HOLY SPIRIT UNIVERSITY OF KASLIK

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HOLY SPIRIT UNIVERSITY OF KASLIK

FACULTY OF BUSINESS ADMINISTRATION AND COMMERCIAL SCIENCES

GENDER DISCRIMINATION IN THE WORKPLACE

A Thesis Submitted in Fulfillment to the Research Master’s degree in Management “Human Resource”

Prepared by Nohad YAMMINE Under the Supervision of

Dr. Mario SASSINE

Kaslik, 2014

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Abstract

Discrimination is one of the most important problems that could happen with employees in their workplace. The Human Recourses function is the one responsible about solving the problem. Many trainings and seminars are done to face the discrimination. Despite all the advances done, gender discrimination in the workplace still persists, and it’s specifically experienced by women. Job satisfaction, commitment, and productivity are affected by this issue. We have used the qualitative and quantitative method. Questionnaires are sent to employees and filled, and an interview was done with the human resource coordinator.

Keywords: Gender discrimination, Satisfaction & Motivation, Commitment, hiring discrimination, promotion discrimination and facilities discrimination, Training, Human Resource.

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Résumé

La discrimination constitue l’un des problèmes qui pourraient se produire aves les employés dans leur milieu de travail. La fonction de ressources humaines est le seul responsable de résoudre le problème. Beaucoup de formations et séminaires sont effectuées afin de faire face à la discrimination. Malgré tous les progrès réalisés, la discrimination entre les sexes dans le travail persiste et il est particulièrement vécu par les femmes. La satisfaction au travail, engagement et la productivité sont affectés par ce problème. Nous avons adopté la méthode de la triangulation de données, à savoir qualitative et quantitative. Les questionnaires sont envoyés aux employés et remplis, et l’interview a été réalisé avec le coordinateur des ressources humaines afin d’aboutir à des résultats probants.

Mots clés : discrimination sexuelle, motivation, engagement, discriminations à l’embauche, discrimination de promotion et installations, discrimination de formation, ressources humaines.

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0 Table of Content

Introduction... 1

First Part Literature Review Chapter 1. Cause and Effect of Gender Discrimination ... 3

Section 1. Reasons Behind Gender Discrimination ... 3

1.1. Overview of Discrimination ... 3

1.1.1. Definition and Types of Discrimination in the Workplace ... 3

1.1.2. Types of Gender Discrimination in the Workplace ... 5

1.1.3. Impact of Discrimination on the Society... 7

1.2. Causes of Discrimination in the Workplace ... 8

1.2.1. Society and Family Law ... 9

1.2.2. Religion and Inner Bias ... 9

1.2.3. Way of Motivation ... 10

Section 2. Effect of Gender Discrimination ... 11

2.1. The Effects of Gender Discrimination ... 11

2.1.1. Motivation, Commitment, and Performance... 11

2.1.2. Adjustment Disorders ... 13

2.2. The Responsible of the Discrimination ... 14

Chapter 2. Mitigating Gender Discrimination in the Workplace... 17

Section 1. Employee’s First Step ... 17

1.1. Immediate Claim ... 17

1.2. Claim Means Waist... 19

Section 2. Steps and Policies Used by the Human Resource... 20

2.1. The Awareness of the Risk ... 21

2.1.1. Conducting an Investigation... 22

2.1.2. Effective and Timely Respond to Complaints ... 24

2.2. Strong Policies and Training Against Discrimination ... 25

2.2.1. Developing Strong Policies ... 25

2.2.2. Training Employees ... 27

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0 Second Part

Research Methodology and Result’s Analyses

Chapter 3. The Research Methodology ... 29

Section 1. Data Collection and Sample ... 29

1.1. Statement of the Problem... 29

1.1.1. Company Overview... 29

1.2. Data Collection and Sample ... 30

1.2.1. Questionnaire... 30

1.2.2. Interview ... 31

1.2.3. Sample... 31

1.2.4. Data Collection ... 32

1.2.5. Methodology Treatment ... 33

Section 2. Variables Characteristics ... 33

2.1. Dependent Variables ... 34

2.1.1. Productivity ... 34

2.1.2. Job Satisfaction and Commitment... 34

2.1.3. Employees Life ... 35

2.1.4. Awareness about Discrimination ... 35

2.2. Independent Variables... 35

2.2.1. Gender Discrimination ... 36

2.2.2. Training ... 36

Chapter 4. Analysis and Results ... 37

Section 1. Job Performance, Organization Productivity, and Promotion ... 41

1.1. Relation between Gender Discrimination and Job satisfaction ... 42

1.2. Relation between Gender Discrimination and Organization Productivity ... 43

1.3. Relation between Gender Discrimination and Promotion ... 44

Section 2. Employee’s Life, Awareness, and HR answers ... 46

2.1. Relation between Gender Discrimination and Employee’s personal life ... 46

2.2. Relation between Training and Awareness... 47

2.3. Interview’s Answers ... 49

Conclusion ... 51

Bibliography ... 52

Appendix ... 54

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