Case Profiles

As per the literature review the case study research is accepted as a valid research strategy within the IT/IS community. This paper will utilize the case study strategy to

support or flot support the research objectives identified in section 1.2 of this paper. Four case studies are used as part of the research. Each case study is an actual case that the

author experiericed as a project manager.

Table 4-3 outlines the case profile summary. More details on the cases studies are available in the Appendix section.

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Table 4-3: Case Profile Summary

Case Profile Case Study #1 Case Study #2 Case Study # 3 Case Study #4

Registration of Corporate Intranet Travel Automation Financial Management

Case Name Services on the Web Information System Information System

The case study relates The case study relates The case study relates The case study relates to an organization in to an organization in to an organization in to an organization in Case Industry which a part of their which a part of their which a part of their which a part of their

mandate is to ensure mandate s to ensure i mandate s to ensurei mandate is to ensure security is emphasized. sedurity is emphasized. security is emphasized. security is emphasized.

This organization This organization This organization This organization

needs to build a WEB needs to revitalize needed to automate upgraded their existing application (in-house) their internai corporate some of their travel fmnancial application Case Summary and make it available website to better manual processes. and needed to ensure

to the public domain reflect the services More employees were ail requirements were for organizations to they offer to their traveling on business identifïed, prioritized register their business clients: and it became difficuit and approved, before across Canada. A set interdepartmental. The for the travel office to installing and

date is Iegislated to information shouid be keep up. The configuring the have the web accurate, reliable, clear organization went application.

application built and and accessible. It through an exercise of readily availabie for should be organized so identifying functional the businesses to that the employee, requirements and then register. manager or director met with technical to

can go in a specifïc identify non-functional area of the intranet and requirements. An

retrieve specific option anaiysis

information. document was created and a recommendation was given as to

whether they should opt for an in-house solution or go with COTS. The first project phase

compieted in February 2007.

A look at the A look at the A look at the A look at the

organization is taken organization to see if organization to sec if organization to sec if to sec if GRCM is GRCM is considered GRCM is considered GRCM is con sidered considered throughout throughout the project throughout the project throughout the project the project phases. To phases. To identify phases. To identify phases. To identify identify any gaps gaps when comparing gaps when comparing gaps when comparing when comparing their their performance to their performance to their performance to performance to established GRCM estabiished GRCM established GRCM established GRCM methods. To see if RE methods. To see if RE methods. To sec if RE Case Context methods. To sec if RE is impacted by GRCM. is impacted by GRCM. is impacted by GRCM.

is impacted by To sec how the To sec how the To sec how the

GRCM. To sec how identified gaps (if any) identified gaps (if any) identified gaps (if any) the identified gaps (if could be ciosed in could be ciosed in could be closed in

any) could be ciosed respect to future respect to future respect to future in respect to future projects considering projects considering projects considering projects considering using the GRCM using the GRCM using the GRCM

using the GRCM discipline. discipline. discipline.

discipline.

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Table 4-3: Case Profile Summary (cont.)

Case Profile Case Study #1 Case Study #2 Case Study # 3 Case Study #4

The information The information The information The information gathered on the case gathered on the case gathered on the case gathered on the case study is a re- study is a re- study is a re- study is a

re-collection of the collection of the collection of the collection of the author's experience. author's experience. author's experience. author's experience.

Case An outside source An outside source An outside source An outside source Informants involved in the involved in the involved in the involved in the

project will be asked project will he asked prQject will be asked project will be asked to review the case to review the case to review the case to review the case information for its information for its information for its information for ils reliability and reliability and reliability and reliahility and

validity. validity. validity. validity.

The project was The project was stili The project was not The project was delivered before the in the requirements considered by senior delivered on time legislative date and phase when the management as a and deemed

Case Outcomes deemed successful project manager's priority thus shelving successful by the by the client. contract expired. the project until it is client.

required.

As one can determine from Chapter 4 the research is executed in a methodological way in order to ensure no steps are omitted.

The next chapter covers the data analysis phase. Different activities such as gathering data, analyzing the data, and trying to make sense of it are executed. The Capability Measurement Framework for both GRCM and RE are tested for its usefulness and simplicity. The relationships between GRCM and RE are questioned.