<D]ÕOÕP*HOLúWLUPHYe Test Döngüsü Üzerinde Süreç 0DGHQFLOL÷L<DNODúÕPÕ
Rabia Saylam1*ve Ozgur Koray Sahingoz2
1%LOJLVD\DU0KHQGLVOL÷i Bölümü, Hava Harp Okulu, Istanbul, Türkiye rsaylam@hvkk.tsk.tr
2%LOJLVD\DU0KHQGLVOL÷L%|OP+DYD+DUS2NXOX, Istanbul, Türkiye sahingoz@hho.edu.tr
Özet.9HULPDGHQFLOL÷LLOHEDúOD\DQE\NYHULQLQLúOHQPHVLYHDQDOL]HGLOPHVL
\DNODúÕPÕVRQ\ÕOODUGDVUHoRGDNOÕELUDUDúWÕUPD DODQÕQÕRUWD\DoÕNDUGÕ6UHo PDGHQFLOL÷L EXJQQ ELOJL VLVWHPOHULQGH NROD\FD HULúLOHELOHQ ROD\ JQONOHUL YHULELOJLVL\OHJHUoHNVUHoOHULRUWD\DoÕNDUWPD\ÕNHúIHWPH\LNRQWUROHWPH\LYH JHOLúWLUPH\LDPDoOD\DQELULúVUHoOHUL \|QHWLPLWHNQRORMLVLGLUøú6UHo0RGHO leme (Business Process Modelling-%30 DQDOL]OHULQL JHOLúWLUPH\L KHGHIOH\HQ QLVSHWHQ\HQLYHJHOLúPHNWHRODQELUDUDúWÕUPDDODQÕGÕU 6UHoPDGHQFLOL÷LQLQHQ ]RUNÕVPÕX\JXQYHULQLQX\JXQWDEORYHDODQODUGDQoÕNDUÕOPDVÕGÕU%XoDOÕúPD GD6$3NXOODQDQELU\D]ÕOÕPNXUXPXQGDNL\D]ÕOÕPJHOLúWLUPHYHWHVWG|QJV
ROD\JQONOHULDOÕQDUDNELUDQDOL]\DSÕOPDNWDGÕU%LQOHUFHYHULQLQEXOXQGX÷XEX VLVWHPGHJHUHNOLYHULOHULOJLOLWDEORODUGDQoÕNDUÕOPDNWDGÕU. Veri, süreç madenci- OL÷LDUDoODUÕLoLQJHoHUOLIRUPDWRODQ0;0/IRUPDWÕQDG|QúWUOmektedir. Sü- UHoPDGHQFLOL÷L\DQLYHULLúOHPHDúDPDVÕQDJHOLQGL÷LQGH3UR0YH',6&2DUDo ODUÕDoÕNODQPDNWDGÕU. YD]ÕOÕPJHOLúWLUPHYHWHVWG|QJVVUHFLQLQELU\ÕOOÕNYH risi ile organizasyondaki ROJXDNWLYLWHNLúLYH]DPDQLVWDWLVWLNOHULRUWD\DNRQ PDNWDGÕU
Anahtar Kelimeler: 6UHo 0DGHQFLOL÷L 3UR0 ',6&2 6UHo 0DGHQFLOL÷L Analizleri.
1 *LULú
Bilgi sistemleri kabiliyetlerinin son \ÕOGDE\NRUDQGDJHQLúOHGL÷LJ|UOPHNWHGLU.
Bu ilerlemeler soQXFXVDNODQDQYHVLVWHPOHUDUDVÕWDúÕQDQYHULPLNWDUÕQGDROD÷DQVW
DUWÕúODUPH\GDQDJHOmektedir.XUXPODUGH÷LúHQYHJHOLúHQoHYUHLOHELUOLNWHLúVUHo OHULQLEX YHULOHUL NXOODQDUDN PHYFXWGXUXPDDGDSWHHWPHN]RUXQGDGÕUODU $QFDNWP GH÷LúLNOLNOHU VRQXFXQGD EDúODQJÕo PRGHOLQGHQ IDUNOÕ \D GD X\JXODQDPD\DQ PRGHOOHU RUWD\D oÕNPDNWDGÕU %X PRGHOOHUL JHOLúWLUPHN LoLQ LQVDQODUÕQ YH SURVHGUOHULQ QDVÕO oDOÕúWÕ÷ÕQÕQVUHoROD\ORJODUÕQGDQRUWD\DoÕNPDVÕID\GDOÕRODELOLU
6UHoJLUGLOHULQoÕNWÕODUDG|QúPQVD÷OD\DQELUELUL\OHLOLúNLOLYH\DHWNLOHúHQIDDOL yetler kümesidir(ISO 9000). øú VUHoOHULPDGHQFLOL÷L\DGDVUHoPDGHQFLOL÷LNÕVDELU biçimde, saklanan verinin analizi için yenilikçi bir analiz yolu getiren ve olay günlük- leri ile karar vericilere büyük rHVPL VXQDUDN Lú VUHoOHULQL L\LOHúWLUPH\L DPDoOD\DQ JHOLúPHNWHRODQELUDUDúWÕUPDDODQÕGÕU%X|]HOOL÷LQHGHQL\OHED]ÕDUDúWÕUPDFÕODUVUHo PDGHQFLOL÷LQL ELU WU PDNLQH |÷UHQPH J|UHYL RODUDN WDQÕPODmaktadÕU >@ $QD ILNLU DQDOL]ELOJLVLVWHPLWDUDIÕQGDQ ND\GHGLOHQJQONOHUGHQHOGHHGLOHQED]ÕNULWLNELOJLOHUL
|÷UHQPHN \DGDoÕNDUPDNWÕU 7HPHOGHROD\ JQONOHULDQDOL]VLVWHPLQGHELUIDDOL\HW
\D GD GXUXPD EDNDUDN ROD\ODU KDNNÕQGD JHUHNOL ELOJLOHUL LoHULU 6$3 JLELKurumsal Kaynak Planlama sistemleri, iQVDQODU YH LúOHPOHUL NDSVD\DQ WP LúOHPOHUL ND\GHWWL
÷LQGHQVUHoPDGHQFLOL÷LLoLQL\LELU|UQHNRODUDNNDEXOHGLOHELOLUgWH\DQGDQ0úWH ULøOLúNLOHUL<|QHWLPLVLVWHPOHULPúWHULOHULLOHRODQDQDHWNLOHúLPOHULORJODUODU%XWLS süreçler yeterince analiz HGLOHPH]VHGDUER÷D]ODUÕ\DNDODPDNYH\DDWODQDQDOWVUHoOH UL\DNDODPDNoRN]RURODFDNWÕU%XQHGHQOHVUHoPDGHQFLOL÷LWHNQLNOHULNXOODQÕODUDN KDWD\DSPDRODVÕOÕ÷ÕD]DOÕUYHIÕUVDWODUÕ\DNDODPDúDQVÕDUWDU
2 /LWHUDWU$UDúWÕUPDVÕ
6UHo 0DGHQFLOL÷L ùHNLO1 [2@¶GH J|VWHULOGL÷L JLEL Lú ]HNkVÕ úHPVL\HVL DOWÕQGD NDUDU YHUPHVLVWHPOHULQLGHVWHNOH\LFLELOJLOHUVXQPD\ÕKHGHIOHU%XQRNWDGDøúVUHo]HNkVÕ YHPRGHOOHPHQRWDV\RQODUÕDQODúÕOPDOÕGÕU
ùHNLO1 øú=HNDVÕùHPVL\HVL
2.1 øú6UHoOHUL=HNkVÕ
6UHo JQONOHULQLQ ELU DPEDU LoHULVLQGH WHPL]OHQPHVL WRSODQPDVÕ YH Lú VUHoOHUL ]HNkVÕ (Business Process Intelligence-BPI) teknolojileri ile analiz edilmesi sonucu JHoPLúWH PH\GDQD JHOHQ GXUXPODU KDNNÕQGD ELOJL VDKLEL ROXQDELOLU %XQXQ \DQÕQGD
oDOÕúDQ VUHoOHULQ SRWDQVL\HO SUREOHPOHULQL WDKPLQ HWPHN YH QHGHQ RUWD\D oÕNWÕ÷ÕQÕ
|QFHGHQDoÕNODPDNLoLQ\LQHEXELOJLOHUNXOODQDELOLU3.
2.2 SüUHo0RGHOOHPH1RWDV\RQODUÕ
øú VUHoOHULQH GD\DOÕ \D]ÕOÕP UQOHUL JHOLúWLULUNHQ VUHo DGÕPODUÕ EHOLUOHQLU YH ED]Õ J|VWHULPVLVWHPOHULEXQODUÕIRUPOHHGHU6UHoPDGHQFLOL÷LWHNQL÷L%301\DGD3HWUL
$÷ODUÕJLELEHOLUOLELUGLONXOODQDUDNPRGHOOHUUHWLU2øú6UHoOHUL0RGHOOHPH1RWDV
\RQX%301WPNDWÕOÕPFÕODUDUDVÕQGDLOHWLúLPHOVÕNÕúPDYHGRNPDQWDV\RQVD÷
layan bir grafik gösterimidir.
ùHkil 2 øú6UHoOHUL0RGHOOHPH1RWDV\RQX
ùHNLO’de [4@%301¶GHNXOODQÕODQQHVQHOHU\HUDOPDNWDGÕU+DIÕ]DGD\HUDODQPRGH OLQ %301¶GH VUHoOHUH G|QúP KHU ELU DNW|U LoLQ ERú ELU KDYX] ROXúWXUXOPDVÕ\OD EDúODU6UHoPRGHOLQGHELUEDúODQJÕoROD\ÕYHELUYH\DGDKDID]ODELWLúROD\ÕYDUGÕU EylePWUQHED÷OÕRODUDNIDDOL\HW\DGDELUDOWVUHoROXúWXUXOXU%D÷ODQWÕlar, eylem- OHULQ VÕUDVÕQÕ X\JXQ RODUDN \DUDWÕOÕU g]HO 'XUXPODU VUHo PRGHOLQGH D÷ JHoLWOHULne dönüúU>].
PetriD÷ODUÕ>@Hú]DPDQOÕPRGHOOHPH\HL]LQYHUHQHQHVNLYHHQL\LDUDúWÕUÕOPÕúVUHo PRGHOOHPHGLOLGLU*UDILNVHOJ|VWUHULPLVH]JLVHOYHEDVLWROPDVÕQDUD÷PHQ\UWOHEL OLUYHDQDOL]HGLOHELOLUGLU3HWULD÷ODUÕ\HUOHUYHJHoLúOHULLoHUHQLNLSDUoDOÕELUJUDfiktir.
$÷\DSÕVÕVWDWLNWLUDPDDWÕúLOJLOLDNWLYLWHQLQHWNLQOHúPHVLYHPH\GDQDJHOPHVLVWQ O÷ LOH \|QHWLOHQ MHWRQ D÷ ]HULQGH GRODúÕU +HU \HU ELU GDLUH KHU JHoLú ELr kare ile J|VWHULOLUùHNLO¶WH\HUJHoLúYHMHWRQEXOXQDQELU3HWUL$÷Õ|UQH÷LEXOXQPDNWDGÕU
ùHNLO3HWUL$÷Õ
2.3 øOJLOLdDOÕúPDODU
Rozinat ve arkDGDúODUÕQÕQ\DSWÕ÷ÕoDOÕúPDGD>@*RIUHWWDUD\ÕFÕUHWLFLOHULQGHQ$60/
úLUNHWL WHVW VUHVLQL D]DOWPD\Õ DPDoODPÕúWÕU *RIUHW WDUD\ÕFÕ LoLQ WHVW oRN |QHPOL YH ]DPDQDOÕFÕELUVUHoWLU%XDPDoODWHVWVUHoOHULQH VUHoPDGHQFLOL÷LWHNQLNOHULX\JX ODQPÕúWÕU+DWDWHVSLWL\HULQHWHVWVUHFLQLQEL]]DWNHQGLVLQHRGDNODQÕOPÕúWÕU7HVWVUH FL ROD\ JQONOHUL NXOODQÕODELOLUOL÷L LOH NROD\FD ND\GHGLOPHNWHGLU 6UHo PDGHQFLOL÷L DUDFÕRODUDN3UR0NXOODQÕOPDNWDROXSDQDVRUX³$VOÕQGDWHVWOHUQDVÕOX\JXODQÕU"´GÕU 7HVWIDDOL\HWOHULQLQVLSDULúYHVÕNOÕ÷ÕQÕJ|VWHUHQVUHoPRGHOOHULROD\JQONOHULWHPHO DOÕQDUDNROXúWXUXOPDNWDYHGDKDVRQUDLGHDOPRGHOLOHNDUúÕODúWÕUÕOPDNWDGÕU6RQXQGD test sürecinde en çok zaman harcanan süreçRUWD\DoÕNPDNWDGÕU
%LU EDúND oDOÕúPD GD 0DQV YH DUNDGDúODUÕ WDUDIÕQGDQ \DSÕOPÕúWÕU >@ %X oDOÕúPDGD VD÷OÕNDODQÕQGDVUHoPDGHQFLOL÷L\DNODúÕPÕQDRGDNODQÕOPÕúWÕU$\QÕWDQÕNRQXOPXúELU KDVWDJUXEXLoLQSURVHGUEDNÕP\ROODUÕWDQÕPODPDNYHE|OPOHUDUDVÕLúELUOL÷LVD÷
ODPDNLoLQVUHoPDGHQFLOL÷LNXOODQÕODELOHFH÷LJ|VWHULOPLúWLUdDOÕúPDGDVUHoPDGHQ FLOL÷L NRQWURO DNÕú SHUVSHNWLIL RUJDQL]DV\RQ SHUVSHNWLIL YH SHUIRUPDQV SHUVSHNWLIL ROPDN]HUHoSHUVSHNWLIHGD\DQPDNWDGÕU
%DúNDELUoDOÕúPDGD>] süreoPDGHQFLOL÷LWHNQLNOHULLONNH]JHUoHNELUWLFDUHWDODQÕQD X\JXODPD RODUDN DOÕQPDNWDGÕU .XOODQÕODQ WHNQLNOH GHQHWLP DODQÕQGD PHYFXW GH÷HU OHQGLUPH X\JXODPDODUÕ\OD RUWD\D oÕNPDVÕ EHNOHQPH\HQ ROD÷DQGÕúÕ LúOHPOHU RUWD\D oÕNDUÕOPDNWDGÕU $PDo Lo GHQHWoLOHULQ mevcut denetim tekniklerini kullanarak tespit HGHPHGLNOHUL ROD÷DQ GÕúÕ LúOHP YH LOLúNLOHUL DOJÕODPDODUÕQD L]LQ YHUPHNWLU 6UHo PD GHQFLOL÷LWHNQLNOHULNXOODQÕODUDNRQD\ODQPDPÕú|GHPHOHUúLUNHWSURVHGUOHULLKODOOHUL YH\DJ|UHYoHNIDUNODUÕJLELLOJLQoGurumlar tespit edilmektedir.
AalsWYH*XQWKHU¶LQoDOÕúPDVÕQÕQ>@LNLIDUNOÕJ|UúYDUGÕUøONRODUDNNODVLNVHQWH]
\DNODúÕPODUÕQVUHoPDGHQFLOL÷LQHJ|UH³DúÕUÕX\JXQOX÷D´H÷LOLPOLROPDODUÕVHEHEL\OH
\DUDUVÕ] ROGX÷X NDQÕWODQPDNWDGÕU 6UHo PDGHQFLOL÷L ³\HWHUVL] X\JXQOXN´ YH ³DúÕUÕ X\JXQOXN´DUDVÕQGDGHQJHNXUDUøNLQFLRODUDNJHUoHN\DúDPVUHoOHULoRNNXOODQÕODQ VUHoNHúLIWHNQLNOHULLOHVSDJHWWLPRGHOJLELPRGHOOHQPLúWLU%XJHUoHNoR÷XQOXNOD
\DúDP VUHoOHULQLQ NDUPDúÕN YH \DSÕODQGÕUÕOPDPÕú VUHoOHU ROPDVÕQGDQ ND\QDNODQ PDNWDGÕU %X QHGHQOH PRGHO EDVLWOHúWLUPH WHNQLNOHUL EX oDOÕúPDGD VXQXOPDNWDGÕU 6R\XWODPDYHNPHOHPHGDKDL\LDQODúÕOÕUPRGHOOHUROXúWXUPDNLoLQNXOODQÕOPDNWDGÕU
3 6UHo0DGHQFLOL÷LYH*HOLúWLULOHQ8\JXODPD
3.1 6UHo0DGHQFLOL÷L
,((( oDOÕúma grubuna göre o oHúLW VUHo PDGHQFLOL÷L WLSL YDUGÕU %XQODU VÕUDVÕ\OD
|QFELOJLOHUROPDGDQROD\ORJODUÕQGDQPRGHOROXúXPXLOHLOJLOHQHQ .HúLI; var olan VUHoOHU LOH ORJODUGDQ NHúIHGLOPLú VUHoOHULQ NDUúÕODúWÕUÕOPDVÕ YH X\XPOXOXN YHYH\D VDSPDODUÕWHspit edilmesini amaçlayan 8\XP.RQWURO7HNQL÷L;ve son olarak önce-
GHQYDURODQPRGHOLROD\ORJODUÕQGDQHOGHHGLOHQELOJLOHUOHJHQLúOHWPH\DGDJHOLúWLU meyi amaçlayan *HOLúWLUPH¶dir [10].
ProM [5@ HQ \D\JÕQ YH SRSXODU VUHo PDGHQFLOL÷L DUDFÕGÕU 6UHo 0DGHQFLOL÷L 3ODW IRUPODUÕQDD\UÕELUDUDoRODUDNHNOHQWLRODELOHQELUoRNDOJRULWPDYDUGÕUYH3UR0WP madencilik özelliklerini tek bir sistemde kapsayan en büyük platform olarak kabul HGLOLU )DUNOÕ DOJRULWPDODU VUHoOHUL NHúIHWPH VRV\DO D÷ DQDOL]L \D GD Lú NXUDOODUÕQÕ GR÷UXODPDJLELIDUNOÕDPDoODUÕKHGHIOHU>@%XDUDoDoÕNND\QDNYHJHQLúOHWLOHELOLUGLU
%DúNDELUGH\LúOH\HQLHNOHQWLOHU\DUDWÕODUDNJHOLúWLULOHELOLU%XJQHNDGDU¶LQ]H ULQGHHNOHQWLEXDUDFDGDKLOHGLOPLúWLU(QX\JXQYH|QHPOLRODQHNOentiler madencilik
]HULQH RODQODUGÕU $OID $OJRULWPDVÕ 6H]JLVHO 0DGHQFLOLN $OJRULWPDVÕ YH 6RV\DO $÷
$QDOL]LNXOODQÕODQVUHoPDGHQFLOL÷LDOJRULWPDODUÕGÕU
DISCO, Fluxicon [11] WDUDIÕQGDQ WDPDPHQ VUHo PDGHQFLOL÷L LoLQ KD]ÕUODQPÕú ELU
\D]ÕOÕPGÕU',6&2RWRPDWLNVUHoNHúILVUHoKDULWDVÕDQLPDV\RQXGHWD\OÕLVWDWLVWLN ler, filtreleme, veri girdi-oÕNWÕVÕYHSURMH\|QHWLPLJLELDPDoODULoLQNXOODQÕOPDNWDGÕU
3.2 *HOLúWLULOHQ8\JXODPD
Uygulama6$39HULLúOHPHGH6LVWHPOHU8\JXODPDODUYHhUQOHUNXOODQDQELUNuru- OXúWD <D]ÕOÕP *HOLúWLUPH YH 7HVW G|QJV VUHFL ROD\ JQONOHULQLQ D\ÕNODQDUDN \D SÕOPÕúWÕU[12]. 30.000’in üzerinde personeli olan, Mali Muhasebe (FI), Malzeme Yö- QHWLPL00.DOLWH<|QHWLPL403URMH6LVWHPOHUL36YHøQVDQ.D\QDNODUÕø.
modülleriQGH \D]ÕOÕP JHOLúWLUPH YH EDNÕP VRUXPOXOX÷X RODQ \D]ÕOÕP NXUXPXQGDNL
¶LQ]HULQGH\D]ÕOÕPJHOLúWLUPHVUHFLGXUXPXNHúIHGLOPHNWHGLU
<D]ÕOÕP GH÷LúLNOLN LVWH÷L GXUXPXQGD LKWL\Do WDQÕPODPDVÕQGDQ VRQUD LON RODUDN GH÷L úLNOLN \DSÕODFDN LúOHP NRGX\OD LOLúNLOL 62/0$1 PHVDMÕ \DUDWÕOÕU .LúLOHU DUDVÕQGDNL mesaj iletimi “Message Processor´DODQÕQDKHGHINLúLQLQ,'¶VLQLQHNOHQPHVLLOHJHU oHNOHúLU 0HVDMÕQ GXUXPX ³Status´ DODQÕQÕQGDQ JQFHOOHQLU %X PHVDM WHNLOGLU +HU PHVDMELUGXUXPDNDUúÕOÕNJHOLUYH³NLúL”, “durum” ve “zaman´GH÷LúNHQOHULQHVDKLSWLU 7DVDUODQDQ ELU SURJUDPOD ³PHVDM QXPDUDVÕ NXOODQÕFÕ ]DPDQ DWDQDQ NLúL YH DWDQDQ VWDW´YHULOHULHOGHHGLOPHNWHGLU%XYHULOHU;/6IRUPDWÕQGDDOÕQDUDN|QFH&69VRQUD 0;0/IRUPDWODUÕQDG|QúWUOPúWU
'|QúP VRQXFXQGD oÕNDQ LVWDWLVWLNOHU >13@¶GH \HU DODQ NÕODYX] ÕúÕ÷ÕQGD GH÷HUOHQGL ULOPLúWLU
',6&2DUDFÕLOHDOÕQDQDQDOL]OHUDúD÷ÕGDDoÕNODQPÕúWÕU
ùHNLO 4 =DPDQ øoHULVLQGH $NWLYLWHOHUJUDIL÷LQLQ \DWD\ HNVHQL ORJ-zaman) logun NDSVDGÕ÷ÕWRSODP]DPDQoHUoHYHVLQLWHPVLOHGHU'LNH\HNVHQ]HULQGHLúOHP\DSÕODQ IDDOL\HWVD\ÕVÕoL]LOHUHNDNWLYLWHG]H\LQLJ|VWHULU2UJDQL]DV\RQXQELU\ÕOLoHULVLQGHNL LVWDWLVWL÷L LQFHOHQGL÷LQGH \DSÕODQ LúOHP VD\ÕVÕQÕQ \ÕOÕQ LNLQFL \DUÕVÕQGD LON \DUÕVÕQGDQ
\NVHNROGX÷X|]HOOLNOHPD\ÕV-hD]LUDQD\ODUÕQGDLVHRUWDODPDGDQGúNROGX÷XJ|]
lemlenmektedir.
ùHNLO=DPDQøoHULVLQGH$NWLYLWHOHU
ùHNLO =DPDQøoHULVLQGH$NWLI2OJXODUJUDIL÷LD\QÕ]DPDQGDGHYDPHWPHNWHRODQ ROJX VD\ÕVÕQÕ J|VWHUPHNWHGLU <HQL GXUXPODU HNOHQGL÷LQGH GLNH\ HNVHQGH DUWÕú ROXU 'XUXPODU WDPDPODQGÕ÷ÕQGD DNWLI GXUXP VHYL\HVLQGH GúPH ROXU *UDILNWH DNWLI ROJX VD\ÕVÕQÕQ7HPPX]D\ÕVRQXQGDHQVWQRNWDODUDoÕNWÕ÷ÕJ|VWHULOPHNWHGLU
ùHNLO=DPDQøoHULVLQGH$NWLI2OJXODU
ùHNLO2OJX%DúÕQD$NWLYLWHOHUJUDIL÷LVUHoER\XQFDPH\GDQDJHOHQDNWLYLWHGD÷Õ OÕPÕQÕ J|VWHULU <DWD\ HNVHQGH VROGDQ VD÷D GR÷UX DUWDQ úHNLOGHDNWLYLWH VD\ÕVÕ GLNH\
HNVHQGH ROJX EDúÕQD DNWLYLWH VD\ÕVÕ J|UQWOHQLU %X JUDILNWH X\JXODPD YHULOHULQGHQ oÕNDQ VRQXFD J|UH ROJXODUÕQ E\N NÕVPÕQÕQ3- DNWLYLWHGHQ ROXúWX÷X J|VWHULOPHNWH dir.
ùHNLO2OJX%DúÕQD$NWLYLWHOHU
Olgu süreleriùHNLO¶GDJ|VWHULOPHNWHGLU2OJXODUÕQ¶QQLONoJQGHWDPDPODQ GÕ÷Õ J|VWHULOPHNWHGLU 2OJXODUÕQ WDPDPÕQÕQ LVH JHQHO RODUDN LON o D\GD WDPDPODQ PDNWDGÕU
ùekil 7 :Olgu süreleri
Aktivite istatistikleri ùHNLO ¶GH YHULOPHNWHGLU 8\JXODPDGD IDUNOÕ DNWLYLWH EX lunPDNWDGÕUdL]HOJH¶GHDNWLYLWHOHULOHPH\GDQDJHOPHVÕNOÕNODUÕYHULOPHNWHGLU.XO ODQÕPÕVH\UHNDNWLYLWHOHULQJHUHNVLQLPLWDUWÕúÕOPDNWDGÕU
ùHNLO$NWLYLWHøVWDWLVWLNOHUL
Çizelge 1 $NWLYLWHOHUYHPH\GDQDJHOPHVÕNOÕNODUÕ
Aktivite 0H\GDQDJHOPHVÕNOÕ÷Õ
Yeni 2739
Analiz 508
Uyarlama 67
*HOLúWLUPHVL]7DPDPODQGÕ 346
7DVDUÕP%HNOHU 316
7DVDUÕP 252
7DVDUÕP']HQOH 70
7DVDUÕP2QD\ 556
*HOLúWLUPH%HNOHU 1125
*HOLúWLUPH 737
Teknik Karar 42
*HOLúWLUPH7HVWL 1420
*HOLúWLUPH+DWD 71
Fonksiyonel Onay 669
Test – Tekrar Test 1236
Test Hata 59
7HVW%DúDUÕOÕ 2020
Kaynak yani personel istatistikleri LQFHOHQGL÷LQGH VLVWHPGH ND\QDN EXOXQGX÷X görülmektedir. ùHNLO ¶GH |]HW JUDILN YH DOW WDUDIWD WDEOR IRUPDWÕQGD GHWD\OÕ ND\QDN GXUXPODUÕJ|VWHULOPHNWHGLU6ÕNDGÕJHoHQND\QDNODULQFHOHQGL÷LQGHHQGLNNDWLoHNHQ GHIDQXPDUDOÕND\QDNWÕU%XND\QDN\DQLDNW|UQ³*HOLúWLUPH/LGHUL” oldu-
÷XJ|UOPHNWHGLUYHJLELHQoRNVÕNOÕNOD-GHIDoDOÕúDQNLúLOHU ise Modül Yöneticileri’GLU 0RGO \|QHWLFLOHUL JHOLúWLUPH\H KD]ÕU KDOH JHOHQ WDVDUÕPÕ JHOLúWLUPH OLGHULQH J|QGHUPHNWHGLU *HOLúWLUPH OLGHULQGH ELULNHQ LúOHU ELU VUe sonra GDUER÷D] ROXúWXUPD\D EDúODPDNWDGÕU 6LVWHP ORJODUÕ\OD VX \]QH oÕNDQ EX VRQXoODU LOH RUJDQL]DV\RQGD GH÷LúLNOL÷H JLGLOPLú JHOLúWLUPH OLGHUL DNW|U NDOGÕUÕOPÕú YH EX J|UHYPRGO\|QHWLFLOHULQHDNWDUÕOPÕúWÕU
ùHNLO.D\QDNøVWDWLVWLNOHUL
SüreçtHD\QÕGL]L\LL]OH\HQoRNOXDNWLYLWHOHURODELOLU',6&2¶GDEXDNWLYLWHGL]LOHULQH varyant denir. VaryantVHNPHVLLOHKHUELUYDU\DQWÕQNDoIDUNOÕDNWLYLWHL]OHGL÷LRUWD lamaVUHOHULL]OHQHELOLUùHNLO’daQXPDUDOÕYDU\DQWÕQGHWD\ODUÕJ|VWHULOPHNWHGLU.
ROJXQXQWDNLSHWWL÷LYDU\DQWWDIDUNOÕHYHQWEXOXQPDNWDROXSRUWDODPDWDPDPODQPD süresi 39 gündür.
ùHNLO9DU\DQW'HWD\ODUÕ
4 Sonuç
6UHo PDGHQFLOL÷L LOH NXUXPODU VUHoOHULQL DQODPD VUHNOL RODUDN L\LOHúWLUPH YH GH
YH IÕUVDWODU JHUoHN VUHo DNÕúODUÕQÕQ RUWD\D NRQXOPDVÕ LOH EHOLUOHQPHNWH G]HOWLFL Lú OHPOHUFLGGL]DPDQYHPDOL\HWWDVDUUXIODUÕVD÷OD\DELOPHNWHGLU*HUoHNYHULOHUGHQ\ROD oÕNDQEX\DNODúÕPLúVUHoOHULQL\HQLGHQNXUPDNLoLQJHUHNOLYHULOHULRWRPDWLNRODUDN EXOPDNWDGÕU 6UHo PDGHQFLOL÷L VD\HVLQGH NDUDU \ROODUÕ NRQWURO DNÕúÕ YH SHUIRUPDQV JLEL \UWPH ELOJLOHUL HOGH HGLOHELOLU %X ELOJLOHU NXOODQÕODUDN VLPODV\RQ PRGHOOHUL üretmek mümkündür.
dDOÕúPD NDSVDPÕQGD \HQLELU DODQRODUDNDQÕODQEX \DNODúÕPDDLWDUDúWÕUPDYH JHOLú WLUPH\H\|QHOLNNRQXODUEHOLUOHQHUHNELUoDOÕúPD\DSÕOPÕúWÕU
%X oDOÕúPDGD 6UHo 0DGHQFLOL÷L 3UR0 YH ',6&2 3ODWIRUPX YH 6UHo 0DGHQFLOL÷L DoÕNODQPDNWDGÕU2OJXoDOÕúPDVÕLVH¶LQ ]HULQGHSHUVRQHOLRODQELUNXUXPXQ Mali Muhasebe (FI), Malzeme Yönetimi (MM), Kalite Yönetimi (QM), Proje Sistem- OHUL36YHøQVDQ.D\QDNODUÕø.JLEL6$3PRGOOHULQGH\DSWÕ÷Õ\D]ÕOÕPJHOLúWLUPH YHEDNÕPoDOÕúPDODUÕORJODUÕQGDQ\UWOPHNWHGLU6UHoPDGHQFLOL÷LQLQHQ]RUNÕVPÕ RODUDNDQÕODQYHULWRSODPDDúDPDVÕLoLQLOJLOLORJODULOLúNLOLWDEORODUGDQoÕNDUÕOPDNWDYH VUHoPDGHQFLOL÷LSODWIRUPODUÕLoLQJHUHNOLRODQIRUPODUDG|QúWUOPHNWHGLU
Organizasyondaki olgu, aktiYLWH]DPDQYHNLúLLVWDWLVWLNOHULQLortaya koymak maksa- GÕ\OD ',6&2 DUDFÕ NXOODQÕOPDNWDGÕU ]HULQGH GXUXPOD \DSÕODQ DQDOL]OHU VRQX cunda; |]HOOLNOH PD\ÕV-KD]LUDQ D\ODUÕQGD DNWLYLWH VD\ÕODUÕQGD NL GúúOHU ROJXODUÕQ DNWLYLWHVD\ÕODUÕQGDIDUNOÕOÕNODUNLúLOHUHGD÷ÕODQDNWLYLWHVD\ÕODUÕQGDNLFLGGLIDUNOÕOÕNODU ROJX NDSDQPD VUHOHUL YH GHWD\ODUÕ VXQXOPDNWDGÕU dDOÕúPDQÕQ GHYDPÕQGD RUWD\D oÕ NDQVRQXoODUODRUJDQL]DV\RQGDED]ÕGH÷LúLNOLNOHURODELOHFHNYHEXGH÷LúLNOLNOHUVRQX FXROXúDQORglar incelenecektir.
Referanslar
1. Weber, P.; Bordbar, B.; Tino, P., "A Framework for the Analysis of Process Mining Algorithms," IEEE Transactions on Systems, Man, and Cybernetics: Systems, , vol.43, no.2, pp.303,317, March 2013.
2. IEEE Task Force on Process Mining, 3URFHVV0LQLQJ0DQLIHVWR6UHo0DGHQFLOL÷L0DQL festosu-7UNoH\HoHYLUHQ$\OLQùDKLQLQ%30:RUNVKRSVYROXPHRI/HFWXUH1RWHV in Business Information Processing. SpringerVerlag, Berlin, 2011, 169–194.
3. Casati F, Dayal U, Sayal M, Shan MC, “Business Process Intelligence”, Software Techno- logy Laboratory, HP Laboratories Palo Alto, adres:
http://www.hpl.hp.com/techreports/2002/HPL-2002-119.html
4. Sinha A, Paradkar A, “Use Cases to Process Specifications in Business Process Modeling Notation”,2010 International Conference on Web Services.
5. Wil M.P. van der Aalst, “Process Mining: Discovery, Conformance and Enhancement of Business Processes”, 2010 by Springer.
6. A. Rozinat, I.S.M. de Jong, C.W. G¨unther, and W.M.P. van der Aalst, “Process Mining Applied to the Test Process of Wafer Steppers in ASML”, IEEE Transactions On Systems, Man, And Cybernetics—Part C: Applications and Reviews, 2009
7. R. S. Mans, M. H. Schonenberg, M. Song, W. M. P. van der Aalst, P. J. M. Bakker, “App- lication of Process Mining in Healthcare – A Case Study in a Dutch Hospital”, Biomedical Engineering Systems and Technologies Communications in Computer and Information Science Volume 25, 2009, pp 425-438, Springer Berlin Heidelberg.
8. Jans M., Alles M. and Vasarhelyi M, “Process Mining of Event Logs in Internal Auditing:
A Case Study”, 2nd International Symposium on Accounting Information Systems, Rome, 2011.
9. W.M.P. van der Aalst and C.W. G¨unther, “Finding Structure in Unstructured Processes:
The Case for Process Mining”, Proceedings of the Seventh International Conference on Application of Concurrency to System Design. p. 3–12, IEEE, 2007.
10. Saylam R., Sahingoz O.K., “Process mining in business process management: Concepts and challenges”, International Conference on Electronics, Computer and Computation (ICECCO), IEEE, 2013.
11. Process Mining and Process Analysis - Fluxicon Adres:
http://www.fluxicon.com/(ULúLP7DULKL
12. Saylam R., Sahingoz O.K., “A Process Mining Approach in Software Development and Testing Process”, World Congress on Engineering, WCE 2014, Accepted.
13. Process Mining and Automated Process Discovery Software for Professionals - Fluxicon Disco. Adres: http://fluxicon.com/disco/(ULúLP7DULKL