An integrative model for social marketing. Journal of Social Marketing, 1(1), 54-72. doi:10.1108/20426761111104437

Legault, L. (2016). Intrinsic and Extrinsic Motivation.

Levine, J. M., Alexander, K. M., Wright, A. G. C., & Higgins, E. T. (2016). Group brainstorming: When regulatory nonfit enhances performance. Group Processes & Intergroup Relations, 19(2), 257-271. doi:10.1177/1368430215577226

Liberty Seguros. (2017). Hit The Road. Acedido em http://hittheroad.pt/ a 20 de março de 2018. McKenzie-Mohr, D., & Schultz, P. (2014). Choosing Effective Behavior Change Tools (Vol. 20).

Mitchell, R., Schuster, L., & Drennan, J. (2017). Understanding how gamification influences behaviour in social marketing. Australasian Marketing Journal, 25(1), 12-19. doi:10.1016/j.ausmj.2016.12.001

Mohd noor, K. b. (2008). Case Study: A Strategic Research Methodology (Vol. 5).

Morim, J. (2018). Avaliação Socioeconómica da Sinistralidade na Rede de Autoestradas (AE) da Ascendi e sua

Tipificação - Análise dos Custos da Sinistralidade de Viaturas Pesadas na A25 e Medidas Tendentes à sua Diminuição. (Relatório de Estágio), Universidade Católica Portuguesa,

Nowak, G. J., Gellin, B. G., MacDonald, N. E., Butler, R., & Hesitancy, S. W. G. V. (2015). Addressing vaccine hesitancy: The potential value of commercial and social marketing principles and practices. Vaccine, 33(34), 4204-4211. doi:10.1016/j.vaccine.2015.04.039 REGULAMENTO (CE) n.o 561/2006 - Tempo de condução no setor dos transportes

rodoviários, (2006) acedido em https://eur-lex.europa.eu/legal-

content/PT/TXT/?uri=CELEX%3A32006R0561 a 22 de novembro de 2018.

Polonsky, M. J. (2017). The role of corporate social marketing. Journal of Social Marketing, 7(3), 268- 279. doi:10.1108/jsocm-11-2016-0066

Q-Free. (2018). Acedido em https://www.q-free.com/ a 27 de março de 2018.

Saunders, S. G., Barrington, D. J., & Sridharan, S. (2015). Redefining social marketing: Beyond behavioural change. Journal of Social Marketing, 5(2), 160-168. doi:10.1108/JSOCM-03-2014- 0021

Silva, G. M. D., Thakare, S., More, S., & Kuriakose, J. (2017, 10-11 Feb. 2017). Real world smart

chatbot for customer care using a software as a service (SaaS) architecture. Paper presented at the 2017

International Conference on I-SMAC (IoT in Social, Mobile, Analytics and Cloud) (I- SMAC).

Smith, W. A. (2006). Social marketing: an overview of approach and effects. Injury Prevention, 12, 38-43. doi:10.1136/ip.2006.012864

Stevenson, M., & Thompson, J. (2014). On the road to prevention: road injury and health promotion. Health Promotion Journal of Australia, 25(1), 4-7. doi:10.1071/he13075

59 Truong, D. (2014). Social Marketing: A Systematic Review of Research 1998-2012 (Vol. 20).

Walter, W. (2017). Social marketing strategy and industry involvement. Journal of Social Marketing,

7(3), 297-304. doi:10.1108/JSOCM-11-2016-0074

Will Murray, B. W., Mark, King, Stephanie Pratt, e Phillip Darby. (2014). Applying the Haddon Matrix

in the context of work-related road safety. Paper presented at the Proceedings of the 2014

Occupational Safety in Transport Conference, CARRS-Q, Queensland University of Technology, Crowne Plaza Surfers Paradise, Gold Coast, QLD.

Wood, M. (2008). Applying commercial marketing theory to social marketing: A tale of 4Ps (and a B). Social Marketing Quarterly, 14(1), 76-85. doi:10.1080/15245000701856877

Wood, M. (2016). Social Marketing for Social Change. Social Marketing Quarterly, 22(2), 107-118. doi:10.1177/1524500416633429

60

ANEXOS

Anexo I – Traffic Safety Basic Facts 2016 – Observatório Europeu da Segurança

Dans le document LibreOffice 4.1 Calc Guide (Page 71-75)

Documents relatifs