E-doc: 3840953
NOV 2
~2011
SHARED SERVICES CANADA BUSINESS CONTINUITY FRAMEWORK
PREAMBLE:
On 4 2011, Services Canada ("SSC") was by Order Council under the Financial Administration in order to adopt an approach to email, network and data centre services the Government of Canada.
This Business Continuity Framework (the "Framework") is intended to a cooperative to ensure the continuity operations is being
It is intended to ensure that transition is seamless to users of the affected network and data centre services for all organizations listed in Annex B (the
"Departments").
This Framework is to ensure all corporate, and other
support associated with email, network and data centre continues during the transition. To facilitate a smooth transition, the delegations described in Annex A have been put in place.
In light the a cooperative approach, the following applies during the Transition Period:
1. DURATION
This Framework is a temporary framework that applies to SSC and each of the
Departments. as indicated, this Framework from 16 November 1 until 31 March 2012 (the "Transition Period"). as otherwise noted in this Framework, if SSC to on the Framework beyond 31 March 2012, SSC will provide advance notice to the Departments.
2. CONTINUITY OF EMAIL, NETWORK AND DATA CENTRE SERVICES
the Transition Period, SSC will provide network centre services to the Departments in the same manner, with the same level of service, as they were
provided the Transition Period. the Transition Period, employees co..-,"'..."'", to SSC will continue to be subject to any policies in effect in respective Departments. anticipates in due course, a more detailed <;Opr'\1""'p
will established with the Departments. Each of the will involve SSC in any new procurements, strategic decisions or long-term commitments relating to the services that SSC is providing to Department.
Shared Services Canada Business Continuity Framework Page 1 of6
3. SUPPORT FOR EMAIL, NETWORKS AND DATA CENTRE SERVICES
The appropriations deemed to transferred from each of the Departments to
sse
pursuant to Section 31.1 of the Financial Administration include amounts in
connection with administrative and other support for email, networks and data centre Further, by of s. 132 of the Public Service Employment
employees who occupied certain positions in portions of the Departments whose control and supervision are transferred to
sse
will, following the transfer, occupy those positions withinHowever, at the beginning of the Transition Period, not all the individuals who have to will necessarily have been identified. Therefore, during the Transition Period, in some Departments, there will be individuals supporting
sse,
without knowing whether they are employees of or employees of the Departments. Also, it will not always clear in advance which appropriation is being for particularduring the Transition Period, during which time will be structure, controls and systems, the following applies:
a. All corporate, administrative and other support to email, networks and data centre that was being provided internally within each Department
immediately prior to Transition Period will continue with the same level of and with the same standard of pro bity, expediency and transparency.
b. set out in Annex spending other financial authorities, including
delegations pursuant to ss. 32, and 34 of the Financial Administration Act, will continue to be exercised in respect of the appropriations of
sse
in the same manner as they do with respect to the Department's own appropriations, until newdelegations are put in place. Although each of the Departments will
transactions and provide financial support to
sse,
the President, as the Accounting Officer, will remain accountable to Parliament for the financial management ofEach Department and
sse
will work cooperatively to prepare any nec:essar reconciliation or to right alignments consistent with thesse
anddirections, and to the accounts and other financial matters regarding the fiscal year ending on 31 March 2012.
c. With respect to human resources' authorities that stem from the Financial Administration Act, the Department will support based on the Department's existing instrument of delegations, as well as Department's existing policies and directives, and
sse
personnel will do the same for the but alldecisions will be made by whichever deputy head is empowered to take that decision respect of the particular employee, or his or her delegate. Departments whose employees do not have the Treasury as their employer and the undertake to work together to find mutually acceptable solutions for the provision of human resources support services to those employees transferred from a
' . H T P n " " or a employer to the
sec.
Each the Departments will involveShared Services Canada Business Continuity Framework Page 2 of6
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SSC in any strategic decisions or long-term commitments regarding human resources relating to the individuals who have transferred to SSC.
d. With respect to appointment and appointment-related authorities from the Public Service Employment Act, the Deputy of will sub-delegate all appointment and appointment-related authorities (except for any appointment to the
Group) to all Departments' sub-delegated officials who presently have authorities from their respective Deputy Head, and who are presently responsible for the hiring of SSC personnel who continue to work in the
Department. Where the Deputy Head of the Department does not have aelegalea appointment and appointment-related authorities stemming from the Public Service Employment the Deputy Head of SCC will such authorities SSC. The Departments and all sub-delegated officials of the Departments will involve SSC in any decisions or commitments regarding appointments to SSC positions.
e. With respect to access to information and privacy, each of the Departments will support with respect to requests for access to records under its control, and SSC personnel will the same with to for access to records
control of the Department, but all decisions will by the head of whichever government institution controls the records in question or his or her delegate.
f. If SSC no longer requires support from any of the Departments with respect to any corporate, administrative and functions and the President will provide reasonable notice to that Department.
4. LEGAL OBLIGATIONS
Nothing in this Framework is intended to <1""·",o"j-,,, from any legal obligation of either SSC or of the Departments.
5. CRISIS MANAGEMENT
Each of the Departments will update and maintain its Business Continuity and Disaster Recovery Plans and in a state of implementation readiness should an emergency occur that affects the employees of located on that Department's premises.
of the Departments will ensure that the capacity for information recovery and crisis management that it has in place, together with any
protocols, will continue during the Transition and Department will work together to establish a protocol within their respective Business Continuity and Disaster Recovery Plans to manage emergencies that may directly affect service delivery.
Shared Services Canada Business Continuity Framework 30f6
6. RESOLUTION OF ISSUES
In the spirit of partnership and collaboration, SSC and each of the Departments will make every reasonable effort to resolve locally, and at the lowest possible level, any dispute or issues resulting from the implementation of this Framework. Should a resolution not be possible, the issue under dispute should be referred to Mr. Graham Barr, Director General, Strategic Planning and Transition Coordination of SSC. If the issue remains unresolved, it may be brought to the President and the deputy head of the relevant Department for a final decision.
~ a-e-·l-B~in-d-e-r---
Liseanne Forand
President President and Chief Executive Officer
Shared Services Canada Canadian Nuclear Safety Commission
Shared Services Canada - Business Continuity Framework Page 40f6
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Annex A
Delegation of Authorities Instrument Related to Shared Services Canada
16 November 2011
This delegation of authorities instrument applies to all spending authorities and financial authorities, including expenditure initiation, transaction authority, and the authorities under Sections 32, 33 and 34 of the Financial Administration Act.
For each of the respective Departments listed in Annex B, given that the specific individuals being transferred to SSC may not immediately be identified in each of the Departments, effective immediately, I adopt the existing delegations in place in each of the Departments, such that the individuals occupying the positions named in those delegations (other than the respective ministers and deputy heads of those Departments) may continue to exercise the authorities connected with their respective positions in respect of the funds that are now deemed to have been appropriated for the purposes of Shared Services Canada pursuant to Section 31.1 of the Financial Administration Act and any other SSC appropriations, regardless of whether those individuals become employees of SSC or whether they are providing support to SSC during the period of transition while SSC is establishing its own governance structure, controls and systems.
These delegations will remain in effect until replaced.
Liseanne Forand President
Shared Services Canada
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Annex B The Departments
Atlantic Canada Opportunities Agency Canada Border Services Agency Canada Revenue Agency Canada School of Public Service Canadian Food Inspection Agency
Canadian International Development Agency Canadian Northern Economic Development Agency Canadian Nuclear Safety Commission
Canadian Space Agency Correctional Service of Canada Courts Administration Service
Department of Aboriginal Affairs and Northern Development Department of Agriculture and Agri-Food
Department of Canadian Heritage
Department of Citizenship and Immigration Department of Finance
Department of Fisheries and Oceans
Department of Foreign Affairs and International Trade Department of Health
Department of Human Resources and Skills Development Department of Industry
Department of Justice
Department of National Defence Department of Natural Resources
Department of Public Safety and Emergency Preparedness Department of Public Works and Government Services Department of the Environment
Department of Transport Department of Veterans Affairs
Department of Western Economic Diversification
Economic Development Agency of Canada for the Regions of Quebec Federal Economic Development Agency for Southern Ontario Financial Transactions and Reports Analysis Centre of Canada Immigration and Refugee Board
Library and Archives of Canada National Research Council of Canada Office of Infrastructure of Canada Parks Canada Agency
Privy Council Office
Public Health Agency of Canada Public Service Commission Royal Canadian Mounted Police Statistics Canada
Treasury Board
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SERVICESPARTAGESCANADA
2 1 NOV. 2011
CADRE DE CONTINUITE DES OPERATIONS
PREAMBULE
4 aofit 20 II, Services partages Canada (( SPC ») a cree par dec ret en vertu de la Loi sur fa gestion des finances puhliques pour etablir une demarche commune en matiere de services de courriel, et de centres de
du Canada.
Cadre de continuite operations, « Ie Cadre », vise
a
une structurecollaborative qui permettra Ia poursuite activites au cours de l'etablissement de SPC.
Le Cadre do it assurer une transition harmonieuse pour utilisateurs des
de et de centres de organisations qui
B (les «ministeres »).
doit aussi assurer que Ie soutien organisationnel, administratif et autre des services de comriel, de et de centres soient maintenus au cours de la
tranSitIOn. delegations
a
l'annexe ont pour faciliterune souple transition.
En vue du besoin d'une demarche collaborative, conditions suivantes s'appliquent au cours de la Peri ode de transition:
1. DUImE
s'applique fayon temporaire
a
et auxA
moins d'jndication contraire, Ie Cadre s'applique du 16 novembre 2011 au 31 mars 2012 (la «Periode de transition »).A
d'indication dans Ie Cadre, si SPC doit s'appuyer sur Cadre du 31 mars 2012, it en avertir lesa
2. CONTINUlTE DES SERVICES DE COURRIEL, DE RESEAUX ET DE CENTRES DE DONNEES
Au cours de la Periode transition, SPC foumira les de de et de centres de donnees aux ministeres la meme fayon et avec meme niveau de
qU'avant Periode de transition. Au cours de Periode de transition, les employes mutes
a
SPC continueront d'etre assujettis aux politiques en vigueur dans leurSPC prevoit qu'un accord de sera etabli en temps
et lieu avec des impliquera SPC dans les nouvelles
les approvisionnements et ou
a
long terme relatifs aux services fournis
a
chaque ministere.Services nnrln"p.~ Canada Cadre de continuite des operations Page 1 de 7
3. SOUTIEN DES SERVICES DE COURRJEL, DE RESEAUX ET DE CENTRES DE DONNEES
credits alloues comme ministeres
a
SPC en vertuParticle 31.1 de la Loi sur fa gestion des finances pub/iques comprennent des montants lies au soutien organisationnel, administratif et aux autres services de soutien de courriel, de et de centres de donnees. De plus, en vertu de l'article 1 de la Lot sur
f 'emploi dans fa fonction pubfique, les employes qui occupaient certains postes dans des portions des ministeres dont la et supervision sont
a
occuperont, suite au des postes au sein de SPC.
Toutefois, au debut de la Peri ode de transition, la liste complete des employes avaient ete mutes
a
SPC n'aura peut-etre pas ete determinee. Par consequent, au cours de la Peri ode de transition, des employes certains ministeres appuieront SPC sans savoirsont employes SPC ou Ie plus, on ne pourra pas toujours
a
l'avance credit alloue correspond it une transaction particuliere. Au cours la Periode transition, en consequence, pendant que etablit sa propre structure de gouvemance, ses controles et ses les conditions suivantes s'appliquent :a. du soutien organisationnel, aux ,,,,,,,.''',,"'''' courriel, de reseaux et de centres donnees qui
a
l'inteme au sein de chaque ministerea
la veille de la Periode de transition continuera d'etre foumi selon Ie meme niveau de et memes normes de probite, de rapidite et de transparence.b. pouvoirs de et les autres pouvoirs
financiers, y pouvoirs delegues en vertu articles 33 et 34 Loi sur fa gestion des finances pub/iques, continueront d'etre par rapport aux credits de SPC de la meme falton que les credits des ministeres jusqu'a ce que de nouveaux pouvoirs soient Bien que chacun des ministeres traitera les transactions et foumira un soutien financier
a
SPC, la Presidente,a
titred'administratrice comptes, continuera compte au Parlement la gestion financiere SPC. et SPC collaboreront pour rapprocher et rajuster les alignements pour arriver au bon nombre de personnes compatible avec Ie mandat et orientations SPC et finaliser les comptes ou les autres aspects financiers ayant trait
a
financier se terminant 31 mars 201c. des pouvoirs ressources qui decoulent de la Lot sur fa gestion des finances pub/iques, Ie ministere appuiera SPC en fonction ses instruments de delegation, de ses politiques et de ses et Ie personnel de SPC appuiera Ie ministere de la meme fayon, mais les decisions devront prises par l'administrateur general qui a Ie pouvoir de decision par rapport a l'employe touche ou par Ie delegue de l'administrateur SPC et ministeres dont les employes n'ont pas Conseil du Tresor comme employeur
AF,U.F,,",AH a collaborer pour trouver solutions mutuellement acceptables de
prestation de ressources humaines aux employes mutes a
nnrtna,,,< Canada - Cadre de continuite des operations 2 de7
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SPC d'un organisme ou d'un employeur distinct. Chaque ministere fera participer SPC aux decisions strategiques et aux engagements a long tenne en matiere de ressources humaines relativement aux employes mutes a SPC.
d. En matiere des pouvoirs de nomination et des pouvoirs connexes qui decoulent de la Loi sur l'emploi dans lafonelion publique, I'administrateur general de SPC sous
deleguera ces pouvoirs (saufpour les nominations au groupe des cadres) aux sous
delegues des ministeres qui ont reyu ces pouvoirs de leur administrateur general et qui sont actuellement responsables de I' embauche de personnel de SPC qui travaille encore au sein du ministere. Lorsque les pouvoirs de nomination et les pouvoirs connexes qui decoulent de la Loi sur I 'emploi dans lafonelion publique n'ont pas ete delegues a l'administrateur general du ministere, I'administrateur general de SPC sous-deleguera ces pouvoirs au sein de SPC. Les ministeres et les sous
delegues des ministeres feront participer SPC aux decisions et aux engagements strategiques lies aux nominations a des postes au sein de SPC.
e. En matiere d'acces a I'infonnation et de protection des renseignements personnels, chaque ministere appuiera SPC par rapport a l'acces aux dossiers sous son contr61e et Ie personnel de SPC appuiera Ie ministere de la meme fayon; les decisions seront prises par Ie chef de l'organisation gouvemementale qui gere les dossiers vises ou par son delegue.
f. Lorsque SPC n'aura plus besoin du soutien d'un ministere par rapport aux fonctions et aux services organisationnels, administratifs ou autres, la Presidente donnera un preavis raisonnable a l'organisation.
4. OBLIGATIONS IMPOSEES PAR LA LOI
Rien dans Ie present Cadre ne doit etre interprete de fayon a pennettre a SPC ou a I'un des ministeres d'ignorer ses obligations existantes en vertu de la loi.
5. GESTION DES CRISES
Chacun des ministeres devra mettre ajour et maintenir ses plans de continuite des activites et de reprise des activites apres un sinistre, et etre prete a intervenir en cas d'urgence qui touche Ie personnel de SPC travaillant dans les locaux du ministere.
Pendant la Periode de transition, chacun des ministeres s'assurera de maintenir ses capacites en securite de l' infonnation, reprise des activites apres un sinistre et gestion des crises, ainsi que tout protocole connexe. SPC et chaque ministere etabliront ensemble un protocole, dans Ie cadre de leur plans respectifs de continuite des activites et de reprise des activites apres un sinistre, afin de gerer les urgences qui peuvent toucher directement la prestation des services.
Services partages Canada - Cadre de continuite des operations Page 3 de 7
6. RtGLEMENT DES DlFFERENDS
Dans l'esprit du partenariat et de la cooperation, SPC et chacun des ministeres
s'efforceront de resoudre localement, et au niveau hierarchique Ie plus bas, tout probleme ou differend decoulant de la mise en place du present Cadre. S' il est impossible de
resoudre un probleme, il sera soumis
a
M. Graham Barr, Directeur general, Planification strategique et coordination de la transition de SPC. Si M. Barr ne peut trancher laquestion, elle pourrait etre soumise
a
la Presidente eta
I 'administrateur du ministere en question, qui prendront la decision finale .. ~
~-l-B-in-d-e - r---
Liseanne Forand
Presidente President et Premier dirigeant
Services partages Canada Commission canadienne de surete nucleaire
Services partages Canada - Cadre de continuite des operations Page 4 de 7
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Annexe A
Instrument de delegation des pouvoirs lies it Services partages Canada
Le 16 novembre 2011
Le present instrument de delegation des pouvoirs vise tous les pouvoirs lies aux depenses et aux finances, y compris les pouvoirs d'engagement des depenses et d'execution d'une operation ainsi que les pouvoirs des articles 32, 33 et 34 de la Loi sur fa gestion des finances publiques.
Comme Ie personnel precis a transferer a SPC peut ne pas etre immediatement identifie dans chacun des ministeres repertoriees a I' annexe B, j'adopte les delegations de pouvoirs existantes de chacun des ministeres, en vigueur immediatement, afin de permettre au personnel occupant les postes vises par ces delegations de pouvoirs (a I' exception des ministres et administrateurs generaux des organisations en question) de continuer a exercer les pouvoirs attribues a leur poste respectif relativement aux fonds ayant ete credites a Services partages Canada en vertu du paragraphe 31.1 de la Loi sur fa gestion des finances publiques et a tout autre credit de SPC, que ces employes deviennent employes de SPC ou qu'ils foumissent un appui a SPC pendant la Peri ode de transition au cours de laqueUe SPC etablira ses propres structures de gouvemance, contr6les et systemes.
Ces delegations des pouvoirs resteront en vigueur jusqu'a leur remplacement.
LiseaIllle Forand Presidente
Services partages Canada
Services part ages Canada - Cadre de continuite des operations Page 5 de 7
B Ministeres
canadienne d' inspection des aliments
canadienne de developpement economique du Nord Agence canadienne de developpement international
Agence de developpement economique du Canada pour les regions du Quebec de la sante publique du Canada
de promotion economique du Canada atlantique de revenu du Canada
des services frontaliers du Canada
Agence federale de developpement economique pour Ie Sud de "Ontario Parcs Canada
spatiale canadienne Bibliotheque et Archives Canada Bureau de l'infrastructure du Canada Bureau du Conseil prive
Centre d'analyse des operations et declarations financieres du Canada Commission canadienne de sfirete nucleaire
Commission de I'immigration et du statut de Commission de la fonction publique Conseil du Tresor
Conseil national de recherches du Canada de la fonction publique du Canada Gendarmerie royale du Canada
Industrie Canada
Ministere de I'Agriculture et de l'Agroalimentaire
Minish~re de ]'Environnement
Ministere de la et de I'Immigration Ministere de la Defense nationale
Ministere de la Diversification de l'economie de !'Ouest Ministere de la Justice
Ministere de la Sante
Ministere de la Securite publique et de la Protection civile
Ministere des Affaires autochtones et du Deveioppement du Nord canadien Ministere des Affaires et du Commerce international
Ministere des Anciens Combattants Ministere des Finances
Ministere des Peches et des Oceans
Ministere des Ressources humaines et du Developpement des competences Minist(:re des Ressources nature lies
Ministere des
Ministere du Patrimoine canadien
Services nm'tm;ri's Canada Cadre de continuile des operations 6 de 7
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Service administratif des tribunaux judiciaires Service correctionnel du Canada
Statistique Canada
Travaux publics et Services gouvemementaux Canada
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