SERVICE OFFERING PRICES

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INTRODUCTION

Do not reproduce without written permission

SERVICE OFFERING PRICES

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The Service Offering section is used to present various lists related to offerings of a general nature or to a limited set of machines. The individual lists are distinct and may be totally unrelated to each other.

ORGANIZATION

The lists included in the service offering section are:

Engineering Services - Systems Engineering (SE)' Customer Service Division (CSD). Field Engineering (FE) Hourly IBM Machine Service Rates

Local Programming Support for System Control Programming

The Engineering Services list contains the hourly time and material rates for each service class. The class for each machine type is found in the Hardware Terms and Conditions list in the "T & M" column. The list also contains the hourly billing rates for Systems Engineering Services and the hourly rates for FE/CSD Program Service and Program Assistance.

The Hourly IBM Machine Service Rates list provides the standard rate for customer use of equipment in IBM facilities.

The Local Programming Support for Systems Control Programming list contains prices for various levels of support.

LEGEND

Each list is self-contained and self-explanatory. Any codes or acronyms used are explained in the lists.

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SYSTEMS ENGINEERING SERVICES RATE: $85.00 per hour

FED/CSD HOURLY (PER CALL) SERVICE RATES

(---T&M Codes on Terms and Condition List---)

Service Hours: 1 2 3

# *

Regular $109.00 $125.00 $147.00 $74.00 $93.00

Outside Regular 126.00 147.00 170.00 85.00 107.00

Note: All Non-Baseline (T&M code *) prices are 25% higher in Alaska.

Service Hours:

Regular Outside Regular

Program Service/Programming Assistance Rates

$158.00 181.00

CUSTOMER SET-UP PROCEDURES During Outside

IBM Hourly IBM's IBM's

Service Regular Regular Minimum

(Per-Call) Business Business Hours per Classification Hours Hours Establishment Baseline Products $74 $85

Non-Baseline

Products 93 107 1*

Per-Call Class 1 109 126 2

Per-Call Class 2 125 147 2

Per-Call Class 3 137 158 2

* A two-hour minimum applies to the Displaywriter.

STANDARD TEST SYSTEM HOURLY IBM MACHINE SERVICE RATES System Types

Datamaster Displaywriter Series/1 System/3 System/34 System/38 3031 3032 3033 3081 3083 3115 3125 3138 3148 3158 3168 4331 4341 5260 5280 5520 6670 8130 8140

Rates

$14.00 14.00 44.00 86.00 69.00 156.00 729.00 1165.00 1630.00 2620.00 1610.00 150.00 200.00 286.00 396.00 879.00 1380.00 91.00 280.00 7.00 24.00 63.00 43.00 42.00 53.00

Note: These rates apply to all models of a system and include use of peripheral machines that are attached.

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LOCAL PROGRAM SUPPORT FOR CLASS 1 SYSTEM CONTROL PROGRAMMING Processor Type

3115 3125 3135 3138 3145 3148 3155-2 3158 3158-AP 3158-MP 3165-2 3168 3168-AP 3168-MP 3031 3032

3033- Model Group S 3033-Model Group N 3033

3033-AP 3033-MP

3081-Model Group D, G 3081-Model Group K 3083- Model Group E 3083- Model Group B 3083-Model Group J 3084- Model Group Q 4321

4331-Model Group 1 4331-Model Group 11 4331-Model Group 2 4341- Model Group 9 4341-Model Group 10 4341- Model Group 1 4341-Model Group 11 4341-Model Group 2 4341-Model Group 12

Communication Controllers 3704

~705

(---Category A---)

MPSC MMPSC

$126.00 $201.00 158.00 252.00 226.00 361.00 258.00 412.00 293.00 468.00 394.00 630.00 293.00 468.00 . 489.00 782.00 547.00 875.00 547.00 875.00 425.00 680.00 702.00 1,120.00 853.00 1,360.00 853.00 1,360.00 520.00 832.00 005.0u

702.00 671.00 779.00 943.00 1,090.00 1,090.00 1,270.00 1,555.00 740.00 941.00 1,070.00 2,575.00 180.00 180.00 213.00 258.00 291.00 459.00 516.00 529.00 609.00 664.00

~ .. .£.uu 1,120.00 1,070.00 1,245.00 1,505.00 1,740.00 1,740.00 2,030.00 2,485.00 1,180.00 1,505.00 1,710.00 4,120.00 288.00 288.00 340.00 412.00 465.00 734.00 825.00 846.00 974.00 1,060.00

(---Category C---)

MPSC MMPSC

29.00 29.00

46.00 46.00

Note: MPSC

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MMPSC = Monthly Multiple Program Support Charge

(---Category B---)

MPSC MMPSC

$420.00 562.00 420.00 698.00 781.00 781.00 608.00 1,000.00 1,215.00 1,215.00 743.00

0'+ I.UU

1,000.00 959.00 1,110.00 1,340.00 1,560.00 1,560.00 1,815.00 2,220.00 1,055.00 1,335.00 1,525.00 3,670.00

523.00 646.00 737.00 764.00 870.00 945.00

$672.00 899.00 672.00 1,115.00 1,245.00 1,245.00 972.00 1,600.00 1,940.00 1,940.00 1,185.00 i,,j45.w 1,600.00 1,530.00 1,775.00 2,140.00 2,495.00 2,495.00 2,900.00 3,550.00 1,685.00 2,135.00 2,440.00 5,870.00

836.00 1,030.00 1,175.00 1,220.00 1,390.00 1,510.00

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