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Interacting with Recommenders

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Interacting with Recommender Systems

Dietmar Jannach

Department of Computer Science TU Dortmund, Germany [email protected]

ABSTRACT

Even though one of the roots of recommender systems lies in the field of human computer interaction, most of today’s academic re- search focuses on algorithmic aspects of such systems, for example, on predicting the relevance of items for individual users. At the same time, also in many practical applications only limited means are provided for users to interact with the recommendation system, e.g., to provide feedback on the system-generated suggestions.

The chosen user interface of a recommender can however have a significant impact on its effectiveness and success in practice.

Research on how to build more interactive, intelligent user inter- faces for recommenders, while not sparse, is somewhat scattered across different research subfields. Based on a recent survey work [2], this talk1aims to provide an overview of existing works on user interaction aspects of recommender systems. The talk covers both aspects of how user preferences can be acquired and how recommendation results can be presented and explained to users, with the goal of increasing the acceptance and effectiveness of such systems. Furthermore, various examples of real-world systems that implement advanced interaction mechanisms are discussed in the talk.

ACM Reference format:

Dietmar Jannach. 2017. Interacting with Recommender Systems.Joint Work- shop on Interfaces and Human Decision Making for Recommender Systems, Como, Italy, August 27, 2017,1 pages.

REFERENCES

[1] Dietmar Jannach, Ingrid Nunes, and Michael Jugovac. 2017. Interacting with Rec- ommender Systems (Extended Abstract). InProceedings of the 22nd International Conference on Intelligent User Interfaces (IUI 2017 Companion Volume). Limassol, Cyprus, 25–27.DOI:https://doi.org/10.1145/3030024.3030027

[2] Michael Jugovac and Dietmar Jannach. forthcoming. Interacting with Recom- menders - Overview and Research Directions.ACM Transactions on Intelligent Interactive Systems (ACM TiiS)(forthcoming).

1The presentation is based on a tutorial on the topic presented at ACM IUI ’17 [1]

Joint Workshop on Interfaces and Human Decision Making for Recommender Systems, Como, Italy

2017. Copyright for the individual papers remains with the authors. Copying permitted for private and academic purposes. This volume is published and copyrighted by its editors.

BIO

Dietmar Jannach is a full pro- fessor of Computer Science at TU Dortmund, Germany, where he heads the e-service research group of the department. His re- search focus is on applying ar- tificial intelligence technology to practical application with a special focus on recommender systems. In 2003, he co-founded a technology startup company that focused on adaptive interac-

tive selling solutions. Dietmar Jannach is the author of numerous scientific publications in different fields of AI and one of the authors of the textbook “Recommender Systems - An Introduction”.

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