PR UK IT Business Analyst .doc Page 1 of 2
Job Description
Job Title: IT Business Analyst Manager’s Title Business Systems Manager
Department: IT Location: Hounslow
SECTION 1 : PURPOSE & CONTEXT Purpose
Analyse, plan, develop and implement IT solution to meet the needs of the business
Context
Pernod Ricard is the second largest wine and spirits company in the world and the fourth largest in the UK with a portfolio of great brands including Jacob’s Creek, Absolut, Martell, Malibu, Jameson, The Glenlivet, Chivas, Havana Club, Pernod and Ricard.
You will be based at the head office in Hounslow, working in an IT team of 10 employees.
Parameters
Microsoft SQL Server 2000/2008 is the database platform used to support the reporting and analytics solutions, including use of Reporting Services and Analysis Services. Excel is the main user interface to the Analysis Services cubes.
A project is underway to implement Oracle Business Intelligence Enterprise Edition (OBIEE) dashboard functionality.
The core ERP system is SAP. A combination of off the shelf packages and bespoke developed applications are used to support specific business needs, primarily for sales and marketing.
Desktop software is Microsoft.
SECTION 2 : NEED TO ACHIEVE Key Deliverables
The analysis, design, build and implementation of IT solutions which meet the needs of the users and which are delivered on time within budget. This will involve work on the business systems (data warehouse, reporting, analysis/BI, bespoke software solutions) and projects to meet other business needs as required.
All activity must be delivered in accordance with the documented IT procedures and policies.
You will be expected to assist users with basic IT issues from time to time and you will be required to provide first line IT support, should the need arise.
Key Relationships
Excellent relationships with the business users is essential to understand requirements and to manage the implementation of systems effectively.
Other members of the IT team will be a key resource, especially the IT Operations team who manage and support the IT infrastructure, and it is critical that you develop strong and effective working relationships within the IT team.
Decision Making Authority
You will manage your own time to ensure you achieve the deliverables agreed with the IT Commercial and Reporting Systems Manager.
You will need to prioritise your workload balancing the business needs with the existing deadlines, ensuring any changes to deadlines are agreed in advance.
Pernod Ricard UK Central House 3 Lampton Road Hounslow, Middlesex TW3 1HY
Tel: +44 (0)208 538 4514 Fax: +44 (0)208 538 4450
PR UK IT Business Analyst .doc Page 2 of 2 SECTION 3 : NEED TO KNOW
Essential Desirable
Qualifications
Formal education, professional qualifications or accreditations from industry bodies
Computing related degree or an equivalent computing qualification
Microsoft certifications relating to SQL server
Skills & Knowledge
Technical, specialist or professional skills required, indicating level of expertise
Structured problem solving approach Good written & verbal
communication skills
Excellent business analysis and solution design skills
Relational database report writing
Advanced knowledge of Microsoft Excel (pivot tables, vlookups, macros, etc) Good project management approach SAP application and data knowledge and experience
Experience
Type and length of functional/
professional experience required to achieve key deliverables (2)
3 years analysing, planning and implementing IT solutions (primarily database and reporting systems) 5 years experience working in an IT function / department
Application support and development Datawarehouse support and development OLAP software use or implementation (OBIEE or SSAS)
Preferred Background Ideal Companies or sectors the candidate may have worked for
Experience and willingness to be flexible and adaptable in a busy working environment
Wine & spirits industry FMCG, distribution or sales led organisations
SECTION 4 : NEED TO DEMONSTRATE
COMPETENCY
Score (1, 2 or 3)
Description
(i.e. why those scored ‘3’ are critical to the role)
Business Acumen 2
Analytical Thinking 3 Analysing business requirements and designing solutions.
Effective Decision Making 2 Planning & Organising 2
Communication Skills 2
Teamwork 2
Driving For Results 3 Delivery of solutions against challenging scopes and tight deadlines.
Self Development 2
Managing Performance -
Job Holder (name/signature) ………. Date: ……….
Manager (name/signature) ………. Date: ……….
ExexComm Member (name/signature) ………. Date: ……….
