Innovation, Science and Economic
Development Canada
2017 to 2018 Fees Report
The Honourable Navdeep Bains, P.C., M.P.
Minister of Innovation, Science and Economic Development
_________________________________________
The Honourable Kirsty Duncan, P.C., M.P.
Minister of Science and Sport
_________________________________________
The Honourable Mary Ng, P.C., M.P.
Minister of Small Business and Export Promotion
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Cat. No. Iu1-26E-PDF ISSN 2562-3877
Aussi offert en français sous le titre Rapport sur les frais de 2017 à 2018.
Table of contents
Ministers’ message ... 1
I) ISED departmental fees information ... 3
General fees information ... 3
General and financial information by fee category ... 3
Financial totals for all fee categories ... 22
Fees under the department’s authority ... 23
II) ISED Portfolio organizations’ fees information related to access to information ... 56
Atlantic Canada Opportunities Agencies ... 56
Canada Economic Development for Quebec Regions ... 57
Canadian Northern Economic Development Agency ... 58
Canadian Space Agency ... 59
Copyright Board Canada ... 60
Federal Economic Development Agency for Southern Ontario ... 61
Natural Sciences and Engineering Research Council of Canada ... 62
Social Sciences and Humanities Research Council of Canada ... 63
Statistics Canada ... 64
Western Economic Diversification Canada ... 65
Endnotes ... 66
Ministers’ message
On behalf of Innovation, Science and Economic Development Canada (ISED), we are pleased to present the 2017 to 2018 Report on Fees.
On June 22, 2017, the Service Fees Act
ireceived royal assent, thereby repealing the User Fees Act
ii.
The Service Fees Act introduces a modern legislative framework that enables cost- effective delivery of services and, through enhanced reporting to Parliament, improved transparency and oversight. The act provides for:
• a streamlined approach to consultation and the approval of new or modified fees;
• a requirement for services to have service standards and reporting against these standards, along with a policy to remit fees to fee payers when standards are not met;
• an automatic annual fee adjustment by the Consumer Price Index (CPI) to ensure that fees keep pace with inflation; and
• annual detailed reporting to Parliament in order to increase transparency.
This 2017 to 2018 Fees Report is the first report to be prepared under the Service Fees Act. The report includes new information such as a detailed listing of all fees along with future year fee amounts. Additional fee information will be included starting next fiscal year, once ISED fully transitions to the Service Fees Act regime.
The service fees charged by ISED help deliver a wide range of services to businesses and individuals, including: patent licenses; accreditation; incorporation; and, radio and spectrum licenses. For the various fee categories managed by ISED in 2017-18, the Department collected revenue ranging from a few thousand dollars to over 150 million dollars, for a total of $304,457,318 of 2017-18 revenue.
The Honourable Navdeep Bains Minister of Innovation, Science and Economic Development
The Honourable Kirsty Duncan Minister of Science and Sport
The Honourable Mary Ng Minister of Small Business and Export Promotion
As the implementation of the Service Fees Act continues, we expect that Canadians and
Canadian businesses will benefit from increased transparency, accountability and
predictability in the management of fees charged by ISED.
I) ISED departmental fees information General fees information
The tables that follow provide information on each category of fees, including:
• the name of the fee category
• the date that the fee (or fee category) was introduced and last amended (if applicable)
• service standards
• performance results against these standards
• financial information regarding total costs, total revenues and remissions In addition to the information presented by fee category, there is a summary of the financial information for all fees as well as a listing of fees under the department’s authority. This listing includes the existing fee dollar amounts and the adjusted dollar fee amount for a future year.
General and financial information by fee category
Program: Marketplace Frameworks and Regulation Sub-program: Trade Measurement
General information
Fee category Measurement Canada: Device Approval and Measurement Standard Certification
Fee-setting authority
Weights and Measures Actiii
Year introduced Exact year is unknown. Fees for device approval and measurement standard certification have been in existence for over 35 years.
Year last amended 1993
Service standard Notice of Approval issued between 30 and 120 calendar days depending on complexity of submission. Certificate of Calibration issued in 60 calendar days. Service standards and associated performance targets published on Measurement Canada's websiteiv. Performance results Performance standard met, on average, 96% of the time for device
approvals and 97% of the time for measurement standard certifications.
Other information Workload is solely dependent on client demand for services and complexity of device approvals and measurement standard certifications requested during the fiscal year.
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
149,071 137,138 537,416 Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
General information
Fee category Measurement Canada: Device Inspection Fee-setting authority Weights and Measures Actiii
Year introduced Exact year is unknown. Fees for device inspections have been in existence for over 35 years.
Year last amended 1993
Service standard Mandatory inspections of devices before they are first placed into service are performed within 10 calendar days of client's request. Service standard published on Measurement Canada's websiteiv.
Performance results Performance standard met, on average, 95% of the time.
Other information Workload is solely dependent on client demand for service. The majority of device inspections for which a fee is prescribed by regulation are performed by Measurement Canada authorized service providers (private sector
organizations recognized by Measurement Canada to perform inspections).
Measurement Canada performs this type of inspection when there are no authorized service providers recognized to inspect the device type. The agency performed less than 1,000 device inspections of this type in
2017-18, compared to more than 32,000 inspections of this type performed by authorized service providers.
Fees for inspections performed by authorized service providers are determined by market forces and the organization performing the work, not Measurement Canada.
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
60,947 57,145 223,939 Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
General information
Fee category Measurement Canada: Electricity and Natural Gas Meter Inspection Fee-setting authority Electricity and Gas Inspection Actv
Year introduced Exact year is unknown. Fees for meter inspections have been in existence for over 30 years.
Year last amended 1995
Service standard Mandatory inspections of meters for which a fee applies are performed within 10 calendar days of client's request. Service standard published on
Measurement Canada's websiteiv.
Performance results Performance standard met, on average, 93% of the time.
Other information Workload is solely dependent on client demand for service. The majority (approximately 90%) of meter inspections for which a fee is prescribed by regulation are performed by Measurement Canada authorized service
providers (private sector organizations recognized by Measurement Canada to perform inspections). Measurement Canada performs this type of inspection when there are no authorized service providers recognized to inspect the meter type.
Fees for inspections performed by authorized service providers are determined by market forces and the organization performing the work, not Measurement Canada.
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
79,008 229,218 898,257 Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
General information
Fee category Measurement Canada: Electricity and Natural Gas Meter Approval and Measuring Apparatus Certification
Fee-setting authority Electricity and Gas Inspection Actv
Year introduced Exact year is unknown. Fees for meter approvals and measuring apparatus certifications have been in existence for over 30 years.
Year last amended 1995
Service standard Notice of Approval issued between 30 and 120 calendar days depending on complexity of submission. Certificate of Calibration issued in 60 calendar days.
Service standard published on Measurement Canada's service standards websiteiv.
Performance results Performance standard met, on average, 94% of the time for electricity and natural gas meter approvals and 92% of the time for measurement standards certifications.
Other information Workload is solely dependent on client demand for services and complexity of meter approvals and measuring apparatus certifications requested during the fiscal year.
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
306,561 236,252 925,820 Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
General information
Fee category Measurement Canada: Electricity and Natural Gas Accreditation (initial and renewal)
Fee-setting authority Electricity and Gas Inspection Actv
Year introduced Exact year is unknown. Fees for electricity and natural gas accreditation (initial and renewal) have been in existence for nearly 30 years.
Year last amended 1995
Service standard Granting of accreditation involves the successful completion of several phases.
Measurement Canada will issue a document review report within six weeks of receiving all required documents and an audit report within four weeks of the last onsite audit. Accreditation recognition will be granted within three weeks
of confirming successful implementation of accepted procedures and
confirmation of compliance with requirements. Service standard published on Measurement Canada's websiteiv.
Performance results Performance standard met, on average, 98% of the time.
Other information Workload is based on the number of private sector organizations seeking to become recognized by Measurement Canada to certify electricity and natural gas meters and the number of authorized service providers who choose to renew their accreditation status. As of February 28, 2018, there are 226 authorized service providers.
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
56,500 50,500 197,899 Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
Sub-program: Insolvency General information
Fee category Office of the Superintendent of Bankruptcy: Filing Fee Fee-setting authority Bankruptcy and Insolvency Actvi (BIA) and Rules
Year introduced 1992 Year last amended 2001
Service standard Registration of new estates: 90% of the time within two days.
Performance results The two-day registration performance standard was met 99.09% per cent of the time.
Other information Not applicable
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
11,913,327 11,734,634 14,990,746 Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
General information
Fee category Office of the Superintendent of Bankruptcy: Superintendent Levy Fee-setting authority Bankruptcy and Insolvency Actvi (BIA) and Rules
Year introduced 1949 Year last amended 2001
Service standard Letters of Comment: Issued 90% of the time within 21 business days of receipt of Statement of Receipts and Disbursements.
Performance results The 21 business day performance standard was met 98.73% of the time.
Other information Not applicable
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
41,652,362 40,402,712 51,613,609 Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
General information
Fee category Office of the Superintendent of Bankruptcy: Trustee Licence Fee Fee-setting authority Bankruptcy and Insolvency Actvi (BIA) and Rules
Year introduced 1992 Year last amended 2001
Service standard Perfected applications for annual trustee licence renewal received through the Office of the Superintendent of Bankruptcy’s Licence Administration Application (OLAA) will be processed within 5 business days 90% of the time.
Performance results The five-day performance standard was met 100% of the time.
Other information A self-serve, web-based trustee licence administration portal, the OLAA, was implemented in 2017-18. For all Licensed Insolvency Trustees (LITs) using this application for 2018 annual licence renewals, the five- day performance standard was met 100 percent of the time.
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
1,071,100 1,305,313 1,667,511 Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
General information
Fee category Office of the Superintendent of Bankruptcy: Name Search Fee Fee-setting authority Bankruptcy and Insolvency Actvi (BIA) and Rules
Year introduced 1992 Year last amended 1998
Service standard Faxes answered within 24 hours.
Performance results The 24-hour performance standard was met 100% of the time.
Other information Over 90% of Insolvency Record searches are completed on-line by users.
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
3,440,934 3,542,629 4,525,633 Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
Sub-program: Federal Incorporations General information
Fee category Corporations Canada has several product offerings, including name searches, and filing articles of incorporation, articles of continuance, statements of revocation of intent to dissolve, and of annual returns
Fee-setting authority Canada Business Corporations Actvii (CBCA), Canada Corporations Actviii (CCA), Canada Cooperatives Actix (COOP)
Year introduced Fees were introduced in 2001 for CBCA and COOP, and 1979 for CCA.
Year last amended No recent activity for CBCA, CCA and COOP Service standard Performance Standard 1:
Online incorporation applications received by 1:00 p.m. EST are processed by 5:00 p.m. EST (CBCA).
Performance Standard 2:
Non-online incorporation applications are processed within five business days (CBCA, CCA and COOP Act).
Performance Standard 3:
Annual returns are processed and available on the Corporations Canada websitex within five business days (CBCA and COOP Act).
Performance Standard 4:
Provision of other online services. A complete listing of other online services and related standards are available on the Corporations Canada websitex (CBCA).
Performance Standard 5:
Provision of other non-online services. A complete listing of other non- online services and related standards are available on the Corporations Canada websitex (CBCA, CCA and COOP Act).
Performance results Performance Standard 1: 94.8%
Online incorporation applications received by 1:00 p.m. EST are processed by 5:00 p.m. EST (CBCA).
Performance Standard 2: 92.1%
Non-online incorporation applications are processed within five business days (CBCA, CCA and COOP Act).
Performance Standard 3: 99.7%
Annual returns are processed and available on the Corporations Canada website within five business days (CBCA and COOP Act).
Performance Standard 4: 100%
Provision of other online services. A complete listing of other online services and related standards are available on the Corporations Canada website (CBCA).
Performance Standard 5: 100%
Provision of other non-online services. A complete listing of other non- online services and related standards are available on the Corporations Canada website (CBCA and COOP Act).
Other information Not applicable
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
15,094,432 16,539,223 13,841,398 Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
General information
Fee category Corporations Canada has several product offerings under the Canada Not-for-profit Corporations Act, including filing articles of incorporation, articles of continuance, statements of revocation of intent to dissolve, and of annual returns
Fee-setting authority Canada Not-for-profit Corporations Actxi (NFP Act) Year introduced Fee was introduced in 2011
Year last amended 2011
Service standard Performance Standard 1:
Online incorporation applications received by 1:00 p.m. EST are processed by 5:00 p.m. EST (NFP Act).
Performance Standard 2:
Non-online incorporation applications are processed within five business days (NFP Act).
Performance Standard 3:
Annual returns are processed and available on the Corporations Canada websitex within five business days.
Performance Standard 4:
Provision of other services for NFP Act corporations. A complete listing of other services and related standards are available on the
Corporations Canada websitex. Performance results Performance Standard 1: 91.7%
Online incorporation applications received by 1:00 p.m. EST are processed by 5:00 p.m. EST (NFP Act).
Performance Standard 2: 91.2%
Non-online incorporation applications are processed within five business days (NFP Act).
Performance Standard 3: 99.4%
Annual returns are processed and available on the Corporations Canada website within five business days.
Performance Standard 4: 100%
Provision of other services for NFP Act corporations. A complete listing of other services and related standards are available on the
Corporations Canada website.
Other information Not applicable
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
1,201,420 1,062,560 1,101,686 Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
Sub-program: Intellectual Property General information
Fee category Canadian Intellectual Property Office (CIPO)
Fee-setting authority Financial Administration Actxii, Patent Actxiii, Trade-marks Actxiv, Copyright Actxv, Industrial Design Actxvi, Integrated Circuit Topography Actxvii, Department of Industry Actxviii
Year introduced To become a Special Operating Agency and establish its revolving fund, CIPO prepared a Framework Document (August 1993). The Framework Document establishes CIPO’s strategic objectives and accountabilities, and lists the products and services that it is responsible for providing.
Year last amended 2004
Service standard See CIPO Client Service Standardsxix.
Performance results Performance standards achieved 83.8% of the time.
Other information In 2014, the Government of Canada amended Canada’s intellectual property (IP) laws in order to join five IP treaties administered by the World Intellectual Property Organization. In 2015, the Government passed additional amendments to trademark and patent
laws. Implementation of these amendments requires modifications to portions of CIPO’s fee structure as it relates to trademarks and to patents.
Proposed fee changes as part of regulatory amendment packages for implementation of the treaties were published for trademarks in Canada Gazette I, Part I in 2016-17, and are expected to be published for patents in Canada Gazette I, Part I in fall 2018. It is anticipated that the amended fee regime and associated service standards will take effect in 2019.
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
158,251,714 150,180,748 158,022,310 Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
Program: Marketplace Competition and Investments Sub-program: Competition Law Enforcement
General information
Fee category Pre-Merger Notification and Advance Ruling Certificate (ARC) requests
Fee-setting authority Department of Industry Actxviii
Competition Bureau Fees and Service Standards Policy for Mergers and Merger-Related Matters
Year introduced 1997
Year last amended 2010
Service standard Non-Complex: 14 calendar days
Complex: 30 or 45 calendar days where a supplementary information request has been issued
Performance results Non-complex: 96%
Complex: 86%
Other information The Bureau increased the filing fee for merger reviews from $50,000.00 to
$72,000.00, effective May 1st 2018.
The Bureau revised its merger filing fee, and to be able to continue to effectively and efficiently review mergers and manage its merger program.
Prior to this recent increase, the Bureau’s merger filing fee had not been increased since 2003, making the Bureau’s efforts to deliver merger reviews within the limits of the previous funding unsustainable.
Pursuant to the Service Fees Act (SFA), the Department of Industry Act (DIA) and relevant Treasury Board guidelines on costing, the Bureau developed a fee proposal that included a costing analysis, a consideration of the private and public benefit of the proposed fee, an international comparison of fees of other agencies, and consultations with stakeholders.
In addition to a preliminary consultation with senior members of the Canadian Bar Association (CBA) in September 2017, the Bureau held in-person sessions with stakeholders in Toronto and Montreal. The proposal was also published on the Bureau’s website for public consultation from October 20, 2017 to November 20, 2017. The Bureau reviewed stakeholders’ comments and concerns and revised the proposal as necessary. In April 2018, the Minister of ISED approved the Bureau’s fee proposal. Pursuant to the DIA and SFA, the revised fee was published in the Canada Gazette on April 28, 2018.
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
10,774,985 9,937,360 17,015,339 Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
General information
Fee category Written Opinions
Fee-setting authority Department of Industry Actxviii
Competition Bureau Fee and Service Standards Policy Year introduced 1997
Year last amended Written Opinions relating to Part IX of the Act: 2010 Written Opinions relating to other parts of the Act: 2011 Service standard • Part IX of the Act:
o Non-Complex: 14 days o Complex: 28 days
• Other parts of the Act:
o Sections 45 to 49, 79 and 90.1:
Non-complex: 6 weeks
Complex: 10 weeks
o Sections 52, 52.1, 53, 54, 55, 55.1, 74.01(1)(a), 74.01(1)(c), 74.01(2), 74.01(3), 74.02, 74.04, 74.05 and 74.06:
Non-Complex: 2 weeks
Complex: 6 weeks
• Written Opinions with respect to any other provision except mergers and merger-related matters:
o Non-Complex: 4 weeks o Complex: 8 weeks
Performance results Non-Complex: None of the written opinions issued in 2017-18 were designated as non-complex.
Complex: 54%
Other information All written opinions issued in 2017-18 were designated as complex.
Due to the complexity and the additional reviews required to complete the requests, five (5) of the 10 complex written opinions issued during 2017-18 were not met within the service standards.
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
18,000 14,130 226,513 Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
General information
Fee category CA Numbers
Fee-setting authority Department of Industry Actxviii Year introduced 1972
Year last amended 1986
Service standard Online application: 5 Business days
(use of web form and credit card payments)
Application by mail: 20 Business days, which includes validation of payment
(sent by mail with cheque or money order included)
The performance target for this service standard is 90% of completed applications that are processed within the advertised processing times.
Performance results 97%
Other information CA Numbers fees are fees charged to obtain an identification number.
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
90,300 105,400 359,218 Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
Program: Spectrum, Telecommunications and the Digital Economy General information
Fee category Registration Fee
Fee-setting authority Radiocommunication Actxx, section 6(1)
Department of Industry Actxviii, sections 18, 19, 20 Financial Administration Actxii,section 19.1 Year introduced 2004
Year last amended 2007
Service standard Processing time of two (2) business days per transaction.
Performance results Service standard was met 100% of the time.
Other information Not applicable
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
127,500 116,000 226,846 Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
General information
Fee category Listing Fee
Fee-setting authority Radiocommunication Actxx, section 6(1)
Department of Industry Actxviii, sections 18, 19, 20 Financial Administration Actxii, section 19.1 Year introduced 2004
Year last amended 2007
Service standard Processing time of two (2) business days per transaction.
Performance results Service standard was met 100% of the time.
Other information Not applicable
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
464,450 501,000 979,233 Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
General information
Fee category Assessment Fee
Fee-setting authority Radiocommunication Actxx, section 6(1)
Department of Industry Actxviii, sections 18, 19, 20 Financial Administration Actxii, section 19.1 Year introduced 2004
Year last amended 2007
Service standard Processing time of 14 calendar days per transaction.
Performance results Service standard was met 100% of the time.
Other information Not applicable
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
6,000 13,000 25,380 Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
General information
Fee category Technical Expertise Fee
Fee-setting authority Radiocommunication Actxx, section 6(1)
Department of Industry Actxviii, sections 18, 19, 20 Financial Administration Actxii, section 19.1 Year introduced 2004
Year last amended 2007
Service standard Processing time of ten (10) business days per transaction.
Performance results Service standard was met 100% of the time.
Other information Not applicable
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
13,650 7,000 13,732 Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
RADIOCOM:
Full Costs for RADIOCOM (New and Amended Radio Licences): Radio and
spectrum licences fees are for the right and privilege to exploit spectrum. These fees do not recover administrative costs of issuing radio or spectrum licences. As such, Innovation, Science and Economic Development Canada has not established administrative processes to track actual costs on this basis.
The tables below for RADIOCOM do not include revenues from the renewal of existing licences under the Radiocommunication Act, Department of Industry Act and Financial Administration Act. These amounts are reported in the Public Accounts of Canada
xxi. General information
Fee category New and Amended Radio Licences for:
• Fixed Parameter Radio Stations
• Mobile Radio Stations
• Microwave Stations
• Earth Station
• Space Station
• Mobile Public Safety Communications 4.9GHz Fee-setting authority Radiocommunication Actxx, section 6(1)
Department of Industry Actxviii, sections 18, 19, 20 Financial Administration Actxii, section 19.1
Year introduced 2000; 2008 -- Mobile Public Safety Communications 4.9GHz Year last amended 2000 Radio Authorization Fees;
2008 Mobile Public Safety Communications 4.9GHz
Service standard See timeframes indicated in Spectrum Management Service Standardsxxii.
Performance results Service standard was met at 96%;
100% Mobile Public Safety Communications 4.9GHz
Other information Total fees reported pertain to all new and amended licenses issued across the six types of radio licenses. Performance standards and results are a total of all received applications regardless of category.
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
9,143,380 7,191,811 83,642,510‡ Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
‡ The 2017 to 2018 cost is an estimate and is indicative of total costs for the Spectrum Management program for 2017-18. See note regarding Full costs for RADIOCOM above.
Program: Small Business Research, Financing and Services Sub-program: Small Business Financing and Growth
General information
Fee category Canada Small Business Financing Program (CSBFP): Registration and Administration Fees
Fee-setting authority Canada Small Business Financing Actxxiii (CSBFA) Year introduced Fees were established for the CSBFA in 1999.
Year last amended Not applicable.
Service standard Two (2) days or less to register a loan.
20 days or less to process a claim.
Performance results In 2017-18, the standard of two (2) days or less to register a loan was met 99% of the time.
On average, the time required to process a claim was 8.5 days upon receipt of all required documentation. The standard of 20 days or less to process a claim was met 88% of the time.
Other information The actual revenue amount represents the registration and administration fees for loans made under the CSBFP. Cost figures
represent the operating cost of the Small Business Financing
Directorate to administer the CSBFP. Cost does not include expenses associated with claim payments made to financial institutions as a result of defaulted loans. These expenses are integrated in the “Details on Transfer Payment Programs” section of the 2017-18 Departmental Results Report Supplementary Information Tables.
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
53,776,056 61,089,400 4,256,531‡ Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
‡Cost does not include expenses associated with claim payments made to financial institutions as a result of defaulted loans.
Internal Services General information
Fee category Fees charged for the processing of access requests filed under the Access to Information Act (ATIA)
Fee-setting authority Access to Information Actxxiv Year introduced 1983
Year last amended 2018
Service standard On-time compliance or meeting of statutory deadlines is defined by responses provided within 30 days following receipt of requests or within statutory deadlines (as per section 9 of the ATIA). Response time may be legally extended pursuant to section 9 of the ATIA. Notice of extension is sent within 30 days after receipt of request.
The ATIA and the department’s annual report on the ATIA provide more complete details.
Performance results Statutory deadlines (e.g., 30-days to legally extended deadlines) were met 89% of the time in 2017–18. This represents a good rating given the 92% increase in ATIA requests since 2015-16 (1,700 vs. 885).
The public has a legal right to submit complaints to the Office of the Information Commissioner concerning the administration of the ATIA.
In 2017-18, the department received 48 complaints concerning the administration of the legislation (less than 3% of the 1700 received
requests), of these 6 related to missed legal deadlines. Overall, clients are satisfied with service delivery.
Other information The ATIA and the ATI Regulations state that all formal requests
submitted must be accompanied by a $5.00 application fee and is to be payable to the Receiver General of Canada. All fees prescribed and received pursuant to the ATIA are returned to the Consolidated Revenue Fund. All fees collected and waived under the ATIA are detailed in the department’s annual report to Parliament on the administration of the ATIA.
The fees collected during the reporting period totalled $4,145.00. In accordance with government policy, it is the Department’s practice to waive fees where the total owing per request is less than $25.00. Fees waived during 2017–18 amounted to $3,335.00 for application costs less than $25.00.
Since May 5, 2016, the Interim Directive on the Administration of the Access to Information Act directs institutions to waive all fees prescribed by the Act and the regulations, other than the $5.00 application fee.
Financial information (dollars)
2016 to 2017 Revenue2017 to 2018 Revenue
2017 to 2018 Cost*
2017 to 2018 Remissions†
3,635 4,145 2,096,180 Not applicable
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid. Under the Service Fees Act, departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with the authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.
Financial totals for all fee categories
Total revenues, cost and remissions (dollars)
2016 to 2017Total revenue
2017 to 2018 Total revenue
2017 to 2018 Total cost
2017 to 2018 Total remissions
307,695,332 304,457,318 357,387,707 Not applicable Note: the totals are the sums of the revenues, costs and remissions reported for all fee categories in the “Financial information” tables.
Fees under the department’s authority
Program: Marketplace Frameworks and Regulation Sub-program: Trade Measurement
Fee amounts for 2017 to 2018, 2019 to 2020, and a future fiscal year, as applicable (dollars)
Name of fee 2017–18 Fee amount
2019–20 Adjusted fee amount* **
Future fee amount and fiscal year†
Weights and Measures Evaluation and approval of prototype measuring devices for use in Canada
$30.00 per half hour during regular working hours;
$45.00 per half hour outside of regular working hours Travel and accommodation costs as per TBS Travel Directive.
$30.66 per half hour during regular working hours;
$45.99 per half hour outside of regular working hours As per fee
adjustment applied by TBS as part of Travel Directive.
Not applicable
Physical measurement standard certification
$30.00 per half hour during regular working hours;
$45.00 per half hour outside of regular working hours Travel and accommodation costs as per TBS Travel Directive.
$30.66 per half hour during regular working hours;
$45.99 per half hour outside of regular working hours As per fee
adjustment applied by TBS as part of Travel Directive.
Not applicable
Device inspection $30.00 per half hour during regular working hours;
$45.00 per half hour outside of regular working hours Travel and accommodation costs as per TBS Travel Directive.
$30.66 per half hour during regular working hours;
$45.99 per half hour outside of regular working hours As per fee
adjustment applied by TBS as part of Travel Directive.
Not applicable
Use of ancillary test equipment, travel and accommodation costs
Range from $20.00 to $100.00
depending on type of equipment, for the
Range from $20.44 to $102.20
depending on type of equipment.
Not applicable
Name of fee 2017–18 Fee amount
2019–20 Adjusted fee amount* **
Future fee amount and fiscal year† fees found in the
Weights and Measures Regulations, Schedule V, Part IIxxv.
Travel and accommodation costs as per TBS Travel Directive.
As per fee
adjustment applied by TBS as part of Travel Directive.
Evaluation and approval of
prototype electricity and natural gas meters for use in Canada
$25.00 per half hour during inspector’s normal working hours as found in the Electricity and Gas Inspection Regulationsxxvi, subsection 47(1)
$25.55 per half hour during inspector’s normal working hours
Not applicable
Electricity Measuring Apparatus Accuracy Measuring apparatus (test
standard) certification
Range from $200.00 to $350.00
depending on the type of test standard as found in the Electricity and Gas Inspection
Regulationsxxvi, Schedule I, Part VIII, Items 1-4
Range from $204.40 to $357.70
depending on the type of test standard
Not applicable
Measuring Apparatus Requiring Additional Points
(testing for each additional point when the number of points is greater than the number set out in the regulations for that measuring apparatus)
For each additional point tested, 10% of the fee for that item
For each additional point tested, 10% of the Consumer Price Index-adjusted fee for that item
Not applicable
Meter calibration console $300.00 for single test station
and $20.00 for each additional test station
$306.60 for single test station
and $20.44 for each additional test station
Not applicable
Gas Measuring Apparatus Accuracy
Apparatus for measuring volume Range from $50.00 to $500.00
depending on the
Range from $51.10 to $511.00
depending on the
Not applicable
Name of fee 2017–18 Fee amount
2019–20 Adjusted fee amount* **
Future fee amount and fiscal year† type of test standard
as found in the Electricity and Gas Inspection
Regulationsxxvi, Schedule I, Part IX, Items 1-11
type of test standard
Apparatus for measuring pressure Range from $50.00 to $150.00
depending on the type of test standard as found in the Electricity and Gas Inspection
Regulationsxxvi, Schedule I, Part IX, Items 12-18
Range from $51.10 to $153.30
depending on the type of test standard
Not applicable
Apparatus for measuring temperature
Range from $25.00 to $150.00
depending on the type of test standard as found in the Electricity and Gas Inspection
Regulationsxxvi, Schedule I, Part IX, Items 19-22
Range from $25.55 to $153.30
depending on the type of test standard
Not applicable
Other gas measuring apparatus Range from $150.00 to $200.00
depending on the type of test standard as found in the Electricity and Gas Inspection
Regulationsxxvi, Schedule I, Part IX, Items 23-26
Range from $153.30 to $204.40
depending on the type of test standard
Not applicable
Measuring Apparatus Requiring Additional Points
(testing for each additional point when the number of points is greater than the number set out in the regulations for that measuring apparatus)
For each additional point tested, 10% of the fee for that item
For each additional point tested, 10% of the Consumer Price Index-adjusted fee for that item
Not applicable
Name of fee 2017–18 Fee amount
2019–20 Adjusted fee amount* **
Future fee amount and fiscal year†
Electricity and natural gas meter inspection Charges for inspector’s time and
expenses
$25.00 per half hour during inspector’s normal working hours and $50.00 outside of
inspector’s normal working hours Travel and accommodation costs as per Treasury Board guidelines.
$25.55 per half hour during inspector’s normal working hours and $51.10 outside of
inspector’s normal working hours As per fee
adjustment applied by TBS as part of Travel Directive.
Not applicable
Operational location fee for servicing electricity meters and electricity metering installations
Range from $3.00 to
$20.00 depending on the type of meter or metering
installation as found in the Electricity and Gas Inspection Regulationsxxvi, Schedule I, Part I, Column II, Items 1- 17
Range from $3.07 to
$20.44 depending on the type of meter or metering
installation
Not applicable
Other location fee for servicing electricity meters and electricity metering installations
Range from $1.00 to
$20.00 depending on the type of meter or metering
installation as found in the Electricity and Gas Inspection Regulationsxxvi, Schedule I, Part I, Column III, Items 1- 17
Range from $1.02 to
$20.44 depending on the type of meter or metering
installation
Not applicable
Fee for inspecting, testing, verifying or re-verifying an electricity meter approved to perform the functions of more than one type of meter set out in the Electricity and Gas Inspection Regulationsxxvi
The sum of the fees payable under the Electricity and Gas Inspection
Regulationsxxvi, Schedule I, Part I, Column II or III of items 1 to 17, as applicable, for each meter or metering function for the component meters in the combination
Determined by the formula, using adjusted fee
Not applicable