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The gift of grace

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Vol 54:  march • mars 2008 Canadian Family PhysicianLe Médecin de famille canadien

331

Maybe not today. Maybe not tomorrow, but soon and for the rest of your life.

Humphrey Bogart (as Rick) 

Casablanca, 1942

W

hen  I  was  first  in  practice  I  had  a  patient,  a  university  student,  who  developed  strep  throat.  Because  he  was  allergic  to  penicillin,  I  prescribed  him  a  course  of  erythromycin.  He  came  back  to  see  me  after  he  had  completed  the  antibiot- ics.  I  was  shocked  by  his  appearance.  He  was  pale,  had  dark  circles  under  his  eyes,  and  had  lost  a  sub- stantial  amount  of  weight.  He  looked  far  worse  than  when  he  had  first  presented  with  pharyngitis.  Upon  questioning,  I  discovered  that  he  had  been  vomiting  for the entire week and had been unable to keep any  solids  down.  I  explained  that  he  had  experienced  an  adverse effect of the erythromycin, but wondered why  he hadn’t come in earlier to let me know. He told me  that I had instructed him to take the antibiotic and to  return when it was finished. That he had done. Exactly  as I had instructed.

It  was  later  in  my  practice  that  I  realized  that  many  of  my  patients  were  much  less  faithful  to  my  directions.  Some  didn’t  fill  their  prescriptions,  while  others  seemed  to  take  their  medications  in  a  man- ner  that  could  only  be  described  as  random.  When  a  patient  wasn’t  improving,  I  learned  to  specifically  ask  about  the  medication  or  other  therapy  I  had  pre- scribed before adjusting the dose or switching modali- ties. Was the patient actually taking the medication or  therapy as prescribed?

I also learned that I needed to involve the patient in  decision making about the proposed medication or ther- apy.  At  the  beginning.  Before  I  wrote  the  prescription. 

Sometimes a therapy that I thought was fairly trivial had  huge  implications  for  the  patient.  For  example,  starting  a patient on hydrochlorothiazide for hypertension might  have multiple meanings for him:

•  He now has hypertension just like his father who died  of a myocardial infarction at 58 years of age. 

•  He has to take a pill every day for the rest of his life. 

•  He is no longer well, but sick. 

•  This  prescription  is  not  for  the  latest  medication  that  his  friend  is  on.  Perhaps  the  doctor  doesn’t  keep  up  with the latest literature.

•  He  doesn’t  have  any  symptoms.  Maybe  the  doctor  made a mistake.

•  An herbal medication is probably just as good. 

•  What if the drug causes impotence, just like his friend’s  blood pressure medication did? 

•  Maybe the doctor is in cahoots with the pharmaceuti- cal company. 

•  He  doesn’t  have  a  drug  plan  and  will  have  to  pay  for  the medication.

•  How  on  earth  is  he  going  to  remember  to  take  a  pill  every day?

No wonder some patients struggle with the decision  to fill their prescriptions or take the medications once  they  have  picked  them  up  at  the  pharmacy.  In  this  issue,  several  research  papers  look  at  factors  affect- ing  patient  adherence  to  prescribed  therapies.  Lau  et  al (page 394) explore patient perceptions about strat- egies  to  improve  adherence  to  osteoporosis  thera- pies. Dolovich et al (page 384) look at the influence of  patient expectations on medication use. 

While  many  factors  come  into  play  in  adherence  to  therapies,  the  research  shows  that  the  relation- ship  between  the  patient  and  the  physician  is  key.  A  good  patient-physician  relationship  is  an  important  indicator  of  whether  patients  will  discuss  their  infor- mation needs or adverse effects with their physicians. 

Patients  who  trust  their  physicians  and  respect  their  judgment  will  be  more  likely  to  accept  their  physi- cians’ advice.

In  a  related  paper,  Sinclair  et  al  (page 404)  found  that patients who had good relationships with their phy- sicians  were  more  likely  to  report  receiving  advice  on  lifestyle interventions (diet and exercise) from their phy- sicians than those who had poor relationships and poor  communication. 

So,  the  patient-physician  relationship  appears  to  work  both  ways  regarding  adherence  to  therapies.  If  we have a good working relationship with our patients,  we  are  more  likely  to  engage  with  them  about  thera- peutic  choices—and  our  patients  are  more  likely  to  be  receptive  to  our  recommendations.  Makes  sense,  doesn’t it? 

We  need,  however,  to  be  truly  open  to  discussion. 

To  allow  our  patients  time  to  explore  their  options.  To  address  the  fears  or  beliefs  that  might  seem  unrealistic  to us. To offer our patients understanding, courtesy—and,  yes, grace when they choose to reject our well-intentioned  advice. Because tomorrow is another day. 

The gift of grace

Diane Kelsall

MD MEd CCFP FCFP, EDITOR

CFPlus

GO La traduction en français de cet article se trouve à www.cfp.ca. Allez au texte intégral (full text) de cet article en ligne, puis cliquez sur CFPlus dans le menu en haut, à droite de la page.

FOR PRESCRIBING INFORMATION SEE PAGE 464

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