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Some Examples of Good Practice

Dans le document Making the Case for Peer Support (Page 90-93)

OPPORTUNITY WORKS, CALGARY, ALBERTA WWW.OPPORTUNITYWORKS.CA

Opportunity Works is a peer-delivered service that provides self-employment and mental health support to any individual in the Calgary community who identifies as a mental health consumer. It offers:

• A holistic and integrated approach to business development;

• Employability and mental health self-management;

• One-to-one coaching supplemented by group

learning;

• Flexible, self-paced, self-directed and participant driven timelines; and

• A graduated approach to achievement of long-term goals.

MOOD DISORDERS ASSOCIATION, MANITOBA WWW.DEPRESSION.MB.CA

The Mood Disorders Association operates throughout the province of Manitoba supporting those affected by mood disorders and to their friends, families and caregivers. It provides:

• Peer support;

• Public education and media;

• Advocacy; and

• Education for people with mood disorders.

OUR VOICE/NOTRE VOIX, NEW BRUNSWICK WWW.OURVOICE-NOTREVOIX.COM

Our Voice/Notre Voix is a mental health magazine from New Brunswick whose purpose is to promote the viewpoints of psychiatric users or survivors. This initiative is a means for them to enhance empowerment and reinforce

solidarity within their community.

CHANNAL, NEWFOUNDLAND & LABRADOR WWW.CHANNAL.CA

CHANNAL aims to strengthen self-help initiatives among individuals, combat isolation and educate the public on issues relevant to consumers. A provincial organization, CHANNAL exists to build and strengthen a self-help network among individuals who live with mental health problems or illnesses. They are seen as an innovative service due to the fact that they have limited funding and yet retain a strong membership base.

LAING HOUSE, HALIFAX, NOVA SCOTIA

Laing House is a youth-driven, community-based organization for youth with mental illness between the ages of 16 and 30 years with diagnoses of mood disorders, psychosis and/or anxiety disorders. Many staff employed by the agency self-identify as consumers, including some working as peer specialists. Laing House programs, including employment, healthy living, education, outreach, and peer and family support are designed to help youth recognize and develop their own strengths, talents and resources. Laing House describes itself as the first and only organization of its kind in Canada.

A-WAY COURIER, TORONTO, ONTARIO WWW.AWAYCOURIER.CA

A-WAY is a social purpose enterprise courier service which was established over 20 years ago. It employs 70 full and part-time people, all survivors. The Board is made up of a majority of consumers/survivors. They cover the whole metropolitan area of Toronto, doing same-day delivery of packages for their over 1000 customers.

The service is like any other courier company providing a same-day service guarantee. Couriers use public transportation rather than vehicles or bicycles and are paid on a commission basis per delivery. For this, each courier receives a monthly bus pass that they can use any time. They have a strong business ethic.

At the same time, A-WAY is a model of mental health accommodations in the workplace. Employees work flexible hours and varied hours, depending on their choice. Peer support is a big part of keeping this organization running.

New hires are trained by peers and much time is taken to support each individual consumer/survivor, not only in maintaining their employment but in assisting with issues such as housing, community supports, pensions and all

kinds of other advocacy issues. Social events and informal get-together are a big part of making this organization the tight team that it is. Donations of food and clothing are always available through their many partnerships.

SOUND TIMES, TORONTO WWW.SOUNDTIMES.COM

Ten years ago Sound Times, a consumer operated service, had a budget of around $200,000; it now has funding of over one million dollars. Sound Times has been supported by government via capital funding to buy the building they are located in. They provide:

• The opportunity to learn from peers to give and get support;

• Support to find food, clothing, and other essentials;

• Advocacy;

• Service co-ordination and referral;

• Education for members;

• Social and recreational opportunities;

• Support for consumers and survivors in contact with criminal justice;

• Harm reduction for drugs and alcohol;

• Community support; and

• Gaining Autonomy with Medication (GAM) approach.

Sound Times has been heavily involved in providing a consumer/survivor voice in the current health system changes.

Staff are expected to work from consumer/survivor informed practice.

THE KRASMAN CENTRES, RICHMOND HILL AND ALLISTON, ONTARIO WWW.KRASMANCENTRE.COM

The Krasman Centres in Ontario are peer support-based drop-in centres for people with mental health problems or illnesses, as well as people who experience homelessness. Recovery-supporting services and programs are governed and delivered from a lived experience perspective. A peer-run and delivered Warm Line, a telephone service, is available toll-free seven nights per week.

THE CULTURE OF RECOVERY PROJECT, ONTARIO WWW.CULTUREOFRECOVERY.ORG

This project advances a recovery perspective to consumers/survivors and professionals using participatory and experiential education. It provides:

• A recovery clearing house;

• A leadership network of consumers/survivors;

• Self-help recovery education;

• Recovery education for mainstream allies;

• Like Minds: Peer support education; and

• Showings and discussions on Extra Ordinary People — an anti-discrimination documentary.

GAM — GAINING AUTONOMY WITH MEDICATION/GESTION AUTONOME DES MÉDICAMENTS DE L’ÂME, QUEBEC

A unique expertise initiated by service users in Quebec from the two coalitions, RRASMQ and AGIDD-SMQ, is

GAM — Gaining Autonomy with Medication. The ongoing GAM project has been 15 years in the making and is now being developed in Ontario, Spain and Brazil. At the core of this approach is the examination of one’s quality of life in relation to medication. Although GAM consists of a working alliance between service users and service providers from rights groups and alternative community agencies, peers are leading GAM group sessions, training other service users and offering support according to the GAM philosophy. Its evolution and implementation are led by the RRASMQ and being studied by the research team, Équipe de recherche et d’action en santé mentale et culture.

Another influential complement to GAM is The Other Side of the

Dans le document Making the Case for Peer Support (Page 90-93)

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