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CENTRE FOR NEWFOUNDLAND STUDIES

TOTAL OF 10 PAGES ONLY AY BE XEROXED

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. ABSTRACT

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' . : .The pUrpose

of

this .study was to est~lish the

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determinants that infl:uence .a patient.' s choice in_ seeking.

· .

medical 'care in an emergency departtrient. The study was. ·:

.,._

·conducted·.at the Janeway Child Health·Centre, St. John's,:

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Newfoundland, .tn order to study paediatrics,·. specifically~:

Data was collected from a random

samplin~

of

user~

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over a. perioo of s~- weeks. This y,ielded .a 13 percent

S~n_tple ,·all of ~om were .interroga·ted. by trained , interviewers during the study period.·

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Various hypotheses were tested.by a questionnaire.

·This i~strument ~s·of a form simiiar to that utilised

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·by others but modified slightly to a.ccominoda_te speci.al

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. · paedia~ric characteristics. .. .. : ·,.

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Findir:gs i?dic~ted that a high pe:t:centa<ie. -~~~·.1%) _,.

. of users of. the emergency department could be·-categorised

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as ·"non-urgent" by med-ical classifiers~ . . !"""' .

This.proved -'to b~·

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s.imilar to the findings c)f others in different 'I:'rdvinces, .- and· in .ot)ler countries.· :,;.

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Many of tne reasons ror' n~ri-urgent usa~e of.

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, . emergency ·departme~ts put forWard by other·s and I

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incorporat~d

into·"the quest'ionriaire

we~e-

not

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this· study. Howev:er, ·.this st1.1dy·. conciu~es that a hig~

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per7entage of user.s ar:e referred to. the em~rgency

department by. the private phys.ician or. aske~ to retu~n ~y

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an emergency department physician at a ·later .date.

·.The study. also .. indicates that patterns of usage· of this emergency

..

' ~epartmen~ are changing

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pubiic demands

.for

. ·~o~-urgent .us~ : ~ii:,~obably ·. inc~e~~e·

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on the ~ad.lity

inher~nti·n the repo.rted. respons.es.· are factqrs .~hich could · be influenced·· by the hospital, by education of·

the

public, or by r!3gulatiol') .whi9h

c~~ld · m~d)f;

.the demand. i·f.

so

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Th~· .wri·ter' \otb~hes to acknowledge',

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apprecia't~o,ri, · · · :

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'the"a'ssist';\ 'ce 'of,

tho~s~,who contribute~

to·. 7velopmel}t···

c~rnpletion .. "o this study=··

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and

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1. r .· Boyd Suttie, thesis .superyisor 1 .for' his 1

· -: . ·\ . . . . I

interest and encouragement thr9ughout an \\ . : • +teOded and

'tr~ing p<ir~pd ~

. ·. \ ' ' • ;. .. .•

·-~-.. , 2~· .. 'J're ·~at~ Dr. ,:fohn Darte, .w~o assisted ~n· the ·,

.· formation of the study·, "paved the way" at .:: · tle

J~ne~;

Child Health ceritie,

a~d

..

plo\r.ided his kind

a~vice ~nd

help throughout·:

\'·

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\' f ~hall·

all misHim. . .. .

3. : ~~. · G~o~ge Fo~or 1 for· his detai-led· and ~ ~-- . · xnv.a~uable 'criticism and· s·uggestions-. ·

. 4 • .. it ~. Ch~~;l ~etry, £o~

foe dimcuit job of ·. : : "''

• yping, proof\read~g and or~anising th~

' .., ' ..

..

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I .

anusc~ ipt •. ·. '

5.. The staff of the emergency department· at t;h'e .. · •. ·. ;Janeway

C~ild ~~alth Cen~re

wit;oi.t whose •

I.

_co::-operat1o? ~h1s project~o_r:~-not __ h~~e

I ~.;cce~ded.

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ABSTRACT

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ACKNQWLEDG.EMENTS

,·,

LIST OF

F.IGURES

,l '

LIST :OF TABLES ·.

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;I. .··STATEMENT OF P~OSE

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